Information

Regulatory Law

Any videos distributed on various platforms by FDU must comply with federal regulations concerning accessibility for individuals who are deaf or hard of hearing. It’s essential to ensure that our content is accessible to all members of our community, in line with these important guidelines.

To read the Americans with Disabilities Act rules and regulations, visit the link below:

Americans with Disabilities Act

Transcription and Closed Captioning

All video projects produced by Multimedia Services must be closed captioned and transcribed. Captions appear onscreen simultaneously with the audio and video and follows the same timing. It exists within the video player. A transcript is the same word-for-word content as captions, but presented in a separate document, whether it is a text file, word processing document, PDF, or web page.

What is B-ROLL?

B-ROLL is supplemental footage inserted as a cutaway under narration or interview that helps tell the story. It can be used to introduce a segment or to cover a speaker’s audio or video miscues.

Acquiring B-ROLL

Multimedia Services has a significant amount of B-ROLL, however, there are projects that are so specific that we will not have the exact material required. In these situations, the producer will need to schedule a day(s) to acquire the footage. In some cases, scenarios may need to be created. If B-ROLL needs to be recorded off campus, permits may be required.

Requesting Access to B-ROLL Previously Captured

We currently grant access to existing B-ROLL via direct request. Our B-ROLL catalog is currently hosted on Sony CI and can be shared with anyone in and outside of FDU upon request. For access to our B-ROLL, please email danielpando@fdu.edu.

Zoom comes pre-stocked with numerous security features designed to control online classrooms, prevent disruption, and help educators effectively teach remotely. Here are some best practices for securing your virtual classroom using Zoom.

Project Quotes

Upon request, we are able to provide an initial quote for your video project, giving you an estimated cost. For a more accurate estimate, please provide as many details as possible about the project. To initiate your video project and request a quote, please email danielpando@fdu.edu.

Invoicing After Project Completion

Once a project is completed, an invoice will be generated that accurately reflects the predetermined cost associated with the production. An e-mail will be sent to the initial contractor of the production, and a GL account number will be requested to be added to the invoice and sent to Finance to complete the transfer.

As a staff or faculty member, you can request a Headset for the new Cisco IP Unified Communications system.

Use the link below to access the “CDW Premium Page” for Fairleigh Dickinson University Voice Services.

This site will provide information, product offerings, and contract pricing regarding headsets that are compatible with Cisco 8000 Series phones (Models 8811 and 8851). Follow the steps as noted on the web page to select a suitable headset.

After you obtain a quote for the specified equipment, you will need to complete the purchase process as usual.

CDW Premium Page

Below you can download the manuals for the FDU Unified Communications Phone Systems from Cisco. The manuals provide information on how to use and access the voicemail features.

Florham and Metro

Vancouver

Model 8811 Download

FDU has a number of technology enhanced classrooms that are capable of video/computer projection. To find out if your classroom is on this list please review the charts below for your campus:

The FDU computer labs provide a safe and welcoming study space for our users. The computer labs provide access to technological resources such as: current specialty software applications for a variety of majors, access to online libraries for research, internet access, and print services. Our labs are also available to faculty for instruction in both technology-intensive and non-intensive majors. The computer labs are also used as a venue for various workshops and university programs. The lab hours are flexible to meet the needs of both resident students and commuter students. The lab operations also provide on-campus work opportunities for our students to develop their skills and offer customer service and technical support to our campus community.

FDU Computer Labs Provide:

• A conducive learning space that enables students to develop the skills necessary for collaboration and teamwork.
• Hands on experience with current hardware and software applications used for a variety of majors.
• Students access to the same technology resources for the purposes of research, printing, and producing professional work.
• Customer service and on-site technical support from our student staff.
• Access and opportunities for students to develop their computer skills.
• Interactive learning opportunities between faculty and students; theory and application in one setting under the supervision of faculty with the support of student staff.

Due to the increasing demand of the academic computer facilities, a general document detailing the policies for computer lab reservations has been outlined. The purpose of the computer lab reservation policy is to provide faculty, staff and students with equitable access to campus computing lab resources. Most computer labs are used as classrooms and they are available for open-access use when there are no classes in session.

There are currently four Computing Services computer labs which can be used for classroom instruction on each campus. They are: D206, D207, D208, and D209 located in the Dreyfuss Building on the Florham Campus. The computer labs located on the Metropolitan Campus are: DH2163 and DH2164 in Dickinson Hall and UH Front Lab (UH22) and UH Back Lab (UH28) in University Hall. Also, there are three multimedia labs; two on the Florham campus and one on the Metropolitan campus. The multimedia labs for the Florham Campus are: D211-Animation Lab and ZEN110 – Graphic Design Lab) located in the Dreyfuss and ZEN Buildings. On the Metropolitan campus, the multimedia lab (MML) is located in Becton Hall Room 403. The multimedia labs are primarily used for courses offered by the FDU School of Arts. All labs used for classroom instruction and general use are equipped with a LaserJet printer and data projector. The Animation Lab is equipped with 3-D printers. All multimedia labs are equipped with ZOOM capability to support hybrid instruction.

If you have any questions regarding the lab reservation policy, please contact Denzel James via email at: d.james@fdu.edu

As technology evolves and new features are offered, there may be times when unwanted or unexpected things happen. This page is dedicated to providing some tips, tricks, and recommendations to circumvent these undesired circumstances.

Normalize Sound Levels – Windows

Microsoft Windows 10 automatically adjusts audio levels between different applications. This can affect the level of sounds from various applications depending on what program is currently being used. This feature can be turned off using the instructions below.

1. From the Sound Icon in your task bar, single right-click

2. Click “Sounds“

3. Click “Communications” tab.

4. Select the “Do nothing” radial button

5. Click “Apply”
6. Click “OK”

Adjust Microphone Settings – Windows

To ensure clear and audible audio in virtual meeting applications, such as Zoom, please follow the instructions below.

1. Right-click the Audio icon in the system tray portion of the task bar

2. Click “Sounds”

3. Click “Recording”

4. Right Click on “Microphone Array” and select “Properties”

5. Click the “Advanced” and un-check “Enable Audio Enhancements”

6. Click “Apply”

7. Click “OK”

Adjust Power Options – Lenovo Laptops

Default power profiles in Windows 10 are configured to balance performance and battery life. To change these settings, please follow the steps below.

1. Click on Start, and then click “Settings“

2. Click on “System“

3. Select “Power & Sleep“

4. To modify power settings while the laptop is plugged in or on battery power, modify the below options

5. For additional power settings, such as the laptop lid and power button settings, click Additional power settings

6. Select either “Choose what the power buttons do” or “Choose what closing the lid does“

7. The options below will allow modifying the effects of pressing the power button and closing the lid

Restarting A Computer

Rebooting a device is highly encouraged as it will help keep the system running at peak performance. The benefits of a weekly reboot include:

• Mitigate vulnerabilities to cyber-attacks by applying critical updates
• Prevent performance degradation
• Prevent application memory faults
• Effectively apply system policies

To restart a device, follow the instruction below.

1. Click the Start bottom on the bottom left hand side of the task bar

2. Click the “Power” button

3. Click “Restart”

1. Click the “Apple” at the top left-hand side of your screen

1. Click “Restart“