Single Number Reach Feature

Resources for:

Enabling Single Number Reach

  1. Log into the Self-Care Portal
  1. Click the “My Services Store” icon
  1. Click the “Single Number Reach” Icon
  1. Enter the Destination Number and click “Apply


After the Feature is enabled for 1 Destination, additional Destinations can also be added.

Adding Another Destination

  1. Click the “My Services Store” icon from the My Home Tab
  1. Click the “+” icon to Create another Destination
  1. Enter the additional Destination (you can also give it a Name for reference) and then click “Create

Adding a Ring Schedule

A Ring Schedule can be enabled for each Destination.

  1. From the “My Single Number Reach” section, click on the Destination Number you’d like to setup a ring schedule for
  1. Click the “Pencil” icon
  1. Enter the options in the Ring Schedule Panel and click “Apply

Disabling Single Number Reach

On NWN EMP Control page, hover your mouse pointer over the Single Number Reach icon and click “X” and confirm by clicking “Apply” on the next screen

When the Single Number Reach Feature is Enabled, it can also be turned off and on through the desktop Jabber application

Last Modified: May 2, 2023