Requesting a New Temporary Password

Please contact the Help Desk at 973-443-8822 or email them at fdutac@fdu.edu to get a new temporary password.  After you login with your temporary password into the development account, you will be prompted to change your password. Please change your password in the development account, then logout of development. Login to the production account with the new password that you just created to do your work. Do not use the development account for your work. That account is only meant for testing purposes.

Rules for Creating a New Password

Rules for creating a password for Colleague WebUI:

  • Needs at least 8 characters.
  • There are four (4) character sets: Numbers, Uppercase Letters, Lowercase Letters and Special Characters – you need to have at least one of each type.
  • The Special Characters you can use are:   ! @ # $ % *       These symbols are above the number keys 1-5 and 8 on the keyboard.
  • You may not use any string from your name or login ID.  So, if your name is Mary – mar or ary would not be valid.
  • If you have had an account already, your password must be sufficiently different from previous passwords.
  • Helpful hints:  Be creative. If you want to use strings of words try substituting numbers and special characters for letters:  J@nu@ry1  would be a good password.  So would D!ck!n$0n 

This way you can cover all the rules.

Login with your temporary password into the development account, you will be prompted to change your password. Please change your password in the development account, then logout of development.  Login to the production account with the new password you just created to do your work.  Do not use the development account for your work.  That account is only meant for testing purposes.

Last Modified: March 11, 2020 icon icon Copy Link