Cisco Phone Firmware Upgrade

Posted:
March 24, 2025

As part of our previously announced Unified Communications backend platform update, OIRT will be performing a firmware upgrade of our Cisco phones on Friday morning, March 28 between 1:00 AM and 5:00 AM Eastern. At staggered times throughout this window, each phone will reboot and be unavailable for approximately 5 minutes. This work is scheduled outside of business hours to minimize impact to the community.

SAMI Support

If you have any questions or concerns, please visit SAMI Support, where you can request additional information from UTAC or search our extensive IT knowledge base. While SAMISupport provides the quickest and easiest access for IT support, you can always contact UTAC by phone (973)-443-8822 or email at fdutac@fdu.edu.

Last Modified: March 25, 2025 icon icon Copy Link