The SAMI Support portal requires a valid NetID and password, along with DUO multi-factor authentication, for access. Upon entry, users can create new tickets, review open or closed requests, and explore the IT Knowledgebase for solutions to common issues. Access the support portal using the button below:
If you need to open a request and cannot access SAMI Support for any of the reasons below, please complete this request form to contact the Fairleigh Dickinson University Technical Assistance Center (UTAC). A member of the IT support team will assist you via phone call or email.
- I do not have a valid University issued NetID
- I am not able to authenticate through DUO
- I have not set up my DUO account
- I am a vendor without a University issued NetID
- I am an admitted student
- I am a newly hired employee or adjunct
- My FDU account is locked
- I need my Net ID password reset and have already attempted to do that through identity.fdu.edu
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