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Accessing an FDU Email Account on a Mobile Device Using the Outlook App

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The easiest way to access your FDU email account on your mobile device is to install the Outlook app from either the App Store (Apple) or the Play Store (Android).  We support and advise to use this method due to the program’s robustness and integration of all Office365 features.  Follow the steps bellow to install and set up the Outlook app on your phone.

  1. Use the links below to install the Outlook app onto your mobile device.
Android Play Store
Apple App Store
  1. Launch the app and press on “Add Account” if on an Android device. It will then prompt you to input your FDU email address. On iOS, the app will launch and immediately ask you for your FDU email address. Once filled out press “Continue” on Android. On iOS press “Add Account”
Android
Android
iOS
  1. You will be routed to the FDU Single Sign On Page, from here input your FDU email address and password and press “Sign In
  1. For security purposes, all applications which use FDU’s Single Sign On (NetID) require Duo two-factor authentication. After inputting your FDU NetID login information, Duo requires you to complete a method of second-factor authentication
  1. Your FDU email account has now been added to your device successfully. Ensure the email account is listed on your Outlook application.
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Adding a FDU Email Account to a Mobile Device’s Native ‘Mail’ App

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Setting up your FDU Email Account in the Mail app on iOS

  1. Select the “Settings” app on your Apple iOS device
  1. Select “Mail”
  1. Select “Accounts
  1. Select “Add Account”
  1. A list of email providers will be presented, select “Microsoft Exchange
  1. Enter your FDU email address and a description of the email account in the corresponding text boxes. Please note, that the default description name for the account will be ‘Exchange’, if left unchanged. Tap or select “Next” to continue when finished
  1. When prompted select “Sign In
  1. Enter your FDU email address and NetID password. Select “Sign In” to continue
  1. For security purposes, all applications which use FDU’s Single Sign On (NetID) require Duo two-factor authentication. After inputting your FDU NetID login information, Duo requires you to complete a method of second-factor authentication
  1. Chose the FDU NetID account information you would like to synchronize or access on your iOS device by toggling the choices on/off. Select “Save” to continue
  1. Your FDU email account has now been added to your iOS device successfully. Ensure the email account is listed under the “Passwords & Accounts” section of the ‘Settings’ iOS app

Setting up your FDU Email Account on Android OS

Due to multiple Android OS device manufacturers (Samsung, Google, or LG) each having their own native ‘Mail’ app, email setup and features are different depending on the manufacturer of the Android OS devices. For this reason, it is best practice to use the Microsoft ‘Outlook’ app found in the Google Play Store. Follow the instructions below to set up Outlook on Android OS.

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