macbook

There are a few different ways to change your University NetID password. However, Computing Services strongly urges everyone to change their FDU NetID password while on campus, as it is the preferred method to do so.

If you are off-campus, please follow the designated Windows/macOS sections below “Changing a NetID Password while OFF-CAMPUS.”

If you do not have a university-owned Apple or Windows laptop/desktop and cannot use a University lab computer, please follow the procedures described in “Using identity.fdu.edu Web Portal to Change your NetID Password.”

Please click on one of the links below for instructions on how to change your FDU NetID password:

Windows:

Changing a NetID Password while ON CAMPUS (Preferred Method)

Note

You must already be logged into the machine when performing the password change process.

  1. On FDU issued laptops, desktops, and lab machines, the FDU NetID password can be changed by pressing the “Ctrl+Alt+Del” button combination on the keyboard from any screen and selecting “Change a Password
  1. Now enter the following:
    • Your old or current password
    • Type in a new password
    • Retype the new password to confirm
    • Press the “Right Arrow” button to continue

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using a password that you have already used.

  1. Once this has been done, you must lock and unlock the machine once to complete updating your password:
    • Press the “Ctrl+Alt+Del” keys combination again
    • Click “Lock
    • Then log back in with your new password
  1. Your FDU NetID password was changed successfully

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Changing a NetID Password while OFF-CAMPUS

Note

You must already be logged into the machine when performing the password change process.

  1. Launch the Cisco AnyConnect Secure Mobility Client VPN or “FDU VPN” software and connect to FDU’s VPN Service. If you need to install the “FDU VPN” or need instructions on how to launch the VPN Client, please follow the link below before proceeding:

Note

You will not be disconnected from FDU VPN after performing the password change.

  1. On FDU issued laptops, desktops, and lab machines, the password can be changed by pressing the “Ctrl+Alt+Del” button combination on the keyboard from any screen and selecting “Change a Password
  1. Now enter the following:
    • Your old or current password
    • Type in a new password
    • Retype the new password to confirm
    • Press the “Right Arrow” button to continue

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using a password that you have already used.

  1. Once this has been done, you must lock and unlock the machine once to complete updating your password:
    • Press the “Ctrl+Alt+Del” keys combination again
    • Click “Lock Computer
    • Then log back in with your new password
  1. Your FDU NetID password was changed successfully

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Using “identity.fdu.edu” Web Portal to Change your NetID Password

Adjunct professors, students, and anyone with a personal laptop/desktop/tablet device will use the FDU Identity Web Portal to change their NetID password.

If the user has an FDU issued or owned Microsoft Windows-based machine, they should always follow the procedures in Changing a NetID Password while ON CAMPUS (Preferred Method) or “Changing a NetID Password while OFF-CAMPUS.” Changing your FDU NetID password through the identity.fdu.edu Web Portal while having an FDU issued or owned Microsoft Windows-based machine could cause temporary account lockouts and should only be used as a last resort. If lockout issues occur, please open up a service request with UTAC at (973)-443-8822, and they will be dealt with promptly.

  1. Open a web browser (e.g., Google Chrome, Mozilla Firefox, Internet Explorer, Safari) and navigate to the following URL:
  1. Click on “Account Maintenance” on the top right hand of the web page
  1. You will be redirected to the FDU Single-Sign-On login page. Enter your FDU NetID email and password in the corresponding text boxes and click “Sign In.” Complete the FDU 2fa Duo push notification to proceed
  1. Under Sign-In and Security, select “Change My Password
    • Enter your current password
    • Enter a new password
    • Retype your new password to confirm
    • When finished, select “Change My Password

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Password successfully changed.” will be displayed if your FDU NetID password was successfully changed

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Sophos SafeGuard Prompts for Old Password

If you changed your FDU NetID password on an FDU owned machine with Sophos Encryption, you may receive a prompt requiring you to enter your “Old Windows Password.” Enter your old NetID password so that Sophos can be updated with your new NetID password. If you do not know your old NetID password or if the system does not accept your old NetID password, please call UTAC at (973)-443-8822 and open a service request.

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macOS:

Changing a NetID Password while ON CAMPUS (Preferred Method)

Note

You must already be logged into the machine when performing the password change process.

  1. Locate and then select the SSO extension “key” icon on the macOS menu bar
  1. Select Change Password…
  1. Enter your current FDU NetID password into the Old Password field
  1. Choose and then enter a new FDU NetID password into the New Password field

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Enter your new FDU NetID password again into the Verify Password field
  1. Select Change Password
  1. When your password change is successful, you will be prompted, “Password change successful.” Click OK to confirm

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Changing a NetID Password while OFF-CAMPUS

Note

You must already be logged into the machine when performing the password change process.

  1. Launch the Cisco AnyConnect Secure Mobility Client VPN or “FDU VPN” software and connect to FDU’s VPN Service. If you need to install the “FDU VPN” or need instructions on how to launch the VPN Client, please follow the link below before proceeding:
Cisco AnyConnect Secure Mobility Client

Note

You will not be disconnected from FDU VPN after performing the NetID password change.

  1. Locate and then select the SSO extension “key” icon on the macOS menu bar
  1. Select Change Password…
  1. Enter your current FDU NetID password into the Old Password field
  1. Choose and then enter a new FDU NetID password into the New Password field

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Enter your new FDU NetID password again into the Verify Password field
  1. Select Change Password
  1. When your password change is successful, you will be prompted, “Password change successful.” Click OK to confirm

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Using “identity.fdu.edu” Web Portal to Change your FDU NetID Password

Adjunct professors, students, and anyone with a personal laptop/desktop/tablet device will use the FDU Identity Web Portal to change their NetID password.

If the user has an FDU issued or owned Apple macOS-based machine, they should always follow the procedures described in “Changing a NetID Password while ON CAMPUS” or “Changing a NetID Password while OFF-CAMPUS” under the designated macOS section.

Warning Warning

If you do not remember your old/previous FDU NetID password you will need to contact UTAC at 973-443-8822 to open a service request. A machine local password reset will need be performed with the user in person, before being able to access the macOS desktop again.

  1. Open a web browser (e.g., Google Chrome, Mozilla Firefox, Internet Explorer, Safari) and navigate to the following URL:
  1. Click on “Account Maintenance” on the top right hand of the web page
  1. You will be redirected to the FDU Single-Sign-On login page. Enter your FDU NetID email and password in the corresponding text boxes and click “Sign In.” Complete the FDU 2fa Duo push notification to proceed
  1. Under Sign-In and Security, select “Change My Password
    • Enter your current password
    • Enter a new password
    • Retype your new password to confirm
    • When finished, select “Change My Password

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Password successfully changed.” will be displayed if your NetID was successfully changed
  1. When the NetID password is changed through the FDU NetID Identity Web Portal, the user will first need to log in to the Apple device using their old/previous NetID password to reach their macOS desktop
  1. Click on the SSO extension “key” in the menu bar or respond to the SSO extension notification prompt. Enter your FDU NetID username and your new NetID password into the text fields and click Sign In
  1. Enter the new/current NetID password in the top field
  1. Enter the old NetID/Mac login password in the bottom field
  1. Click Sync Password to synchronize the passwords
  1. When your password change is successful, you will be prompted, “Password change successful.” Click OK

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Purchasing Lenovo PC and Apple MacBook Pro Laptop Accessories

Resources for: Faculty Staff
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The following PC laptop accessories for university-owned Apple MacBook Pro and Lenovo laptops may be purchased from our approved vendors. Please use the following PC laptop accessories list and vendor contact information below to help guide you when obtaining optional laptop accessories.

Lenovo PC Laptop Accessories

A/C Adapter for T14 or T14s Laptop

Only one A/C adapter will be provided with the new Lenovo laptops. If a user needs a second A/C adaptor they will need to order the part below. The A/C adapters for the current Lenovo laptops will not be compatible with the new models.

AccessoryDescriptionPart NumberCost
A/C Power AdapterLenovo AC power adapter (USB Type-C)4X20M26252 $54.99 from Lenovo
A/C Power AdapterLenovo AC power adapter (USB Type-C)4X20M26252$52.59 from CDW-G
A/C Power AdapterLenovo AC power adapter (USB Type-C)4X20M26252$54.99 from GovConnection.com
Prices are noted as of July 2022
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Docking Stations
AccessoryDescriptionPart NumberCost
Multi-Monitor Docking StationThinkPad Universal USB-C Dock – This model is essential for connecting more than one external monitor, to up to three external monitors.
Video Ports: 1 HDMI and 2 DisplayPort
40AY0090US$227.99 from Lenovo
$239.99 from B&H
Multi-Monitor Docking StationThinkPad Universal Thunderbolt 4 Dock – This model can support connecting one 8K display at 30Hz external monitor, and up to four 4K displays at 60HZ external monitors.
Video Ports: 1 HDMI and 2 DisplayPort
40B00135US$321.99 from Lenovo
$339.99 from B&H
$308.22 from CDW-G
$328.26 from GovConnection.com
Single and Dual-Monitor Docking StationThinkPad Hybrid USB-C Dock – This model supports a single external monitor setup or dual external monitor setups, up to two UHD 4K resolution monitors.
Video Ports: 2 HDMI and 2 DisplayPort
40AF0135US$271.25 from B&H

Single Monitor Travel Hub or Docking StationLenovo Powered USB-C Travel Hub This model supports a single external monitor setup. Features one ethernet port, one USB Type-A port, one USB 3.1 Gen 1 Type-A port, and one USB-C power port.
Video Ports: 1 HDMI and 1 VGA port
4X90S92381$104.99 from Lenovo
$112.71 from CDW-G
$101.16 from GovConnection.com
Prices are noted as of July 2022
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Keyboards

Keyboards will not need to be replaced for users that already have them. Users that are new to the PC laptop docking station setup may want to buy a wired USB keyboard. There are no IT requirements for purchasing keyboards; however, if users want to go with a basic model, they can order the below part number.

AccessoryDescriptionPart NumberCost
Wired USB KeyboardLenovo Preferred Pro II USB Keyboard – US English4X30M86879$26.17 from CDW-G
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Mice

There are no IT requirements for purchasing external wired USB mice; however, if a user wants to go with a basic model, they can order the below part number.

AccessoryDescriptionPart NumberCost
USB MouseLenovo Essential USB Mouse4Y50R20863$18.80 from CDW-G
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Wireless Keyboard and Mouse Combo

There are no IT requirements for purchasing an external wireless keyboard and mouse combo set; however, if a user would like to go with a basic model, they can order the below part number.

AccessoryDescriptionPart NumberCost
Wireless KeyboardLogitech MK850 Performance Keyboard and Mouse (wireless)920-008219$67.07 from CDW-G
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Monitors

Users ordering the ThinkPad USB-C Dock Gen 2 Multi-Monitor Docking Station will need an accompanying monitor with at least an HDMI connection.

For users who already have a monitor and wish to use it with one of the new docking stations, your existing monitor will need to have either HDMI or Display Port (DP) connection. If your monitor only has Display Port (DP), you will need an HDMI to Display Port (DP) adapter. Users should check their current monitor connections for compatibility; if new monitors are required or desired, please choose from the list below.

AccessoryDescriptionPart NumberCost
24″ External MonitorLenovo ThinkVision P24h-2L 23.8″ 16:9 QHD IPS Monitor
Inputs: HDMI, DisplayPort, USB-C
62B2GAR1US$424.00 from B&H. This monitor includes a built-in USB Hub. This monitor is the preferred 24″ model to purchase
24″ External MonitorLG 24BK750Y-B – LED monitor – Full HD (1080p) – 24″
Inputs: HDMI, DVI-D, DisplayPort
24BK750Y-B$264.00 from CDW-G. This monitor includes a built-in USB Hub. This monitor is the preferred 24″ model to purchase if the Lenovo ThinkVision P24h-2L, listed above, is unavailable
24″ External MonitorSamsung 24″ 1920×1080 FHD IPS Panel Monitor
Inputs: HDMI, DisplayPort
F24T374FWN$234.99 from CDW-G. This monitor does not include a built-in USB Hub
24″ External MonitorSamsung 24″ 16:9 IPS Panel Display.
Inputs: HDMI, DisplayPort
F24T452FQN$249.99 from CDW-G. This monitor does include a built-in USB Hub
24″ External MonitorViewSonic VG2440 – LED monitor – Full HD (1080p) – 24″
Inputs: HDMI, DisplayPort
VG2440$219.99 from CDW-G. This monitor includes a built-in USB Hub
27″ External MonitorThinkVision P27h-20 27-inch 16:9 QHD Monitor with USB Type-C.
Inputs: HDMI, DisplayPort, USB-C
61E9GAR6US$330 from Lenovo. This monitor is on 5-6 months backorder, it is recommended to cancel your order with Lenovo if you have not already done so. You may purchase any of the alternative 27″ monitors listed below.
27″ External MonitorLG 27BK750Y-B – LED monitor – Full HD (1080p) – 27″
Inputs: HDMI, DVI-D, DisplayPort
27BK750Y-B$309 from CDW-G. This monitor includes a built-in USB Hub
27″ External MonitorLG 27BK400H-B – LED monitor – Full HD (1080p) – 27″
Inputs: HDMI
27BK400H-B$210 from CDW-G. This Monitor does not include a built-in USB Hub
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Apple MacBook Pro Laptop Accessories

A/C Power Adapters for 14-inch & 16-inch MacBook Pro

To obtain a price quote for any power adapters and or charge cables for a university-owned Apple MacBook laptop please contact Lisa Stadler-Kay at lstadler@fdu.edu.

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Docking Stations
AccessoryDescriptionPart NumberCost
Single Monitor Docking Station or HubHYPER HyperDrive Power 9-in-1 USB Type-C Hub (Silver) – This model supports a single external monitor setup. One HDMI port supports video resolutions up to 4K at 30 Hz. Featuring three USB 3.1 Gen 1 Type-A ports, 1 USB Type-C Power Delivery port, one ethernet port, and one 3.5mm audio jack, plus SD and microSD card readers.
Video Ports: 1 HDMI port with 4K video support
HD30F-SILVER$79.99 from B&H.com. This model is the preferred single monitor hub to purchase
Dual-Monitor Docking Station or HubHYPER HyperDrive Viper 10-in-2 USB Type-C Hub (Space Gray) – This model is essential for connecting up to two external monitors. Features three USB 3.1 Gen 1 Type-A ports, one ethernet port, one 3.5mm audio jack, SD and microSD card readers, and USB Type-C with 60W of power delivery.
Video Ports: 2 HDMI
HD392-GRAY$109.99 from B&H.com. This model is the preferred dual-monitor hub to purchase
Single Monitor Docking Station or HubHYPER Hyperdrive 4-In-1 USB Type-C HubThis model supports a single external monitor setup. Supports a single 4K display at 60 Hz via the one HDMI port. Featuring two USB 3.2 Gen 1 Type-A ports and one USB Type-C port to deliver up to 100W of pass-through power to your laptop or tablet.
Video Ports: 1 HDMI port with 4K video support
HD41$59.99 from B&H.com. This model does not contain an ethernet port
Single Monitor Docking Station or HubHYPER HyperDrive 5-Port USB Type-C Hub This model supports a single external monitor setup. Supports a single 3840 x 2160 resolution, 4K monitor at 60 Hz connection via the one HDMI port. Features two USB 3.1 Gen 1 Type-A ports, one ethernet port, and one USB Type-C port to deliver up to 86W of power to your laptop or tablet.
Video Ports: 1 HDMI port with 4K video support
HDMB2$69.99 from B&H.com
Single Monitor Travel Hub or Docking StationLenovo Powered USB-C Travel Hub This model supports a single external monitor setup. Features one ethernet port, one USB Type-A port, one USB 3.1 Gen 1 Type-A port, and one USB-C power port.
Video Ports: 1 HDMI and 1 VGA port
4X90S92381$112.71 from CDW-G. Please contact CDW-G for availability
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Monitors
AccessoryDescriptionPart NumberCost
24″ External MonitorASUS ProArt PA247CV – LED monitor – Full HD (1080p) – 23.8″
Inputs: HDMI, DisplayPort, USB-C
PA247CV$277.30 from CDW-G. This monitor includes a built-in USB Hub

You may also refer to the Lenovo PC Laptop Accessories – Monitors section above to make an external monitor choice selection for the Apple MacBook Pro.

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Accessories

USB Flash Drives

There are no IT requirements for purchasing USB flash drives. USB 3.0 is recommended. Users are reminded about adhering to the Written Information Security Program (WISP). No WISP-protected data may be placed on external devices without specific authorization as indicated in the policy.

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External Hard Drives

There are no IT requirements for purchasing external hard drives. USB 3.0 is recommended. Users are reminded about the Written Information Security Program (WISP). No WISP-protected data may be placed on external devices without specific authorization as indicated in the policy.

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Printers / Scanners

For a current list of approved printers and scanners, please reach out to the Purchasing Department. Please remember that most printers don’t have USB printer cables included upon purchase.

Note

While most modern printers support wireless connectivity, wireless printing capabilities may not be enabled on any printer without the explicit authorization of the Director of Networking.

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Purchasing

FDU Purchasing

To purchase any of the laptop accessories listed above, please submit a PO to the Purchasing Department. Users need to get a quote from either vendor through the contact information below. Please reference the item numbers from the attached quotes. Unless stated otherwise, the products listed are currently available. Prices may vary. Other University approved vendor reseller information and common products that departments may be interested in purchasing can be found by visiting:

Departments should consolidate orders as much as possible. There is no additional discount for quantity. Departments should designate the ‘ship to’ to their respective department. Vendors’ contact information is listed below.

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Sample Purchase Order (PO) Quotes

Tip

View the Sample PO quotes to help guide you when obtaining your own quote prior to submitting to the Purchasing Department.

Lenovo:

Attn: Jeremiah Pope
Email: jpope@lenovo.com

SAMPLE Lenovo PO Quote

CDW-G:

Vinny Nariyani
Email: vinnnar@cdwg.com

and

Joe Masulli
Email: joemasu@cdwg.com

SAMPLE CDW-G PO Quote

GovConnection, Inc.

Eric Hadler
Email: eric.hadler@connection.com

SAMPLE GovConnection, Inc. PO Quote

B&H Photo:

1-800-947-8003
newjersey@bandh.com

SAMPLE B&H PO Quote
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If you would like assistance in determining what monitor connection you are using, please contact the University Technical Assistance Center at (973)-443-8822 or by clicking the “Support” button at the top of this page.

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Technology Refresh Scheduling

Resources for: Faculty Staff
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Computing Services welcomes you to schedule your technology refresh appointment. The refresh will be performed on-site at both the Florham and Metropolitan Campuses from Monday, February 14, 2022, through Friday, March 4, 2022. All faculty and staff with Apple MacBook laptops are required to schedule a refresh appointment.

Refresh appointments can be booked for and will occur at the following locations:

Florham Campus:

Metropolitan Campus:

While Computing Services is checking all scheduled appointments to ensure Code42 backup is installed and properly working, it is a great extra step for each individual to do the same, especially if requesting an appointment within a few days.

At the request of the Data Security Incident Response Team (DSIRT), Computing Services will be checking for WISP compliance. If an individual schedules an appointment and is not in compliance with our WISP policy, their appointment will be rejected and they will be notified to re-schedule their appointment once they have successfully completed the WISP course. Employees are required to take a short self-directed training course once every two years to ensure WISP information remains top of mind.

The WISP training, entitled Understanding the Written Information Security Program, can be found at:

To ensure a smooth appointment, Computing Services recommends the following:

  • Check and verify Code42 is installed and backing up your system (see the link below for: Review Code42 – Tutorial: Section 2 Part 4 Verifying a backup Progress .)
  • Back up all personal documents to an external drive.
  • Bring your mobile device with DUO Security application for DUO authentication processes.
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