computer

Due to the increasing demand of the academic computer facilities, a general document detailing the policies for computer lab reservations has been outlined. The purpose of the computer lab reservation policy is to provide faculty, staff and students with equitable access to campus computing lab resources. Most computer labs are used as classrooms and they are available for open-access use when there are no classes in session.

  1. There are currently four Computing Services computer labs which can be used for classroom instruction on each campus. They are: D206, D207, D208, and D209 located in the Dreyfuss Building on the Florham Campus. The computer labs located on the Metropolitan Campus are: DH2163 and DH2164 in Dickinson Hall and UH Front Lab (UH22) and UH Back Lab (UH28) in University Hall. Also, there are three multimedia labs; two on the Florham campus and one on the Metropolitan campus. The multimedia labs for the Florham Campus are: D211-Animation Lab and ZEN110 – Graphic Design Lab) located in the Dreyfuss and ZEN Buildings. On the Metropolitan campus, the multimedia lab (MML) is located in Becton Hall Room 403. The multimedia labs are primarily used for courses offered by the FDU School of Arts. All labs used for classroom instruction and general use are equipped with a LaserJet printer and data projector. The Animation Lab is equipped with 3-D printers. All multimedia labs are equipped with ZOOM capability to support hybrid instruction.
  1. To reserve a computer lab, a faculty or staff member must submit a Lab Reservation Request, preferably prior to the start of a semester. This form must be submitted by the instructor who will be teaching the course or department personnel. For the duration of the course or event, a faculty or department personnel member must be physically present in the computer lab with the students or participants. The Computer Lab Reservation Request form is available online at:

forms.fdu.edu

This form must be filled out completely and accurately to prevent processing delays.

  1. Requests for the entire semester are processed on a first come first serve basis. These requests are processed by the Scheduling Officers in the Enrollment Services department.
  1. Requests for specific dates during the semester are processed on a first come first serve basis. These requests are processed by the Lab & Operations Manager in the Computing Services department. If all labs are occupied during the requested time, instructors will be asked to either choose a different date or time or plan to make arrangements with other instructors who have the lab reserved during that time. If an agreement cannot be reached between the instructors, the instructor requesting to use the lab should then approach the Dean of their department with the request.
  1. Confirmations will be emailed to the departments or individual instructors making the request. Requests made during the semester will be confirmed based on the preference selected by the requestor on the Lab Reservation Request Form. The processing time for all lab requests made during a semester is one week. Please keep this in mind when submitting your lab reservation requests. To ensure you receive your confirmation in time, submit your reservation one week or more prior to the day the lab is needed. For instructions on How to Reserve a Computer Lab, please see the article listed below.
  1. Any changes made to the original request in day, time, or location will be treated as a new request.
  1. The requestor is responsible for enforcing all lab rules during the time the lab is scheduled. If a student or faculty member is violating lab rules, the lab assistants have the right to approach the individual at that time. To prevent interruption during class time, we stress that the lab rules be adhered to by all occupants including faculty and staff.
  1. Faculty and staff who reserve the computer lab are responsible for notifying the Lab & Operations Manager if the course or the request has been cancelled. This will allow the Computing Services department to keep an updated and accurate schedule.
  1. If a scheduled class is absent for three consecutive weeks without prior notification, the lab reservation will be cancelled, and future reservations will be subject to further questioning before a confirmation is received.

If you have any questions regarding the lab reservation policy, please contact Lauren Elgin via email at: lauren@fdu.edu.

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Computing Services has multiple computer labs available on both New Jersey Campuses for classroom instruction and student use. Computer Lab hours of operation are subject to change based upon utilization throughout the semester.

All Computing Services Lab hours of operation are:

Metropolitan CampusFlorham Campus
Dickinson Hall – Hackensack
Phone: (201)-692-7111
Fax: (201)-692-7158

Rooms:
Lab A (DH2163),
Lab B (DH2164), Lab C (DH2165)
Dreyfuss Building
Phone: (973)-443-8689
Fax: (973)-443-8886

Rooms:
D206, D207, D208,
D209, D211,212,213
University Hall – Teaneck
Phone: (201)-692-7112

Rooms:
Front Lab (UH 22),
Back Lab (UH 28), UH Side Lab
Student Union Building
Phone: (201)-692-2222

Room:
Multipurpose Room 135

Note

The Student Union Building Multipurpose Room will be locked at all times. To gain access to the Student Union Building computer lab, you must contact Public Safety at (201)-692-2222.

Lab Hours of Operation

Summer Session 2022 Lab Hours

Please find the Computing Services lab hours of operations for both NJ campuses listed below for Summer Session 2022. All Computing Services computer labs will be closed Monday, 5/30 and Monday, July 4th in observance of Memorial Day and Independence Day.

BuildingMonday Tuesday WednesdayThursday Friday Saturday Sunday
Dreyfuss Building9AM-5PM9AM-5PM 9AM-5PM 9AM-5PM CLOSEDCLOSEDCLOSED
Dreyfuss
211, 212, 213
9AM-5PM9AM-5PM9AM-5PM 9AM-5PM CLOSEDCLOSEDCLOSED
Dickinson Hall9AM-5PM9AM-5PM 9AM-5PM 9AM-5PMCLOSEDCLOSED CLOSED
University HallCLOSEDCLOSED CLOSED CLOSEDCLOSEDCLOSEDCLOSED

Lab computers are available on a first-come-first-serve basis unless reserved for classes.

Class reservations are posted at the lab entrances.

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Connecting and Using an All-in-One at Home

Resources for: Staff
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How to Connect an All-in-One for Work-at-Home

Making the Physical Connections

  1. Make the appropriate connections to the back of the all-in-one.
    • Plug in the power cable to the power port on the back of the all-in-one.
    • A physical network connection is only required if you do not want to or can not use wireless.
    • Both the keyboard and mouse can be plugged into any USB port.
  1. Turn the PC on and sign in as normal.

Connecting to Wi-fi (Skip if Using a Physical Network Cable)

  1. Click on the network icon on the bottom-right hand of the Start bar near the system clock.
  1. A list of available networks will populate. Select your home wireless network.
  1. Select your network and click “Connect“.
  1. Enter the network key for your wireless router. This can sometimes be located on the side or bottom of your router and/or modem. Click “Next“.

Connecting to VPN from Home

  1. Click on the arrow on the bottom right hand of the Start bar near the system clock and right-click on the “Cisco VPN Access” icon. On the pop-up menu, click “Connect“.
  1. If this is the first time connecting to VPN service please enter the text below as shown into the VPN field and click “Connect“.
  1. Enter your full NetID information and click “Ok“.
  1. Once a successful connection is made a prompt will appear and the icon for the Cisco VPN Access in the system try will appear with a lock.

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How to Reserve a Computer Lab

Resources for: Faculty Staff
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Reserving a Computer Lab for an Entire Semester

Lab reservation requests for the entire semester, (i.e. January through May or September through December) are processed by the Office of Enrollment Services. To make a lab reservation request for the Summer, Winter, Fall, or Spring semesters, please contact the Scheduling Officers in Enrollment Services for the Florham and Metropolitan campuses. The phone and fax numbers are listed below:

Florham Campus
Ph. (973)-443-8600
Fx. (973)-443- 8604

Metropolitan Campus
Ph. (201)-692-2217 / 2517
Fx. (201)-692-2209

Reserving a Computer Lab for Specific Dates within a Semester

Lab reservation requests for specific dates within a semester, (i.e. 2/1/, 3/25, 4/21) are processed by the Computing Services department. To make a lab reservation request for dates within a semester for the Florham and Metropolitan campuses, go to: forms.fdu.edu. Scroll down and click “Computing Services Lab Reservation Request“. Fill in all of the fields below pertaining to the course or event you would like to schedule. If the event does not have a course number, simply type 0000 in the course number field. All fields must be filled in before submitting the request. If the request is made during the semester, you will receive a confirmation within 3-5 business days of your request via the method selected when making the request. If the request is made prior to a new semester, your request will be confirmed once all “Entire Semester” courses have been processed by Enrollment Services. Processing times for lab reservations should be taken into consideration when making requests. Please submit one request per course or event. If you have questions regarding the Computing Services computer labs, the Computer Lab Reservation policy, or the status of your lab reservation, the phone, fax number, and email address for inquiries are listed below:

Florham Campus
Ph. (973)-443-8689
Fx. (973)-443-8886

Metropolitan Campus
Ph. (201)-692-7111
Fx. (201)-692-7158

Email: lauren@fdu.edu

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Technology Refresh Scheduling

Resources for: Faculty Staff
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Computing Services welcomes you to schedule your technology refresh appointment. The refresh will be performed on-site at both the Florham and Metropolitan Campuses from Monday, February 14, 2022, through Friday, March 4, 2022. All faculty and staff with Apple MacBook laptops are required to schedule a refresh appointment.

Refresh appointments can be booked for and will occur at the following locations:

Florham Campus:

Metropolitan Campus:

While Computing Services is checking all scheduled appointments to ensure Code42 backup is installed and properly working, it is a great extra step for each individual to do the same, especially if requesting an appointment within a few days.

At the request of the Data Security Incident Response Team (DSIRT), Computing Services will be checking for WISP compliance. If an individual schedules an appointment and is not in compliance with our WISP policy, their appointment will be rejected and they will be notified to re-schedule their appointment once they have successfully completed the WISP course. Employees are required to take a short self-directed training course once every two years to ensure WISP information remains top of mind.

The WISP training, entitled Understanding the Written Information Security Program, can be found at:

To ensure a smooth appointment, Computing Services recommends the following:

  • Check and verify Code42 is installed and backing up your system (see the link below for: Review Code42 – Tutorial: Section 2 Part 4 Verifying a backup Progress .)
  • Back up all personal documents to an external drive.
  • Bring your mobile device with DUO Security application for DUO authentication processes.
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