The FDU computer labs provide a safe and welcoming study space for our users. The computer labs provide access to technological resources such as: current specialty software applications for a variety of majors, access to online libraries for research, internet access, and print services. Our labs are also available to faculty for instruction in both technology-intensive and non-intensive majors. The computer labs are also used as a venue for various workshops and university programs. The lab hours are flexible to meet the needs of both resident students and commuter students. The lab operations also provide on-campus work opportunities for our students to develop their skills and offer customer service and technical support to our campus community.
FDU Computer Labs Provide:
A conducive learning space that enables students to develop the skills necessary for collaboration and teamwork.
Hands on experience with current hardware and software applications used for a variety of majors.
Students access to the same technology resources for the purposes of research, printing, and producing professional work.
Customer service and on-site technical support from our student staff.
Access and opportunities for students to develop their computer skills.
Interactive learning opportunities between faculty and students; theory and application in one setting under the supervision of faculty with the support of student staff.
Due to the increasing demand of the academic computer facilities, a general document detailing the policies for computer lab reservations has been outlined. The purpose of the computer lab reservation policy is to provide faculty, staff and students with equitable access to campus computing lab resources. Most computer labs are used as classrooms and they are available for open-access use when there are no classes in session.
There are currently four Computing Services computer labs which can be used for classroom instruction on each campus. They are: D206, D207, D208, and D209 located in the Dreyfuss Building on the Florham Campus. The computer labs located on the Metropolitan Campus are: DH2163 and DH2164 in Dickinson Hall and UH Front Lab (UH22) and UH Back Lab (UH28) in University Hall. Also, there are three multimedia labs; two on the Florham campus and one on the Metropolitan campus. The multimedia labs for the Florham Campus are: D211-Animation Lab and ZEN110 – Graphic Design Lab) located in the Dreyfuss and ZEN Buildings. On the Metropolitan campus, the multimedia lab (MML) is located in Becton Hall Room 403. The multimedia labs are primarily used for courses offered by the FDU School of Arts. All labs used for classroom instruction and general use are equipped with a LaserJet printer and data projector. The Animation Lab is equipped with 3-D printers. All multimedia labs are equipped with ZOOM capability to support hybrid instruction.
If you have any questions regarding the lab reservation policy, please contact Denzel James via email at: d.james@fdu.edu
Computing Services has multiple computer labs in our New Jersey Campuses for classroom instruction and student use.
Florham Campus
Dreyfuss Building
Building
Mon
Tue
Wed
Thur
Fri
Sat
Sun
Dreyfuss Building
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 5PM
10AM- 5PM
12PM- 9PM
Dreyfuss 211, 212, 213
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 5PM
10AM- 5PM
12PM- 9PM
Rooms:
D206
D207
D208
D209
D211
D212
D213
Phone:
(973)-443-8689
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Metropolitan Campus
Dickinson Hall – Hackensack
Building
Mon
Tue
Wed
Thur
Fri
Sat
Sun
Dickinson Hall
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 5PM
CLOSED
CLOSED
Rooms:
Lab A (DH2163)
Lab B (DH2164)
Lab C (DH2165)
Phone:
(201)-692-7111
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University Hall – Teaneck
Building
Mon
Tue
Wed
Thur
Fri
Sat
Sun
University Hall
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 11PM
8AM- 5PM
10AM- 6PM
2PM- 10PM
Rooms:
Front Lab (UH 22)
Back Lab (UH 28)
UH Side Lab
Phone:
(201)-692-7112
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Student Union Building – Teaneck
Rooms:
Multipurpose Room 135
Phone:
(201)-692-2222
Tip
The Student Union Building Multipurpose Room will be locked at all times. To gain access to the Student Union Building computer lab, you will need to contact Public Safety at (201)-692-2222.
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Note
Computer Lab hours of operation are subject to change based on utilization throughout the semester. Lab computers are available on a first-come-first-serve basis unless reserved for classes. Class reservations are posted at the lab entrances.
FDU provides remote access to many software applications typically found in university computer labs. This new Virtual Desktop Infrastructure (VDI) gives users access to a Windows desktop environment along with many General Lab Software, without requiring downloading and installing programs on a user’s personal equipment. The service, called FDU Anywhere, is powered by University Systems and Networking (USAN) and can be found at anywhere.fdu.edu.
Using FDU Anywhere is like walking into one of FDU’s computer labs. Upon logging in with your FDU NetID and password, you will have access to the virtual platform. To find a list of currently available software on FDU Anywhere, use the FDU Software Catalog. A listing of available Free and Open Source software can also be found by visiting the FDU Software Catalog.
The FDU Software Catalog provides an up-to-date catalog of software available to Faculty, Staff, and Students at the university:
FDU Anywhere is a powerful resource with a lightweight footprint. In order to utilize FDU Anywhere, you must have the following:
Any device with a browser that supports HTML 5 will work. HTML 5 is supported by almost all desktop and mobile browsers including Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox
An internet connection
FDU NetID credentials
Tip
Your system hardware specifications may impact the performance of FDU Anywhere, such as systems with less than 8GB of memory.
Network Requirements
For the best experience, while using FDU Anywhere, your network should:
Have a download speed of at least 5Mb/s or more
If your download speed falls below 5Mb/s, the connection could become unstable and cause issues with your stream
Have an upload speed of 5Mb/s or higher
An upload speed of 5Mb/s is enough to use a basic mouse, keyboard, and controller. More bandwidth-heavy devices such as webcams, microphones, and external storage devices can use up to 100Mb/s
Wired network connections are preferred over Wi-Fi network connections whenever possible
Wired network connections are more stable and offer more bandwidth over Wi-Fi
For graphics-intensive applications, like Adobe Creative Cloud and Autodesk, we recommend using a wired network connection instead of Wi-Fi, ideally with a bandwidth of 5 Mbp/s.
Wi-Fi networks with 5Ghz rated wireless connections are preferred over 2.4Ghz wireless routers and provide better performance.
VPN Applications and Connections
Warning
The use of any VPN Software within FDU Anywhere is not allowed. Using a VPN client in FDU Anywhere may interrupt your session and disable your access for approximately 15 minutes.
Testing your Connection
Your experience with FDU Anywhere greatly depends on your internet connection. Testing your connection can help you identify and correct most issues.
To test your Internet connection speed, click the link below:
For the best overall experience using FDU Anywhere, Google Chrome is the browser of choice.
Use your FDU Credentials (NetID and associated password) to complete the login to the FDU Anywhere
General Lab
Note
When you login to the General Lab experience, it may take about 60 seconds to get to the desktop. This is because your profile is being created or loaded.
The selected app or desktop opens in a new browser tab
Note
Depending on your screen resolution, your desktop experience view may differ from the picture above.
Log Out of FDU Anywhere
Logging out is a critical step in making sure others continue to be able to easily accessFDU Anywhere services. To log out of FDU Anywhere, follow these steps:
Click the Windows “Start” button
Click your “Name“
Click “Sign Out“
On the upper left-hand side, click the “Hamburger” menu icon
Click “Log Out“
Click “OK” to confirm Logout
Automatic Session Logout Policy
To help make FDU Anywhere as available as possible to all students, accounts that have been inactive (or idle) for 15 minutes will automatically be logged out.
There are many ways in which you can access and save files within FDU Anywhere. Fairleigh Dickinson University highly recommends saving all files on your FDU Microsoft 365 OneDrive which is accessible within FDU Anywhere. There will be a first-time setup and initialization process required to use OneDrive within FDU Anywhere.
Setup and Initialization Process
Accessing your Microsoft 365 OneDrive account is done easily by following these instructions:
From the FDU Anywhere General Lab, single click on the “OneDrive” icon found on the Windows desktop
Enter your FDU NetID and click “Next”
Follow the FDU standard single sign-on prompts to complete the login process
Note
Your FDU NetID may already be filled in, just click Sign in.
You have successfully logged into OneDrive, click “Next“
Microsoft OneDrive may prompt you to backup your folders, click “Next” to skip this step
A brief overview will be given on OneDrive, to begin, click “Next“
When the tutorial is finished, click “Later“
OneDrive setup is complete and ready to use. Click the “X” to close the window or “Open My OneDrive Folder” to access files
Using OneDrive
Using Microsoft OneDrive within FDU Anywhere is very similar to accessing, saving, and opening files on a computer. Just open up File Explorer and look for OneDrive – Fairleigh Dickinson University.
if you need to zip files to submit them to Webcampus, please follow these instructions:
Click the file or folder
Note
For macOS users, you can use the “Two Finger” click method on the trackpad in order to initiate the right click. For additional information, please see the link below for “FDU Anywhere – Keyboard Shortcuts”.
Click on 7-zip then click “Add to Archive“
Change Archive Format to “zip” like in the picture below, then click “OK” to zip your files
The zip archiving process could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder. You can then email or upload your file to your professor.
Alternate Way to Zip Files
Click “Start” on the taskbar on the left-hand side
Type “7zip” and click on 7-zip File Manager that appears
Navigate to the location of your saved file/folder and click to highlight, then click the “Add” button at the top
Change “Archive Format” to “zip” and then click “OK” to zip your files
The file will now be zipped and you will find your file in the same folder as the project folder or file you wanted to zip.
Note
The zip archive could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.
Submitting Files to WebCampus
To successfully submit your coursework to WebCampus, it is best to use the Google Chrome, Mozilla Firefox, or Microsoft Edge web browser located on the desktop of FDU Anywhere.
To submit your coursework to Webcampus, you can log on from within FDU Anywhere. For more information on Webcampus visit:
Sometimes you may want to copy and paste content from your own computer to an FDU Anywhere desktop or application. You can do this using the copy-and-paste menus or keyboard shortcuts, for example, “Ctrl+C” and “Ctrl+V“.
Note
FDU Anywhere only allows copying from your personal computer into the FDU Anywhere desktop.
If you cannot copy and paste for any reason, we recommend using our FDU OneDrive service to access any files not found in FDU Anywhere.
Copy files from Windows OS Devices
Windows OS to FDU Anywhere
Highlight the text you want to copy from your computer
Press “CTRL+C” to copy the selected text
Move the cursor to the paste location in FDU Anywhere
Press “CTRL+V” to paste the text
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Copy Files from Apple OS Devices
Your macOS to FDU Anywhere
Highlight the text you want to copy from your computer
Press “COMMAND+C “to copy the selected text
macOS also supports “CTRL+C“
Tip
You may find it easier to use CTRL + C when copying content to FDU Anywhere, so you don’t have to switch back and forth between COMMAND + CTRL.
Move the cursor to the paste location in “FDU Anywhere“
Press “CTRL+V” to paste the text
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Note
The copy and paste functions DO NOT work across all applications and browsers, including the copying and pasting of images. This is a limitation inherent in browser clipboards. We recommend the Google Chrome web browser for optimal clipboard capabilities.
If you are experiencing issues while using FDU Anywhere, please use the following tips as guidelines to help improve your experience.
Power-cycle your Modem/Router
Power cycling your modem and router allows them to reset and re-establish a connection to your Internet Service Provider (ISP). Shut down your computer and unplug your modem/router. Plug them back in after 60 seconds and watch the lights on your modem/router. Once the lights are on and steady, start your computer.
Keep all your Local Components Up-to-date
Check that your modem/router and your local computer are totally up to date. This includes the operating system, driver, and browser updates.
Disconnect/Turn off any Devices that are not in use
Some devices could be using bandwidth while on standby. Gaming consoles, for example, might download and install updates. Turn off these devices to keep your bandwidth free.
Use an Ethernet Cable
Using a wired Ethernet connection will make your connection more stable and eliminate additional latency compared to a wireless connection.
Change your Wi-Fi Configuration
If a wired Ethernet connection is not possible or your device requires a wireless connection:
Connect to a 5GHz wireless network. Some routers offer both 2.4GHz connections and 5GHz
Place your devices (such as a computer or smartphone) and your router closer to each other
Note
You may need to contact your internet service provider for help with rebooting your router and/or to configure your wireless settings correctly.
Lab reservation requests for the entire semester, (i.e. January through May or September through December are processed by the Office of Enrollment Services. To make a lab reservation request for the Summer, Winter, Fall, or Spring semesters, please contact the Scheduling Officers in Enrollment Services for the Florham and Metropolitan campuses. The phone and fax numbers are listed below:
Metropolitan Campus Ph. (201)-692-2217 / 2517
Florham Campus Ph. (973)-443-8600
Reserving a Computer Lab for Specific Dates within a Semester
Once logged into the support website, locate ‘Forms for Faculty & Staff’ and click on the “Computing Services – Lab Reservation & Lab Software Request (Faculty & Staff NJ Only)” option.
You will be directed to a reservation request form. Please provide the necessary details, such as the desired date, time, and location of the lab reservation. Additionally, please include any specific requirements or equipment you may need for your session.
After completing the form, you can submit your request by locating and clicking the submit button.
Once your request has been submitted, the Lab & Operations Manager will review and confirm the details of your request. You will receive written confirmation of your request.
Should you require any further assistance, please feel free to reach out to the Lab & Operations Manager, Denzel W. James (d.james@fdu.edu).
Any changes including cancellations to your request should be submitted by using the SAMI support link to locate the ‘My SAMI Support Request’ tile and browse for your lab related request ticket. All updates can be entered directly into the ticket.
Thank you for choosing Computing Services for your lab reservation needs. We look forward to providing you with a seamless and efficient experience.
To prevent excessive printing, the Department of Computing Services charges students a small fee for printing in the FDU Computer Labs. Black and white printing costs $0.05 per page and color printing is $0.25 per page.
Each student pays a technology fee which includes $10.00 of lab printing for each of the fall, spring, and summer semesters. Printing charges above the $10.00 per semester will appear as a Printing Fee on the next tuition bill.
The $10 per semester printing credit is a standard allotment that expires each semester and has no cash value. No refunds will be given for pages not printed and unused prints for each semester’s allotment do not carry forward.
FDU staff and faculty members can use lab printers on a limited basis without charge for the purpose on conducting FDU business. Please use your department’s printer(s) as your primary printing resource. Faculty and staff members are limited to 200 pages per semester. Any attempt to print past this quota will result in an error message stating that the account does not have enough credit.
Note: You are responsible for all activity on your account. If you share your password with others or forget to log out, you will be held responsible for any activity done via your account, including printing charges. Computing Services strongly recommends that you use non-trivial passwords and log out completely before leaving a workstation.
View and Manage your Lab Printing
Hovering your cursor on the Papercut tray icon shows the Balance
When you click on the Papercut tray icon, it opens a new window as seen below:
Clicking on the “Details…” button on the lower right of the Balance within the Papercut window opens a web browser that will let the user log in and see their job history
Receiving Credit for Printing Errors
Credit will be given for errors caused by the printer (paper jams, toner problems, etc.) In such situations, please take the bad printouts to a Lab Assistant in Dreyfuss, Dickinson Hall, or University Hall. Your information will be taken, and reimbursement will be made in the form of a credit applied to your total charge for the semester. Situations which could have been prevented before printing, such as extra blank pages at the end of a document, will not be reimbursed.
Can I Use My Own Paper in These Printers?
No. Jobs are printed as they are received. There is the possibility that after loading the printer with your paper someone will print a job that will then be printed out on your paper. Transparencies and mailing labels are not allowed in the lab printers due to the high heat that laser printers use and the potential for damage to the equipment.
In accordance with FDU’s Acceptable Use Policy for Computer Usage, no employee shall copy or distribute software that violates copyright laws. All employees shall be aware that software and the accompanying documentation is generally owned by the manufacturer and the license only grants the user the right to use the software. Unlicensed software installations, also known as software piracy, are unacceptable at FDU.
The primary user of each computer shall take responsibility of keeping records of licenses for which software is installed. The University’s Computing Services Department shall also track licenses for software installed by the Computing Services Department though the purchase of high volume or site licenses. Users are advised that the software installed on University-owned computers may be audited internally (by the University) or externally (by software manufacturers or other anti-piracy software firms) at any time. Software found not to be in compliance with copyright laws will be removed and replaced with a licensed copy.
Computing Services will provide certain software that is commonly used by the majority of the University’s employees, including but not limited to word processing, spreadsheet, and anti-virus software. Some software manufacturers allow for non-concurrent use of a license on an office computer and an employee’s home computer. Computing Services will not provide non-concurrent licenses at off premise sites due to the inability to track these licenses.
In order to provide the best possible service and support, and to reduce the cost of software site licenses, Computing Services, in conjunction with the Center for Learning and Teaching with Technology, has standardized on Microsoft Office Professional and Symantec Endpoint Protection.
Popular Software Titles and Guidelines for Faculty and Staff to Obtain:
Microsoft Office for Windows or Macintosh: Available through standard deployment of leased or owned equipment or by request for any University-owned PC or Mac.
Microsoft Visual Studio: Installed in Labs. Available by request for staff and faculty machines.
Adobe Acrobat: Available by request for staff and faculty machines.
SAS: Installed in Labs. Available by request for staff, faculty and student machines.
SPSS (Base): Installed in Labs. Available by request for staff and faculty machines.
SPSS Advanced Modules: Available by request for staff and faculty machines.
Adobe Products: Faculty and staff may purchase Adobe products at level three pricing with the University’s CLP Membership No. 4400062846.
Symantec Endpoint Protection: Available through standard deployment of leased or owned equipment or by request for any University-owned PC or Mac.
Other products: Faculty and staff may obtain pricing and submit orders to Purchasing. If assistance is needed, contact Computing Services.
Software Quality Assurance and Compliance Policy for Network Server & Lab Installations
It is no longer possible for individuals to install software on staff or faculty desktops or lab computers. Laptops or Macintosh users have administrative rights and individuals can install additional licensed software to laptops.
Instructors wishing to have a software application installed in a lab for use by 20 or more people simultaneously must provide Computing Services the original installation media, installation guide, and the appropriate proof of license. Note that the licenses for some software may limit our ability to install it on the network. These materials must be provided a minimum of sixty days before the software is needed. Because it is impossible to predict how the software will interact with our network and other software already installed, we cannot guarantee that a program will work on our system.
For programs that will be used by less than 20 people, the instructor may install the application on up to 5 machines in a lab not normally used for classroom instruction, plus an “instructor’s machine” in one of the teaching labs. If fewer licenses are owned, then only that many licenses may be installed. The instructor will be told which machines to install the program on and will be given a password which can be used to disable the security on the machine for the duration of the installation procedure. Software installed in this way will only be available on those designated machines. Computing Services will make a reasonable attempt to keep these designated systems functioning with the additional software, but in the event that the machine needs to have it’s base configuration and software restored from backup, the instructor will be contacted and will need to reinstall the application.
In all cases, software must be owned or licensed by the University, even if the application is only to be used for demonstration purposes. No software owned by an individual will be installed on the systems.
Departments wishing to obtain software, whether it is for use by the department or to be installed in the FDU computer labs and/or FDU Anywhere, should plan appropriately to provide adequate time to acquire the software and make it available to users.
The following steps should be used as a guide when planning to obtain software for instructional or business use:
Tip
Plan a minimum of 3 weeks for a contract review before a PO can be processed. See contract review requirements and order process by visiting the link at the bottom of the page.
Selection of product
Creation of Purchase Order (PO) and approval by department/dean/chair
Technology review and approval by OIRT
New vendor processing, if necessary
Contract review
Software purchase and delivery to FDU
Software preparation. Plan up to 60 days to allow for items such as:
Creating configurations for FDU’s needs and environment
Setting up license servers or other required systems
Integration with other systems (e.g., Single Sign On)
Testing mass deployment (if for the computer labs)
Integration with FDU Anywhere (if needed) assuming the software is licensed and approved for VDI enviroment
Testing and confirmation of proper functionality by the requestor (instructor)
Final installation on computers
Note
Even if the software has no cost to FDU, per the Office of the General Counsel and the Contract Review Policy, if the software requires you to agree to terms and conditions, it’s an agreement that must be reviewed
Please begin by completing the Computing Services – Lab Reservation & Lab Software Request (Faculty & Staff NJ Only)
To access Forms, you will be directed to our SAMI Support Portal where you will be asked to log in using your NETID and authenticate using Duo. Once you click “Next,” you will be forwarded to samisupport.fdu.edu in a new window or tab.