There are a few different ways to change your University NetID password. However, Computing Services strongly urges everyone to change their FDU NetID password while on campus, as it is the preferred method to do so.

If you are off-campus, please follow the designated Windows/macOS sections below “Changing a NetID Password while OFF-CAMPUS.”

If you do not have a university-owned Apple or Windows laptop/desktop and cannot use a University lab computer, please follow the procedures described in “Using identity.fdu.edu Web Portal to Change your NetID Password.”

Please click on one of the links below for instructions on how to change your FDU NetID password:

Windows:

Changing a NetID Password while ON CAMPUS (Preferred Method)

Note

You must already be logged into the machine when performing the password change process.

  1. On FDU issued laptops, desktops, and lab machines, the FDU NetID password can be changed by pressing the “Ctrl+Alt+Del” button combination on the keyboard from any screen and selecting “Change a Password
  1. Now enter the following:
    • Your old or current password
    • Type in a new password
    • Retype the new password to confirm
    • Press the “Right Arrow” button to continue

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using a password that you have already used.

  1. Once this has been done, you must lock and unlock the machine once to complete updating your password:
    • Press the “Ctrl+Alt+Del” keys combination again
    • Click “Lock
    • Then log back in with your new password
  1. Your FDU NetID password was changed successfully

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Changing a NetID Password while OFF-CAMPUS

Note

You must already be logged into the machine when performing the password change process.

  1. Launch the Cisco AnyConnect Secure Mobility Client VPN or “FDU VPN” software and connect to FDU’s VPN Service. If you need to install the “FDU VPN” or need instructions on how to launch the VPN Client, please follow the link below before proceeding:

Note

You will not be disconnected from FDU VPN after performing the password change.

  1. On FDU issued laptops, desktops, and lab machines, the password can be changed by pressing the “Ctrl+Alt+Del” button combination on the keyboard from any screen and selecting “Change a Password
  1. Now enter the following:
    • Your old or current password
    • Type in a new password
    • Retype the new password to confirm
    • Press the “Right Arrow” button to continue

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using a password that you have already used.

  1. Once this has been done, you must lock and unlock the machine once to complete updating your password:
    • Press the “Ctrl+Alt+Del” keys combination again
    • Click “Lock Computer
    • Then log back in with your new password
  1. Your FDU NetID password was changed successfully

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Using “identity.fdu.edu” Web Portal to Change your NetID Password

Adjunct professors, students, and anyone with a personal laptop/desktop/tablet device will use the FDU Identity Web Portal to change their NetID password.

If the user has an FDU issued or owned Microsoft Windows-based machine, they should always follow the procedures in Changing a NetID Password while ON CAMPUS (Preferred Method) or “Changing a NetID Password while OFF-CAMPUS.” Changing your FDU NetID password through the identity.fdu.edu Web Portal while having an FDU issued or owned Microsoft Windows-based machine could cause temporary account lockouts and should only be used as a last resort. If lockout issues occur, please open up a service request with UTAC at (973)-443-8822, and they will be dealt with promptly.

  1. Open a web browser (e.g., Google Chrome, Mozilla Firefox, Internet Explorer, Safari) and navigate to the following URL:
  1. Click on “Account Maintenance” on the top right hand of the web page
  1. You will be redirected to the FDU Single-Sign-On login page. Enter your FDU NetID email and password in the corresponding text boxes and click “Sign In.” Complete the FDU 2fa Duo push notification to proceed
  1. Under Sign-In and Security, select “Change My Password
    • Enter your current password
    • Enter a new password
    • Retype your new password to confirm
    • When finished, select “Change My Password

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Password successfully changed.” will be displayed if your FDU NetID password was successfully changed

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Sophos SafeGuard Prompts for Old Password

If you changed your FDU NetID password on an FDU owned machine with Sophos Encryption, you may receive a prompt requiring you to enter your “Old Windows Password.” Enter your old NetID password so that Sophos can be updated with your new NetID password. If you do not know your old NetID password or if the system does not accept your old NetID password, please call UTAC at (973)-443-8822 and open a service request.

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macOS:

Changing a NetID Password while ON CAMPUS (Preferred Method)

Note

You must already be logged into the machine when performing the password change process.

  1. Locate and then select the SSO extension “key” icon on the macOS menu bar
  1. Select Change Password…
  1. Enter your current FDU NetID password into the Old Password field
  1. Choose and then enter a new FDU NetID password into the New Password field

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Enter your new FDU NetID password again into the Verify Password field
  1. Select Change Password
  1. When your password change is successful, you will be prompted, “Password change successful.” Click OK to confirm

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Changing a NetID Password while OFF-CAMPUS

Note

You must already be logged into the machine when performing the password change process.

  1. Launch the Cisco AnyConnect Secure Mobility Client VPN or “FDU VPN” software and connect to FDU’s VPN Service. If you need to install the “FDU VPN” or need instructions on how to launch the VPN Client, please follow the link below before proceeding:
Cisco AnyConnect Secure Mobility Client

Note

You will not be disconnected from FDU VPN after performing the NetID password change.

  1. Locate and then select the SSO extension “key” icon on the macOS menu bar
  1. Select Change Password…
  1. Enter your current FDU NetID password into the Old Password field
  1. Choose and then enter a new FDU NetID password into the New Password field

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Enter your new FDU NetID password again into the Verify Password field
  1. Select Change Password
  1. When your password change is successful, you will be prompted, “Password change successful.” Click OK to confirm

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Using “identity.fdu.edu” Web Portal to Change your FDU NetID Password

Adjunct professors, students, and anyone with a personal laptop/desktop/tablet device will use the FDU Identity Web Portal to change their NetID password.

If the user has an FDU issued or owned Apple macOS-based machine, they should always follow the procedures described in “Changing a NetID Password while ON CAMPUS” or “Changing a NetID Password while OFF-CAMPUS” under the designated macOS section.

Warning Warning

If you do not remember your old/previous FDU NetID password you will need to contact UTAC at 973-443-8822 to open a service request. A machine local password reset will need be performed with the user in person, before being able to access the macOS desktop again.

  1. Open a web browser (e.g., Google Chrome, Mozilla Firefox, Internet Explorer, Safari) and navigate to the following URL:
  1. Click on “Account Maintenance” on the top right hand of the web page
  1. You will be redirected to the FDU Single-Sign-On login page. Enter your FDU NetID email and password in the corresponding text boxes and click “Sign In.” Complete the FDU 2fa Duo push notification to proceed
  1. Under Sign-In and Security, select “Change My Password
    • Enter your current password
    • Enter a new password
    • Retype your new password to confirm
    • When finished, select “Change My Password

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Password successfully changed.” will be displayed if your NetID was successfully changed
  1. When the NetID password is changed through the FDU NetID Identity Web Portal, the user will first need to log in to the Apple device using their old/previous NetID password to reach their macOS desktop
  1. Click on the SSO extension “key” in the menu bar or respond to the SSO extension notification prompt. Enter your FDU NetID username and your new NetID password into the text fields and click Sign In
  1. Enter the new/current NetID password in the top field
  1. Enter the old NetID/Mac login password in the bottom field
  1. Click Sync Password to synchronize the passwords
  1. When your password change is successful, you will be prompted, “Password change successful.” Click OK

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Last Modified: April 8, 2022 icon icon Copy Link