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Home/Department Shared Drive Quota Limit Email

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Home drives and departmental shared drives come with a limited capacity of data storage, known as a quota. When a drive reaches 85% of that quota, both the departmental shared drive manager as well as the user uploading the content that puts a drive over that threshold will receive a message from psadmin@fdu.edu as seen below.

By informing the share manager and providing the name of the share affected, the share manager has an opportunity to respond to the notification prior to any disruptions to day-to-day workflows.

Upon receiving this email, the share owner should:

  1. Review and confirm that all uploaded content is required for current business purposes
  2. Review and consolidate any duplicated items
  3. Remove any documents, files, or pictures no longer needed

Note

Shared drives are not intended for archival purposes. We ask that the share manager please remove documents, files or pictures that are no longer actively required.

These measures will resolve most shared drive quota issues. If the shared drive is still nearing its storage quota, please fill out the Home/Department Share Management Form using the link below:

Home/Department Share Management Form

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Reporting Phishing or Junk Emails

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The Report Message add-in works with Outlook to allow you to report suspicious messages to Microsoft and manage how your Microsoft 365 email account treats these messages.

Messages marked as junk by your Microsoft 365 email account are automatically moved to your Junk Email folder. However, spammers and phishing attempts are continually evolving. If you receive a junk email in your Inbox, you can use the Report Message add-in to send the message to Microsoft, helping improve spam filters. If you find an email in your Junk Email folder that is not spam, you can use the add-in to mark it as legitimate, move it to your Inbox, and report the false positive to help Microsoft enhance the filters.

What is Junk Email?

Junk email, often referred to as spam, consists of messages you do not want to receive. These emails may advertise unwanted products or contain content that is offensive. If you select the Junk option, a copy of the message may be sent to Microsoft to improve spam filters, and the message will be moved to your Junk Email folder.

What is Phishing?

Phishing is a tactic used to trick you into disclosing personal information, such as bank account numbers and passwords. Phishing messages often appear legitimate but contain deceptive links that lead to fake websites. If you select Phishing, a copy of the message may be sent to Microsoft to improve filters, and the message will be moved to your Junk Email folder.

For more information and tips on spotting phishing emails, please refer to the following support article:

How to Spot a Phishing Scam

Microsoft has recently updated the process for reporting phishing or junk emails in Microsoft 365 Outlook and classic Outlook clients. With this update, a new Report Message button is now available in a dedicated tab within the Outlook client.

Outlook Web and Desktop Client
Classic Outlook

Reporting a Message as Phishing/Junk

By default, the Report button is inactive (grayed out). To activate the button and report a message as phishing or junk, the email must first be highlighted.

To report a message as Phishing or Junk:

  1. Click on the email message you want to report
  2. Click the “Report” button
  3. Select either “Report phishing” or “Report junk” to properly submit the message

Note

Clicking Report Phishing will delete the email.

  1. Click “OK” on the confirmation window

A secondary window will appear, explaining that regularly reporting junk emails helps improve junk email filtering in the future.

What is a Legitimate Email?

A legitimate email is one that comes from a sender you know, are expecting, or that has been mistakenly marked as junk. If this happens, you can use the Report button to mark the message as Not Junk. This will move the message from your Junk Email folder back to your Inbox.

Reporting Messages as Not Junk:

  1. Click on the “Junk Email” folder in Outlook
  2. Select the email message you want to report as “Not Junk
  3. Click the “Report” button
  4. Select “Not Junk” to properly report the message

Tip

If a legitimate email has been mistakenly reported as phishing, please open a SAMI Support ticket by clicking the Get Support button below.

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