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Management Information Systems

Management Information Systems operates to provide the University community with technical support for, and assistance in, all administrative functions using various software applications. We disseminate timely and accurate information to the University community, serving campuses both local and abroad as well as user maintenance and reporting capability by working closely with system end-users to define, design, and implement solutions to help realize our common goal to provide excellence in the achievement of a global education.

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Requesting a New Temporary Password

Please contact the Help Desk at 973-443-8822 or email them at fdutac@fdu.edu to get a new temporary password.  After you login with your temporary password into the development account, you will be prompted to change your password. Please change your password in the development account, then logout of development. Login to the production account with the new password that you just created to do your work. Do not use the development account for your work. That account is only meant for testing purposes.

Rules for Creating a New Password

Rules for creating a password for Colleague WebUI:

  • Needs at least 8 characters.
  • There are four (4) character sets: Numbers, Uppercase Letters, Lowercase Letters and Special Characters – you need to have at least one of each type.
  • The Special Characters you can use are:   ! @ # $ % *       These symbols are above the number keys 1-5 and 8 on the keyboard.
  • You may not use any string from your name or login ID.  So, if your name is Mary – mar or ary would not be valid.
  • If you have had an account already, your password must be sufficiently different from previous passwords.
  • Helpful hints:  Be creative. If you want to use strings of words try substituting numbers and special characters for letters:  J@nu@ry1  would be a good password.  So would D!ck!n$0n 

This way you can cover all the rules.

Login with your temporary password into the development account, you will be prompted to change your password. Please change your password in the development account, then logout of development.  Login to the production account with the new password you just created to do your work.  Do not use the development account for your work.  That account is only meant for testing purposes.

Last Modified: March 11, 2020 icon icon Copy Link

Logging into Perceptive

  1. To login, use your FDU NetID (Email credentials):
  1. After you login, you should have a screen that looks something like this:

Capture

  1. To capture a document to store in Perceptive, click on the Capture tab on the main Experience screen.
  1. Now the Capture screen will display.
  2. Now you will choose the appropriate Application Plan to Use
  3. Make sure that in the box on the top left under the Perceptive logo and Capture has the correct Capture Profile you will use to store the document.  In this example, the Ext Capture Profile Learning House Staff has been chosen.  When chosen, the Document Properties box will appear on the right side of the screen with the appropriate field labels.
  1. Now click on the Capture tab next to the Capture Profile that you picked.  A new dialog box will appear:
  1. Click on the Browse tab.  This will bring up File Explorer.  Choose the file you want to save to Perceptive. 
  1. When you click Open, it will bring you back to the Dialog Box.  There will be a pause and when the document has been selected, the message “1 file selected” will appear.  
  1. Click on the highlighted tab that says “Done”.
  2. The Capture screen re-appears and the selected document will appear in a box on the left.  The Document Properties box will re-appear on the right. 
  1. In the first field, choose the drawer in which you wish to store the document.  Now fill in the remaining fields with the appropriate information. 
  1. When done filling in the data, click on the Save tab at the top middle of the screen next to the Capture drop down.  
  2. Once you click Save, the document has been stored in Perceptive and you will see a “Success” message highlighted in green:
  1. The data that you entered will also disappear from the Document Properties box.  Now you are ready to capture your next document for Perceptive going through the same steps that you just went through.

Document Search

  1. To search for a document in Perceptive Experience, click on the Documents tab on the main Experience screen.
  1. Now the Documents Search screen will display.  On the left hand side, a column labeled “Document Views” will appear showing the drawers for which you will have access.  Please highlight and click on the appropriate drawer where you document resides.  

Also, two boxes will appear in the middle – a white box with the words “Search in the name of the highlighted drawer on the left”.  The second blue box says Enter Search Criteria.

  • To enter search criteria, click inside the white box.  A new row of boxes will appear between the two original boxes.  These new boxes are the criteria and method you wish to conduct a search.  The first box is labeled “Add constraint”.  It is a dropdown box with a list of keys you may search on.  Name will always appear as the first entry.  Do not attempt to use that constraint.  It is not what you think it might be.   It is a parameter that we do not use.  Choose the constraint or key that you wish from the drop down – usually ID number or Last Name.  The second box is also a drop down box.  It is for the operation that will be performed – normally you would choose “starts with” or “equal to”.  The third box is where you would type in the actual value of the key you are looking for, usually the last name or ID number of the person you are searching for.  There is a wild card that you can use if you are unsure about the spelling of the key or the complete ID number.  The wildcard is the percent sign (%).  An example would be BRAN% or %ancon% or 01234%.  Also in the case of ID numbers, the leading zero is important to include.  If searching for ID# 0956712 using “equal to” you must make sure that the leading zero is included. 
  • Below is an example of a search where I want to find MIS COLLEAGUE Account Requests for anyone who has an ID number beginning with “14”.  I would click on the clear white box to get the three prompt boxes.  I would then put in the Constraint (Key), then the operand and finally the value of what I am searching for – ID number – starts with – 14.  I would then click on the Add button and that gets entered into the previously blank search box.  You may add another constraint (key) if you like or just click on the blue Search button at the very right.
  • Here is another example below where I am looking for anyone in this drawer that has the string ‘ranc’ in the last name. Notice the operand and the placement of the % signs in the value field.
Last Modified: March 20, 2020 icon icon Copy Link

Follow the instructions below to download and install SPSS for Students.

Windows Installation Instructions

  1. Select the correct version to download that corresponds to your operating system.
  1. In your Downloads folder double-click on IBM_SPSS_STATISTICS_CLIENT_64-BIT or IBM_SPSS_STATISTICS_CLIENT_32-BIT to start the installation.
  2. If the User Access Control dialog box appears, click Yes
  3. Click Next
  4. Click on I accept the terms in the license agreement to continue and then click on Next
  5. Ensure Yes is selected under Install IBM SPSS Statistics – Essentials for Python
  6. Click on I accept the terms in the license agreement again to continue and then click on Next
  7. On the following screen prompt click on I accept the terms in the license agreement to continue
  8. Leave the default option and click Next on the Destination Folder screen prompt.
  1. Finally, click on Install to start the installation
  1. Ensure Start SPSS Statistics 26 License Authorization Wizard now is selected and click on Finish
  1. Leave the default selection and click Next
  1. Call (973)-443-8899 to obtain a unique activation code for SPSS. You will need to provide the class you are registered for. Enter the unique activation code and click on Next. Please note this is a one-time use code and will only activate one copy of SPSS.
  1. The next window will say Activation Successful. Click Next
  1. Click on the IBM SPSS Statistics 26 icon in your Start menu to start the program

macOS Installation Instructions

  1. Double-click SPSS_Statistics_Installer and enter your macOS password. You may need to click Open if you receive a warning about opening a downloaded file
  1. Click Next
  1. Check the circle to accept the terms in the license agreement and click Next
  1. Check the circle for Yes to install Essentials for Python and click Next
  1. Check the box to agree to the terms of the license agreement and click Next
  1. Check the box to agree to the terms of the license agreement and click Next
  1. Click Next to install in the default location
  1. Click Install
  1. Ensure the box for License Authorization Wizard is checked and click Done
  1. The License Authorization Wizard will open. Click Next
  1. Ensure the circle for Authorized user license is checked and click Next
  1. Enter the provided serial number in the field and click Next
  1. Click Finish
Last Modified: June 26, 2020 icon icon Copy Link
  • What is Webadvisor?

    Webadvisor is one of three systems used on campus using the WEB prefix in the name.  The other “WEB” systems are Webcampus and Webmail.   Webadvisor is used by students, faculty and staff for various purposes.  Students can use Webadvisor to search for classes, register for classes (if permitted), view class schedule, use Degree Audit (if permitted), accept Financial Aid award letters, pay bills on line, view grades, change emergency notification contact information and other tasks. Those faculty and staff that oversee budgets can access the information in Webadvisor.  Faculty can also view their class rosters and their class schedules, do enrollment verifications and do grading on-line.

  • How does one get a Webadvisor account?

    It depends upon whether or not you are an undergraduate student or a graduate student.  An undergraduate student (new or transfer) will get an account automatically after two things are accomplished.  The student must create an FDU Webmail account for themselves AND the student must be registered (through Enrollment Services) for classes for an upcoming semester.  Once these two things occur, within 2 business days (up to 3 business days in the summer) the student will receive an email containing the login information for their Webadvisor account.   If you are a graduate student and have been accepted into the University, you must create an FDU email account for yourself.  You can then either wait for the automatic process to generate the Webadvisor account and subsequent email containing the login information or you may request that a Webadvisor account be created for you by writing to webadvisoradmin@fdu.edu.

  • If I have a problem using Webadvisor, whom should I contact?

    Problems using Webadvisor may be divided into two categories: technical and non-technical.  For technical questions such as login problems, menu issues, login/password issues, error messages on screens, etc. you may write to webadvisoradmin@fdu.edu for help.  Someone is always available during business hours to field email questions sent to that address and sometimes people will answer questions after normal business hours as well.  Non-technical issues such as missing grades, financial aid awards, transcript requests, bill payments, degree audit questions, address changes, incorrect data, etc. should be addressed to the appropriate office such as Enrollment Services  or the Financial Aid Office.

    Enrollment Services

    Financial Aid

  • What are the hours of operation for Webadvisor?

    Webadvisor is available for use between the hours of 3:00am – 11:00pm daily.  During priority registration, the hours are from 8:00am – 11:00pm.  Please check for any changes in the hours of operation that are posted on the main Webadvisor page webadvisor.fdu.edu

  • How do I access Webadvisor?

    When you are on the main FDU webpage (fdu.edu) there is a dropdown menu on the top right labeled “Web Shortcuts”.  Under there you will find links to the various systems on campus including Webadvisor.  Once your account has been created you may use your email login and password to login to Webadvisor.  Do not click on the Prospective Students tab as you are already a student.  Only click on the Log In tab on the menu bar at the top.

  • What if I forget my login information for Webadvisor?

    If you forget your login or password for Webadvisor, that means that you have forgotten your email login and password since they are the same.  You must contact the FDU Help Desk at fdutac@fdu.edu or call (973)-443-8822 to ask for assistance.  Once your issue is resolved, you will be able to login to Webadvisor.

  • Do Webadvisor passwords expire?

    Yes, Webadvisor passwords expire when your FDU Net ID (email) password expires.  When you change your email password it will be valid to use to login to Webadvisor.

  • I received a message saying my account has been locked. What do I do?

    If you receive a lockout message, don’t panic.  Just close your browser and then start a new session and clear your browser cache or try logging in with a different browser.  You should be able to access Webadvisor again after you do that.

  • Why am I getting strange results in Webadvisor?

    Strange results such as inappropriate screen responses, missing menu items or text, etc. may be due to an incompatible version of the browser software you are using to access Webadvisor.  Or it may be due to the security settings in your browser.  In general, Internet Explorer, Mozilla Firefox, Google Chrome and Safari will work with Webadvisor.  However, the PC, laptop or other device you are using may be at a patch level that may cause problems using Webadvisor.  If that is the case, try using a different browser or even a different PC, laptop or other device.  You can also see if the security settings in your browser are set at a medium level and allow for cookies to be set.  Doing this may also clear up browser issues.  Also, some companies and other entities have firewalls that allow limited or no communication outside of the home network.  If that is the case, you will not be able to use Webadvisor from that site.

  • Why don’t I have the Degree Audit option?

    If the Degree Audit option does not appear on your menu, then your academic program of study is not set up to use Degree Audit.  For further information regarding that, please contact the Records Office in Enrollment Services or speak to your academic advisor.
    Enrollment Services

  • Why don’t I have the option to register for classes on Webadvisor?

    Being able to register for classes is dependent upon the academic program you are enrolled in.  Most graduate students can register for classes with the exception of a couple of academic programs.  Many undergraduate students may register for classes on-line through Webadvisor AFTER their initial enrollment.  Some undergraduate and graduate academic programs, however, do not permit on-line registration at all because they require the student to meet with their advisor who will register them.

  • Why don’t I see my grades on Webadvisor?

    If your grades do not appear on Webadvisor then your professor probably has not entered them on Webadvisor yet.  If the professor says they have entered them onto Webadvisor, then Enrollment Services has not yet done the verification process.  The verification process is done at least once daily.  Once the process has been run, the grades will appear.

  • I need an official academic transcript. How do I get one?

    You can use Webadvisor for this.  Just click on the Transcript link.  If you are an alumnus of FDU, you need an FDU email account.  You can create an alumni email account via the WEBMAIL page.  If you cannot get a transcript through Webadvisor then please visit the Enrollment Services web page on (fdu.edu) or call the Enrollment Services office on the campus you attend(ed).

  • I need an official academic transcript. How do I get one?

    Official transcripts are not available through Webadvisor.  Official transcripts may be requested from enrollment services.
    Enrollment Services Transcripts

  • Why don’t I see my Financial Aid Award Letter on Webadvisor so I can accept it?

    If you are expecting to see a Financial Aid Award Letter in Webadvisor and do not then your award is in a pending status and you should contact the Financial Aid Office.  All questions regarding your aid should be addressed directly to the Financial Aid Office.

  • Can I pay my bill online?

    Yes you can pay your bill online by clicking on the Make a Payment link.  You MUST have a balance to do this – there are no options for pre-payments of anticipated bills.

  • Account Information: Login, Password Help Information

    Please make sure you follow the directions below during Webadvisor hours of operation listed on the main Webadvisor page.

    Do not click on the Prospective Student tab.

    If you are locked out, the lockout is temporary.

    If you have login issues regarding Webadvisor you must contact the Help Desk at fdutac@fdu.edu or (973)-443-8822 because that means there is also a problem with your NetID credentials.

Last Modified: March 23, 2020 icon icon Copy Link

This is a handy little “cheat-sheet” for students, faculty and staff who are trying to understand some of the computer lingo used on campus.  The terms that seem to cause the most confusion for most people all start with the string “Web”.  That is not surprising because there are three systems that start with “Web”: Webadvisor, Webcampus and Webmail.

WEBADVISOR

Webadvisor is a product made by Ellucian, FDU’s administrative system vendor.  Webadvisor does different things for different people depending upon their role at the University.

Webadvisor for Students:

  • Search for Classes
  • Register for Classes
  • Access Class Schedule
  • Print an Unofficial Transcript
  • Check Term Grades
  • Degree Audit
  • Declaration to Graduate
  • Accept or Reject Financial Aid
  • Check Financial Aid Awards
  • View/Print Financial Aid Award Letter
  • Check Account Balance
  • Make a Payment (link to a third-party)
  • FDU Alert Personal Information
  • FERPA Emergency Releases
  • Parent/Guardian/Other Access to Student Information

Webadvisor for Faculty:

  • Search for Classes
  • View Term Class Schedule
  • View Term Rosters
  • Grading On-Line
  • Advisee Information
  • Degree Audit Advising
  • Enrollment Verification
  • Non-Attendance Forms
  • Budget Inquiry (Authorized faculty only)
  • FDU Alert Personal Information

Webadvisor for Staff:

  • Budget Inquiry (Authorized staff only)
  • View Personal/Sick/Vacation Leave Balances (Non-Exempt Staff)
  • FDU Alert Personal Information

A new undergraduate student (freshman or transfer) will get a Webadvisor account after they do two things: obtain an FDU email account (Webmail) and register for classes either through Enrollment Services or their advisor.  After doing these two things, the student will receive an email within two (2) BUSINESS days in their FDU email account saying that their Webadvisor account has been created and that they should use their email credentials as their login credentials for Webadvisor. Graduate students must create their email account and then send an email to webadvisoradmin@fdu.edu from their new FDU email account to request Webadvisor access.  The MIS Department is responsible for Webadvisor and help is available by writing to webadvisoradmin@fdu.edu .  

WEBCAMPUS

Webcampus is a course content management system.   FDU’s Webcampus is also known as the Blackboard System.  On-line courses are taught through this system which also allows for interaction between the student and faculty member as well as on-line class discussions.  Webcampus is handled by the Center for Teaching and Learning with Technology department.  The Organization feature in Webcampus is used by many faculty and staff members of the University.  To access the Webcampus system, an individual must have a Webmail account.  Any questions or problems with Webcampus should be funneled through the Help Desk.  The Help Desk can be reached by phone at 973-443-8822 or via email to fdutac@fdu.edu .

WEBMAIL

Webmail is FDU’s email system and is a means of electronic communication among all faculty, staff and students, as well as off-campus individuals.  It is important that every student have an FDU email account since an FDU email account is a pre-requisite of attaining a Webadvisor or Webcampus account.  The FDU email system is handled by the University Systems and Security Department.  Any questions or problems with Webmail should be funneled through the Help Desk.  The Help Desk can be reached by phone at (973)-443-8822 or via email to fdutac@fdu.edu.

Last Modified: March 11, 2020 icon icon Copy Link
Staff Directory
BO
Brian O'Connor Management Information Systems Associate Director
JG
John Guerrieo Management Information Systems Support Coordinator
JB
Joseph Brancone Management Information Systems Associate Director
LS
Lisa Schelhouse Management Information Systems Technical Analyst
RG
Raymond Gregory Management Information Systems Programmer Analyist
SK
Saul Kleinman Management Information Systems Associate Vice President