This article provides information about how to access OneDrive using browsers, mobile devices and in computers.
See also
Need help?
The ability to access a home drive or department shared drive remotely is only supported for FDU-owned equipment.
First, you need to ensure you have launched your Virtual Private Network (VPN) and logged in using your NetID and password.
See also
Need help?
To help protect the University’s computers and networks from cyber threats, FDU OIRT is implementing Application Control with privilege management. This feature provides all users with privileged rights to install applications as needed while continuing to protect resources from unknown and malicious risks.
All software is typically installed from a setup file. Any setup file for an application should only be downloaded from the developer’s official site. For example, to install Google Chrome, the setup file should only be downloaded from Google’s official site (google.com/chrome).
Any setup file on a USB drive, CD drive, or other removable media should only be installed if provided directly by the developer or other credible source.
See also
Need help?
A Distribution group (formerly known as mailing list) in Office 365 is a uniquely named email address that consists of multiple users and is managed by a designated owner. Distribution groups are intended to easily facilitate ongoing communications between a large and relatively fixed group of people.
There are a few important concepts to understand about distribution groups before we get started with group management:
- Emails sent to a distribution group are distributed to all members of that distribution group.
- Only users granted permission by the Distribution Group Owner can send emails to a particular distribution group. Permission to post (send emails) to a group is managed by USAN, and Group Owners should open a ticket with the Fairleigh Dickinson University Technical Assistance Center (UTAC) to change members that can post to the group.
- A distribution group can be configured in such a way that emails sent to it can be held for approval and specific users can be made approvers (also known as moderators).
- A distribution group has a unique email address attached to it. Users granted permission to send email to this email address can do so from any email client such as Outlook on the Web or Outlook installed in your computer, laptop, tablet or phone, Mozilla Thunderbird, Mac Mail and more.
- You can request a distribution group by submitting the Distribution List/Shared Mailbox Request form located at FDU Forms Portal.
- As a Distribution Group owner, you can change the group’s settings via the group’s management page on your Office 365 account (Outlook on the web).
- As a Distribution Group owner, you can add or remove members (recipients) from your group via your group’s management page. This can be accomplished via Outlook on the web or by using the Outlook application installed on your machine.
See also
Need help?
Unused Teams and Groups can accumulate and become a burden to resources over time. To prevent this from happening, Fairleigh Dickinson University has implemented an expiration policy for Teams and Groups. This article will explain the expiration policy and provide you with information regarding renewal.
What is the FDU expiration policy for Teams and Groups
- Any Team or Group inactive for 365 days or more will expire
- Team and Group owners will be notified 30 days, 15 days, and 1 day before the team’s expiration date. If the Team or Group is not renewed before expiration, it will be deleted.
Note
Expiration notices for groups used in Teams appear in the Teams Owners feed.
- The expiration period of 365 days begins at the creation of the Team or Group, or the date it was last renewed
Note
When the policy goes into effect, all groups that have already passed the 365 days period will expire. Affected group owners will be notified to renew.
How to renew a Team or Group
There are two methods to prevent the Microsoft 365 group from being deleted.
- The group owner can manually renew the group by clicking the button in the warning message
- A member of the group can perform a monitored user activity:
- SharePoint: view, edit, download, move, share, or upload files (viewing a SharePoint page does not count as an action for automatic renewal)
- Outlook: join or edit group, read or write group messages from the group, and like a message (Outlook on the web)
- Teams: visit a teams channel
- Yammer: view a post within a Yammer community or an interactive email in Outlook
- Forms: view, create, or edit forms, or submit a response to a form
- When the team owner receives the expiration notification, go to the Team’s group “Manage team” option and click on Renew now as shown below
Whenever the Microsoft 365 group is renewed by any of the methods mentioned, the group’s lifetime will be extended for another period of 365 days.
What are Microsoft 365 Groups
Microsoft 365 groups are created from a variety of tools including Outlook, SharePoint, Planner, and Teams. Microsoft 365 groups allow you to choose a set of people to collaborate with. You can use Microsoft 365 groups to communicate with others, share files, and apply permissions to shared resources.
Who are Group Owners
When a Microsoft 365 group is created, the person creating the group is designated as the owner. After adding members to the group, the primary owner can also promote other members to owner status. We suggest that when practical, Microsoft 365 groups have at least 2 owners. This can be important as only the group owner will receive the warning messages. In some cases, the group owner may have removed themselves from the group or left the university entirely. If you find yourself a member of a Microsoft 365 group without an owner, please contact support by creating a SAMI Support Request.
Groups without Owners
Ownerless or orphaned Groups may be deleted by USAN. USAN will notify Group members prior to deletion, but if they receive no response, the Group will be deleted. If USAN deletes a Group, all the records associated with the Group’s shared space will be deleted as well
Automatic Renewal
Groups that are actively in use are renewed automatically setting the days to zero. Any of the following actions will auto-renew a group:
- SharePoint – view, edit, download, move, share, or upload files. (Viewing a SharePoint page does not count as an action for automatic renewal.)
- Outlook – join the group, read or write group messages from the group, and like a message (Outlook on the web).
- Teams – visiting the Teams channel.
Recover Deleted Teams or Groups
When the 365 days limit hits, the Microsoft 365 group will expire and be put into a “Soft-deleted” state. Which means it can still be recovered for up to 30 days. To have the Microsoft 365 group recovered please contact support by creating a SAMI Support Request and include the Microsoft 365 group or Team name to be recovered.
Where to Get Help
For assistance with Microsoft 365 groups, please contact support by creating a SAMI Support Request. We can answer questions about the expiration policy, renewing groups, and updating group owners.
See also
Need help?
Spam Quarantined Email
Microsoft 365 email has filters to protect users from spam and malicious emails like phishing scams.
Messages caught by the filters are placed in quarantine for Fairleigh Dickinson University and its users’ protection. Users will receive a Spam Notification message once a day, notifying them of any messages placed in quarantine. Any legitimate mail caught by mistake can be released directly from this message or from the quarantine portal.
Warning
Mail left in quarantine will automatically be deleted after 15 days.
Handling Quarantined Email
Legitimate messages placed in quarantine may be released into your inbox in one of two ways:
- From the daily spam notification email message
If you receive mail that has been placed in quarantine, you’ll receive an email message from quarantine@messaging.microsoft.com. The message will look like the one below:
Note
You will only receive an email if you have items in quarantine.
The following options will be available to you by clicking the respective links in the email notification or you can choose to do nothing.
- Review Message – go to the Microsoft 365 Security & Compliance Center to review it
- Release – the message is removed from quarantine and placed in your inbox
- Block Sender – add the sender to the Blocked Senders list in your mailbox
- From the Microsoft 365 Security & Compliance Center
Quarantined email can also be handled in the Microsoft 365 Security & Compliance Center.
- Go to Microsoft 365 Security & Compliance Center >
- A list of your emails in quarantine will be displayed
- A list of your emails in quarantine will be displayed
- Click on any message to select it, then choose from the options given:
- Release message
- Preview message
- View message header
- Block Sender
For more details, use this link:
See also
Need help?
Microsoft has released a new version of Outlook that will eventually replace the classic version. The new Outlook for Windows brings the latest features, intelligent assisted capabilities, and a new modern and simplified design to your Outlook app. The New Outlook has many features and is vastly different visually from the classic version of outlook presently installed on all university owned computers.
Index
The New Outlook is compatible fully with all Office365 functions but because there are some features missing that presently exist in the classic Outlook, FDU IT highly recommends NOT switching to the new Outlook currently, especially since not all features are present and Microsoft is still developing the new Outlook.
Some of the features not available in the New Outlook are:
- Existing Offline Outlook files called PST files stored locally on your computer
- Virtru Email Encryption Client: While the Add-on is not supported, you can still send and receive encrypted email using the “#secure# tag in the subject line of the email
- Adobe Acrobat and/or Foxit PDF Professional Outlook using the COM-Add-ins platform
- Zoom Outlook Plugin or any other Meeting platform using the COM-Add-ins platform
- Any other third-party COM-Add-in
- Custom Macros or Custom Visual Basic functions manually added
- Many Rule templates and options are not available
Note
The New Outlook has already been deployed to university owned macOS devices, due to the number of enhancements it provides, and that COM-Add-in platform was a Windows only feature.
- Turn on the toggle “Try the new Outlook” which will begin downloading the New Outlook
- From the Success window, select “Switch”. This will close the current version of Outlook and New Outlook will sign you in automatically. Select “Next” to accept the privacy settings
- Select an option about sending optional data, and then select “Accept”. Review the privacy information about connected experiences, and then select “Continue”
- Select “Import Settings” to bring over your settings from classic Outlook. New Outlook will begin adding your accounts
- The new Outlook for Windows will open once the setup is complete, and you can start reading and sending emails immediately.
New Look
This is the new Outlook mail icon. It might also include the word NEW.
When you open new Outlook, you’ll see the following tabs on the ribbon: Home, View, and Help. This version includes Settings which is available in the navigation header. Settings is where you can customize your Outlook experience.
Note
If you are using the new outlook and never created an account using the Classic Outlook, you will have to create a ticket using FDU SAMI Support by clicking the Support button at the bottom of this page.
If you switched from the classic Outlook for Windows, you’ll have the option to migrate some of your settings, which you can learn more about on following the link below:
However, it’s still good to familiarize yourself with the latest options.
You’ll find Settings in the gear icon in the upper right corner. You can also make quick updates to certain settings by clicking on the View tab.
Changes you make to settings in the New Outlook for Windows will also be reflected in Outlook on the web.
Become Familiar with The New Ribbon
The top bar of the app should be familiar if you’ve used any apps like Word or Excel before, including the classic Outlook for Windows.
Known as the ribbon, it is the place to find the commands you need to manage your inbox or format emails. You can make the ribbon larger (the classic experience) or smaller (the simplified experience) using the dropdown arrow on the right side of the bar. If you want to personalize the commands you see in the simplified ribbon, select Customize.
On the left side you’ll see the navigation bar, which makes it simple to switch to Calendar, Contacts, or any other app you frequently use. For quick access to your calendar or tasks without leaving the inbox, you can use My Day by selecting the icon in the upper right.
Pin Emails
Do you ever have trouble tracking down that key email thread you’re actively responding to? Or is there an email with key information you frequently refer to? Now, simply right-click any message and choose. Pin and that email will appear at the top of your inbox, saving you time from having to go back and search for it.
Snooze an Email
Sometimes email is very important, but not yet. With the Snooze feature, you can schedule a time for the email to be re-delivered to your inbox, appearing at the time you want it to, so you can handle it when it’s the right time for you. Just right-click any message and choose Snooze, or select Snooze from the ribbon. Then choose the time you want it to be delivered.
Scheduling Poll (Formerly Find Time)
Schedule an Email
In today’s hybrid work world, your day might be someone else’s night, so you don’t want to send an email to someone in the middle of the night. With the new Outlook, it’s simple to send an email when you want to. Just select the dropdown arrow next to Send and choose Schedule send.
You might be familiar with categories, but they’ve been significantly upgraded. See the category names and colors directly on your messages in your inbox. Want to see everything you’ve tagged with that category? Just click it right on your message. You can even add a category to your Favorites.
Install an Add-in from The Office Store
- In Outlook, go to the navigation bar and select “More Apps > Add apps”
Tip
You can also access the Store from the Apps button to install an add-in directly from a message or appointment.
Note
Only Approved Addons will be allowed to be installed. To request an Addon, Open a Sami Support Ticket.
For guidance on how to locate the Apps button to access add-ins while reading or composing a mail item, see Use an add-in in Outlook following the link below:
- In the “Apps” page, search for the add-in you want from the available list. Alternatively, if you’re after a specific add-in, enter its name in the search box. When you find the add-in you want to install, select it to learn more about the add-in and review its privacy policy
- When you’re ready to install the add-in, select “Add”
Add-ins Installed by your IT Admin
If you’re part of an organization and a new add-in is installed for you by your IT admin, the add-in will be available on the read or compose surface where it’s designed to work. For guidance on how to access an add-in, follow the link below:
Using an Add-in
The location of where an Add-in is installed depends on whether you’re reading or composing a mail item.
Tip
If you moved from classic Outlook for Windows to the new Outlook for Windows, note that the location of add-ins is different. While add-ins are accessed from the ribbon or app bar in classic Outlook, access to add-ins in new Outlook for Windows depends on whether you’re reading or composing a mail item.
For guidance on how to use Add-ins in classic Outlook, visit the link below:
Using an Add-in While Reading a Message
- Select a message in the Reading Pane or open a message in a separate window
- From the action bar of the message, select “Apps”
- Select the “Add-in” you want to use
Tip
Customize your action bar to quickly access your add-ins. In the message action bar, select the ellipsis button (•••), then choose Customize actions. In the Addins section, check the boxes for the add-ins you want to see in the action bar.
Use an Add-in While Composing a Message
- Create a new message or reply to an existing one
- From the ribbon, select the “Message” tab, then choose the Add-in you want to use. If the Add-in doesn’t appear in the ribbon, select “Apps” to view your installed add-ins
Use an Add-in While Viewing or Scheduling a Meeting or Appointment
- Open an existing appointment or create a new one
Tip
If you want to use an add-in on an existing meeting or appointment, you must open the meeting or appointment in a pop-up window to view the ribbon.
- From the ribbon, select the “Add-in” you want to use
Delete an Add-in
- Go to the navigation bar and select “More Apps” then “Add Apps”
- On the “Apps” page select “Manage your Apps”
- Under “Manage your Apps” find the app you want to delete and select “More options” then “Remove”
As of November 2023, the Microsoft 365 Groups experience in Outlook is generally available for Outlook on the web and new Outlook for Windows. Access new Groups by selecting Groups on the navigation bar.
Tip
New Groups in classic Outlook is available in Build Version 16.0.16714.10000 or later. To access new Groups in classic Outlook, from the navigation bar select More Apps > Groups.
New Outlook Groups
Groups in Microsoft 365 let you choose a set of people that you wish to collaborate with and easily set up a collection of resources for those people to share. Resources such as a shared Outlook inbox, shared calendar or a document library for collaborating on files.
Outlook now has a new home for Microsoft 365 Groups - one place to connect, communicate, and collaborate with your team. Groups Home provides a central destination to get critical information from all the different groups you may be part of.
Benefits of the new Groups experience include:
- Group Home landing page – Stay updated on your groups, including recent files across all your groups. From Home, you can access frequently used groups and find new ones based on your interests.
- Recent groups and Recent files – Find recent active groups and quick links to get to files, emails, events, and member management from the Groups Home landing page.
- Revamped individual Groups experience – Create, consume, and share information related to a particular group, as well as manage events and members efficiently in fewer clicks.
Accessing New Groups
In the New Outlook, from the navigation bar select “Groups”. This takes you to Groups Home.
In the Classic Outlook, from the navigation bar select “More apps” then “Groups”.
Tip
To pin, right-click Groups and select Pin.
From Groups Home you can see all your groups at once. Or, when you select an individual group, you can:
- Send an email to the group, access and edit your group settings and preferences, and manage group membership as needed.
- Access the group email, files, events, and members by selecting the respective tab.
- Access connected apps like Teams, SharePoint, OneNote, and Planner.
Talk
Conversations in Microsoft 365 Groups in Outlook happen in the shared inbox for the group. Users can read and reply to messages, and members can easily search or scroll back through the message history to get caught up on what’s been discussed before. The shared inbox looks a lot like the personal inbox that Outlook users are familiar with. Each conversation appears separately in the message list at the left and clicking on one will open it in the reading pane. If a user marks a message, or conversation, as read it doesn’t affect how the messages appear for other members of the group so you don’t have to worry that other members may miss an important message.
The shared inbox for your Office 365 group is where conversations occur.
Tip
A recent change in the way messages are displayed, and counted, in Outlook may have reset the number you see next to your group name in the Outlook navigation pane. If you want to reset that number to zero you can right-click the group and select Mark all as read.
Now that you’ve got your group created, let’s start a new conversation. You can post a new message by opening the shared inbox for the group and clicking New Conversation on the Ribbon. Or you can simply send an email to the group’s alias. All members of the group will be able to read the new message you’ve posted and any members who follow the group will get a copy of your message in their personal inbox.
Share Files
Each Microsoft 365 Group gets a shared files library where you can store, share, and collaborate on documents, workbooks, presentations, or just about any kind of file.
Access the files library by going to your group in Outlook (on the left navigation pane) and click Files on the Ribbon. The files library will open in a browser and from here you can create new files, upload files from your computer and do just about anything else a SharePoint document library can do. Think about what kind of files would be useful to share with your group, and don’t feel limited to Microsoft Office files. You can also share PDFs, photos or just about any other kind of file that your group would find useful.
To download or delete a file just select it and those options will appear on the toolbar at the top.
Collaborate
Each Microsoft 365 Group gets its own shared OneNote notebook where they can gather ideas, collaborate and store research.
Go to your group in Outlook by finding it on the left navigation pane, or in Outlook on the web by going to the People tile. Once you’re there click Notebook on the Ribbon to open the group’s shared notebook.
The first time you open the group’s shared notebook it will open in the browser in OneNote for the web. You can make edits there, or if you have OneNote 2016 and you’d prefer to use that just click Edit in OneNote from the Ribbon. Once you’ve opened it in OneNote the notebook will sync to your list of open notebooks and you can access it directly from within OneNote without having to go to the group first.
Try going to your group’s OneNote notebook and think about what might be useful for the group to collect ideas and collaborate on. For example you might have a section that you use to gather and comment on web content that is relevant to your team.
Plan Events
Chances are good that your group has events, meetings, milestones or other items that would benefit from a shared calendar. Each Microsoft 365 Group has a shared calendar that all members can see and contribute to.
Working with the calendar of your group is no different than working with your personal calendar. If you select the calendar button on the navigation pane, you’ll see your personal calendar, plus the shared calendars of any groups you’re a member of. You can check the boxes next to each calendar you want to see and view them side by side or overlapped.
Adding an item to the shared calendar works just as it does on your personal calendar. Any meeting you add to the shared calendar will invite the other members of the group to that event as well, so they can have it on their own calendars. Appointments added to the shared Group calendar do not appear on the personal calendars of other members.
Now that you’ve got your shared calendar try adding any upcoming meetings or events that your group might be participating in.
The New Outlook is compatible fully with all Office365 functions but because there are some features missing that presently exist in the classic Outlook, FDU IT highly recommends NOT switching to the new Outlook currently, especially since not all features are present and Microsoft is still developing the new Outlook.
Some of the features not available in the New Outlook are:
- Existing Offline Outlook files called PST files stored locally on your computer
- Virtru Email Encryption Client: While the Add-on is not supported, you can still send and receive encrypted email using the “#secure# tag in the subject line of the email
- Adobe Acrobat and/or Foxit PDF Professional Outlook using the COM-Add-ins platform
- Zoom Outlook Plugin or any other Meeting platform using the COM-Add-ins platform
- Any other third-party COM-Add-in
- Custom Macros or Custom Visual Basic functions manually added
- Many Rule templates and options are not available
Note
The New Outlook has already been deployed to university owned macOS devices, due to the number of enhancements it provides, and that COM-Add-in platform was a Windows only feature.
See also
Need help?
Microsoft Office 365 offers a comprehensive set of software tools that facilitate documentation, collaboration, and communication. These tools are available on the Web or as downloadable desktop Office 365 apps.
Below is a list of articles for each of the available tools in the Microsoft Office 365 environment. Each article contains information on what each application is and training on how to use them.
Outlook
Outlook allows you to connect and stay organized with your email, calendar, and contacts all in one place.
Word
Word allows you to collaboratively view, edit, and create high-quality shared documents.
Excel
Excel is the industry leading spreadsheet program, a powerful data visualization and analysis tool.
PowerPoint
PowerPoint is a slideshow presentation program that’s part of the Microsoft office suite of tools. PowerPoint makes it easy to create, collaborate, and present your ideas in dynamic, visually compelling ways.
Teams
Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Here you will find documentation on how to install and use Teams and all its features.
OneNote
OneNote is a cross-functional digital notebook. You can organize different notebooks into sections and pages with easy annotation and navigation tools.
OneDrive
OneDrive and Microsoft 365 make it easy to access, share, and collaborate with your classmates or co-workers on files from anywhere within FDU.
Lists
Lists you can Build and share lists to help you track issues, assets, routines, contacts, inventory, and more. You can get started with Microsoft Lists from Microsoft 365, from MS Teams or from within SharePoint.
Power Apps
Power Apps is a suite of apps, services, connectors, and data platform that provides a rapid application development environment to build custom apps. Using Power Apps, you can quickly build custom apps that connect to data stored throughout Microsoft 365.
Power Automate
Power Automate is a service that helps you create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Power BI
Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. It allows connections to hundreds of data sources and generate live dashboards and reports.
Planner
Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you are working on, and get updates on progress.
Bookings
Bookings offers a simpler way to organize schedules and manage appointments. Microsoft Bookings includes a web-based booking calendar and integrates with Outlook to optimize your calendar and give your contacts the flexibility to book a time that works best for everyone involved.
Forms
Forms is an app that lets you create surveys, quizzes, and polls to collect real-time responses from students, collaborates and colleagues. It has built-in analytics to evaluate responses, and export results to Excel for additional analysis or grading.
See also
Need help?
The Microsoft productivity suite subscription includes Office for the Web, stand-alone, downloadable Office 365 desktop clients and mobile apps. Included in the Microsoft Office suite of products are
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Publisher
- Microsoft Access
Available Platforms
- Windows 10 or higher
- Mac
- iOS, Android, Other Devices
- Browsers – Current versions of Safari, Chrome, Firefox, Microsoft Edge, and Internet Explorer
Eligibility
- Current students that are registered for classes for the current term or a future term.
How to Install Microsoft Office 365 Pro Plus
Current students can download the latest version of Microsoft Office free of charge as part of the Microsoft Campus Agreement. Microsoft Office Suite can be installed on up to five devices.
Note
Students leaving Fairleigh Dickinson University (by graduating or otherwise) will need to purchase Office to continue using it. You will be prompted by Microsoft to purchase Office the next time you launch the software. If you don’t purchase Office, you will still be able to open the documents you created but won’t be able to edit them or create new documents.
- Office 365 Pro Plus can be installed on Windows 10 or higher
- Office 365 Pro Plus can be installed on Mac OS 10.13.6 (Sierra) or higher
Steps
- Visit the Office Portal
- Enter your FDU NetID and then click “Next”. This will re-direct you to the FDU SSO login page
- Enter your FDU NetID and Password then click “Sign In“. Follow the prompts on the next screen to authenticate with Duo
- In the Software window, click “Office“. Then click the “Install” button
- The software will be downloaded and installed on your computer. Your copy of Microsoft Office remains active until you leave the University, at which point, you will either need to uninstall it or purchase a license key
Note
Any computer with Office 365 Pro Plus installed on it must connect to the Internet at least once every 30 days so the status of your subscription can be verified. If you do not connect to the Internet every 30 days or less, Office 365 will go into reduced functionality mode. Once the computer reconnects to the Internet and the subscription status is verified, all features will become available again.
See also
Need help?
Fairleigh Dickinson University’s Acceptable Use Policy for Computer Usage states, “All computers and mobile devices accessing any FDU resource must run an operating system and configuration that is supported by its vendor with regard to security patches and updates.”
Ensure your Duo Mobile app and device’s operating system are up-to-date to keep your two-factor authentication (2FA) effective. Regular updates are crucial for accessing the latest features, security, and maintenance improvements in Duo Mobile.
DUO for iOS 14 and Android 10 Not Supported
Beginning February 8, 2024, Duo Mobile will no longer be supported on these end of life devices.
General Recommendations
- Update Duo Mobile Regularly: Make sure your device’s operating system is current to support the latest version of Duo Mobile, ensuring access to vital security updates and features.
- Check After OS Updates: If you update your device’s OS, verify that Duo Mobile has also updated. You might need to manually update the app if it doesn’t automatically.
Guidance for Older Operating Systems
- For Android Users: Starting Feb. 8, 2024, Android devices on OS 10 or below will not support new versions of Duo Mobile or receive updates. Upgrade to Android 11 or newer to continue using Duo Mobile without interruptions.
Which versions of Android does Duo Mobile support?
- For Apple Users: Similarly, from Feb. 8, 2024, Apple devices on iOS 14 or earlier will not be eligible for the latest Duo Mobile version or updates. Update to iOS 15 or newer to maintain functionality.
Which versions of iOS does Duo Mobile support?
Alternatives for Incompatibility
- Switch Devices: If your device cannot be updated, consider using another device that supports the latest Duo Mobile version.
- Voice Call Authentication: You can enroll a phone number for authentication via voice calls.
- Temporary Bypass Codes: If you encounter issues with Duo Mobile, obtaining a temporary bypass code can provide secure access to systems for a limited time.
Additional Notes
- Continuous 2FA Protection: Duo Mobile will continue to offer 2FA protection on older OS versions after Feb. 8, 2024, though updates are recommended for the best security.
- SMS/Text Passcodes: Note that SMS/text passcodes are not supported; 2FA passcodes should be generated through the Duo Mobile app for security.
See also
Need help?
-
How can I request an Email Alias?
An alias is an additional email address that will direct mail to your FDU email account. Creating an alias for your account can be a useful strategy. For instance, if you are spearheading a project, it may be easier to solicit replies to an address that contains the name of the project than it would be to garner responses to your existing email address. If this solution interests you, please fill out the Email Alias form.
-
How can a Faculty or Staff member request a Quota Increase?
Due to the cavernous email storage offered on the Office365 platform, there has been little to no demand for FDU staff and faculty members to request an increased mail quota. Office365 email provides enough capacity for even our most prolific users. However, if special circumstances make you the exception to this rule, you can request a quota increase by completing the Quota request form.
-
Does the University allow use of Peer to Peer Applications?
FDU’s Acceptable Use Policy prohibits running software that accepts incoming connections from other computers. Programs such as BitTorrent or other P2P file sharing hosting program all contain server components that allow others to connect to your computer and retrieve files from your system. In addition to the legal implications of sharing copyrighted materials, file sharing software creates a security concern. Improper use of these programs could result in the compromise of your private files and may leave your system open to attacks from other computers.
-
How can I spot a Phishing Scam?
Phishing involves the use of e-mail messages that appear to come from your bank or another trusted business in an attempt to scam the user into surrendering private information that will be used for identity theft. The phishing e-mail typically ask you to click a link to visit a Web site, where they are asked to update personal information, such as passwords and credit card, social security, and bank account numbers
Scammers have become increasingly sophisticated in creating fraudulent emails and Web sites that look authentic. These emails and Web sites often appear to be from legitimate companies and include images and logos of these organizations.
-
How do I create a NetID Account
The Network ID (NetID) is a Windows Active Directory account uniquely assigned to each student, faculty & staff. It serves as your login to many computing and networking services including FDU Email.
-
What is an Opus Account?
FDU’s Opus is a Red Hat Linux based server. Opus provides an environment for FDU students, staff, and faculty to practice using software such as:
- Expect
- Gcc
- Gzip
- Aspell (Ispell replacement)
- Java (Now 1.8.0_181)
- Make
- Ncurses
- Tcl
- Tcsh
- Tcl/Tk
- Strace (Trace)
- Emacs
- Bison
- Nano (Formerly Pico)
- Perl
- LaTeX
- A2ps
- Links (Lynx Alternative)
If you require access to Opus, please fill out the form.
-
How can I create a Wireless Guest Account?
In order to provide a safe and stable computing environment, the FDU-Wireless and FDU-Secure wireless networks require NetID authentication. However, in certain instances our students, staff and faculty members will need to work on campus with people from outside of our community. This can include vendors, contractors, visiting scholars, or even a visiting family member or friend. In these instances, the FDU community member can sponsor a guest for temporary wireless access. The sponsor of a guest account will be responsible for the actions of his or her guest. Please ensure that your guest(s) follow FDU’s Acceptable Use Policy for Computer Usage.
-
Can I use my non PC Devices on the FDU Network?
In order to provide a safe and secure network environment, FDU IT requires devices to authenticate to the FDU network before connecting. This works well for computing devices such as desktop computers, laptop computers, and mobile devices such as tablets and phones. Most other electronics, including gaming consoles and streaming video boxes, cannot properly authenticate to the network. In these instances, we ask you to register the device using the online form below. Please note that each user on our network is entitled to register up to 5 devices.