All video projects produced by Multimedia Services must be closed captioned and transcribed. Captions appear onscreen simultaneously with the audio and video and follows the same timing. It exists within the video player. A transcript is the same word-for-word content as captions, but presented in a separate document, whether it is a text file, word processing document, PDF, or web page.
B-Roll is supplemental footage inserted as a cutaway under narration or interview that helps tell the story. It can be used to introduce a segment or to cover a speaker’s audio or video miscues.
Acquiring B-Roll
Multimedia Services has a significant amount of b-roll, however, there are projects that are so specific that we will not have the exact material required. In these situations, the producer will need to schedule a day(s) to acquire the footage. In some cases, scenarios may need to be created. If students are involved in the scenario(s) a signed release form will be needed. If b-roll needs to be recorded off campus, permits may be required.
Zoom comes pre-stocked with numerous security features designed to control online classrooms, prevent disruption, and help educators effectively teach remotely. Here are some best practices for securing your virtual classroom using Zoom.
Once a project is completed, an invoice will be generated that accurately reflects the predetermined cost associated with the production. An e-mail will be sent to the initial contractor of the production, and a GL account number will be requested to be added to the invoice and sent to Finance to complete the transfer.
Two-factor authentication also referred to as multi-factor authentication, provides an additional layer of security when logging in to a website. Two-factor authentication is becoming the standard in cybersecurity. Google, Apple, and other services all have their two-factor authentication methods. In short, passwords are no longer sufficient in protecting our sensitive data; we’ve got to add another layer of security to our accounts.
DUO Push – if you have the DUO Mobile App installed on your smartphone or tablet, you can receive a push notification. From the app, you can approve or deny the login attempt.
Passcodes via DUO Mobile App – If you have the DUO Mobile app installed, you can receive a single passcode by tapping the FDU logo in the mobile app. This code must be used immediately.
Passcodes via SMS (Faculty/Staff Only) – users can receive a one-time use code via text message. To get you a one-time code, click Enter Passcode, then click on the blue button “Text me new codes.” These codes do not expire, and they are valid until used. You do not have to have a smartphone for this option.
Phone Call
(Faculty/Staff Only) – you can receive a phone call on your mobile phone or landline phone. The call will give instructions on approving or denying the login attempt.
If you opt-out of the DUO Mobile Application push notifications, there are a variety of passcode options to utilize as your second verification method.
Passcodes via DUO Mobile App – If you have the DUO Mobile app installed, you can receive a single passcode by tapping the FDU logo in the mobile app. This code must be used immediately.
Passcodes via SMS(Faculty/Staff Only) – users can receive a one-time use code via text message. To get you one-time code click Enter Passcode, then click on the blue button “Text me new codes.”These codes do not expire, and they are valid until used. You do not have to have a smartphone for this option.
Selecting this option will allow you to bypass DUO authentication for the next 60 days. This only works if cookies are enabled, and you are logging in from the same computer and browser. You will still be prompted to verify once – with your username and password. You will not be able to access your settings on that particular browser during the 60 days. Please note that if you have tools or policies running that regularly delete or clean cookies, the remember me feature will not work. If you do need to access your settings (perhaps to add another device), just try another browser or visit the FDU Self-Service Portal. Remember me will not work if your browser is set to private browsing mode.
The remember me feature relies on browser cookies. For remember me to work, your Internet browser must allow cookies to be stored. Visit your browser content settings to ensure cookies are being stored. Some departments on campus do not allow cookies to be stored. If the remember me feature does not work on your browser, check with desktop support in your area.
If you do not have your device with you, you can obtain a batch of temporary passcodes. To obtain a temporary passcode, call the Fairleigh Dickinson University Technical Assistance Center (UTAC). Each of the passcodes can only be used once and will expire in 7 days.
Yes, the passcode option on the DUO app does not require WiFi or cellular connectivity, it even works on airplane mode. To use this option, visit the DUO app on your smartphone, and tap the key icon to obtain a passcode. Enter the passcode into the DUO prompt when logging into any website that requires DUO authentication.
DUO Authentication is required by any application the utilizes the university Single Sign-On (SSO) service. Examples of some websites that require DUO authentication are listed below.
You may have trouble receiving push requests if there are network issues between your phone and Duo’s service. Many phones have difficulty determining whether to use the Wi-Fi or cellular data channel when checking for push requests and simply turning the phone to airplane mode and back to normal operating mode again often resolves these types of issues, if there is a reliable internet connection available. Similarly, the issue may be resolved by turning off the Wi-Fi connection on your device and using the cellular data connection.
Check the time and date on your phone and make sure they are correct. If the date and time on your phone are manually set, try changing your device’s configuration to sync date and time automatically with the network.
iOS users can run a troubleshooting tool from within Duo Mobile version 3.32.0 or later. To run the tool:
Open the Duo Mobile app on your iOS device and tap the Edit button in the top left of the accounts list screen, then tap the name of the account for you aren’t receiving push requests.
Next, tap the Get Started button in the “Missing Notifications?” section of the “Account Details” screen.
Duo Mobile performs the test. If any step fails, you’ll receive further troubleshooting suggestions. After taking the suggested actions, press “Run test again” to retry.
The steps that Push Troubleshooting performs automatically are as follows:
Check device settings.
Check internet connectivity.
Check that the device can contact Duo’s cloud service.
Attempts to send a test Duo Push notification.
Should none of these actions help, see the Duo Knowledge Base for additional iOS and Android troubleshooting steps.
If you can’t get Duo Push working on your own, you can log in with a passcode generated by the Duo Mobile app and send a new activation link to your phone.
NOTE: Google Play Services are required to receive push notifications on Android. Users without Google Play Services installed will have to “fetch” by swiping down in the DUO Mobile app.
If your phone number has not changed, login to FDU Self-Service Portal then choose the “Call my Phone” option.
Choose your device from the list, and then click “Device Options” next to your phone.
Next click the “Reactivate Duo Mobile” button (you will need to install the Duo app on your phone to proceed). Then follow the instructions to activate DUO Mobile on your new device.
If you have a new phone number, you will first need to obtain a temporary passcode (see the ‘What are Passcodes?’ section above).
Yes, you can add devices by visiting your DUO settings. When you see the DUO prompt with the three notification options, click “Settings” at the top right.
NOTE: If you are using the Remember Me for 60 days feature, you will need to visit FDU Self-Service Portalaccess your settings.)
After you click Settings, click “Add a New Device“. You can register smartphones, cell phones, tablets, and landline phones.
The DUO smartphone application serves only to provide two-factor authentication. It does not access any personal information on your device, nor does it track your location. Learn more about DUO’s commitment to privacy on its website.
The prices on this sheet have been pre-negotiated with our vendor. A quote is not needed to place an order for one of the approved headsets. Only approved headsets can be attached to Unified Communications devices.
If you have any questions, please contact Megan Kogut at (203)-851-7083
Below you can download the manuals for the new FDU Unified Communications Phone Systems from Cisco. The manuals provide information on how to use and access the voicemail features.
FDU has a number of technology enhanced classrooms that are capable of video/computer projection. To find out if your classroom is on this list please review the charts below for your campus:
Metropolitan Campus Technology Chart
Tip
Scroll left to right on the chart if viewing on a Mobile device or in Desktop preview mode. To view the full chart, rotate your Mobile device into landscape mode. On Desktop, press the full screen button (icon with expanding arrows inside of a circle) on the top right of the article header.
Building Name
Projector Enabled Rooms
DVD/VCR Combo Rooms
Speaker Enabled
Echo 360
HDMI Jack
Smartboard
Becton Hall
202
Yes
Yes
Laser
Becton Hall
205
Yes
Yes
Laser
Becton Hall
208
Yes
Yes
Laser
Becton Hall
302
Only DVD
Yes
Yes
Yes
Becton Hall
304
Only DVD
Yes
Yes
Yes
Becton Hall
305
Yes
Yes
Becton Hall
306
Yes
Yes
Becton Hall
402
Yes
Laser
Becton Hall
403/404 (LED Screen)
Yes
Yes
Yes
Yes
Becton Hall
405
Yes
Laser
Becton Hall
406
Yes
Laser
Becton Hall
407
Yes
Laser
Becton Hall
408
Yes
Laser
Becton Hall Conference Room
307
Dickinson Hall
1104
Yes
Yes
Laser
Dickinson Hall
1128
Yes
Yes
Yes
Dickinson Hall
1129
Yes
Yes
Yes
Dickinson Hall
1142
Yes
Yes
Laser
Dickinson Hall
1143
Yes
Yes
Yes
Dickinson Hall
1144
Yes
Yes
Laser
Dickinson Hall
1148
Yes
Dickinson Hall
1149
Yes
Yes
Yes
Dickinson Hall
1150
Yes
Yes
Yes
Dickinson Hall
1151
Yes
Yes
Laser
Dickinson Hall
1152 (LED Television)
Yes
Yes
Yes
Dickinson Hall
1153 (LED Televison)
Yes
Yes
Yes
Dickinson Hall
1165 (LED Televison)
Yes
Yes
Yes
Dickinson Hall
1170 (LED Television)
Yes
Yes
Yes
Dickinson Hall
2135
Yes
Yes
Yes
Laser
Dickinson Hall
2137
Yes
Yes
Yes
Dickinson Hall
2177
Yes
Yes
Laser
Dickinson Hall
2178
Yes
Yes
Yes
Laser
Yes
Dickinson Hall
2230
Yes
Yes
Laser
Dickinson Hall
2249
Yes
Yes
Yes
Dickinson Hall
2262
Individual DVD & VCR
Yes
Dickinson Hall
2263
Yes
Laser
Dickinson Hall
4468
Yes
Laser
Dickinson Hall
4469
Yes
Yes
Laser
Dickinson Hall
4473
Yes
Yes
Laser
Dickinson Hall
4475
Yes
Yes
Laser
Dickinson Hall
5504
Yes
Yes
Laser
Dickinson Hall
5506
Yes
Yes
Laser
Dickinson Hall
5509
Laser
Dickinson Hall
5520
Yes
Laser
Dickinson Hall
5523
Yes
Yes
Dickinson Hall
5529
Yes
Yes
Laser
Dickinson Hall
5534
Yes
Yes
Laser
Dickinson Hall – Conference Room
1191
Laser
Dickinson Hall – Conference Room
2245
Yes
Yes
Laser
Dickinson Hall – Continuing Education
1127
Yes
Yes
Laser
Dickinson Hall (Lab A)
2163
Yes
Laser
Dickinson Hall (Lab B)
2164
Yes
Laser
Edward Williams Building
201
Yes
Yes
Edward Williams Building
202
Yes
Yes
Edward Williams Building
203
Yes
Edward Williams Building
204
Yes
Yes
Yes
Edward Williams Building
205
Yes
Laser
Edward Williams Building
206
Yes
Laser
Edward Williams Building
207
Yes
Yes
Edward Williams Building
209
Yes
Laser
Edward Williams Building
301
Yes
Laser
Edward Williams Building
302
Yes
Laser
Edward Williams Building
303
Yes
Laser
Edward Williams Building
304
Yes
Laser
Edward Williams Building
305
Yes
Laser
Edward Williams Building
308
Yes
Laser
Edward Williams Building
309
Yes
Laser
Edward Williams Building
Commons 1
Yes
Yes
Laser
Edward Williams Building
Commons 2
Yes
Yes
Laser
Edward Williams Building
Auditorium
Yes
Yes
Laser
Giovatto Library
Writing Lab
Yes
Laser
Giovatto Library
WLB 3
Yes
Yes
Laser
Giovatto Library
WLB 4
Yes
Yes
Laser
Giovatto Library
Auditorium
Yes
Yes
Giovatto Library
WLB 1 (LED Screen)
Yes
Yes (TV Speakers)
Giovatto Library
WLB2 (LED Screen)
Yes
Yes (TV Speakers)
Multipurpose Room
Yes
Yes
Yes
Laser
Muscarelle
105
Yes
Yes
Laser
Muscarelle
202
Yes
Yes
Muscarelle
203
Yes
Yes
Laser
Muscarelle
204
Yes
Laser
Muscarelle
205
Yes
Yes
Yes
Muscarelle
206
Yes
Yes
Yes
Muscarelle
207L
Yes
Laser
Muscarelle
207R
Yes
Yes
Yes
Robison Annex
100
Yes
Yes
Laser
Robison Annex
101
Yes
Yes
Laser
Robison Annex
203
Yes
Yes
Yes
Robison Annex
204
Yes
Yes
Yes
Robison Annex
205
Yes
Yes
Laser
Robison Annex
300
Yes
Laser
Robison Annex
301
Yes
Yes
Robison Annex
303
Yes
Laser
Robison Annex
304
Yes
Yes
Laser
Robison Annex
305
Yes
Laser
Robison Hall
23B
Yes
Yes
Laser
Robison Hall
501
Robison Hall
503
Laser
Rutherford Room
Yes
Yes
Yes
Laser
University Hall Theatre
LED Screen
Yes
University Hall
Front Lab
Yes
Laser
University Hall
Back Lab
Yes
Laser
University Hall
Multimedia Lab
Yes
Yes
Laser
Williams Hall
Yes
Williams Hall
102
Yes
Yes
Laser
Williams Hall
107
Yes
Yes
Laser
Williams Hall
201
Yes
Laser
Williams Hall
202
Yes
Laser
Williams Hall
203
Yes
Laser
Williams Hall
206
Yes
Laser
Williams Hall
207
Yes
Yes
Wilson Auditorium
Yes
Yes
Yes
Laser
close
Florham Campus Technology Chart
Tip
Scroll left to right on the chart if viewing on a Mobile device or in Desktop preview mode. To view the full chart, rotate your Mobile device into landscape mode. On Desktop, press the full screen button (icon with expanding arrows inside of a circle) on the top right of the article header.
Code42 will send users an email alert notifying of any incomplete backups of their devices.
The Code42 email alert will be sent from Code42 for Enterprise <noreply@code42.com>
The Subject line of the email will be labeled with: Critical: [Name of Device] not backed up
Backup Alert
You will receive an alert when your computer hasn’t backed up to Code42 for 5 calendar days. The email will look like the example below:
Code42 Backup Alert Email Notification
What to do if you get a backup alert
After receiving a Code42 backup alert email, you should locate the device the email specifies in need of backup. The Code42 device name will be listed in the Subject: line and Computer Name: line of the Code42 backup alert email. To locate the name of a Code42 device, left-click the Code42 “C” symbol icon in the Windows System Tray, also referred to as the notification area.
Tip
The Windows System Tray or notification area is usually located on the bottom right of the Windows taskbar, next to the displayed digital clock.
For macOS users left-click Code42 “C” symbol icon on the macOS icon menu bar. The Code42 device name will be displayed in the console. Ensure the Code42 application displays the same name as the Code42 backup alert email you received.
Code42 “C” symbol icon
Code42 Device Name
After locating the correct specified device stated in the Code42 backup alert email, force a backup of the device by performing the following:
Left-click the “Code42” System Tray or macOS menu bar Icon
Code42 Icon
Left-click “Run backup now“
Note
The backup may take some time to complete. This depends on the length of time since Code42’s last complete backup and the amount of new data needed to be backed up.
The FDU computer labs provide a safe and welcoming study space for our users. The computer labs provide access to technological resources such as: current specialty software applications for a variety of majors, access to online libraries for research, internet access, and print services. Our labs are also available to faculty for instruction in both technology-intensive and non-intensive majors. The computer labs are also used as a venue for various workshops and university programs. The lab hours are flexible to meet the needs of both resident students and commuter students. The lab operations also provide on-campus work opportunities for our students to develop their skills and offer customer service and technical support to our campus community.
FDU Computer Labs Provide:
A conducive learning space that enables students to develop the skills necessary for collaboration and teamwork.
Hands on experience with current hardware and software applications used for a variety of majors.
Students access to the same technology resources for the purposes of research, printing, and producing professional work.
Customer service and on-site technical support from our student staff.
Access and opportunities for students to develop their computer skills.
Interactive learning opportunities between faculty and students; theory and application in one setting under the supervision of faculty with the support of student staff.
To access Forms, you will be directed to our SAMI Support Portal where you will be asked to log in using your NETID and authenticate using Duo. Once you click “Next,” you will be forwarded to samisupport.fdu.edu in a new window or tab.