Updated Technology Asset Move and Disposal Process

May 9, 2024

FDU technology assets, such as computers, printers, and phones, are tracked as part of University financial asset control and sometimes for lease agreements. These devices also require appropriate addressing to connect to our network, which is especially important for our desk phones that are associated with an E911 address.

With these factors in mind, we ask that you do not relocate or dispose of devices without appropriate coordination. Computing Services is now the formal point of contact for the relocation or recycling of all technology assets.

All requests to move or recycle technology should be submitted via the SAMI Support Portal. To submit a request, log into the SAMI Support Portal (linked below) and click on “Create New SAMI Support Request”. Then select “SAMI Support Request” and provide a brief description of the equipment that needs to be moved or recycled.

SAMI Support

The following should be selected for each request scenario within the SAMI Support Portal:

For a user, printer, or department move, select the following:

  • What can we assist you with? PC Support
  • What product/application/service does your request concern? User & Workstation Move

For disposal or recycling of an asset, select the following:

  • What can we assist you with? Hardware and Equipment
  • What product/application/service does your request concern? Recycle/Disposal of Equipment

Upon receipt of the SAMI Support request, Computing Services will ensure that all necessary information has been captured before making any changes. Ensure you obtain IT approval for moving or disposing of assets to avoid delays.

SAMI Support

If you have any questions or concerns, please visit SAMI Support, where you can request additional information from UTAC or search our extensive IT knowledge base. While SAMISupport provides the quickest and easiest access for IT support, you can always contact UTAC by phone (973)-443-8822 or email at fdutac@fdu.edu.

Last Modified: May 9, 2024 icon icon Copy Link