Zoom comes equipped with numerous security features to help control online classrooms, prevent disruptions, and support educators in teaching remotely. Below are best practices for securing your virtual classroom using Zoom.

Securing Your Meetings

FDU’s Acceptable Use Policy prohibits running software that accepts incoming connections from other computers. Programs such as BitTorrent or other P2P file sharing hosting program all contain server components that allow others to connect to your computer and retrieve files off of your system. In addition to the legal implications of sharing copyrighted materials, file sharing software creates a security concern. Improper use of these programs could result in the compromise of your private files and may leave your system open to attacks from other computers.

To view FDU’s stance on this issue in its entirety, please view the document below.

Fairleigh Dickinson University’s implementation of Box.com is designed to enable secure, scalable, and collaborative file sharing and content management between members of the FDU community and parties external to the institution.

The platform offers:

• Unlimited cloud storage for academic, administrative, and research content
• Secure access and sharing with encryption and granular permission controls
• Seamless collaboration with internal and external users via shared folders and links
• Integration with tools such as Microsoft 365, Zoom, and Adobe Sign
• Version control and file recovery, minimizing data loss and ensuring continuity
• Mobile and remote access for flexible work from any device

Fairleigh Dickinson University has a limited number of licenses available for qualified faculty and staff to use Box.com. Qualified in this case is defined as FDU faculty and staff members who have an approved business need to share confidential information with parties external to the University.

To acquire a license for Box.com, a user must complete a request form located on samisupport.fdu.edu using the link below:

Box License Reqest Form

Once a license is provided and a folder built, the licensee has complete accountability of the data and any access provided to others. As with any sensitive information, the licensee is reminded to pay careful attention to following WISP guidelines and when in doubt, ask before sharing content.

Getting Started

Logging into Box

Follow these steps to log in to your FDU Box account:

1. Go to fdu.box.com

FDU Box Login

2. Click “Continue” to proceed to the FDU network login
3. Complete the FDU Single Sign-On process

Learn how to create a new subfolder in your Box account, upload content, and share it with your colleagues.

Creating a New Subfolder

1. Click “New” in the upper-right corner
2. Click “Folder”
3. In the pop-up window, enter a name for your folder. You can also invite collaborators at this step. If you don’t invite anyone, the folder will remain private
4. Click “Create”

Uploading a File or Folder

1. In the All Files section, click “New” in the upper-right corner
2. Select “File Upload” or “Folder Upload”, depending on your needs
3. Choose the file(s) or folder to upload
   • Use Command (macOS) or Control (Windows) to select multiple files.

4. Click “Open” or “Upload”

You can share Box content in two primary ways:

• Inviting collaborators to files or folders
• Sending shared links

Adding Collaborators

A collaborator is someone you invite into a file or folder. The shared item will appear in their All Files view.

1. Hover over the row of the file or folder you want to share
2. Click “Share” on the right to open the Share window
3. Under “Invite People”, click “Add names or email addresses” and enter the collaborator’s details
4. Use the “Invite as” drop-down to assign a role
5. Type a message in the “Message” field (this step is optional and has a character limit of 750)
6. Click “Send”

Sending a Shared Link

Shared links allow quick access to content for both internal and external users.

1. Hover over the file or folder you want to share
2. Click “Copy Shared Link” on the right. The Shared Link window will open
3. Choose one of the following access levels:
   • People with the link: Anyone with the link can access. Add password protection, expiration, or restrict downloads if needed
   • People in your company: Only Box users with your organization’s email domain can access
   • Invited people only: Only invited collaborators can access the content
4. Choose allowed actions for recipients:
   • Can edit: Edit, comment, annotate, and download
   • Can view and download: View and download only
   • Can view only: View within Box but cannot download or edit
5. Copy and paste the link into your preferred app (email, messaging, etc.)

When allowing other to access a folder, here is breakdown of permission levels:

To manage existing collaborators:

1. Click the three dots to the right of the folder
2. Hover over “More Actions”, then click “Manage Collaborators”

Project Quotes

Upon request, we are able to provide an initial quote for your video project, giving you an estimated cost. For a more accurate estimate, please provide as many details as possible about the project. To initiate your video project and request a quote, please email danielpando@fdu.edu.

Invoicing After Project Completion

Once a project is completed, an invoice will be generated that accurately reflects the predetermined cost associated with the production. An e-mail will be sent to the initial contractor of the production, and a GL account number will be requested to be added to the invoice and sent to Finance to complete the transfer.

NJ Campuses

Dial the University Switchboard

Florham Campus (973)-443-8500
Metropolitan Campus (201)-692-2000

Dial the Campus Voicemail System

Florham Campus (973)-443-8100
Metropolitan Campus (201)-692-7600

Dial 411, you will hear a recorded message regarding campus closures.

Vancouver Campuses

An email message will be issued regarding campus closures.

FDU offers cellular phones to Faculty and Staff members when approved by a Vice President or Officer of the University.

Mobile Communication Device Request Form

To place an order for a cellular phone (new or for an existing phone upgrade), please fill out the form below:

Mobile Communication Device Request Form

Approved accessories, such as a case, screen protector, charging cable and plug, will be provided with the purchase of a new phone.

Fairleigh Dickinson University’s Cellular Policy can be reviewed below:

This article offers a detailed, step-by-step guide, on how to change your NETID password directly from your Mac using the Jamf Connect and how to synchronize this updated NETID password with your Mac’s user account password.

Changing and Syncing your NET ID Password on your Mac

1. Click on the “FDU shield icon” located in the top right of your screen’s menu bar

2. Select “Change Password at FDU Identity“

3. Sign in to the “FDU Identity Portal” that opens up

4. Scroll to “Change My Password” section and enter your old password and new password in the appropriate fields. Then click the “Change My Password” button

5. You will see the password successfully changed in the red bar when successful. Click “Done“

6. Enter your “FDU NetID” and “Password” in the corresponding fields. Click “Sign In”

7. Enter your old password in the “Local Password” prompt and click “Sync” to synchronize the new password with your Mac’s login password

Synchronizing NETID Password with your Mac Password

If you changed your NETID password outside of your FDU Mac, you will be prompted automatically to sync your password to your Mac’s password the next time you are connected to the internet. You will first need to log in to the machine using your old password and then proceed with the synchronization following the steps below.

1. The following dialog box will appear once you are connected to the internet automatically. Enter your “FDU NetID” and “Password” and click “Sign In”

2. Enter your old password in the “Local Password” prompt and click the “Sync” button to synchronize the new password with your Mac’s login password

With Cisco Unified Communications call forwarding, you have the ability to forward all of your incoming calls to another phone number. This can be useful in the event that you need to work from home or temporarily work from a different office.

1. To activate call forwarding, press “Forward All” while the phone is still on the hook
2. To forward off campus, enter 3 then 1 and the 10-digit number.
   Example: (3 1 201 555 1212)
3. To forward on campus, enter the 4-digit campus extension
   Example: (5555)
4. A message will briefly appear on your phone’s screen to let you know that calls are now being forwarded
5. With forwarding enabled, the onscreen “Forward All” button will now read as “Forward Off”

The call forwarding process is also explained in your phone’s Quick Reference Guide.

This short and easy to use document explains many essential UC features including conference calls, call transferring and voicemail.

If you are unable to be by your FDU phone, and you need to set up Call Forwarding, you can do this through our Self-Service portal.

1. You must have an NWN Cloud Self-Service account in order to modify your preferences. If you have one already, proceed to step 3 otherwise continue to step 2
2. Visit SAMI Support to open a ticket and gain access to your NWN Cloud Self-Service Portal for the first time. While SAMI Support offers the quickest and easiest way to get IT support, you can also reach out to UTAC by phone at (973)-443-8822 or via email at fdutac@fdu.edu. The Voice Services team will handle your request, and once it’s processed, you can proceed to step 3
3. Visit the self-service portal at fdu-selfcare.nwncloud.com
4. Enter your full NETID@fdu.edu in the login field. Example: (SmithR@fdu.edu)
5. Enter your NWN Cloud account password and click “Enter“
6. Next click on your Name on the top right of the screen. Hover over the drop-down menu and click “My Account”

• Under “Web Password” un-click the checkbox to set a custom password. When done, click “Apply” in the top right corner

7. Once logged in, click “My Call Forwards“

8. Input the phone number you wish to forward to then click “Apply“
   • To forward off campus, enter 3 then 1 and the 10-digit number.
     Example: (3 1 201 555 1212)
   • To forward on campus, enter the 4-digit campus extension
     Example: (5555)

As a staff or faculty member, you can request a Headset for the new Cisco IP Unified Communications system.

Use the link below to access the “CDW Premium Page” for Fairleigh Dickinson University Voice Services.

This site will provide information, product offerings, and contract pricing regarding headsets that are compatible with Cisco 8000 Series phones (Models 8811 and 8851). Follow the steps as noted on the web page to select a suitable headset.

After you obtain a quote for the specified equipment, you will need to complete the purchase process as usual.

CDW Premium Page

Below you can download the manuals for the FDU Unified Communications Phone Systems from Cisco. The manuals provide information on how to use and access the voicemail features.

Florham and Metro

Vancouver

Model 8811 Download