schedule

Due to the increasing demand of the academic computer facilities, a general document detailing the policies for computer lab reservations has been outlined. The purpose of the computer lab reservation policy is to provide faculty, staff and students with equitable access to campus computing lab resources. Most computer labs are used as classrooms and they are available for open-access use when there are no classes in session.

  1. There are currently four Computing Services computer labs which can be used for classroom instruction on each campus. They are: D206, D207, D208, and D209 located in the Dreyfuss Building on the Florham Campus. The computer labs located on the Metropolitan Campus are: DH2163 and DH2164 in Dickinson Hall and UH Front Lab (UH22) and UH Back Lab (UH28) in University Hall. Also, there are three multimedia labs; two on the Florham campus and one on the Metropolitan campus. The multimedia labs for the Florham Campus are: D211-Animation Lab and ZEN110 – Graphic Design Lab) located in the Dreyfuss and ZEN Buildings. On the Metropolitan campus, the multimedia lab (MML) is located in Becton Hall Room 403. The multimedia labs are primarily used for courses offered by the FDU School of Arts. All labs used for classroom instruction and general use are equipped with a LaserJet printer and data projector. The Animation Lab is equipped with 3-D printers. All multimedia labs are equipped with ZOOM capability to support hybrid instruction.
  1. To reserve a computer lab, a faculty or staff member must submit a Lab Reservation Request, preferably prior to the start of a semester. This form must be submitted by the instructor who will be teaching the course or department personnel. For the duration of the course or event, a faculty or department personnel member must be physically present in the computer lab with the students or participants. The Computer Lab Reservation Request form is available online at:

forms.fdu.edu

This form must be filled out completely and accurately to prevent processing delays.

  1. Requests for the entire semester are processed on a first come first serve basis. These requests are processed by the Scheduling Officers in the Enrollment Services department.
  1. Requests for specific dates during the semester are processed on a first come first serve basis. These requests are processed by the Lab & Operations Manager in the Computing Services department. If all labs are occupied during the requested time, instructors will be asked to either choose a different date or time or plan to make arrangements with other instructors who have the lab reserved during that time. If an agreement cannot be reached between the instructors, the instructor requesting to use the lab should then approach the Dean of their department with the request.
  1. Confirmations will be emailed to the departments or individual instructors making the request. Requests made during the semester will be confirmed based on the preference selected by the requestor on the Lab Reservation Request Form. The processing time for all lab requests made during a semester is one week. Please keep this in mind when submitting your lab reservation requests. To ensure you receive your confirmation in time, submit your reservation one week or more prior to the day the lab is needed. For instructions on How to Reserve a Computer Lab, please see the article listed below.
  1. Any changes made to the original request in day, time, or location will be treated as a new request.
  1. The requestor is responsible for enforcing all lab rules during the time the lab is scheduled. If a student or faculty member is violating lab rules, the lab assistants have the right to approach the individual at that time. To prevent interruption during class time, we stress that the lab rules be adhered to by all occupants including faculty and staff.
  1. Faculty and staff who reserve the computer lab are responsible for notifying the Lab & Operations Manager if the course or the request has been cancelled. This will allow the Computing Services department to keep an updated and accurate schedule.
  1. If a scheduled class is absent for three consecutive weeks without prior notification, the lab reservation will be cancelled, and future reservations will be subject to further questioning before a confirmation is received.

If you have any questions regarding the lab reservation policy, please contact Lauren Elgin via email at: lauren@fdu.edu.

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Computing Services has multiple computer labs available on both New Jersey Campuses for classroom instruction and student use. Computer Lab hours of operation are subject to change based upon utilization throughout the semester.

All Computing Services Lab hours of operation are:

Metropolitan CampusFlorham Campus
Dickinson Hall – Hackensack
Phone: (201)-692-7111
Fax: (201)-692-7158

Rooms:
Lab A (DH2163),
Lab B (DH2164), Lab C (DH2165)
Dreyfuss Building
Phone: (973)-443-8689
Fax: (973)-443-8886

Rooms:
D206, D207, D208,
D209, D211,212,213
University Hall – Teaneck
Phone: (201)-692-7112

Rooms:
Front Lab (UH 22),
Back Lab (UH 28), UH Side Lab
Student Union Building
Phone: (201)-692-2222

Room:
Multipurpose Room 135

Note

The Student Union Building Multipurpose Room will be locked at all times. To gain access to the Student Union Building computer lab, you must contact Public Safety at (201)-692-2222.

Lab Hours of Operation

Summer Session 2022 Lab Hours

Please find the Computing Services lab hours of operations for both NJ campuses listed below for Summer Session 2022. All Computing Services computer labs will be closed Monday, 5/30 and Monday, July 4th in observance of Memorial Day and Independence Day.

BuildingMonday Tuesday WednesdayThursday Friday Saturday Sunday
Dreyfuss Building9AM-5PM9AM-5PM 9AM-5PM 9AM-5PM CLOSEDCLOSEDCLOSED
Dreyfuss
211, 212, 213
9AM-5PM9AM-5PM9AM-5PM 9AM-5PM CLOSEDCLOSEDCLOSED
Dickinson Hall9AM-5PM9AM-5PM 9AM-5PM 9AM-5PMCLOSEDCLOSED CLOSED
University HallCLOSEDCLOSED CLOSED CLOSEDCLOSEDCLOSEDCLOSED

Lab computers are available on a first-come-first-serve basis unless reserved for classes.

Class reservations are posted at the lab entrances.

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Self-Service is an interactive web application that enables students, faculty, and staff to view their individual information contained in FDU’s student information system. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes. Likewise, faculty will use Self-Service to verify enrollment and enter grades.

Self-Service for Faculty and Staff Training Video
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Self-Service for Students Training Video
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Student Planning Training for Advisors Video
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Student Planning Training for Students Video
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index

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What is Degree Audit? Degree Audit is an online version of your check sheet, which allows you to track your academic requirements. On Degree Audit you can see what degree requirements you’ve completed, which are in progress, and which courses you have left to complete your degree.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “Academics” and then click on “Student Planning.” Navigate to “My Progress/Degree Audit
  1. Click on “Expand All” to if you’d like to see all the requirements for your degree
  1. Any action you have taken towards completing each requirement will be noted in the “Status” column
  1. If you would like to see what it would look like if you switched to a different program, then click on “View a New Program” at the top of your Degree Audit
  1. Use the search bar to find the program you are interested in. Select the program and click “View Program
  1. If you no longer want to view this program, click the “X” to remove it

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “Academics” and navigate to the “Course Catalog
  1. Fill in as many fields as you’d like for your course search. It is suggested that you at least select a term and a subject. Click the blue “Search” button to get your results
  1. You can narrow down your results further using the filters on the left-hand side
    • Click on the “Hide” button to hide the filter menu and allow the results to fill your screen
  1. You can click on the arrows in the header row to change how the results are sorted

Note

Section notes and restrictions can be found in the “Section Information” column.

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. You can search for courses by using the Course Catalog or your Degree Audit page. In this article, we will use the Degree Audit page method
  1. Go to the menus on the left and choose the “Academics” menu and expand the “Student Planning” menu. Click on “My Progress/Degree Audit
  1. Find the requirement you are looking to fulfill. Click on the “Search” button to find sections for every course that will meet this degree requirement

Note

If you know exactly which course you are interested in, then you can click directly on that course code to view its sections.

  1. Narrow down your results using the filters on the left-hand side.

Tip

Make sure to choose the correct semester.

  1. Within the results, click on the grey bar that says “View Available Sections” for the course you’d like to add to your schedule. Find a section that fits on your schedule and click “Add Section to Schedule
  1. Review the Section Details that pop up. If you still wish to add this section to your schedule, then click “Add Section
  1. To confirm the section appears on your schedule, navigate to the “Plan & Schedule” page
  1. To confirm the section appears on your schedule, navigate to the “Plan & Schedule” page

Tip

Sections can be removed by clicking on the “x” in the top right corner of the section.

  1. Repeat this process to add more courses to your schedule in preparation for priority registration

Important Important

Planning a section does not guarantee you have a spot in that section.

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “Academics” and then click on “Student Planning.” Navigate to “Plan & Schedule
  1. Your planned courses will appear on the Plan & Schedule page and will be color-coded in yellow. If you have not planned your courses, please review how to in Section 1 – Part 3 “How to Plan Your Schedule Using Self-Service”
  1. If you have any holds, then they will appear in the top right corner of the page. You will need to resolve your holds before you can register for classes
  1. You will need to be mindful of your priority registration date. You will find a banner above your planned schedule informing you of the date and time you can register for classes
  1. Once all holds have been resolved and your priority registration date/time has arrived, you can register for all your courses by clicking on “Register For All Planned Courses.” If you would like to register for each course one at a time, then click on “Register” within each course tile

Note

You MUST click the register button twice. The first click brings up the FDU registration agreement. The second click updates your schedule.

  1. Successful registrations will turn green and say “Registered
  1. If you are ineligible for any of your planned sections, then the course will remain yellow and planned. You will get an alert in the top right corner explaining why you were unable to register for that section
    • Click “x” on the section to remove it from your schedule
  1. If you need to drop a course during Priority Registration or Add/Drop, then click on “Drop” within the course tile

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “Academics” and click on the “Unofficial Transcript” button
  1. Select the transcript you wish to download by clicking on its text

Important Important

These documents are unofficial and do not replace official signed and sealed transcripts. To order official transcripts you must go to www.getmytranscript.org.

  1. After clicking on the transcript text, a pdf document will download. Open this document to view your unofficial transcript.

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on menu called “Academics” and then click on “Graduation Overview
  1. Click “Apply” next to the program from which you wish to graduate
  1. Select your “Graduation Term” and type in your “Preferred Name on Diploma.” Select the address you would like your diploma sent to. Once these fields are filled in, you must confirm everything is correct and click “Submit

Important Important

Upon submitting the graduation application, students will be charged the appropriate fee in accordance with the degree they are seeking. Please do not apply more than once.

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

What is a course plan? A course plan is an example of the sequence of course work you need to complete for your selected program. This will load courses onto your plan for current and future semesters. This will allow you to map out the courses you need to take for your entire degree.

Note

Not every program has a course plan available.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “Academics.” Within the “Student Planning” menu, click on “My Progress/Degree Audit
  1. On the top right side of the page, click on “Load Sample Course Plan
  1. Select your first term from the drop-down menu and select your program using the first radio button
  1. Click on “Preview Plan” on the bottom of the window
  1. Review the sample course plan and click “Load
  1. Use the Timeline tab to view the courses that were loaded onto your plan. Make any adjustments, if needed

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “Academics.” Within the “Student Planning” menu, click on “Plan & Schedule
  1. Go to the “Advising” tab. Here you will see the names of your advisors
  1. You can leave a message for your advisor by typing in the “Compose a Note” box and clicking “Save Note
  1. Click “Request Review” to have your advisor notified that your schedule is ready to be reviewed and approved

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the toolbox icon, called “Daily Work”, and navigate to the “Faculty” submenu. Within this submenu, click on “Faculty Overview
  1. Click on the row of the course you wish to verify the enrollment
  1. Within the “Roster” tab, you will see the list of students currently enrolled in the course. Use the radio buttons to select whether the student has “Attended” or “Never Attended
  1. Once you have completed verifying enrollment, you must click on “Submit Attendance
  1. Click on “Submit” in the pop-up window to complete the process

Important

Once you’ve submitted attendance, you cannot make any changes in Self-Service. If you need to make a change, you must contact Enrollment Services: Metro Campus – esteafdu@fdu.edu AND/OR Florham Campus esmadfdu@fdu.edu.

  1. On the After you’ve submitted the enrollment verification, you will see a green notification at the top of the page letting you know you were successful

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the toolbox icon, called “Daily Work”, and navigate to the “Advising” submenu. Within this submenu, click on “Advising Overview
  1. Find the student you wish to advise using the prepopulated table of assigned advisees or by searching for their name or ID number in the search bar.

Note

You can search for any student, whether you are their advisor or not, by using the search bar.

  1. Click on the “View Details” button for the record of interest
  1. Click on the “Notifications” bar to expand it and view any holds on the student’s account
  1. Underneath the “Notifications” bar, you will find all the tabs you can use to gain a well-rounded view of the student’s academic progress
  • Click on “Course Plan” to view the courses the student has registered for or is planning to register for
  • Click on “Progress/Degree Audit” to view the student’s Degree Audit. Within this tab, you can click on “View a New Program” to see what it would look like if this student switched programs
  • Click on “Test Scores” to see any official test scores that have been submitted to FDU and recorded in Colleague
  • Click on “Grades” to view the student’s midterm and final grades broken down by semester
  • Click on “Remove Hold” to remove the web registration hold from the student’s account. You will need to select the hold you wish to remove and click on “Remove Selected”

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the toolbox icon, called “Daily Work”, and navigate to the “Financial Management” sub-menu. Within this sub-menu, click on “Budget
  1. On the “Budget to Actuals” page, there will be options to filter your reports. By clicking on any of the arrows, you can expand or collapse the filter options. Once expanded, a field will appear where you can type the criteria you would like to search for. Additionally, you can change the Fiscal Year using the drop-down menu at the top of the page
  1. Using “Identifier” as an example, you can type in your value(s) in the following ways. Hit “Enter” after each value to include in the search
    • Type in the individual identifier, ex: 067110
    • Type in the range of identifiers, ex: 067110-067115
    • Type in the identifiers separated by commas, ex: 067110, 067111, 067115
  1. Click “Apply Filter” when done entering values. Your results will appear to the right of your filter menu
  1. If you need to change your filters:
    • Open up the filter options by clicking on the blue “Filter” button
    • You can add more values by typing them into the field, hitting “Enter”, and applying the filter again
    • You can remove individual values by clicking on the “X” next to the value
    • You can start over completely by clicking “Reset Filter
  1. If you are satisfied with your filter options and would like to detail in on a specific budget, then click anywhere on the budget you would like to view
  1. Click anywhere within a row to view more details. The “Financial Health” column will display a yellow alert symbol if the budget is over 85% spent
  1. Continue to click on rows or documents to view more details. Download any page with an “Export” icon if you need to view it in Excel. You can click Back in your browser to go back a page
  1. On the left-hand side of the page, you will find your menus. Click on the toolbox icon, called “Daily Work”, and navigate to the “Financial Management” sub-menu. Within this sub-menu, click on “Budget
  1. On the “Budget to Actuals” page, there will be options to filter your reports. By clicking on any of the arrows, you can expand or collapse the filter options. Once expanded, a field will appear where you can type the criteria you would like to search for. Additionally, you can change the Fiscal Year using the drop-down menu at the top of the page
  1. Using “Identifier” as an example, you can type in your value(s) in the following ways. Hit “Enter” after each value to include in the search
    • Type in the individual identifier, ex: 067110
    • Type in the range of identifiers, ex: 067110-067115
    • Type in the identifiers separated by commas, ex: 067110, 067111, 067115
  1. Click “Apply Filter” when done entering values. Your results will appear to the right of your filter menu
  1. If you need to change your filters:
    • Open up the filter options by clicking on the blue “Filter” button
    • You can add more values by typing them into the field, hitting “Enter”, and applying the filter again
    • You can remove individual values by clicking on the “X” next to the value
    • You can start over completely by clicking “Reset Filter
  1. If you are satisfied with your filter options and would like to detail in on a specific budget, then click anywhere on the budget you would like to view
  1. Click anywhere within a row to view more details. The “Financial Health” column will display a yellow alert symbol if the budget is over 85% spent
  1. Continue to click on rows or documents to view more details. Download any page with an “Export” icon if you need to view it in Excel. You can click Back in your browser to go back a page

Note

Anytime you see the FY drop-down menu at the top of the page, you can change the FY you are viewing. Likewise, whenever you see the Export drop-down menu, you can download the information in your current view into a CSV file and open in Excel.

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. Go to the “Daily Work” menu, click on “Faculty,” and then click on “Faculty Overview
  1. Select the course for which you need to enter midterm grades
  1. Within the “Grading” tab, select the “Midterm Progress Report” tab
  1. Use the drop-down menu to select the grade for each student

Note

The “Grade Required” column will indicate which students MUST be given a midterm grade.

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. Go to the “Daily Work” menu, click on “Faculty,” and then click on “Faculty Overview
  1. Select the course for which you need to enter final grades
  1. Within the “Grading” tab, select the “Final Grade” tab
  1. Use the drop-down menu to select the grade for each student

Note

A grade must be entered for every student in order to submit grades.

  1. Once all grades have been entered, you must click the “Submit Grades” button to save and submit your work

Note

You have a short window where you can change grades and resubmit in Self-Service. However, once grades have been verified in Colleague, you will no longer be able to make a change in Self-Service. You will then need to go through the Change of Grade process.

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “User Options” and then click on “FDU Alert
  1. Fill in the alert information presented on the page. If information already exists in these fields, make sure the information is up to date. Click “Submit” when finished

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

What is a Proxy? A Proxy is a person to whom you grant permission to sign into your Self-Service account to access selected student records.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “User Options” and then click on “View/Add Proxy Access
  1. Use the drop-down to add a proxy. If you see the person’s name, select them from the list and confirm their information. If you do not see their name, click on “Add Another User
  1. You must fill in the personal information for the proxy
  1. You can pick and choose what access you want to give to this proxy
  1. You must agree to the Disclosure Agreement and click “Submit
  1. You will be prompted to enter your Single-Sign On password again and click “Submit
  1. If you added a new user, you might get the following pop-up message. If you do, click “Continue
  1. Now your proxy will be listed on the “View/Add Proxy Access” page

Note

Proxies will receive an email any time access is granted or revoked.

  1. If you want to change a proxy’s access at any time, simply click on the pencil next to their row
  1. Add or remove access by selecting the appropriate check boxes. You can also remove all access entirely by selecting the “Remove All Access” radio button. Click “Save” to submit your changes

Important Important

If you are giving a proxy access to “Make a Payment” you must also make them an authorized user in TouchNet.

  1. To give access to Make a Payment via an authorized user, click on “Payments/Payment Plans/1098-T” within the “Student Finance” menu
  1. Click on “Continue to the Payment Center” to navigate to TouchNet
  1. Click on “Authorized Users” to add your proxy as an authorized user to pay your bill. Follow the instructions to add the authorized user

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. On the left-hand side of the page, you will find your menus. Click on the menu called “User Options” and then click on “FDU FERPA Release
  1. Click on “Add a Contact” to add a new contact, a person to whom you want to grant access to your information

Important

By completing the information on this page, you are authorizing administrators, staff, and faculty members of Fairleigh Dickinson University to release information pertaining to academic records, financial aid, student bill/account and disciplinary records to the contacts you have noted. This waiver remains in effect throughout your tenure as a student at the University. If you wish to cancel the permissions this waiver authorizes, you may do so by updating the details on this page. Please be advised that this waiver DOES NOT apply to services provided by Health and Counseling services. All records pertaining to medical care and psychological services remain confidential.

  1. Adding a contact: Fill in the contact’s name, relationship, and the start date (the date that this will become effective). The expiration date is optional and can be changed at any point. Click “Save
  1. You will now see this contact listed on the FDU FERPA Release page
  1. If you want to end the permissions of a contact, click on the row containing their name
  1. Fill in an expiration date to end their permissions on that date. Click “Save
  1. Repeat the steps above to add or change your contacts

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

  1. Go to the “User Options” menu and click on “FDU SIN Update
  1. Enter your SIN into the empty fields and click “Update
  1. You will know your submission is successful if you get a “SIN Updated” alert in the top right corner of the page

If you have any questions or need assistance, please email selfserviceadmin@fdu.edu.

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  1. Visit the FDU Office 365 Portal using any web browser
  1. Sign in to the FDU Single-Sign-On (SSO) page using your FDU NetID credentials
  1. In the upper left corner, click the dotted square and select All Apps
  1. In the All Apps menu, choose Bookings
  1. Microsoft Bookings will open. Click the Get it Now button to begin
  1. The next page will ask for two pieces of information: Business name and Business type. Enter your Department name or your First and Last Name. Click Continue

Note

Designating a Business Type is not required to be able to Continue.

  1. Once your Bookings page loads, the first section you should complete is Business Information. Click  Business Information in the left menu
  1. On the Business Information page, you can enter your business or department address, other contact information, upload a business logo, and set up your business hours
  1. Next, set up your service offerings. Click Services from the left menu

Note

By default, Microsoft Bookings will add a service called “Initial Consult.” You can click the pencil next to this service and make it your own, OR you can add a new service by clicking Add a service at the top of the screen.

  1. Once you’re on the service-editing page, enter your service details, including name, description, and location. When you start typing an address in the default location, suggested locations will populate. Below are explanations for the other fields on the service-editing screen:
    • Duration: You can enter how long you want the duration to last in days, hours, minutes, and set a buffer time when customers cannot book.
    • Reminders: You can have the system send customers email reminders before their scheduled appointment. Click the pencil to edit the text. 
    • Leave Publishing options checked.
    • Online Scheduling Options: This is where you can manage the settings for when customers can book services.
      • You can choose to use the default scheduling policy by leaving the option checked, OR
      • You can manage the settings for your scheduling policy by unchecking the option.  If you choose this option, we recommend setting the Minimum lead time to 24 and the maximum lead time to 30 days.
    • Don’t forget to click Save at the top of the Service details page
  1. Next, click Staff from the left menu. Click the pencil next to your name to edit your information. Also, you may add any staff or faculty members in your department by clicking the + Add staff button
  1. On this page, you can add information about yourself, including your office or department phone number and whether to receive email notifications (we recommend keeping this option checked).  Click Save when finished
  1. Next, select Booking page from the left navigation pane.
    • Booking page Status: Since this is the first time you are setting up your Bookings page, your status is set to Not published. Once you finish customizing your page and clicking Save, the status will change to Published. 
    • Customer data usage consent (optional):  Where you can customize a message for your visitors to consent to your site collecting their personal data. 
    • Scheduling Policy: Where you can set site-wide scheduling policies. We recommend the following settings: 
      • Minimum lead time: 24
      • Maximum lead time: 30
    • Email Notifications: Notifies you when an appointment is made. 
    • Staff: You can allow customers to choose who they want to meet with. However, you can uncheck this option if you do not have any staff.
    • Customize your page: Choose a color theme for your bookings page.
    • Lastly, click Save and Publish
  1. Once you click Save and publish, your Bookings site is now live! You can view your published page by clicking Open published page and share your page with others by copying the link

If you have any questions about setting up a Bookings page, please submit a Help Desk ticket by clicking the “Support” button on the top of it.fdu.edu or by calling UTAC at (973)-443-8822

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Technology Refresh Scheduling

Resources for: Faculty Staff
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Computing Services welcomes you to schedule your technology refresh appointment. The refresh will be performed on-site at both the Florham and Metropolitan Campuses from Monday, February 14, 2022, through Friday, March 4, 2022. All faculty and staff with Apple MacBook laptops are required to schedule a refresh appointment.

Refresh appointments can be booked for and will occur at the following locations:

Florham Campus:

Metropolitan Campus:

While Computing Services is checking all scheduled appointments to ensure Code42 backup is installed and properly working, it is a great extra step for each individual to do the same, especially if requesting an appointment within a few days.

At the request of the Data Security Incident Response Team (DSIRT), Computing Services will be checking for WISP compliance. If an individual schedules an appointment and is not in compliance with our WISP policy, their appointment will be rejected and they will be notified to re-schedule their appointment once they have successfully completed the WISP course. Employees are required to take a short self-directed training course once every two years to ensure WISP information remains top of mind.

The WISP training, entitled Understanding the Written Information Security Program, can be found at:

To ensure a smooth appointment, Computing Services recommends the following:

  • Check and verify Code42 is installed and backing up your system (see the link below for: Review Code42 – Tutorial: Section 2 Part 4 Verifying a backup Progress .)
  • Back up all personal documents to an external drive.
  • Bring your mobile device with DUO Security application for DUO authentication processes.
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