Approved accessories, such as a case, screen protector, charging cable and plug, will be provided with the purchase of a new phone.
Tip
The form can be used to request a replacement for these accessories. Additionally, the form can be used to request the addition of an international plan, process the return of a cellular device, or report a lost or stolen cellular device.
Fairleigh Dickinson University’s Cellular Policy can be reviewed below:
The FDU (Fairleigh Dickinson University) Self-Service Portal for Software is a a tool designed to enhance our community’s access to software and desktop related information. With the Self-Service Portal for Software, our Faculty and Staff can easily locate and install pre-loaded software onto FDU owned computers. Simply launch the portal and you will be presented with a variety of applications, each sanctioned and supplied by FDU. This portal will provide an easily searchable way to view all new applications made available to the user community, including Microsoft Teams, Cisco Jabber, the FDU VPN, and many more.
FDU Self Service Portal Icon
How to Use and Access the FDU Self Service Portal for Software
Windows
Locate the FDU Self-Service Portal for Software icon on the desktop and double-click it to launch the application or…
Select the ‘Windows’ logo/start button on the bottom left of the desktop
Type ‘FDU Self Service Portalfor Software’ into the search bar
Left click ‘FDU Self Service Portalfor Software’ app to launch
FDU Self-Service Portal for Software on Windows Devices
To install a program, click on the name of the application, then click on the “Install” button to the right
A progress window will provide updates as the program is installed on your system. When complete, the Status column should indicate “Complete”
After the selected application finished downloading, it will automatically install and when completed, the status will show as “Completed”
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macOS
Open the ‘Applications’ folder and locate and click the ‘FDU Self Service Portal’ icon or…
Select the ‘Launchpad’ icon from the dock
Launchpad Icon
Type ‘FDU Self Service Portal‘
Click the ‘FDU Self Service Portal’ icon to launch
FDU Self-Service Portal for macOS Devices
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iOS & iPadOS
Find the ‘Self Service Portal’ app icon and tap to launch
FDU Self Service Portal App on iPadOS
FDU Self Service Portal App on iOS
Click ‘Install’ to install the requested item onto your device
Note:
The Android version of the FDU Self Service Portal will be available in the future.
Once the FDU Self-Service Portal application is open, you may then continue to select and install your desired software application. You may also access and use any self-service troubleshooting solutions that are available to you from within the FDU Self-Service Portal as well.
To access Forms, you will be directed to our SAMI Support Portal where you will be asked to log in using your NETID and authenticate using Duo. Once you click “Next,” you will be forwarded to samisupport.fdu.edu in a new window or tab.