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Login to Self-Service as a Proxy 

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If a student has granted you proxy access to Self-Service, you can create a proxy account and use it to view the information the student has shared with you.

Before you begin, have the Proxy User Invitation email and Invitation Code ready. You will register as a proxy, sign in, complete multifactor verification, and select the student’s profile.

Step 1: Start Proxy Registration

  1. After you receive a Proxy User Invitation email, go to selfservice.fdu.edu and click “Proxy Login”
Self-Service login page with the Proxy Login option outlined

Step 2: Create Your Proxy Account

  1. Click “Register as Proxy”
Self-Service sign-in page with the Register as Proxy link outlined

Note

If you already registered as a proxy and have an account, skip to Step 3: Sign In to Self-Service.

  1. Fill in all required fields, including the Invitation Code from your email, then click “Submit”
Proxy Registration form with the Invitation Code field and Submit button outlined
  1. When the registration confirmation appears, click “Okay” to return to the sign-in page.
Proxy Registration Result dialog with the Okay button outlined

Note

Check your email for your username and temporary password.

Step 3: Sign In to Self-Service

  1. Type your username and click “Continue”
Self-Service sign-in page with the Continue button outlined

Tip

If you lost your username, click “Forgot your user name” and follow the prompts to retrieve it.

  1. Type your password and click “Sign In”
Self-Service sign-in page with the Sign In button outlined

Tip

If you do not know your password, click “Forgot your password” and follow the prompts to reset it.

  1. After you sign in, you will receive an email with a multifactor authentication code. Copy and paste the code into the sign-in page, then click “Submit”
Self-Service verification code page with the Submit button outlined

Note

If this is your first time signing in, complete the Change Password screen, then sign in again with your new password.

Change Password page with the Change Password button outlined

Step 4: View the Student’s Profile

  1. If you see the message “You do not have access to any menus on this page”, switch to the student’s profile
Self-Service page showing the no access to menus message
  1. Click “Sign out” at the top of the page, then select “Change Proxy User”
Self-Service menu showing Sign out and Change Proxy User
  1. Select the student’s profile, then click “Continue”
Person Proxy selection page with the Continue button outlined
  1. Once you are viewing the student’s profile, use the menus on the left or the tiles on the homepage to access the information they shared with you
Self-Service homepage displayed for the selected student profile

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See also

DUO Device Management Portal Guide
Authorization, Authentication and Access Management Policy
Self-Service Tutorial
Student Technology Resources
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