Update on Unified Communications Deployment Migration
- Posted:
- June 2, 2025
Since February, we’ve been keeping the community informed of all user-impacting work leading up to the migration of our Unified Communications backend platform. The platform migration is now scheduled for Thursday, June 5 at 11:30 PM Eastern through Friday, June 6 at 6:00 AM Eastern. At some point during this window, each Cisco desktop phone will reboot and be inaccessible for approximately five minutes.
Once the migration is complete, our temporary suspension of system changes will end. Starting on June 6, users may resume submitting requests for phone moves, phones for new hires, and Webex Calling password changes.
For most users, the transition will be seamless. However, as with any migration of this size, some user account settings may not carry over consistently.
SAMI Support
If you have any questions or concerns, please visit SAMI Support, where you can request additional information from UTAC or search our extensive IT knowledge base. While SAMISupport provides the quickest and easiest access for IT support, you can always contact UTAC by phone (973)-443-8822 or email at fdutac@fdu.edu.
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