computer

Computer Lab Reservation Policy

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Due to the increasing demand of the academic computer facilities, a general document detailing the policies for computer lab reservations has been outlined. The purpose of the computer lab reservation policy is to provide faculty, staff and students with equitable access to campus computing lab resources. Most computer labs are used as classrooms and they are available for open-access use when there are no classes in session.

There are currently four Computing Services computer labs which can be used for classroom instruction on each campus. They are: D206, D207, D208, and D209 located in the Dreyfuss Building on the Florham Campus. The computer labs located on the Metropolitan Campus are: DH2163 and DH2164 in Dickinson Hall and UH Front Lab (UH22) and UH Back Lab (UH28) in University Hall. Also, there are three multimedia labs; two on the Florham campus and one on the Metropolitan campus. The multimedia labs for the Florham Campus are: D211-Animation Lab and ZEN110 – Graphic Design Lab) located in the Dreyfuss and ZEN Buildings. On the Metropolitan campus, the multimedia lab (MML) is located in Becton Hall Room 403. The multimedia labs are primarily used for courses offered by the FDU School of Arts. All labs used for classroom instruction and general use are equipped with a LaserJet printer and data projector. The Animation Lab is equipped with 3-D printers. All multimedia labs are equipped with ZOOM capability to support hybrid instruction.

If you have any questions regarding the lab reservation policy, please contact Denzel James via email at: d.james@fdu.edu

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Computing Services Computer Labs

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Fall Semester 2024 Computer Labs Hours

August 26th, 2024 to December 18th, 2024

Computing Services has multiple computer labs in our
New Jersey Campuses for classroom instruction and student use.

Florham Campus

Dreyfuss Building
BuildingMonTueWedThurFriSatSun
Dreyfuss
Building
8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
5PM
10AM-
5PM
12PM-
9PM
Dreyfuss
211, 212, 213
8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
5PM
10AM-
5PM
12PM-
9PM

Rooms:

  • D206
  • D207
  • D208

  • D209
  • D211
  • D212
  • D213

Phone:

(973)-443-8689

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Metropolitan Campus

Dickinson Hall – Hackensack
BuildingMonTueWedThurFriSatSun
Dickinson
Hall
8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
5PM
CLOSEDCLOSED

Rooms:

  • Lab A (DH2163)
  • Lab B (DH2164)
  • Lab C (DH2165)

Phone:

(201)-692-7111

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University Hall – Teaneck
BuildingMonTueWedThurFriSatSun
University Hall8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
11PM
8AM-
5PM
10AM-
6PM
2PM-
10PM

Rooms:

  • Front Lab (UH 22)
  • Back Lab (UH 28)
  • UH Side Lab

Phone:

(201)-692-7112

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Student Union Building – Teaneck

Rooms:

  • Multipurpose Room 135

Phone:

(201)-692-2222

Tip

The Student Union Building Multipurpose Room will be locked at all times. To gain access to the Student Union Building computer lab, you will need to contact Public Safety at (201)-692-2222.

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Note

Computer Lab hours of operation are subject to change based on utilization throughout the semester. Lab computers are available on a first-come-first-serve basis unless reserved for classes. Class reservations are posted at the lab entrances.

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Connecting and Using an All-in-One at Home

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How to Connect an All-in-One for Work-at-Home

Making the Physical Connections

  1. Make the appropriate connections to the back of the all-in-one.
    • Plug in the power cable to the power port on the back of the all-in-one.
    • A physical network connection is only required if you do not want to or can not use wireless.
    • Both the keyboard and mouse can be plugged into any USB port.
  1. Turn the PC on and sign in as normal.

Connecting to Wi-fi (Skip if Using a Physical Network Cable)

  1. Click on the network icon on the bottom-right hand of the Start bar near the system clock.
  1. A list of available networks will populate. Select your home wireless network.
  1. Select your network and click “Connect“.
  1. Enter the network key for your wireless router. This can sometimes be located on the side or bottom of your router and/or modem. Click “Next“.

Connecting to VPN from Home

  1. Click on the arrow on the bottom right hand of the Start bar near the system clock and right-click on the “Cisco VPN Access” icon. On the pop-up menu, click “Connect“.
  1. If this is the first time connecting to VPN service please enter the text below as shown into the VPN field and click “Connect“.
  1. Enter your full NetID information and click “Ok“.
  1. Once a successful connection is made a prompt will appear and the icon for the Cisco VPN Access in the system try will appear with a lock.
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How to Reserve a Computer Lab

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Reserving a Computer Lab for an Entire Semester

Before reserving a Computing Services lab please contact Enrollment Services by emailing:

Florham – esmadfdu@fdu.edu

Metropolitan – esfdu@fdu.edu

Lab reservation requests for the entire semester, (i.e. January through May or September through December are processed by the Office of Enrollment Services. To make a lab reservation request for the Summer, Winter, Fall, or Spring semesters, please contact the Scheduling Officers in Enrollment Services for the Florham and Metropolitan campuses. The phone and fax numbers are listed below:

Metropolitan Campus
Ph. (201)-692-2217 / 2517

Florham Campus
Ph. (973)-443-8600

Reserving a Computer Lab for Specific Dates within a Semester

  1. Access the reservation system by visiting
  1. Once logged into the support website, locate ‘Forms for Faculty & Staff’ and click on the “Computing Services – Lab Reservation & Lab Software Request (Faculty & Staff NJ Only)” option.
  2. You will be directed to a reservation request form. Please provide the necessary details, such as the desired date, time, and location of the lab reservation. Additionally, please include any specific requirements or equipment you may need for your session.
  3. After completing the form, you can submit your request by locating and clicking the submit button.
  4. Once your request has been submitted, the Lab & Operations Manager will review and confirm the details of your request. You will receive written confirmation of your request.

Should you require any further assistance, please feel free to reach out to the Lab & Operations Manager, Denzel W. James (d.james@fdu.edu).

Any changes including cancellations to your request should be submitted by using the SAMI support link to locate the ‘My SAMI Support Request’ tile and browse for your lab related request ticket. All updates can be entered directly into the ticket.

Thank you for choosing Computing Services for your lab reservation needs. We look forward to providing you with a seamless and efficient experience.

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Operating System Support Lifecycle

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Fairleigh Dickinson University’s Acceptable Use Policy for Computer Usage states, “All computers and mobile devices accessing any FDU resource must run an operating system and configuration that is supported by its vendor with regard to security patches and updates.”

This guide defines the lifecycle of our support for different operating systems.

Note

Apple does not publish official End of Life dates, but typically provides security updates for the current release of macOS, as well as the previous two releases.

Support Status Descriptions

Active (Default) This platform is supported by FDU Computer Services & University Systems and Networking and new machines will be built with this platform unless otherwise requested.
Active This platform is supported by FDU Computer Services & University Systems and Networking and will be installed on request.
Containment This platform is currently supported by FDU Computer Services & University Systems and Networking but no new machines will be built with this platform. Platforms in containment will receive security updates and patches for the FDU supported software components. FDU Computer Services & University Systems and Networking Facilities will not provide new software or major revisions to existing software for these platforms.
Phasing Out FDU Computer Services & University Systems and Networking is actively working to migrate assets away from this platform. Platforms go in to this status automatically 6 months before the FDU End of Support Date. Platforms may be placed in this status before that time.
EOL This platform is no longer supported by FDU Computer Services & University Systems and Networking. Software support will be dropped from any asset running this platform. Other levels of support may be dropped as circumstances warrant. A valid reason is required to maintain an asset running this platform past the End of FDU Support date. All exceptions must be logged and periodically reviewed.

Supported Operating Systems

OS Family Operating System Latest Release FDU Support Status Vendor Release Date Start of FDU Support End of FDU Support Latest Vendor EOL Date
Windows Desktop Windows 11 23H2 Active (Default) Oct-2023 Jul-2024 Oct-2026 Nov-2026
22H2 Phasing Out Sep-2022 Jul-2023 Jul-2024 Oct-2025
Windows 10 22H2 Containment Oct-2022 Dec-2022 May-2025 Oct-2025
21H2 Phasing Out Nov-2021 Jan-2022 May-2024 Jun-2024
Apple
Devices
macOS Sonoma 14 Active (Default) Sep-2023 Nov-2023 Jun-2026 ~2026
macOS Ventura 13 Containment Oct-2022 Dec-2022 Jun-2025 ~2025
macOS Monterey 12 Phasing Out Oct-2021 Dec-2021 Jun-2024 ~2024

Latest Release

The latest release for desktop operating systems includes all minor and incremental updates.

End of Life

Any operating system not listed above is considered EOL (End of Life) and will not be supported. Examples of EOL Operating Systems include:

Windows: 95,98, XP, ME, VISTA, 7 & 8
macOS: Yosemite, El Capitan, Sierra, High Sierra, Mojave, Catalina, & Big Sur

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