FDU

Accessing an FDU Email Account on a Mobile Device Using the Outlook App

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The easiest way to access your FDU email account on your mobile device is to install the Outlook app from either the App Store (Apple) or the Play Store (Android).  We support and advise to use this method due to the program’s robustness and integration of all Office365 features.  Follow the steps bellow to install and set up the Outlook app on your phone.

  1. Use the links below to install the Outlook app onto your mobile device.
Android Play Store
Apple App Store
  1. Launch the app and press on “Add Account” if on an Android device. It will then prompt you to input your FDU email address. On iOS, the app will launch and immediately ask you for your FDU email address. Once filled out press “Continue” on Android. On iOS press “Add Account”
Android
Android
iOS
  1. You will be routed to the FDU Single Sign On Page, from here input your FDU email address and password and press “Sign In
  1. For security purposes, all applications which use FDU’s Single Sign On (NetID) require Duo two-factor authentication. After inputting your FDU NetID login information, Duo requires you to complete a method of second-factor authentication
  1. Your FDU email account has now been added to your device successfully. Ensure the email account is listed on your Outlook application.
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Adding a FDU Email Account to a Mobile Device’s Native ‘Mail’ App

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Setting up your FDU Email Account in the Mail app on iOS

  1. Select the “Settings” app on your Apple iOS device
  1. Select “Mail”
  1. Select “Accounts
  1. Select “Add Account”
  1. A list of email providers will be presented, select “Microsoft Exchange
  1. Enter your FDU email address and a description of the email account in the corresponding text boxes. Please note, that the default description name for the account will be ‘Exchange’, if left unchanged. Tap or select “Next” to continue when finished
  1. When prompted select “Sign In
  1. Enter your FDU email address and NetID password. Select “Sign In” to continue
  1. For security purposes, all applications which use FDU’s Single Sign On (NetID) require Duo two-factor authentication. After inputting your FDU NetID login information, Duo requires you to complete a method of second-factor authentication
  1. Chose the FDU NetID account information you would like to synchronize or access on your iOS device by toggling the choices on/off. Select “Save” to continue
  1. Your FDU email account has now been added to your iOS device successfully. Ensure the email account is listed under the “Passwords & Accounts” section of the ‘Settings’ iOS app

Setting up your FDU Email Account on Android OS

Due to multiple Android OS device manufacturers (Samsung, Google, or LG) each having their own native ‘Mail’ app, email setup and features are different depending on the manufacturer of the Android OS devices. For this reason, it is best practice to use the Microsoft ‘Outlook’ app found in the Google Play Store. Follow the instructions below to set up Outlook on Android OS.

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Installing Software On My University Laptop

Resources for: Faculty Staff
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To help protect the University’s computers and networks from cyber threats, FDU OIRT is implementing Application Control with privilege management. This feature provides all users with rights to install applications as needed while continuing to protect resources from unknown and malicious risks.

All software is typically installed from a setup file. Any setup file for an application should only be downloaded from the developer’s official site. For example, to install Google Chrome, the setup file should only be downloaded from Google’s official site (www.google.com).

Any setup file on a USB drive, CD drive, or any other removable media should only be installed if provided directly from the developer or other credible source.

Windows

By default, the setup file will be located within the Downloads folder

C:\users\yourusername\downloads\

In order to install software on a university laptop with Windows 10, follow the process defined below:

  1. Right-click the setup file for the application to be installed
  2. Click “Run with Administrative Privileges (Audited)” on the setup file
  1. Provide a valid reason for installation and use of the application in the space provided and press “Continue

The application will now be installed with administrative privileges.

Note

While off-campus, the option to “Run with Administrative Privileges (Audited)” may not be present. Please connect to FDU VPN, lock the machine by pressing “Window Key” + L and re-login. The feature should then be available. If this feature is not available while on-campus, please click the “Support” button above for further assistance.

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macOS

By default, the app installer file will be located within the Downloads folder

Users > YourUserName > Downloads

  1. Launch the FDU Self Service Portal app located in the Applications folder
  1. Click on “* I need to install software
  1. Click the “Allow Install” button
  1. Click “Thank you.” when prompted

Note:

It may take 15 seconds or more for the above prompt to be presented after clicking the “Allow Install” button from step 3.

  1. Launch the application installer for the software package you want to install on your MacBook

Your macOS application will now be installed with administrative privileges.

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Fairleigh Dickinson University regularly hosts on-campus visitors requiring access to our wireless network. As a security measure, in order to provide access to our Network, an FDU faculty member, staff member, or student must sponsor the guest(s) that they are providing access to. The sponsor takes responsibility for the Internet usage of their guests and ensures that they adhere to FDU’s Acceptable Use Policy for Computer Usage.

Choosing the Correct Account Type

  • Accounts can be created for up to 8 days
  • The sponsor can manage accounts (extend time, delete, suspend or reset password)
  • Account creation requires a valid FDU NetID to create
  • A single Guest Account (Known Guest) can be created or generic accounts (5 devices per account with the ability to create 10 generic accounts at once) can be created through this function

For events that will have a large audience, a Group Account may be needed. If you are a faculty or staff member and you require this account type, please create a sponsored guest account and then create a UTAC ticket. This can be accomplished by emailing FDUTAC@fdu.edu or calling (973)-443-8822.

Please provide UTAC with the following information:

  • Guest account name
  • The name that you would like to use for your Group account
  • Faculty/staff sponsor name, contact number and e-mail address
  • Location for the event (Building, Room, Classroom, etc.)
  • Time and date of the event

Once the ticket is created, OIRT (Office of Information Resource Technology) will contact you within 3 business days to complete the Group account activation.

EduRoam

Fairleigh Dickinson is a member of Eduroam (education roaming) which provides secure, world-wide roaming access service for the international research and education community. If your guest is coming from another Higher Education institution that is also a member of Eduroam, they will not require an FDU guest account. Instead, they can gain access to our Network simply by logging into the eduroam network with their regular credentials.

(Available on Metro and Florham Campus Only)

Creating and Managing an FDU Wireless Guest Account

Creating a FDU Wireless Guest Account
  1. Log into access.net.fdu.edu using your NetID and password
  1. Click the “Generic” or “Known Guest” button
  • Generic – This option allows you to create up to 10 accounts concurrently without entering your guest’s information
  • Known Guest – This option allows you to create an account with guest information. You need to input the guest’s “First name”, “Last name”, “Email address”, and “Phone number”. You also need to enter your own FDU email address
  1. If you have selected “Generic”, enter the number of accounts that you would like to create (maximum of 10)
  1. The remaining instructions are for both known guests and generic accounts. Choose how long you want the guest account to be active
  • First Option – Click the box next to “End of business day” if your guest only requires access through the end of the day
  • Second Option – Type the number of days required in the “Duration” box (maximum of 8). The “From Date” and “To Date” will automatically change based on the requested duration
  • Optional – If needed, you can select an exact date and time for the guest account access to begin and end (24:00 format)
  1. Click the “Create” button
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Managing a FDU Wireless Guest Account
  1. Log into access.net.fdu.edu using your NetID and password
  1. Click the “Manage Accounts” tab
  1. Check the box next the account that you would like to update. You can now use the following administrative functions
  • Edit: Modify any information entered during account creation
  • Resend: Print or email the account username and password
  • Extend: Add additional time to the account. The maximum total duration of 8 days will still apply
  • Delete: Immediately delete the account
  • Reset Password: This will reset the password and either print or email the new password
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Support

For further assistance, please contact the University Technical Assistance Center at (973)-443-8822 or via email at FDUTAC@fdu.edu.

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