SAMI Support Public Request Form

SAMI Support requires a valid NetID and password, as well as DUO multi-factor authentication in order to access. Once the portal is accessed, you have the ability to generate a new ticket, review existing or closed tickets & view the IT Knowledgebase for information that can assist you with resolving problems. The SAMI Support portal can be accessed by using the link below.

If you need to open a request and cannot access SAMI Support for any of the reasons below, please complete this request form or contact the Fairleigh Dickinson University Technical Assistance Center (UTAC). A member of the IT support team will assist you via phone call or email.

• I do not have a valid University issued NetID
• I am not able to authenticate through DUO
• I have not set up my DUO account
• I am a vendor without a University issued NetID
• I am an admitted student
• I am a newly hired employee or adjunct
• My FDU account is locked
• I need my Net ID password reset and have already attempted to do that through identity.fdu.edu

SAMI Support Public Request

See also