The easiest way to access your FDU email account on your mobile device is to install the Outlook app from either the App Store (Apple) or the Play Store (Android). We support and advise using this method due to the program’s robustness and integration of all Office365 features. Follow the steps below to install and set up the Outlook app on your phone.
Outlook App on Apple iOS and Android Mobile Devices
Use the links below to install the Outlook app onto your mobile device.
Launch the app and press on “Add Account” if on an Android device. It will then prompt you to input your FDU email address. On iOS, the app will launch and immediately ask you for your FDU email address. Once filled out press “Continue” on Android. On iOS press “Add Account”
Android
Android
iOS
You will be routed to the FDU Single Sign On Page, from here input your FDU email address and password and press “Sign In”
For security purposes, all applications which use FDU’s Single Sign On (NetID) require Duo two-factor authentication. After inputting your FDU NetID login information, Duo requires you to complete a method of second-factor authentication
Your FDU email account has now been added to your device successfully. Ensure the email account is listed on your Outlook application.
These instructions demonstrate adding an FDU email account to an Apple mobile device’s native Apple “Mail” app. Unfortunately, adding an FDU email account on an Android OS mobile device’s native “Mail” app is currently unsupported by FDU IT support. Information regarding adding an FDU email account to an Android OS mobile device via the Outlook App can be found below for Android OS mobile device users.
Note:
The easiest way to access your FDU email account on your mobile device is to install the Outlook app from either the App Store (Apple) or the Play Store (Android). FDU IT supports and advises using this method due to the program’s robustness and integration of all Microsoft 365 features. A link with instructions for the Outlook app on mobile devices can be found at the bottom of this page.
Setting up your FDU Email Account in the Mail app on iOS
Go to the “Settings” app
Tap “Mail”
Tap “Accounts”
Tap “Add Account” and then select or tap “Microsoft Exchange”
Enter your FDU email address and a description of your email account in the corresponding text boxes. Please note that the default description name for the account will be ‘Exchange’ if left unchanged. Tap “Next” to continue
Tap “Sign In”
Enter your FDU email address and password. Tap “Sign In” to continue
For security purposes, all applications which use FDU’s Single Sign-On require DuoTwo-Factor Authentication (2FA). After entering your FDU NetID login credentials, Duo requires you to complete a method of second-factor authentication
Choose the FDU NetID account information you want to synchronize or access on your iOS mobile device by toggling the choices on/off. Tap “Save” to continue
Your FDU email account has successfully been added to your iOS mobile device
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Setting up your FDU Email Account on Android OS
Due to the multiple Android OS mobile device manufacturers (Samsung, Google, or LG) each having their own native ‘Mail’ app, email setup and features differ depending on the manufacturer of the Android OS devices. For this reason, it is best practice to use the Microsoft ‘Outlook’ app found in the Google Play Store. Follow the instructions below to set up Outlook on Android OS.
FDU’s VPN Client Software, is also known as the “Cisco AnyConnect Secure Mobility Client”.
Use any web browser (Google Chrome, Mozilla Firefox, Safari) to navigate to vpn.fdu.edu. Please refrain from using the Internet Explorer web browser when installing the FDU VPN Client
Select your role within the University from the Group pulldown menu and enter your NetID Information in the username and password fields (user@fdu.edu)
On the left-hand side menu, click on “AnyConnect“, then click on “Start AnyConnect”
Download the VPN applet by clicking on “Download for Windows” or “Download for macOS” depending on your operating system. The browser will then download the VPN software client. When finished downloading, click on the file and select “open” within your browser
Chrome
Firefox
Safari
The browser will open a new window asking for permission to download the applet, click on “Allow”. When finished downloading, double click on the file to open the installation package and start the installation process.
Follow the steps prompted to accept all changes and grant requested permissions to install FDU VPN software. Note, Java Runtime Environment software may also need to be installed. A copy of the software download will be prompted to be installed or can be accessed at java.com/en/download/
The installation will continue, and an icon for the “Cisco AnyConnect Secure Mobility Client” with a “lock” icon will appear in your system tray once the installation is complete
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Configuring The FDU VPN
Log into your computer
Launch the Cisco AnyConnect Secure Mobility Client from the Start Menu. Ensure the address “vpn.fdu.edu” is entered into the corresponding text box and then press the “Connect” button
Select your correct Group name on the dropdown menu, then enter your FDU NetID username and current FDU NetID password in the corresponding boxes. Click “OK“
Dropdown Options
Example for Employees
Example for Students
Ensure a successful connection was made by checking on your system tray at the bottom right portion of your screen, or if on macOS, the client application window will display a screen check over the lock icon
Windows
macOS
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Logging into The FDU VPN
The following instructions are the same for both Windows and macOS users.
Register with Duo MFA
If you are an existing Duo user, please skip to Step 2
For new Duo users, please follow the guide below for registering your DUO Account
Launch the “Cisco AnyConnect Secure Mobility Client” from the Start Menu or your Mac’s application folder if on macOS
Ensure the address “vpn.fdu.edu” is entered into the corresponding text box and then click the “Connect” button
Select your correct Group name on the dropdown menu
Enter your FDU NetID username and current FDU NetID password in the corresponding boxes. Click “OK”
Example for Employees
Example for Students
In response, you’ll receive the Duo challenge dialog box. To use the preferred method type push in the Answer: dialog box, then click “Continue“
Tap “Approve” on the Duo login request received at your phone
Ensure a successful connection was made by checking on your system tray at the bottom right portion of your screen, or if on macOS, the client application window will display a screen check over the lock icon
Windows
macOS
Additional DUO Information
Users with multiple registered Duo devices will need to enter push1 for their primary device or push2 for their backup device. If you are unsure which device is your primary or secondary device, open the Duo Mobile app on your mobile device, click Fairleigh Dickinson University and enter the passcode displayed.
Additional DUO Authentication Options
Type
Instructions
Push (Preferred)
Push a login request to your phone (if you have Duo Mobile installed and activated on your iOS or Android device). Review the request and tap “Approve” to log in.
Have Duo call your phone to authenticate your login.(Users with multiple devices will need to include a number indicating desired device i.e. Phone2). This option is only available to Faculty, Staff and approved Students.
SMS
Have Duo text a passcode to your phone. (Users with multiple devices will need to include a number indicating desired device i.e. SMS2).
NOTE: This option is only available to Faculty, Staff and approved Students.
To access Forms, you will be directed to our SAMI Support Portal where you will be asked to log in using your NETID and authenticate using Duo. Once you click “Next,” you will be forwarded to samisupport.fdu.edu in a new window or tab.
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