application

Filter Reset Filters

FDU Self Service Portal for Software

Resources for:
icon Close
Feedback Copy Link

The FDU (Fairleigh Dickinson University) Self-Service Portal for Software is a a tool designed to enhance our community’s access to software and desktop related information. With the Self-Service Portal for Software, our Faculty and Staff can easily locate and install pre-loaded software onto FDU owned computers. Simply launch the portal and you will be presented with a variety of applications, each sanctioned and supplied by FDU. This portal will provide an easily searchable way to view all new applications made available to the user community, including Microsoft Teams, Cisco Jabber, the FDU VPN, and many more.

FDU Self Service Portal Icon

How to Use and Access the FDU Self Service Portal for Software

Windows
  1. Locate the FDU Self-Service Portal for Software icon on the desktop and double-click it to launch the application or…
    1. Select the ‘Windows’ logo/start button on the bottom left of the desktop
    2. Type ‘FDU Self Service Portal for Software’ into the search bar
    3. Left click ‘FDU Self Service Portal for Software’ app to launch
FDU Self-Service Portal for Software on Windows Devices
  1. To install a program, click on the name of the application, then click on the “Install” button to the right
  1. A progress window will provide updates as the program is installed on your system. When complete, the Status column should indicate “Complete”
  1. After the selected application finished downloading, it will automatically install and when completed, the status will show as “Completed”
close
macOS
  1. Open the ‘Applications’ folder and locate and click the ‘FDU Self Service Portal’ icon or…
  • Select the ‘Launchpad’ icon from the dock

Launchpad Icon

  • Type ‘FDU Self Service Portal‘
  • Click the ‘FDU Self Service Portal’ icon to launch
FDU Self-Service Portal for macOS Devices
close
iOS & iPadOS
  1. Find the ‘Self Service Portal’ app icon and tap to launch
FDU Self Service Portal App on iPadOS

FDU Self Service Portal App on iOS

  1. Click ‘Install’ to install the requested item onto your device

Note:

The Android version of the FDU Self Service Portal will be available in the future.

Once the FDU Self-Service Portal application is open, you may then continue to select and install your desired software application. You may also access and use any self-service troubleshooting solutions that are available to you from within the FDU Self-Service Portal as well.

close
Last Modified:
icon icon Copy Link

See also

Login to Self-Service as a Proxy 
FDU Jamf Connect Login and Credential Sync 
Office 365 Training Guide
Change and Sync NETID Password on Mac via Jamf Connect
Back

Operating System Support Lifecycle

Resources for:
icon Close
Feedback Copy Link

Fairleigh Dickinson University’s Acceptable Use Policy for Computer Usage states, “All computers and mobile devices accessing any FDU resource must run an operating system and configuration that is supported by its vendor with regard to security patches and updates.”

Acceptable Use Policy for Computer Usage

This guide defines the lifecycle of our support for different operating systems.

Note

Apple does not publish official End of Life dates, but typically provides security updates for the current release of macOS, as well as the previous two releases.

Support Status Descriptions

Active (Default) This platform is supported by FDU Computer Services & University Systems and Networking and new machines will be built with this platform unless otherwise requested.
Active This platform is supported by FDU Computer Services & University Systems and Networking and will be installed on request.
Containment This platform is currently supported by FDU Computer Services & University Systems and Networking but no new machines will be built with this platform. Platforms in containment will receive security updates and patches for the FDU supported software components. FDU Computer Services & University Systems and Networking Facilities will not provide new software or major revisions to existing software for these platforms.
Phasing Out FDU Computer Services & University Systems and Networking is actively working to migrate assets away from this platform. Platforms go in to this status automatically 6 months before the FDU End of Support Date. Platforms may be placed in this status before that time.
EOL This platform is no longer supported by FDU Computer Services & University Systems and Networking. Software support will be dropped from any asset running this platform. Other levels of support may be dropped as circumstances warrant. A valid reason is required to maintain an asset running this platform past the End of FDU Support date. All exceptions must be logged and periodically reviewed.

Supported Operating Systems

OS Family Operating System Latest Release FDU Support Status Vendor Release Date Start of FDU Support End of FDU Support Latest Vendor EOL Date
Windows Desktop Windows 11 23H2 Active (Default) Oct-2023 Jul-2024 Oct-2026 Nov-2026
22H2 Phasing Out Sep-2022 Jul-2023 Jul-2024 Oct-2025
Windows 10 22H2 Containment Oct-2022 Dec-2022 May-2025 Oct-2025
21H2 Phasing Out Nov-2021 Jan-2022 May-2024 Jun-2024
Apple
Devices		 macOS Sonoma 14 Active (Default) Sep-2023 Nov-2023 Jun-2026 ~2026
macOS Ventura 13 Containment Oct-2022 Dec-2022 Jun-2025 ~2025
macOS Monterey 12 Phasing Out Oct-2021 Dec-2021 Jun-2024 ~2024

Latest Release

The latest release for desktop operating systems includes all minor and incremental updates.

End of Life

Any operating system not listed above is considered EOL (End of Life) and will not be supported. Examples of EOL Operating Systems include:

Windows: 95,98, XP, ME, VISTA, 7 & 8
macOS: Yosemite, El Capitan, Sierra, High Sierra, Mojave, Catalina, & Big Sur

Last Modified:
icon icon Copy Link

See also

DUO Device Management Portal Guide
Computer Lab Reservation Policy
How do I use Oracle on Opus
Microsoft Office 2019 University Wide Standard
Back