Eligible FDU employees may receive reimbursement for business related expenses incurred on personally owned mobile communications devices, or, be issued a FDU owned and managed mobile communications device for business and reasonable personal use.

To view the policy in full, please visit:

Mobile Communications Device Policy Download

Fairleigh Dickinson University’s Acceptable Use Policy for Computer Usage states, “All computers and mobile devices accessing any FDU resource must run an operating system and configuration that is supported by its vendor with regard to security patches and updates.”

Why Duo Mobile Requires Updates

Cisco Duo regularly updates the Duo Mobile app and its mobile platform requirements to maintain secure, reliable authentication and align with modern mobile security standards.

These updates focus on two key areas:

1. Trusted certificates and secure connections
2. Mobile operating system compatibility

Certificate Security Updates: Keeping Authentication Trusted

Duo Mobile relies on digital certificates to establish secure communication with Duo’s authentication servers. These certificates are issued by trusted certificate authorities (CAs). Periodically, Duo updates its certificate trust bundle to ensure encrypted connections remain valid and protected.

Older versions of Duo Mobile rely on certificate trust methods that are being retired across the industry. If the app is not updated, this can result in Duo Push failures.

Cisco Duo Field Notice – Certificate Trust Store Changes

Mobile Operating System Compatibility

Mobile operating systems evolve to address security vulnerabilities and update encryption standards. Duo aligns its supported operating system versions with Apple and Google security baselines to ensure authentication remains secure and reliable.

Duo Mobile iOS Requirements

Duo Mobile Android Requirements

Planned Duo Mobile OS Changes

What This Means for FDU Users

To continue using Duo Push authentication without interruption:

• Keep Duo Mobile updated
• Ensure your device meets Duo’s minimum operating system requirements

FDU Network Share Mounter lets faculty and staff quickly connect to their FDU DFS network shares from the macOS menu bar. Once the shares are mounted, you can access them in Finder. Use the steps below to mount, unmount, or view your network shares.

1. Locate the Network Share Mounter icon in the macOS menu bar

2. Click the Network Share Mounter icon and select Mount Shares

3. Click the Network Share Mounter icon and select Unmount Shares when you no longer need access

4. Click the Network Share Mounter icon and select Show Mounted Shares to open a Finder window displaying your network shares

Get Help

If you need help connecting to the FDU VPN or accessing your network shares, submit a request through SAMI Support.

myFDU Connect is a place where Students, Faculty, and Staff can go as their single point of entry for everything FDU. The homepage consists of a dashboard full of “cards” that represent different aspects of FDU. Users can personalize their dashboard to display cards relevant to their life on campus..

How to Navigate myFDU Connect

1. To log into myFDU Connect, you will need to visit myfduconnect.fdu.edu and login with your FDU NetID. Once logged in, you will land on your customizable homepage

2. The cards you see can be added to, removed, and rearranged to your liking. To add a new card, click on the “+ Discover More” button

3. In the top left of the page, you can use the search field to find specific cards. You can also scroll through the page to see everything that is available. When you have found a card you would like to add to your homepage, click on the “save card” ribbon on the top right of the card

4. Click on “myFDU Connect” in the top left of the page to return to your homepage. You should see your new card in the first slot

5. If you would like to change the order of your cards, click and hold on the top of the card and move the card to a new position

6. If you wish to remove a card from your homepage, click on the “remove card” ribbon on the top right

7. When new cards are available, you will be notified on the alarm button on the top right of the page

8. To access FDU’s social media pages, click on the hamburger menu in the top left of the page

The following tutorial will guide you through the process of connecting a printer while on-campus. Faculty and Staff members should review the purchasing process before engaging with the process for connecting a printer.

Most new printers are plug and play compatible with Windows 10. When you receive your new printer, you can unbox it and remove any orange tape you see. After plugging in the power and turning the printer on, allow the printer to initialize (most new printers will have a display to show you it’s progress). When the printer finishes initializing, just connect the usb printer cable from the printer to your computer. Windows 10 should automatically install the printer for you.

All printer purchases for faculty and staff on-campus use must appear on OIRT’s list of approved printer models. For the most up to date list of approved printer models, please contact the Purchasing Department. The purchase of any printer not on the list must be pre-approved by the CIO.

Determining if a Printer will be Directly Connected or On-Network

Faculty and Staff Members have the option of either making a direct or network connection to the printer. A direct connection is when a printer is connected to a single computer and an on-network printer means that multiple parties can print to it. Generally speaking, unless a printer is shared by three or more employees, users should request a direct connect printer.

If you are planning to use a direct connection, simply purchase any printer contained on the Purchasing Department’s list of approved models and follow the instructions for “Installing a Local Printer” in the “Connecting a Printer for Faculty and Staff Members” section below.

If your new printer will be on-network, please ask your department to contact the SAMI Service Desk for USAN to investigate the viability of any data jacks in the vicinity of where the printer will be located. The full workflow for this process is shown in the following diagram.

Printer Flow PDF Download

Installing a Local Printer

Most new printers are plug and play compatible with Windows 10. When you receive your new printer, you can Most new printers are plug and play compatible with Windows 10. When you receive your new printer, you can unbox it and remove any orange tape you see. After plugging in the power and turning the printer on, allow the printer to initialize (most new printers will have a display to show you it’s progress). When the printer finishes initializing, you can just connect the usb printer cable from the printer to your computer. Windows 10 should automatically install the printer for you.

Connecting to a Network Printer

Employees are able to add network printers to their own machines.

1. Do a search for printers, and click on “Printers & Scanners”
   

   

2. Click on “Add a printer or scanner”
   

   

3. The list will start to populate and if you find your printer you can click on it and then click on “Add device”, otherwise scroll down to the bottom of the list and select “The printer I wanted wasn’t listed”
   

   

4. In the new dialog box, select “Find a printer in the directory” and click “Next”
   

   

5. Search for your printer and double click on it when you find it
   

   

6. A box will let you know that the printer was successfully installed. Click “Next”
   

   

7. You can click on “Print a Test Page” to verify you are connected to the right printer otherwise click on “Finish”
   

   

Fairleigh Dickinson University’s Acceptable Use Policy for Computer Usage states, “All computers and mobile devices accessing any FDU resource must run an operating system and configuration that is supported by its vendor with regard to security patches and updates.”

This guide defines the lifecycle of our support for different operating systems.

Support Status Descriptions

Supported Operating Systems

Desktop

Mobile