Section – About

Part : What is FDU Anywhere?

What is FDU Anywhere?

FDU provides remote access to many of the software applications typically found in university computer labs. This new Virtual Desktop Infrastructure (VDI) gives users access to a Windows desktop environment without requiring downloading and installing programs on a user’s personal equipment. The service, called FDU Anywhere, is powered by Apporto and can be found at anywhere.fdu.edu.

Using FDU Anywhere is like walking into one of FDU’s computer labs. Upon logging in with your FDU NetID and password, you will have access to the virtual platform’s software applications. To find a list of currently available software on FDU Anywhere, use the FDU Software Catalog. A listing of available Free and Open Source software can also be found by visiting the FDU Software Catalog.

The FDU Software Catalog provides an up to date catalog of software available to Faculty, Staff, and Students at the university:

FDU Anywhere App Store

The FDU Anywhere App Store gives you access to FDU Anywhere’s software. Many programs including Microsoft Office, Visual Studio, SPSS, and Matlab are available to everyone. Other programs such as Adobe Creative Cloud and the Autodesk suite are available based on course requirements.

Presently, there are two environments that offer a select set of applications. These environments are:

NJ Lab Desktop

Software available in NJ Desktop Environment

Software	Available Date
Google Chrome browser	August 17, 2020
SAS (NJ Campus Only)	August 17, 2020
SPSS	August 17, 2020
Microsoft Office Pro Plus	August 17, 2020
MatLab	August 17, 2020
Microsoft Visual Studio Code	August 17, 2020
7-Zip File Manager	August 17, 2020

Vancouver Lab Desktop

Software Available in Vancouver Lab Desktop Environment

Software	Available Date
Google Chrome browser	August 17, 2020
SPSS	August 17, 2020
Microsoft Office Pro Plus	August 17, 2020
MatLab	August 17, 2020
Microsoft Visual Studio Code	August 17, 2020
7-Zip File Manager	August 17, 2020

Graphics Lab Desktop

Software available in Graphics Lab Desktop Environment

Software	Available Date
Adobe Creative Cloud (per class assignment)	August 17, 2020
Microsoft Office Pro Plus	August 17, 2020
Maple	August 17, 2020
Autodesk Suite • 3DS Max • Motion • Mudbox • Sketchbook	August 17, ,2020
Google Chrome Browser	August 17, 2020
Microsoft Visual Studio Code	August 17, 2020
7-Zip File Manager	August 17, 2020

Part : System & Network Requirements

System & Network Requirements

System Requirements

FDU Anywhere is a powerful resource with a lightweight footprint. In order to utilize FDU Anywhere, you must have the following:

• Any device that has an HTML 5 supporting browser will do. Nearly all standard and mobile browsers – including Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox support HTML 5
• An internet connection
• FDU NetID credentials

Network Requirements

For the best experience while using FDU Anywhere, your network should:

• Have a download speed of at least 5Mb/s or more
• If your download speed falls below 5Mb/s, the connection could become unstable and cause issues with your stream
• Have an upload speed of 5Mb/s or higher
• An upload speed of 5Mb/s is enough to use a basic mouse, keyboard, and controller. More bandwidth-heavy devices such as webcams, microphones, and external storage devices can use up to 100Mb/s
• Wired network connections are preferred over Wi-Fi network connections whenever possible
• Wired network connections are more stable and offer more bandwidth over Wi-Fi

For graphics-intensive applications, like Adobe Creative Cloud and Autodesk, we recommend using a wired network connection instead of Wi-Fi, ideally with a bandwidth of 5 Mbp/s.

Wi-Fi networks with 5Ghz rated wireless connections are preferred over 2.4Ghz wireless routers and provide better performance.

VPN Applications and Connections

Testing your Connection

Your experience with FDU Anywhere greatly depends on your internet connection. Testing your connection can help you identify and correct most issues.

To test your Internet connection speed, you can use the Google Speed Test:

Section – Basics

Part : Using FDU Anywhere

Using FDU Anywhere

FDU Anywhere is available to all students and accessible by following the instructions below:

Accessing FDU Anywhere

1. From any web browser, visit anywhere.fdu.edu

2. Use your FDU Credentials (NetID and associated password) to complete the login to the FDU Anywhere App Store

NJ Lab Desktop

Vancouver Lab Desktop

Graphics Desktop

Searching and Sorting the FDU Anywhere App Store

Searching FDU Anywhere

When you search for an application, the system will:

• read the word(s) in your search term as a string of characters (rather than as separate words)
• search for occurrences of the text string anywhere in the application name or the developer/publisher name

1. Enter the term you wish to search for in the Search box, then press “Enter“

The App Store refreshes to display only those applications that contain your search term.

Sorting FDU Anywhere Apps Alphabetically

When you log into FDU Anywhere for the first time, apps are sorted alphabetically by default. For subsequent logins, apps will be sorted by frequency of use.

1. To sort alphabetically, simply click “Sort Alphabetically“

Sort Most Used

After your first login, apps are sorted by frequency of use by default. The most-used apps appear first. You may also click “Sort Most Used” to sort by frequency.

Launching FDU Anywhere

To launch an app directly from the FDU Anywhere App Store, simply follow the instructions:

1. Locate the desired app or desktop and click “Launch”

2. The selected app or desktop opens in a new browser tab

Log Out of FDU Anywhere

Logging out is a critical step in making sure others continue to be able to easily access FDU Anywhere services. To log out of FDU Anywhere, follow these steps:

1. Single left-click the Windows Start Button
2. Single left-click the power button
3. Single left-click on “Disconnect“

5. On the upper right-hand side, click your account
6. Single left-click on “LOGOUT“

4. You have now been logged out of FDU Anywhere

Automatic Session Logout Policy

In order to help make FDU Anywhere as available as possible to all students, accounts that have been inactive (or idle) for 15 minutes will automatically be logged out.

Part : Accessing and Using OneDrive

Accessing and Using OneDrive

There are many ways in which you can access and save files within FDU Anywhere. Fairleigh Dickinson University highly recommends saving all files on your FDU Microsoft 365 OneDrive which can be mounted within FDU Anywhere.

Accessing and Using Cloud Drives

Accessing your Microsoft 365 OneDrive account is done easily by following these instructions:

1. From the FDU Anywhere Graphics Lab or NJ Lab desktop, Double click “Cloud Mounter” shortcut

2. Click the “OneDrive” button, and then click “Connect Now“

3. Enter your FDU NetID and click “Next“. Follow the FDU standard single sign-on prompts to complete the login process

4. The Mounting process is now complete and your mounted OneDrive folder will now open

Using the Mounted OneDrive Volume

The Mounted Microsoft 365 cloud volume will mount the folder as a network drive. Typically “OneDrive (O:)“. Every folder and file listed will be everything that not only resides in your Microsoft 365 OneDrive folder but everything that has ever been shared with you either through OneDrive, Microsoft Teams, OneNote notebooks, and/or many other Microsoft 365 products.

NOTE: Files and folders can be saved, but not deleted as of a precautionary measure. If you delete a file, it will resync during the next sync interval.

To access or save files directly to and from the mounted volume, simply navigate to the OneDrive volume.

Part : Working With Files

Working with Files

For most projects, you should be saving and working with files on the Mounted OneDrive volume. For instructions, please refer to the link at the bottom of the page for “FDU Anywhere – Accessing and Using OneDrive“. However, most video editing software (Adobe Premier Pro, Motion Builder for example), will require the user to save those files locally within FDU Anywhere.

The following locations are considered local to FDU Anywhere:

• “Documents“
• “Desktop“
• “DFS-MyDocuments (U:) Drive“

Moving Files Locally in FDU Anywhere

Some projects require you to move your files locally so they may properly be rendered using the FDU Anywhere hardware. If you need to work on files locally, please follow these instructions.

1. Find your Project Folder
2. Copy your folder and save it to a local folder by navigating to the location and pasting it.

Zipping Files

if you need to zip files in order to submit to Webcampus, please follow these instructions:

1. Single right-click the file or folder

2. right click on 7-zip then click “Add to Archive“

3. Change Archive Format to “zip” like in the picture below then click “OK” to zip your files

The zip archiving process could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.

Alternate Way to Zip Files

1. Click ‘START’ on the taskbar on the left-hand side
2. Type “7zip” and 7-zip File Manager will appear, Single Click on “7-zip File Manager“

3. Single click on 7-Zip File Manager
4. Navigate to the location of your saved file/folder and single click to highlight, then click the Add button at the top

5. Change Archive Format to zip and then click “Ok” to zip your files

The file will now be zipped and you will find your file in the same folder as the project folder or file you wanted to zip

Submitting Files to WebCampus

In order to successfully submit your coursework to WebCampus, it is best to use the google chrome browser located on the desktop of FDU Anywhere. Using Internet Explorer may not function properly.

In order to submit your coursework to Webcampus, you can log on from within FDU Anywhere. For more information on Webcampus, please visit:

Part : FDU Anywhere Workshop Video

FDU Anywhere Workshop Video

Section – Advanced Features

Part : Screen Sharing

Screen Sharing

When running a streamed app or desktop, you can share your screen with other users and collaborate in the current session. Screen sharing enables you to collaborate with other users without providing access to your chats, analytics, or other private data. This short guide will show you step by step how to:

1. Share your screen with other users
2. Stop sharing your screen with others

Share Screen with Others

1. Click the share screen icon in the top panel in FDU Anywhere

2. The “Screen Sharing” popup will display the following window:

3. There are three sharing options, Select the method that you want with the radio buttons, then click Copy Link, and close the Screen Sharing dialog:
   • View only: The viewer can only see what is being worked on in the FDU Anywhere environment
   • View and draw: The viewer can View and Draw or make annotations on the screen by clicking or dragging
   • Full control: The viewer shares control of the FDU Anywhere Environment
4. Share the copied link to the person you wish to view your FDU Anywhere Streamed session

Stop Sharing your Screen with Others

Once you wish to stop sharing your screen, simply perform the following steps:

1. To stop sharing your screen with other users, click the Share Screen icon on the top panel

2. Click the “Stop Sharing” button, then close the ‘Screen Sharing’ dialog box. Other users will see a “Disconnected” popup and will be unable to reconnect

3. Your Screen Sharing access is no longer active and any connected users are now disconnected

Part : Keyboard Shortcuts

Keyboard Shortcuts

Sometimes you may want to copy and paste content to or from your own computer and an FDU Anywhere cloud desktop or application. You can do this using the copy and paste menus or keyboard shortcuts, for example, “Ctrl+C” and “Ctrl+V“.

If you are unable to copy and paste for any reason, we recommend using our FDU OneDrive service to access any files not found in FDU Anywhere.

Windows OS Copy/Paste Methods

Windows OS to FDU Anywhere

1. Highlight the text you want to copy from your computer
2. Press CTRL+C to copy the selected text
3. Move the cursor to the paste location in FDU Anywhere
4. Press CTRL+V to paste the text

FDU Anywhere to Windows OS

1. Highlight the text you want to copy from FDU Anywhere
2. Press CTRL+C to copy the selected text
3. Move the cursor to the paste location on your computer.
4. Press CTRL+V to paste the text

macOS Copy/Paste Methods

Your macOS to FDU Anywhere

1. Highlight the text you want to copy from your computer
2. Press COMMAND+C to copy the selected text
3. macOS also supports CTRL+C

4. Move the cursor to the paste location in FDU Anywhere
5. Press CTRL+V to paste the text

FDU Anywhere to macOS

1. Highlight the text you want to copy from FDU Anywhere
2. Press CTRL+C to copy the selected text
3. Move the cursor to the paste location on your macOS
4. Press COMMAND+V (macOS also supports CTRL+V) to paste the text

Section – Support

Part : Getting Support

Getting Support

Part : Network Optimization

Network Optimization

If you are experiencing issues while using FDU Anywhere, please use the following tips as guidelines to help improve your experience.

Power-cycle your Modem / Router

Power cycling your modem and router allows them to reset and re-establish a connection to your Internet Service Provider (ISP). Shut down your computer and unplug your modem/router. Plug them back in after 60 seconds and watch the lights on your modem/router. Once the lights are on and steady, start your computer.

Keep all your Local Components Up-to-date

Check that your modem/router and your local computer are totally up to date. This includes the operating system, driver, and browser updates.

Disconnect / Turn off any Devices that are not in use

Some devices could be using bandwidth while on standby. Gaming consoles, for example, might download and install updates. Turn off these devices to keep your bandwidth free.

Use an Ethernet Cable

Using a wired Ethernet connection will make your connection more stable and eliminate additional latency compared to a wireless connection.

Change your Wi-Fi Configuration

If a wired Ethernet connection is not possible or your device requires a wireless connection:

• Connect to a 5GHz wireless network. Some routers offer both 2.4GHz connections and 5GHz
• Place your devices (such as a computer or smartphone) and your router closer to each other

For additional support, click the blue “Support” icon at the top of the screen, or log into samisupport.fdu.edu to ask a question or request assistance. If you can’t access SAMI Support, you can still log a ticket HERE, call UTAC at (973)-443-8822, or email UTAC at fdutac@fdu.edu. To learn more about UTAC, please visit https://it.fdu.edu/help-desk/

The FDU (Fairleigh Dickinson University) Self-Service Portal for Software is a a tool designed to enhance our community’s access to software and desktop related information. With the Self-Service Portal for Software, our Faculty and Staff can easily locate and install pre-loaded software onto FDU owned computers. Simply launch the portal and you will be presented with a variety of applications, each sanctioned and supplied by FDU. This portal will provide an easily searchable way to view all new applications made available to the user community, including Microsoft Teams, Cisco Jabber, the FDU VPN, and many more.

FDU Self Service Portal Icon

How to Use and Access the FDU Self Service Portal for Software

1. Locate the FDU Self-Service Portalfor Software icon on the desktop and double-click it to launch the application or…
   1. Select the ‘Windows’ logo/start button on the bottom left of the desktop
   2. Type ‘FDU Self Service Portal for Software’ into the search bar
   3. Left click ‘FDU Self Service Portal for Software’ app to launch

2. To install a program, click on the name of the application, then click on the “Install” button to the right

3. A progress window will provide updates as the program is installed on your system. When complete, the Status column should indicate “Complete”

4. After the selected application finished downloading, it will automatically install and when completed, the status will show as “Completed”

1. Open the ‘Applications’ folder and locate and click the ‘FDU Self Service Portal’ icon or…

• Select the ‘Launchpad’ icon from the dock

Launchpad Icon

• Type ‘FDU Self Service Portal‘
• Click the ‘FDU Self Service Portal’ icon to launch

1. Find the ‘Self Service Portal’ app icon and tap to launch

FDU Self Service Portal App on iOS

2. Click ‘Install’ to install the requested item onto your device

Once the FDU Self Service Portal application is open, you may then continue to select and install your desired software application. You may also access and use any self-service troubleshooting solutions that are available to you from within the FDU Self Service Portal as well.

For additional support, click the blue “Support” icon at the top of the screen, or log into samisupport.fdu.edu to ask a question or request assistance. If you can’t access SAMI Support, you can still log a ticket HERE, call UTAC at (973)-443-8822, or email UTAC at fdutac@fdu.edu. To learn more about UTAC, please visit https://it.fdu.edu/help-desk/

To help protect the University’s computers and networks from cyber threats, FDU OIRT is implementing Application Control with privilege management. This feature provides all users with rights to install applications as needed while continuing to protect resources from unknown and malicious risks.

All software is typically installed from a setup file. Any setup file for an application should only be downloaded from the developer’s official site. For example, to install Google Chrome, the setup file should only be downloaded from Google’s official site (www.google.com).

Any setup file on a USB drive, CD drive, or any other removable media should only be installed if provided directly from the developer or other credible source.

By default, the setup file will be located within the Downloads folder

C:\users\yourusername\downloads\

In order to install software on a university laptop with Windows 10, follow the process defined below:

1. Right-click the setup file for the application to be installed
2. Click “Run with Administrative Privileges (Audited)” on the setup file

3. Provide a valid reason for installation and use of the application in the space provided and press “Continue”

The application will now be installed with administrative privileges.

By default, the app installer file will be located within the Downloads folder

Users > YourUserName > Downloads

1. Launch the FDU Self Service Portal app located in the Applications folder

2. Click on “* I need to install software“

3. Click the “Allow Install” button

4. Click “Thank you.” when prompted

5. Launch the application installer for the software package you want to install on your MacBook

Your macOS application will now be installed with administrative privileges.

For additional support, click the blue “Support” icon at the top of the screen, or log into samisupport.fdu.edu to ask a question or request assistance. If you can’t access SAMI Support, you can still log a ticket HERE, call UTAC at (973)-443-8822, or email UTAC at fdutac@fdu.edu. To learn more about UTAC, please visit https://it.fdu.edu/help-desk/

• What is the Microsoft Home Use Program?

  The Home Use Program (HUP) is an employee purchase program with Microsoft, for eligible faculty and staff of Fairleigh Dickinson University. The Home Use Program offers Microsoft 365 Family and Personal subscriptions, at a discounted rate for purchase. FDU faculty and staff members with a valid work email address will be able to begin the process of signing up for the Microsoft Home Use Program. Notification of your eligibility for the Microsoft HUP program will be emailed to your FDU email address inbox.

• What is Microsoft 365?

  Microsoft 365 is a subscription-based service. The subscription includes premium Office applications, like Word, Excel, PowerPoint, and Outlook. 1TB of OneDrive cloud storage, advanced security features, and support from Microsoft experts are also included with the subscription. The Home Use Program offers two types of Microsoft 365 subscriptions at a discounted rate. 

  • Microsoft 365 Family – Includes subscription benefits mentioned above, for up to 6 people in your family. Discounted rate of 30%, $69.99 yearly or $9.99 monthly, usually $99.99 yearly. 

  • Microsoft 365 Personal – Includes subscription benefits mentioned above, for 1 person. Discounted rate of 30%, $48.99 yearly or $6.99 monthly, usually $69.99 yearly. 

• What is the difference between Office 2019 (one-time purchase) and Microsoft 365 (subscription)?

  Microsoft Office Home & Student 2019 is available as a one-time purchase, which means you pay a single, up-front cost to get Office apps for one computer. One-time purchases are available for both PCs and Macs through the Microsoft Store link below. Be aware the one-time purchase price of Microsoft Office Home & Student 2019 is not at a discounted rate and not part of the Microsoft Home Use Program affiliated with FDU.

  Microsoft Office Home & Student 2019 One-time Purchase >

  Microsoft 365 is a subscription-based service that includes collaborative, and up-to-date features in one seamless, integrated experience. Microsoft 365 subscriptions include the Office desktop apps that you are familiar with, like Word, PowerPoint, and Excel. Subscriptions also include the latest features, fixes, and security updates along with ongoing tech support at no extra cost. You may choose to pay for your subscription on a monthly or yearly basis. The Microsoft 365 Family plan lets you share your subscription with your family for up to 6 people, and use your apps on multiple PCs, Macs, tablets, and phones. 

  More resources to help make your decision can be found by visiting: Difference between Microsoft 365 and Office 2019 >

• How do I make a purchase using the Microsoft Home Use Program?

  1. Sign up, by visiting Microsoft Home Use Program. Enter your FDU email address and click on the “Get started” button. 

  2. Validate if you are an eligible FDU employee of the HUP program. An email will be sent to your Fairleigh Dickinson University (FDU) email address inbox. Click on the link supplied to begin registration. 

  3. At the Sign-in/Sign-up page, use your personal Microsoft account associated with a personal email address. If you do not have a personal Microsoft Account, visit: How to create a Microsoft Account >

  NOTE: This personal Microsoft account will link to and display your eligible Microsoft HUP program savings, as well as be used to manage your Microsoft 365 subscription after purchase.

  4. You may now begin the purchase process by viewing the discounts available to you based on your Home Use Program benefit eligibility.

  5. After purchase completion of a Microsoft 365 Family or Personal subscription through the Microsoft Store, you will be able to download your Microsoft 365 subscription software to your personal device. The Microsoft 365 subscription software download will include the full suite of Office Professional Plus 2019 desktop applications. 

  For a more detailed overview of the employee buying process using the Microsoft Home Use Program, please review this PDF: Microsoft Home Use Program Guide for Employees >

• Instructions for installing your Microsoft 365 subscription software on a Mac or PC

  NOTE: Use your personal Microsoft Account and password when completing the installation and login credentials for your Office software. This is the same personal Microsoft Account used to complete the registration and purchase process of the Microsoft Home Use program. Your FDU e-mail address and credentials should not be used.

  • Install on Windows >

  • Install on macOS >

For commonly asked questions about the Microsoft Home Use Program visit the link below:

For additional support, click the blue “Support” icon at the top of the screen, or log into samisupport.fdu.edu to ask a question or request assistance. If you can’t access SAMI Support, you can still log a ticket HERE, call UTAC at (973)-443-8822, or email UTAC at fdutac@fdu.edu. To learn more about UTAC, please visit https://it.fdu.edu/help-desk/

In accordance with FDU’s Acceptable Use Policy for Computer Usage, no employee shall copy or distribute software that violates copyright laws. All employees shall be aware that software and the accompanying documentation is generally owned by the manufacturer and the license only grants the user the right to use the software. Unlicensed software installations, also known as software piracy, are unacceptable at FDU.

The primary user of each computer shall take responsibility of keeping records of licenses for which software is installed. The University’s Computing Services Department shall also track licenses for software installed by the Computing Services Department though the purchase of high volume or site licenses. Users are advised that the software installed on University-owned computers may be audited internally (by the University) or externally (by software manufacturers or other anti-piracy software firms) at any time. Software found not to be in compliance with copyright laws will be removed and replaced with a licensed copy.

Computing Services will provide certain software that is commonly used by the majority of the University’s employees, including but not limited to word processing, spreadsheet, and anti-virus software. Some software manufacturers allow for non-concurrent use of a license on an office computer and an employee’s home computer. Computing Services will not provide non-concurrent licenses at off premise sites due to the inability to track these licenses.

In order to provide the best possible service and support, and to reduce the cost of software site licenses, Computing Services, in conjunction with the Center for Learning and Teaching with Technology, has standardized on Microsoft Office Professional and Symantec Endpoint Protection.

Popular Software Titles and Guidelines for Faculty and Staff to Obtain:

• Microsoft Office for Windows or Macintosh: Available through standard deployment of leased or owned equipment or by request for any University-owned PC or Mac.
• Microsoft Visual Studio: Installed in Labs. Available by request for staff and faculty machines.
• Adobe Acrobat: Available by request for staff and faculty machines.
• SAS: Installed in Labs. Available by request for staff, faculty and student machines.
• SPSS (Base): Installed in Labs. Available by request for staff and faculty machines.
• SPSS Advanced Modules: Available by request for staff and faculty machines.
• Adobe Products: Faculty and staff may purchase Adobe products at level three pricing with the University’s CLP Membership No. 4400062846.
• Symantec Endpoint Protection: Available through standard deployment of leased or owned equipment or by request for any University-owned PC or Mac.
• Other products: Faculty and staff may obtain pricing and submit orders to Purchasing. If assistance is needed, contact Computing Services.
  

Software Quality Assurance and Compliance Policy for Network Server & Lab Installations

It is no longer possible for individuals to install software on staff or faculty desktops or lab computers. Laptops or Macintosh users have administrative rights and individuals can install additional licensed software to laptops.

Instructors wishing to have a software application installed in a lab for use by 20 or more people simultaneously must provide Computing Services the original installation media, installation guide, and the appropriate proof of license. Note that the licenses for some software may limit our ability to install it on the network. These materials must be provided a minimum of sixty days before the software is needed. Because it is impossible to predict how the software will interact with our network and other software already installed, we cannot guarantee that a program will work on our system.

For programs that will be used by less than 20 people, the instructor may install the application on up to 5 machines in a lab not normally used for classroom instruction, plus an “instructor’s machine” in one of the teaching labs. If fewer licenses are owned, then only that many licenses may be installed. The instructor will be told which machines to install the program on and will be given a password which can be used to disable the security on the machine for the duration of the installation procedure. Software installed in this way will only be available on those designated machines. Computing Services will make a reasonable attempt to keep these designated systems functioning with the additional software, but in the event that the machine needs to have it’s base configuration and software restored from backup, the instructor will be contacted and will need to reinstall the application.

In all cases, software must be owned or licensed by the University, even if the application is only to be used for demonstration purposes. No software owned by an individual will be installed on the systems.

Departments wishing to obtain software, whether it is for use by the department or to be installed in the FDU computer labs and/or FDU Anywhere, should plan appropriately to provide adequate time to acquire the software and make it available to users.

The following steps should be used as a guide when planning to obtain software for instructional or business use:

Fairleigh Dickinson University offers a variety of technological resources and services for students. This guide will help students navigate the different tools to access and manage their accounts or information.

ID and Email

• Your FDU NetID

  Your FDU NetID verifies who you are and ensures the privacy of your personal information. Your FDU NetID and your NetID password will provide access to a variety of IT resources including your Self-Service, WebCampus, Office365, and Email. To get your NetID, review the guide on how to Claim or Create an FDU NetID Account.

• Changing your FDU NetID Password

  To protect the University and our students from cyber attacks and other malicious activity, we require that everyone in our community to periodically change their password. To change your password, review the guide on How To Change Your FDU NetID Password.

• Cisco DUO Multifactor Authentication

  To successfully use your NetID to access your accounts, you will need Two-Factor Authentication with Cisco DUO MFA

  Two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students.

  Review the Duo – Student Quick Start Guide to set up your mobile device with Cisco DUO MFA, and look at the Cisco Duo FAQ’s to get more information about Cisco DUO MFA.

• Email and Office 365

  Students can access their emails through any Web browser using their NetID and password to log in. To access our email, visit the Office Portal Login.

  Students can also access their FDU Email accounts on their mobile devices by installing the Outlook app. Read the guide below:

  • Accessing an FDU Email Account on a Mobile Device Using the Outlook App

  Current students who are registered for classes for the current term, or a future term have access to Microsoft Office 365 Suite applications. For more information, click on the links below:

  • Microsoft Office 365 Suite for Students
  • Microsoft Office 365 Apps

Academic Systems

• Webcampus

  Webcampus is a course content management system. FDU’s Webcampus is also known as the Blackboard System. On-line courses are taught through this system which also allows for interaction between the student and faculty member as well as on-line class discussions.

  To learn more about how to access Webcampus, read the guide on How to log in to Webcampus.

   

• Self-Service

  Self-Service is an interactive web application that enables students to view their individual information contained in FDU’s Student Information System. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes.

  To learn more about how to use Self-Service, review the Self-Service Tutorial.

Network

• Connect to the FDU Network

  With your FDU NetID, you can connect to the FDU Network. For detailed instructions view the links below:

  • Connecting a mobile device to the “FDU-Secure” Wireless Network
  • FDU-Secure Wi-Fi Connection for Non FDU Owned Equipment
  • Setting up and Accessing the FDU VPN Client

Security

• Information Technology Security Awareness Resources
  • Safeguards Against Cybercrime
  • How can I spot a Phishing Scam?
  • Reporting Phishing or Junk Emails

Software

• Available Software for FDU Students

  Fairleigh Dickinson University has both licensed and open-source software, that is offered for academic and/or personal use for students. The links below point out to commonly used software, both licensed and open source, that are offered for academic and/or personal use to all Fairleigh Dickinson University faculty, staff and students.

  • Software Catalog
  • Microsoft Teams Tutorial
  • How to Successfully Attend Class via Zoom
  • How to Access OneDrive

   

Printing and Labs

• Computer Labs and Printing

  Computing Services has multiple computer labs available on both New Jersey Campuses for classroom instruction and student use. Visit the links below for more information.

  • Computing Services Computer Labs
  • How to Reserve a Computer Lab
  • Printing in The Computer Labs
• Virtual Labs

  FDU also provides remote access to many of the software applications typically found in university computer labs through our platform FDU Anywhere. You can access it using your FDU NetID credentials through this link FDU Anywhere. You can also review the FDU Anywhere Tutorial for more information on how to use our virtual labs.

   

Frequent Asked Questions

• Fairleigh Dickinson University Technical Assistance Center (UTAC)

  For any IT related questions and support, contact our Fairleigh Dickinson University Technical Assistance Center (UTAC) through the Fairleigh Dickinson Technical Assistance Center (UTAC) or the support page.

  • Fairleigh Dickinson Technical Assistance Center (UTAC)
  • Support Page

For additional support, click the blue “Support” icon at the top of the screen, or log into samisupport.fdu.edu to ask a question or request assistance. If you can’t access SAMI Support, you can still log a ticket HERE, call UTAC at (973)-443-8822, or email UTAC at fdutac@fdu.edu. To learn more about UTAC, please visit https://it.fdu.edu/help-desk/