printer

The following tutorial will guide you through the process of connecting a printer while on-campus. Faculty and Staff members should review the purchasing process before engaging with the process for connecting a printer.

Note

Wireless printing is not permitted on campus. The information below is for wired connections only.

Connecting a Printer for Students in the Residence Halls

Most new printers are plug and play compatible with Windows 10. When you receive your new printer, you can unbox it and remove any orange tape you see. After plugging in the power and turning the printer on, allow the printer to initialize (most new printers will have a display to show you it’s progress). When the printer finishes initializing, just connect the usb printer cable from the printer to your computer. Windows 10 should automatically install the printer for you.

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Printer Purchasing Process for Faculty and Staff

All printer purchases for faculty and staff on-campus use must appear on OIRT’s list of approved printer models. For the most up to date list of approved printer models, please contact the Purchasing Department. The purchase of any printer not on the list must be pre-approved by the CIO.

Determining if a Printer will be Directly Connected or On-Network

Faculty and Staff Members have the option of either making a direct or network connection to the printer. A direct connection is when a printer is connected to a single computer and an on-network printer means that multiple parties can print to it. Generally speaking, unless a printer is shared by three or more employees, users should request a direct connect printer.

If you are planning to use a direct connection, simply purchase any printer contained on the Purchasing Department’s list of approved models and follow the instructions for “Installing a Local Printer” in the “Connecting a Printer for Faculty and Staff Members” section below.

If your new printer will be on-network, please ask your department to open a UTAC ticket for USAN to investigate the viability of any data jacks in the vicinity of where the printer will be located. The full workflow for this process is shown in the following diagram.

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Connecting a Printer for Faculty and Staff

Installing a Local Printer

Most new printers are plug and play compatible with Windows 10. When you receive your new printer, you can Most new printers are plug and play compatible with Windows 10. When you receive your new printer, you can unbox it and remove any orange tape you see. After plugging in the power and turning the printer on, allow the printer to initialize (most new printers will have a display to show you it’s progress). When the printer finishes initializing, you can just connect the usb printer cable from the printer to your computer. Windows 10 should automatically install the printer for you.

Connecting to a Network Printer

Employees are able to add network printers to their own machines.

  1. Do a search for printers, and click on “Printers & Scanners

  2. Click on “Add a printer or scanner

  3. The list will start to populate and if you find your printer you can click on it and then click on “Add device”, otherwise scroll down to the bottom of the list and select “The printer I wanted wasn’t listed

  4. In the new dialog box, select “Find a printer in the directory” and click “Next

  5. Search for your printer and double click on it when you find it

  6. A box will let you know that the printer was successfully installed. Click “Next

  7. You can click on “Print a Test Page” to verify you are connected to the right printer otherwise click on “Finish

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Printing at Home while Connected to FDU VPN

Resources for: Faculty Staff
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Issue

When I am connected to the FDU VPN or Cisco AnyConnect Adapter, I am unable to print documents while working from home.

Cause

While connected to the FDU VPN network, you are unable to access any local printers or network devices / services to help protect your computer from various threats while working outside of the FDU Campus Network.

Resolution

In order to Print, please disconnect from the VPN client, and once your documents have printed, reconnect.

Tip

Print jobs will continue to queue while you’re connected to the FDU VPN and will print when you disconnect from the VPN.

You can also connect a USB cable from the printer, to your laptop, where available, and you can remain on the FDU VPN and print anything you need.

If you require additional support, please call the University Technical Assistance Center at (973)-443-8822 or email FDUTAC@fdu.edu.

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Cost and Billing

To prevent excessive printing, the Department of Computing Services charges students a small fee for printing in the FDU Computer Labs. Black and white printing costs $0.05 per page and color printing is $0.25 per page.

Each student pays a technology fee which includes $10.00 of lab printing for each of the fall, spring, and summer semesters. Printing charges above the $10.00 per semester will appear as a Printing Fee on the next tuition bill.  

The $10 per semester printing credit is a standard allotment that expires each semester and has no cash value. No refunds will be given for pages not printed and unused prints for each semester’s allotment do not carry forward.

FDU staff and faculty members can use lab printers on a limited basis without charge for the purpose on conducting FDU business. Please use your department’s printer(s) as your primary printing resource. Faculty and staff members are limited to 200 pages per semester. Any attempt to print past this quota will result in an error message stating that the account does not have enough credit.

Note: You are responsible for all activity on your account. If you share your password with others or forget to log out, you will be held responsible for any activity done via your account, including printing charges. Computing Services strongly recommends that you use non-trivial passwords and log out completely before leaving a workstation.

View and Manage your Lab Printing

PaperCut Icon
  1. Hovering your cursor on the Papercut tray icon shows the Balance
  1. When you click on the Papercut tray icon, it opens a new window as seen below:
  1. Clicking on the “Details…” button on the lower right of the Balance within the Papercut window opens a web browser that will let the user log in and see their job history

Receiving Credit for Printing Errors

Credit will be given for errors caused by the printer (paper jams, toner problems, etc.) In such situations, please take the bad printouts to a Lab Assistant in Dreyfuss, Dickinson Hall, or University Hall. Your information will be taken, and reimbursement will be made in the form of a credit applied to your total charge for the semester. Situations which could have been prevented before printing, such as extra blank pages at the end of a document, will not be reimbursed.

Can I Use My Own Paper in These Printers?

No. Jobs are printed as they are received. There is the possibility that after loading the printer with your paper someone will print a job that will then be printed out on your paper. Transparencies and mailing labels are not allowed in the lab printers due to the high heat that laser printers use and the potential for damage to the equipment.

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