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NWN Cloud Self-Service Portal Account Setup

Resources for: Faculty Staff

The NWN Cloud Self-Service portal allows you to manage and view your phone settings.

  1. Contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) and let them know you are accessing your NWN Cloud Self-Service portal for the first time. UTAC will provide you a temporary password for logging in the first time
  2. Visit the self-service portal at fdu-selfcare.nwncloud.com
  3. Enter your full NETID@fdu.edu in the login field. Example: (SmithR@fdu.edu)
  4. Enter your NWN Cloud account password and click “Enter“
  5. Next click on your Name on the top right of the screen. Hover over the drop-down menu and click “My Account”
  1. Under “Web Password” un-check the checkbox, next to keep current value, and input set a custom password. When done, click “Apply” in the top right corner
  1. Your account is now active.

For additional support, click the blue “Support” icon at the top of the screen, or log into samisupport.fdu.edu to ask a question or request assistance. If you can’t access SAMI Support, you can still log a ticket HERE, call UTAC at (973)-443-8822, or email UTAC at fdutac@fdu.edu. To learn more about UTAC, please visit https://it.fdu.edu/help-desk/

Last Modified: March 11, 2023 icon icon Copy Link

See also

Cisco Unified Communications Jabber Softphone Installation
Cisco Unified Communications Voice Mail Features
Cisco Unified Communications Call Forward (NJ Campuses Only)
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Leaving FDU IT

To access Forms, you will be directed to our SAMI Support Portal where you will be asked to log in using your NETID and authenticate using Duo. Once you click “Next,” you will be forwarded to samisupport.fdu.edu in a new window or tab.

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