The easiest way to access your FDU email account on your mobile device is to install the Outlook app from either the App Store (Apple) or the Play Store (Android). We support and advise using this method due to the program’s robustness and integration of all Office365 features. Follow the steps below to install and set up the Outlook app on your phone.
Outlook App on Apple iOS and Android Mobile Devices
Use the links below to install the Outlook app onto your mobile device.
Launch the app and press on “Add Account” if on an Android device. It will then prompt you to input your FDU email address. On iOS, the app will launch and immediately ask you for your FDU email address. Once filled out press “Continue” on Android. On iOS press “Add Account”
Android
Android
iOS
You will be routed to the FDU Single Sign On Page, from here input your FDU email address and password and press “Sign In”
For security purposes, all applications which use FDU’s Single Sign On (NetID) require Duo two-factor authentication. After inputting your FDU NetID login information, Duo requires you to complete a method of second-factor authentication
Your FDU email account has now been added to your device successfully. Ensure the email account is listed on your Outlook application.
When you are out of the office, a softphone on your computer can be used to make and receive calls from your campus phone number.
You must have an active NWN Cloud Self-Service account in order to use the Cisco Jabber Softphone. If you have one already, proceed to step 3 otherwise continue to step 2
Enter your full NETID@fdu.edu in the login field. Example: (SmithR@fdu.edu)
Enter your NWN Cloud account password and click “Enter“
Click and download Jabber for Windows or macOS, located within the links sections.
Each Jabber link will send you to a webpage to download the latest Cisco Jabber software. Choose download at the top right and wait for it to start
Note:
There is no need to login again if you are prompted, the download will begin shortly.
Install the Jabber Software
Windows
For Windows, double click the downloaded CiscoJabber.ZIP file and double click on the Setup file to start the installation. Click “Yes” to accept and install the software. Once complete, the Cisco Jabber Software will start and it will have created a shortcut in your Programs Folder
Note:
If you are prompted for an administrative account, and the installation will not proceed, call UTAC and they will be able to assist you through this step.
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macOS
For Mac, double click the downloaded CiscoJabber.PKG and proceed through the installation.
The Cisco Jabber Software will be available under your Applications folder.
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Start Cisco Jabber and enter your username, which is your full NETID@fdu.edu in the login field and click continue. Example: (SmithR@fdu.edu)
Enter your NWN self-service portal password and click Sign In
The Cisco Jabber client installation is now complete.
Code42 is a backup agent that will back up all data on a university device under the primary owner’s profile. The backup sets can be used for restoring data to a machine, whether it has been reformatted, replaced, or compromised. This document will outline the steps needed to install, activate, and restore data to a new or existing device.
Code42 is required on all University provided desktops and laptops to backup all University Business data to prevent data loss.
Who Can use Code42?
Code42 is presently licensed for full-time faculty and full-time staff only. The University mandates Code42 for proper data security practices. If a user has personal data that they wish to exclude from being backed up, a folder labeled “Personal Documents” can be found and utilized in your “Documents” folder. This folder and its contents will be ignored by Code42 when your system is being backed up.
Personal Documents folder locations:
Windows PC
C:\users\username\Documents\Personal Documents\
macOS
/users/username/documents/Personal Documents/
Tip
If the Personal Documents folder does not exist in your Documents folder, you can manually create it and the folder will be automatically ignored by Code42.
Is My Data Secure?
Code42 uses AES-256 encryption is used when storing your backups and can only be accessed by theCode42 account owner and administrators.
What is Backed Up?
All data found in a user profile will be backed up by Code42.
Location of User Profile:
Windows PC
C:\users\UserName\
macOS
/users/username/
Warning
Any data not stored in the user profile will NOT be backed up by Code42. It is highly encouraged to store university business data within your user profile.
To install Code42on your Windows PC, please follow the instructions below.
Note
Code42 is being automatically deployed to all systems owned by Faileigh Dickinson University.
Before Installing Code42, you must be logged in as the owner of the machine using your NetID Credentials.
Open FDU Self Service Portal for Software on your University PC
Click on Code42 Backupand then click “Install” on the right-hand side
Note
It could take several minutes for the client to make the first connection and start the first backup.
The entire process will take approximately 5-7 minutes, depending on your internet speed. Once Code42is installed, your account is automatically provisioned in the Code42system, and your backup will begin shortly.
To install Code42 on your macOS device, please follow the instructions below.
Note
Code42 is being automatically deployed to all systems owned by Faileigh Dickinson University.
Locate the FDU Self Service Portal in your applications folder or locating the icon on your dock
Locate Code42 Backup and click “Enroll”
After the package installs, you will be prompted to enter your FDU email address and then click “OK“
Note
It could take several minutes for the client to make the first connection and start the first backup.
The entire process will take approximately 5-7 minutes, depending on your internet speed. Once Code42 is installed, your account is automatically provisioned in the Code42 system, and your backup will begin shortly.
This process is used when someone will be assigned a second device and wishes to have it backed up or if the Code42 needs to be re-installed on the same device. Because an account already exists, it cannot be provisioned automatically. It must be manually setup either to replace an existing device or create a new backup set on the second computer.
Note
In order to proceed, code42 must be installed prior to continuing, please refer back to the Install instructions for your operating system from the Code42 User Guide. A link is found at the bottom of this page.
Tip
A backup set is Code42’s way of describing the backup configuration and what files are being backed up.
Click on the Code42 app in the system tray (PC) or Menu bar (macOS) and then click “Setup Device”
If prompted, log in to the FDU NetID Portal and proceed through the FDU single sign-on process
Click “Replace Existing”
Click “Start” to continue with the replace existing device process
Select the device from the list you are replacing and click “Continue”
Click “Select Files” on the following window
Select and Choose which files you wish to replace by placing a checkmark next to each. When finished, click “Restore Files”
The next window will allow you to select how you wish to restore your files. Make your selections and click “Go”
The next window will display download progress for the restore process. You can continue forward by clicking “Continue” at the bottom
The next window Downloads the Files to your device. When the transfer is completed, click “Next”
Tip
You can close this window and continue working or you can click transfer more files and repeat the steps for additional files. This will extend the time it needs to restore.
If you are unsure if you have Code42 installed and backing up your system, this quick guide will help give you some comfort.
Click on theCode42 icon from the system tray on Windows and the menu bar on macOS
Code42 Icon
The Progress will be displayed like in the Figure below
Note
Depending on your backup size, this could take anywhere from a few minutes to a few days. Code42 will continue to run and backup in the background. After the first successful backup, incremental backups will occur.
Accidentally deleted or unable to find a file? Code42 can help. Please follow the following guidelines in restoring lost or previous versions of files.
Click the Code42 System Tray or macOS menu bar Icon
Code42 Icon
Left-click on the gear symbol and left-click on “Open Code42….”
If prompted, log in to the FDU Single sign-on Portal and proceed through the FDU DUO Multifactor authentication procedures
Click “Restore Files”
Select the device you wish to restore from
Note
If you have more than one backup device, please select the device from where you want to restore the file from.
You can select a date range from when you wish to restore from on the right-hand side
Navigate to the folder(s) and/or file(s) you wish to restore and place a check next to each one
Click “Restore Files”
Select how Code42 will restore your files. Click “Go” when finished
Note
Above are the recommended options for restoring files, this will help you find them more easily.
The time it takes to restore your files will depend on how much data is being restored, available system resources, and available bandwidth.
Using Code42 you can create backup sets that will back up your data to additional devices utilizing a schedule. This is useful to have immediate access to critical files in the event of data loss.
This guide is only needed if you wish to have a local backup of your data.
Note
If you schedule multiple backup sets to run at specific times and the backup sets go to the same destination, ensure that these times do not overlap. This ensures good backup performance.
Click the Code42 System Tray or macOS menu bar Icon
Code42 Icon
Left-click on the gear symbol and left-click on “Open Code42….”
If prompted, log in to the FDU Single Sign-on Portal and proceed through the FDU DUO Multi-factor authentication procedures
From the Code42 console window, click the “Dropdown Arrow” symbol next to your device name to drop down a menu, then click “Add Backup Set…”
The next window will be the Add Backup Set configuration window.
Note
The “Add Set” button will be un-clickable until it is completely configured.
Click “Rename” to label your backup set
Changing Selected Files, click “Change”, and select the files and folders you wish to backup to a local destination
When finished click “Save“
Click “Change” to set your destination for your backup
Select your destination by clicking “Add Local Destination (usually an external hard drive) and click “Save“
Click “Add Set” to finalize the setup and start backing up to a local location
Your new back upset is finished and will begin backing up as configured.
Code42 will send users an email alert notifying of any incomplete backups of their devices.
The Code42 email alert will be sent from Code42 for Enterprise <noreply@code42.com>
The Subject line of the email will be labeled with: Critical: [Name of Device] not backed up
Backup Alert
You will receive an alert when your computer hasn’t backed up to Code42 for 5 calendar days. The email will look like the example below:
Code42 Backup Alert Email Notification
What to do if you get a backup alert
After receiving a Code42 backup alert email, you should locate the device the email specifies in need of backup. The Code42 device name will be listed in the Subject: line and Computer Name: line of the Code42 backup alert email. To locate the name of a Code42 device, left-click the Code42 “C” symbol icon in the Windows System Tray, also referred to as the notification area.
Tip
The Windows System Tray or notification area is usually located on the bottom right of the Windows taskbar, next to the displayed digital clock.
For macOS users left-click Code42 “C” symbol icon on the macOS icon menu bar. The Code42 device name will be displayed in the console. Ensure the Code42 application displays the same name as the Code42 backup alert email you received.
Code42 “C” symbol icon
Code42 Device Name
After locating the correct specified device stated in the Code42 backup alert email, force a backup of the device by performing the following:
Left-click the “Code42” System Tray or macOS menu bar Icon
Code42 Icon
Left-click “Run backup now“
Note
The backup may take some time to complete. This depends on the length of time since Code42’s last complete backup and the amount of new data needed to be backed up.
DUO two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students. Please follow the steps below.
Install Duo Mobile App
The DUO app is available for mobile phones and iPads. You can directly access the Duo Mobile Security App at the links below.
NOTE: This step requires a Desktop or Laptop browser.
In a Desktop or Laptop browser visit the DUO Management Portal to begin the activation process by enrolling your device. Activation requires scanning a QR code with the Duo app’s built-in scanner
Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 8 or later. Some browsers do not support all of Duo’s authentication devices (for example, Security Keys won’t work with Internet Explorer). For the widest compatibility with Duo’s authentication methods, we recommend recent versions of Chrome and Firefox.
Click “Start setup” to begin enrolling your device
Select the type of device you’d like to enroll and click “Continue“. We recommend using a smartphone for the best experience, but you can also enroll iOS/Android tablets
Select your country from the drop-down list and type your phone number. Use the number of your smartphone or cell phone that you installed the Duo Mobile Security App on in the Step 1
Double-check that you entered it correctly, check the box, and click “Continue“
NOTE: If you’re enrolling a tablet you aren’t prompted to enter a phone number.
Choose your device’s operating system and click “Continue“.
Click “I have Duo Mobile installed”
If you have not completed installing the Duo Mobile App in Step 1 please complete now by following the platform-specific instructions on the screen. After installing the app return to the enrollment window
Activating the app links it to your account so you can use it for authentication
On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app’s built-in barcode scanner. Follow the platform specific instructions for your device:
The “Continue” button is clickable after you scan the barcode successfully
Can’t scan the barcode? Click “Or, have an activation link emailed to you instead” and follow the instructions
Once activated click “Continue” to complete registration
Configure Device Options (Optional)
You can use Device Options to give your phone a more descriptive name, or you can click “Add another device” to start the enrollment process again and add a second phone or another authenticator
If this is the device you’ll use most often with Duo then you may want to enable automatic push requests by changing the “When I log in:” option and changing the setting from “Ask me to choose an authentication method” to “Automatically send this device a Duo Push” and click “Save“. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone.
Your device is ready to approve Duo push authentication requests. Click “Send me a Push” to give it a try. All you need to do is tap “Approve” on the Duo login request received at your phone
With DUO activated on your account, and with your device enrolled, you are ready to use DUO. When logging in, you will have two authentication options. Review the options below to determine what works best for you.
TIPS: We recommend the push notification to your smartphone, it’s the easiest. You can also check the box “Remember Me for 60 Days” to only perform the authentication once every two months on that device.
Authentication Options
There are four ways you can use DUO:
Push
Preferred Method
Once the DUO mobile app is installed, you can select “Push” to receive a DUO notification on your smartphone. Open the notification, and you’ll see a green checkmark, and a red X. Simply tap the “GreenCheckmark” to gain access.
VPN users select the number corresponding to Push or type push (Users with multiple devices will need to include a number indicating desired device i.e. push2).
Passcode
Once the DUO mobile app is installed, you can use the DUO mobile app to generate passcodes. This option does not require wifi or data, so this is a great option if you’re traveling or if you have limited or no cell/Internet service. Open your DUO mobile app, tap the FDU logo and it will reveal a passcode. During login, choose the enter a passcode option, enter the code and you’re in.
SMS Passcode (Faculty/Staff)
You can receive a one-time use code via text message. To get your one-time code click Enter Passcode, then click on the blue button “Text me new codes.” These codes do not expire, and they are valid until used. You do not have to have a smartphone for this option. Click Send codes to get a new batch of passcodes texted to your phone.
VPN users select the number corresponding to SMS passcode or type sms (Users with multiple devices will need to include a number indicating desired device i.e. sms2).
Call Me (Faculty/Staff)
Click the Call Me button on the Duo Prompt and Duo will call your phone. The status bar at the bottom of the Duo Prompt updates at each step of the process.
VPN users select the number corresponding to Phone Call or type phone (Users with multiple devices will need to include a number indicating desired device i.e. phone2).
How Do I Change Settings or Enroll Another Device?
To change settings or enroll another device, visit DUO Management Portal or any DUO-supported application. When you get to the DUO prompt, click the “Settings” button and choose to add a new device or access your settings.
DUO two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students. Please follow the steps below.
Install Duo Mobile App
The DUO app is available for mobile phones and iPads. You can directly access the Duo Mobile Security App at the links below.
In a Desktop or Laptop browser visit the DUO Management Portal to begin the activation process by enrolling your device. Activation requires scanning a QR code with the Duo app’s built-in scanner
Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 8 or later. Some browsers do not support all of Duo’s authentication devices (for example, Security Keys won’t work with Internet Explorer). For the widest compatibility with Duo’s authentication methods, we recommend recent versions of Chrome and Firefox.
Click “Start setup” to begin enrolling your device
Select the type of device you’d like to enroll and click “Continue“. We recommend using a smartphone for the best experience, but you can also enroll iOS/Android tablets
Select your country from the drop-down list and type your phone number. Use the number of your smartphone or cell phone that you installed the Duo Mobile Security App on in the Step 1
Double-check that you entered it correctly, check the box, and click “Continue“
NOTE: If you’re enrolling a tablet you aren’t prompted to enter a phone number.
Choose your device’s operating system and click “Continue“.
Click “I have Duo Mobile installed”
If you have not completed installing the Duo Mobile App in Step 1 please complete now by following the platform-specific instructions on the screen. After installing the app return to the enrollment window
Activating the app links it to your account so you can use it for authentication
On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app’s built-in barcode scanner. Follow the platform specific instructions for your device:
The “Continue” button is clickable after you scan the barcode successfully
Can’t scan the barcode? Click “Or, have an activation link emailed to you instead” and follow the instructions
Once activated click “Continue” to complete registration
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Configure Device Options (Optional)
You can use Device Options to give your phone a more descriptive name, or you can click “Add another device” to start the enrollment process again and add a second phone or another authenticator
If this is the device you’ll use most often with Duo then you may want to enable automatic push requests by changing the “When I log in:” option and changing the setting from “Ask me to choose an authentication method” to “Automatically send this device a Duo Push” and click “Save“. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone.
Your device is ready to approve Duo push authentication requests. Click “Send me a Push” to give it a try. All you need to do is tap “Approve” on the Duo login request received at your phone
With DUO activated on your account, and with your device enrolled, you are ready to use DUO. When logging in, you will have two authentication options. Review the options below to determine what works best for you.
TIPS: We recommend the push notification to your smartphone, it’s the easiest. You can also check the box “Remember Me for 60 Days” to only perform the authentication once every two months on that device.
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Authentication Options
There are two ways you can use DUO:
Push Notification
Once the DUO mobile app is installed, you can select to receive a DUO notification on your smartphone. Open the notification, and you’ll see a green checkmark, and a red X. Simply tap the “GreenCheckmark” to gain access.
Passcodes
You can use the DUO mobile app to generate passcodes. This option does not require wifi or data, so this is a great option if you’re traveling or if you have limited or no cell/internet service. Open your DUO mobile app, tap the FDU logo and it will reveal a passcode. During login, choose the enter a passcode option, enter the code and you’re in.
How Do I Change Settings or Enroll Another Device?
To change settings or enroll another device, visit DUO Management Portal or any DUO-supported application. When you get to the DUO prompt, click the “Settings” button and choose to add a new device or access your settings.
Follow these easy to use instructions for encrypting Word, Excel, and Acrobat files using built-in features.
Encrypting Word & Excel Documents
For Word and/or Excel files, first click on File on the upper left-hand corner
Under the Info tab, click on Protect Document for WordandProtectWorkbook for Excel followed by Encrypt with Password
Enter a password in the pop-up window. Re-enter the password in the next window to confirm
The below message will confirm your document has been password-protected
To open a password-protected file, double-click on the file and enter the created password
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Encrypting PDF Files
NOTE:
Adobe Acrobat Pro DC or Adobe Acrobat for macOS is needed to encrypt PDF files with a password. This feature is not available in the free version of Adobe Acrobat Reader DC.
Select Toolson the Navigation Taband then select Protect
On the Protect Tab select Encrypt
Select Encrypt with Password. Then select Yes on the security pop-up window
Check Require a Password to Open the Document and then choose a strong password. Under compatibility, choose Acrobat X and laterto change the encryption method to 256-bit.
Confirm the password when requested. Please note that the document WILL NOT be fully encrypted until it is saved
To open the file, double-click the file and enter the created password.
FDU provides remote access to many software applications typically found in university computer labs. This new Virtual Desktop Infrastructure (VDI) gives users access to a Windows desktop environment along with many General Lab Software, without requiring downloading and installing programs on a user’s personal equipment. The service, called FDU Anywhere, is powered by University Systems and Networking (USAN) and can be found at anywhere.fdu.edu.
Using FDU Anywhere is like walking into one of FDU’s computer labs. Upon logging in with your FDU NetID and password, you will have access to the virtual platform. To find a list of currently available software on FDU Anywhere, use the FDU Software Catalog. A listing of available Free and Open Source software can also be found by visiting the FDU Software Catalog.
The FDU Software Catalog provides an up-to-date catalog of software available to Faculty, Staff, and Students at the university:
FDU Anywhere is a powerful resource with a lightweight footprint. In order to utilize FDU Anywhere, you must have the following:
Any device with a browser that supports HTML 5 will work. HTML 5 is supported by almost all desktop and mobile browsers including Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox
An internet connection
FDU NetID credentials
Warning
In order to connect to FDU Anywhere, you must connect to the FDU VPN, or Cisco Secure Client when connecting from off campus.
Note
Your system hardware specifications may impact the performance of FDU Anywhere, such as systems with less than 8GB of memory.
Network Requirements
For the best experience, while using FDU Anywhere, your network should:
Have a download speed of at least 5Mb/s or more
If your download speed falls below 5Mb/s, the connection could become unstable and cause issues with your stream
Have an upload speed of 5Mb/s or higher
An upload speed of 5Mb/s is enough to use a basic mouse, keyboard, and controller. More bandwidth-heavy devices such as webcams, microphones, and external storage devices can use up to 100Mb/s
Wired network connections are preferred over Wi-Fi network connections whenever possible
Wired network connections are more stable and offer more bandwidth over Wi-Fi
For graphics-intensive applications, like Adobe Creative Cloud and Autodesk, we recommend using a wired network connection instead of Wi-Fi, ideally with a bandwidth of 5 Mbp/s.
Wi-Fi networks with 5Ghz rated wireless connections are preferred over 2.4Ghz wireless routers and provide better performance.
VPN Applications and Connections
Warning
The use of any VPN Software within FDU Anywhere is not allowed. Using a VPN client in FDU Anywhere may interrupt your session and disable your access for approximately 15 minutes.
Testing your Connection
Your experience with FDU Anywhere greatly depends on your internet connection. Testing your connection can help you identify and correct most issues.
To test your Internet connection speed, click the link below:
For the best overall experience using FDU Anywhere, Google Chrome is the browser of choice.
Warning
The FDU VPN, Cisco Secure Client, is required for accessing FDU Anywhere from off campus.
Use your FDU Credentials (NetID and associated password) to complete the login to the FDU Anywhere
General Lab
Note
When you login to the General Lab experience, it may take about 60 seconds to get to the desktop. This is because your profile is being created or loaded.
The selected app or desktop opens in a new browser tab
Note
Depending on your screen resolution, your desktop experience view may differ from the picture above.
Log Out of FDU Anywhere
Logging out is a critical step in making sure others continue to be able to easily accessFDU Anywhere services. To log out of FDU Anywhere, follow these steps:
Single click the Windows “Start “Button
Single click On your “Name“
Single click on “Sign Out“
On the upper left-hand side, click the “Hamburger” menu icon
Single click on “Log Out“
Single click on “OK” to confirm Logout
You have now been logged out of FDU Anywhere.
Automatic Session Logout Policy
In order to help make FDU Anywhere as available as possible to all students, accounts that have been inactive (or idle) for 15 minutes will automatically be logged out.
There are many ways in which you can access and save files within FDU Anywhere. Fairleigh Dickinson University highly recommends saving all files on your FDU Microsoft 365 OneDrive which is accessible within FDU Anywhere. There will be a first-time setup and initialization process required in order to use OneDrive within FDU Anywhere.
Setup and Initialization Process
Accessing your Microsoft 365 OneDrive account is done easily by following these instructions:
From the FDU Anywhere General Lab, single click on the “OneDrive” icon from the system tray
Single click the “Sign In” button
Enter your FDU NetID and single click “Next“. Follow the FDU standard single sign-on prompts to complete the login process
Once the login process is completed, you will be asked to register your device or single click “OK“
It will take a moment to register the application, it will automatically proceed to the next screen
Single click on “Done“
You have now successfully logged into OneDrive, single click “Next“
Microsoft OneDrive may prompt you to backup your folders, make sure you toggle “Desktop” and single click “Start Backup“
Note
Backup up folders will ensure your data is backed up to Microsoft OneDrive. Any data not stored in Microsoft OneDrive will be deleted once you log out of your session or have been disconnected.
A brief overview will be given on OneDrive, to begin, single click “Next“
When the tutorial is finished, single click “Later“
OneDrive setup is complete and ready to use. Click the “X” to close the window or “Open My OneDrive Folder” to access files
Using OneDrive
Using Microsoft OneDrive within FDU Anywhere is very similar to accessing, saving and opening files on a computer. Just open up File Explorer and look for OneDrive – Fairleigh Dickinson University.
if you need to zip files in order to submit them to Webcampus, please follow these instructions:
Single click the file or folder
Note
For macOS users, you can use the “Two Finger” click method on the trackpad in order to initiate the right click. For additional information, please see the link below for “FDU Anywhere – Keyboard Shortcuts”.
Right click on 7-zip then click “Add to Archive“
Change Archive Format to “zip” like in the picture below then click “OK” to zip your files
The zip archiving process could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.
Alternate Way to Zip Files
Click “Start” on the taskbar on the left-hand side
Type “7zip” and 7-zip File Manager will appear. Click on “7-zip File Manager“
Click on “7-Zip File Manager“
Navigate to the location of your saved file/folder and click to highlight, then click the “Add” button at the top
Change Archive Format to zip and then click “OK” to zip your files
The file will now be zipped and you will find your file in the same folder as the project folder or file you wanted to zip.
Note
The zip archive could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.
Submitting Files to WebCampus
In order to successfully submit your coursework to WebCampus, it is best to use the Google Chrome, Mozilla Firefox or Microsoft Edge web browser located on the desktop of FDU Anywhere.
In order to submit your coursework to Webcampus, you can log on from within FDU Anywhere. For more information on Webcampus visit:
Sometimes you may want to copy and paste content from your own computer to an FDU Anywhere desktop or application. You can do this using the copy-and-paste menus or keyboard shortcuts, for example, “Ctrl+C” and “Ctrl+V“.
Note
FDU Anywhere only allows copying from your personal computer into the FDU Anywhere desktop.
If you are unable to copy and paste for any reason, we recommend using our FDU OneDrive service to access any files not found in FDU Anywhere.
Copy files from Windows OS Devices
Windows OS to FDU Anywhere
Highlight the text you want to copy from your computer
Press “CTRL+C” to copy the selected text
Move the cursor to the paste location in FDU Anywhere
Press “CTRL+V” to paste the text
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Copy Files from Apple OS Devices
Your macOS to FDU Anywhere
Highlight the text you want to copy from your computer
Press “COMMAND+C “to copy the selected text
macOS also supports “CTRL+C“
Tip
You may find it easier to use CTRL + C when copying content to FDU Anywhere, so you don’t have to switch back and forth between COMMAND + CTRL.
Move the cursor to the paste location in “FDU Anywhere“
Press “CTRL+V” to paste the text
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Note
The copy and paste functions DO NOT work across all applications and browsers, including the copying and pasting of images. This is a limitation inherent in browser clipboards. We recommend the Google Chrome web browser for optimal clipboard capabilities.
If you are experiencing issues while using FDU Anywhere, please use the following tips as guidelines to help improve your experience.
Power-cycle your Modem / Router
Power cycling your modem and router allows them to reset and re-establish a connection to your Internet Service Provider (ISP). Shut down your computer and unplug your modem/router. Plug them back in after 60 seconds and watch the lights on your modem/router. Once the lights are on and steady, start your computer.
Keep all your Local Components Up-to-date
Check that your modem/router and your local computer are totally up to date. This includes the operating system, driver, and browser updates.
Disconnect / Turn off any Devices that are not in use
Some devices could be using bandwidth while on standby. Gaming consoles, for example, might download and install updates. Turn off these devices to keep your bandwidth free.
Use an Ethernet Cable
Using a wired Ethernet connection will make your connection more stable and eliminate additional latency compared to a wireless connection.
Change your Wi-Fi Configuration
If a wired Ethernet connection is not possible or your device requires a wireless connection:
Connect to a 5GHz wireless network. Some routers offer both 2.4GHz connections and 5GHz
Place your devices (such as a computer or smartphone) and your router closer to each other
Note
You may need to contact your internet service provider for help with rebooting your router and/or to configure your wireless settings correctly.
The FDU Mobile App provides quick, easy, access to important resources such as:
Grades
Schedule
Account Activity
Financial Aid Self Service
Academic Calendars
Webcampus
Notifications
Office 365 and Email
Important Numbers, Maps and Links
Faculty/Staff Directory
Social Media
How to get FDU Mobile App?
The FDU Mobile App is supported on iOS and Android mobile devices and can be downloaded from the Apple Store or Google Play Store using the links below:
The FDU (Fairleigh Dickinson University) Self-Service Portal for Software is a a tool designed to enhance our community’s access to software and desktop related information. With the Self-Service Portal for Software, our Faculty and Staff can easily locate and install pre-loaded software onto FDU owned computers. Simply launch the portal and you will be presented with a variety of applications, each sanctioned and supplied by FDU. This portal will provide an easily searchable way to view all new applications made available to the user community, including Microsoft Teams, Cisco Jabber, the FDU VPN, and many more.
FDU Self Service Portal Icon
How to Use and Access the FDU Self Service Portal for Software
Windows
Locate the FDU Self-Service Portal for Software icon on the desktop and double-click it to launch the application or…
Select the ‘Windows’ logo/start button on the bottom left of the desktop
Type ‘FDU Self Service Portalfor Software’ into the search bar
Left click ‘FDU Self Service Portalfor Software’ app to launch
FDU Self-Service Portal for Software on Windows Devices
To install a program, click on the name of the application, then click on the “Install” button to the right
A progress window will provide updates as the program is installed on your system. When complete, the Status column should indicate “Complete”
After the selected application finished downloading, it will automatically install and when completed, the status will show as “Completed”
close
macOS
Open the ‘Applications’ folder and locate and click the ‘FDU Self Service Portal’ icon or…
Select the ‘Launchpad’ icon from the dock
Launchpad Icon
Type ‘FDU Self Service Portal‘
Click the ‘FDU Self Service Portal’ icon to launch
FDU Self-Service Portal for macOS Devices
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iOS & iPadOS
Find the ‘Self Service Portal’ app icon and tap to launch
FDU Self Service Portal App on iPadOS
FDU Self Service Portal App on iOS
Click ‘Install’ to install the requested item onto your device
Note:
The Android version of the FDU Self Service Portal will be available in the future.
Once the FDU Self-Service Portal application is open, you may then continue to select and install your desired software application. You may also access and use any self-service troubleshooting solutions that are available to you from within the FDU Self-Service Portal as well.
Oracle is a product from Oracle corporation, that provides a relational database management system. Oracle’s database simply known as Oracle is a multi-model relational database management system, mainly designed for enterprise grid-computing and data warehousing. It is one of the first choices for enterprises for cost-effective solutions for their applications and data management. It supports SQL as a query language to interact with the database.
Now let’s discuss how to use Oracle in the FDU environment.
Accessing Oracle
FDU provides Oracle access to students and faculty on the Opus server. The Oracle environment is provided to support coursework and skill development.
Opus users are automatically granted access to Oracle after first successfullogin (It may take up to six hours before access is available).
If you do not already have Opus access you will need to request access by selecting “Opus (Linux) Request” on the FDU Forms site:
Access to the Opus server is restricted to FDU networks only. If you are off campus and would like to access Opus for your Oracle work you will need to use FDU’s Virtual Private Network (VPN).
The Oracle Database is accessed using the SQL Plus utility, which has a command-line interface. To start using SQL Plus simply type “sqlplus /” on the Opus command line.
Interactive use can then start by entering a SQL statement (terminated by a semicolon), a PL/SQL block, or another command. For example:
SQL> select 'Hello world' as example from dual;
EXAMPLE
--------------------------------
Hello world
To access Forms, you will be directed to our SAMI Support Portal where you will be asked to log in using your NETID and authenticate using Duo. Once you click “Next,” you will be forwarded to samisupport.fdu.edu in a new window or tab.