New Outlook Version is Not Recommended

May 24, 2023

Microsoft continually provides security updates and enhancements to the Microsoft 365 Desktop Suite of Applications, including a new Outlook version presented with a toggle:

However, through testing and community reports, we have discovered that some functions may break when this toggle is set to “On”. Applications that are incompatible with the new Outlook version include:

  • Virtru Email Encryption
  • Zoom Outlook Plugin
  • Other installed Outlook plugins (if any)


FDU OIRT strongly recommends keeping the toggle in the OFF position or toggling the setting back to OFF if you encounter any issues with Microsoft Outlook.

If you have any questions or concerns, please visit SAMI Support, where you can request additional information from UTAC or search our extensive IT knowledge base. While SAMI Support provides the quickest and easiest access for IT support, you can always contact UTAC by phone at (973)-443-8822 or email at

Last Modified: May 24, 2023 icon icon Copy Link