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FDU Anywhere Tutorial

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FDU provides remote access to many of the software applications typically found in university computer labs.
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What is FDU Anywhere?

FDU provides remote access to many software applications typically found in university computer labs. This new Virtual Desktop Infrastructure (VDI) gives users access to a Windows desktop environment along with many General Lab Software, without requiring downloading and installing programs on a user’s personal equipment. The service, called FDU Anywhere, is powered by University Systems and Networking (USAN) and can be found at anywhere.fdu.edu.

FDU Anywhere

Using FDU Anywhere is like walking into one of FDU’s computer labs. Upon logging in with your FDU NetID and password, you will have access to the virtual platform. To find a list of currently available software on FDU Anywhere, use the FDU Software Catalog. A listing of available Free and Open Source software can also be found by visiting the FDU Software Catalog.

The FDU Software Catalog provides an up-to-date catalog of software available to Faculty, Staff, and Students at the university:

System & Network Requirements

System Requirements

FDU Anywhere is a powerful resource with a lightweight footprint. In order to utilize FDU Anywhere, you must have the following:

  • Any device with a browser that supports HTML 5 will work. HTML 5 is supported by almost all desktop and mobile browsers including Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox
  • An internet connection
  • FDU NetID credentials

Tip

Your system hardware specifications may impact the performance of FDU Anywhere, such as systems with less than 8GB of memory.

Network Requirements

For the best experience, while using FDU Anywhere, your network should:

  • Have a download speed of at least 5Mb/s or more
  • If your download speed falls below 5Mb/s, the connection could become unstable and cause issues with your stream
  • Have an upload speed of 5Mb/s or higher
  • An upload speed of 5Mb/s is enough to use a basic mouse, keyboard, and controller. More bandwidth-heavy devices such as webcams, microphones, and external storage devices can use up to 100Mb/s
  • Wired network connections are preferred over Wi-Fi network connections whenever possible
  • Wired network connections are more stable and offer more bandwidth over Wi-Fi

For graphics-intensive applications, like Adobe Creative Cloud and Autodesk, we recommend using a wired network connection instead of Wi-Fi, ideally with a bandwidth of 5 Mbp/s.

Wi-Fi networks with 5Ghz rated wireless connections are preferred over 2.4Ghz wireless routers and provide better performance.

VPN Applications and Connections

Warning Warning

The use of any VPN Software within FDU Anywhere is not allowed. Using a VPN client in FDU Anywhere may interrupt your session and disable your access for approximately 15 minutes.

Testing your Connection

Your experience with FDU Anywhere greatly depends on your internet connection. Testing your connection can help you identify and correct most issues.

To test your Internet connection speed, click the link below:

Internet Speed Test

Using FDU Anywhere

FDU Anywhere is available to all students and accessible by following the instructions below:

Accessing FDU Anywhere

  1. From any web browser, visit “anywhere.fdu.edu

FDU Anywhere

Tip

For the best overall experience using FDU Anywhere, Google Chrome is the browser of choice.

  1. Use your FDU Credentials (NetID and associated password) to complete the login to the FDU Anywhere

General Lab

Note

When you login to the General Lab experience, it may take about 60 seconds to get to the desktop. This is because your profile is being created or loaded.

  1. The selected app or desktop opens in a new browser tab

Note

Depending on your screen resolution, your desktop experience view may differ from the picture above.

Log Out of FDU Anywhere

Logging out is a critical step in making sure others continue to be able to easily access FDU Anywhere services. To log out of FDU Anywhere, follow these steps:

  1. Click the Windows “Start” button
  2. Click your “Name
  3. Click “Sign Out
  1. On the upper left-hand side, click the “Hamburger” menu icon
  1. Click “Log Out
  1. Click “OK” to confirm Logout

Automatic Session Logout Policy

To help make FDU Anywhere as available as possible to all students, accounts that have been inactive (or idle) for 15 minutes will automatically be logged out.

Accessing and Using OneDrive

There are many ways in which you can access and save files within FDU Anywhere. Fairleigh Dickinson University highly recommends saving all files on your FDU Microsoft 365 OneDrive which is accessible within FDU Anywhere. There will be a first-time setup and initialization process required to use OneDrive within FDU Anywhere.

Setup and Initialization Process

Accessing your Microsoft 365 OneDrive account is done easily by following these instructions:

  1. From the FDU Anywhere General Lab, single click on the “OneDrive” icon found on the Windows desktop
  1. Enter your FDU NetID and click “Next
    • Follow the FDU standard single sign-on prompts to complete the login process

Note

Your FDU NetID may already be filled in, just click Sign in.

  1. You have successfully logged into OneDrive, click “Next
  1. Microsoft OneDrive may prompt you to backup your folders, click “Next” to skip this step
  1. A brief overview will be given on OneDrive, to begin, click “Next
  1. When the tutorial is finished, click “Later
  1. OneDrive setup is complete and ready to use. Click the “X” to close the window or “Open My OneDrive Folder” to access files

Using OneDrive

Using Microsoft OneDrive within FDU Anywhere is very similar to accessing, saving, and opening files on a computer. Just open up File Explorer and look for OneDrive – Fairleigh Dickinson University.

Working With Files

Zipping Files

if you need to zip files to submit them to Webcampus, please follow these instructions:

  1. Click the file or folder

Note

For macOS users, you can use the “Two Finger” click method on the trackpad in order to initiate the right click. For additional information, please see the link below for “FDU Anywhere – Keyboard Shortcuts”.

  1. Click on 7-zip then click “Add to Archive
  1. Change Archive Format to “zip” like in the picture below, then click “OK” to zip your files

The zip archiving process could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder. You can then email or upload your file to your professor.

Alternate Way to Zip Files

  1. Click “Start” on the taskbar on the left-hand side
  2. Type “7zip” and click on 7-zip File Manager that appears
  1. Navigate to the location of your saved file/folder and click to highlight, then click the “Add” button at the top
  1. Change “Archive Format” to “zip” and then click “OK” to zip your files

The file will now be zipped and you will find your file in the same folder as the project folder or file you wanted to zip.

Note

The zip archive could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.

Submitting Files to WebCampus

To successfully submit your coursework to WebCampus, it is best to use the Google Chrome, Mozilla Firefox, or Microsoft Edge web browser located on the desktop of FDU Anywhere.

To submit your coursework to Webcampus, you can log on from within FDU Anywhere. For more information on Webcampus visit:

Keyboard Shortcuts

Sometimes you may want to copy and paste content from your own computer to an FDU Anywhere desktop or application. You can do this using the copy-and-paste menus or keyboard shortcuts, for example, “Ctrl+C” and “Ctrl+V“.

Note

FDU Anywhere only allows copying from your personal computer into the FDU Anywhere desktop.

If you cannot copy and paste for any reason, we recommend using our FDU OneDrive service to access any files not found in FDU Anywhere.

Copy files from Windows OS Devices

Windows OS to FDU Anywhere

  1. Highlight the text you want to copy from your computer
  2. Press “CTRL+C” to copy the selected text
  3. Move the cursor to the paste location in FDU Anywhere
  4. Press “CTRL+V” to paste the text
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Copy Files from Apple OS Devices

Your macOS to FDU Anywhere

  1. Highlight the text you want to copy from your computer
  2. Press “COMMAND+C “to copy the selected text
  3. macOS also supports “CTRL+C

Tip

You may find it easier to use CTRL + C when copying content to FDU Anywhere, so you don’t have to switch back and forth between COMMAND + CTRL.

  1. Move the cursor to the paste location in “FDU Anywhere
  2. Press “CTRL+V” to paste the text
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Note

The copy and paste functions DO NOT work across all applications and browsers, including the copying and pasting of images. This is a limitation inherent in browser clipboards. We recommend the Google Chrome web browser for optimal clipboard capabilities.

Getting Support

For additional support, open up a support request by clicking the link below:

SAMI Support

Network Optimization

If you are experiencing issues while using FDU Anywhere, please use the following tips as guidelines to help improve your experience.

Power-cycle your Modem/Router

Power cycling your modem and router allows them to reset and re-establish a connection to your Internet Service Provider (ISP). Shut down your computer and unplug your modem/router. Plug them back in after 60 seconds and watch the lights on your modem/router. Once the lights are on and steady, start your computer.

Keep all your Local Components Up-to-date

Check that your modem/router and your local computer are totally up to date. This includes the operating system, driver, and browser updates.

Disconnect/Turn off any Devices that are not in use

Some devices could be using bandwidth while on standby. Gaming consoles, for example, might download and install updates. Turn off these devices to keep your bandwidth free.

Use an Ethernet Cable

Using a wired Ethernet connection will make your connection more stable and eliminate additional latency compared to a wireless connection.

Change your Wi-Fi Configuration

If a wired Ethernet connection is not possible or your device requires a wireless connection:

  • Connect to a 5GHz wireless network. Some routers offer both 2.4GHz connections and 5GHz
  • Place your devices (such as a computer or smartphone) and your router closer to each other

Note

You may need to contact your internet service provider for help with rebooting your router and/or to configure your wireless settings correctly.

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FDU Self Service Portal for Software

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The FDU (Fairleigh Dickinson University) Self-Service Portal for Software is a a tool designed to enhance our community’s access to software and desktop related information. With the Self-Service Portal for Software, our Faculty and Staff can easily locate and install pre-loaded software onto FDU owned computers. Simply launch the portal and you will be presented with a variety of applications, each sanctioned and supplied by FDU. This portal will provide an easily searchable way to view all new applications made available to the user community, including Microsoft Teams, Cisco Jabber, the FDU VPN, and many more.

FDU Self Service Portal Icon

How to Use and Access the FDU Self Service Portal for Software

Windows
  1. Locate the FDU Self-Service Portal for Software icon on the desktop and double-click it to launch the application or…
    1. Select the ‘Windows’ logo/start button on the bottom left of the desktop
    2. Type ‘FDU Self Service Portal for Software’ into the search bar
    3. Left click ‘FDU Self Service Portal for Software’ app to launch
FDU Self-Service Portal for Software on Windows Devices
  1. To install a program, click on the name of the application, then click on the “Install” button to the right
  1. A progress window will provide updates as the program is installed on your system. When complete, the Status column should indicate “Complete
  1. After the selected application finished downloading, it will automatically install and when completed, the status will show as “Completed
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macOS
  1. Open the ‘Applications’ folder and locate and click the ‘FDU Self Service Portal’ icon or…
  • Select the ‘Launchpad’ icon from the dock

Launchpad Icon

  • Type ‘FDU Self Service Portal
  • Click the ‘FDU Self Service Portal’ icon to launch
FDU Self-Service Portal for macOS Devices
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iOS & iPadOS
  1. Find the ‘Self Service Portal’ app icon and tap to launch
FDU Self Service Portal App on iPadOS

FDU Self Service Portal App on iOS

  1. Click ‘Install’ to install the requested item onto your device

Note:

The Android version of the FDU Self Service Portal will be available in the future.

Once the FDU Self-Service Portal application is open, you may then continue to select and install your desired software application. You may also access and use any self-service troubleshooting solutions that are available to you from within the FDU Self-Service Portal as well.

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Installing Software On My University Laptop

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To help protect the University’s computers and networks from cyber threats, FDU OIRT is implementing Application Control with privilege management. This feature provides all users with privileged rights to install applications as needed while continuing to protect resources from unknown and malicious risks.

All software is typically installed from a setup file. Any setup file for an application should only be downloaded from the developer’s official site. For example, to install Google Chrome, the setup file should only be downloaded from Google’s official site (google.com/chrome).

Any setup file on a USB drive, CD drive, or other removable media should only be installed if provided directly by the developer or other credible source.

Windows

By default, the setup file will be located within the Downloads folder

C:\users\yourusername\downloads\

To install software on a university laptop with Windows, follow the process defined below:

  1. Right-click the setup file for the application to be installed
  2. Click “Run with Administrative Privileges (Audited)” on the setup file
  1. Provide a valid reason for installation and use of the application in the space provided and press “Continue

The application will now be installed with administrative privileges.

Note

While off-campus, the option to “Run with Administrative Privileges (Audited)” may not be present. Please connect to FDU VPN, lock the machine by pressing “Window Key” + L and re-login. The feature should then be available. If this feature is not available while on-campus, please click the “Support” button above for further assistance.

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macOS
  1. Click on “Jamf Connect” in the menu bar app (where you log in to sync your password) and click “Request Admin Privileges
  1. Select the reason from the dialog box: Install App, Change Setting, or Other for the elevation, and click “Continue
  1. You will be notified when you are elevated and can begin installing a new application or making changes to your settings
  1. A countdown will appear in your menu bar, showing how much time remains for your administrator access. Complete the installation before the countdown ends
  1. You will return to your normal permissions when the countdown reaches zero

Special-use elevations will still be handled through the existing workflow.

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Microsoft New Teams Tutorial

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Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Here you will find documentation on how to install and use Teams and all of its features.

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A New Teams client is rolling out! Though it looks nearly identical to classic Teams, it has been redesigned from the ground up to take advantage of future developments. Microsoft will Discontinue the use of the classic team’s app in July of 2024.

This tutorial will outline how to upgrade to the New Teams and the commonly access changes.

How To Upgrade

Looking for the new Teams experience? The upgrade process itself is quick and silent, where Microsoft 365 will install the new Teams client in the background.

  • For all university owned computers, the new Teams has been silently rolling out in the background and may be presented with as the following options to switch over
New Teams Experience has been delivered to your device
  • You may be presented with an option to Upgrade your device with the New Teams experience
Prompt to upgrade your device with the New Teams experience
  • A toggle will present itself if the above processes have already been performed and are on the classic Teams experience.

During the transition phase, which will end in June of 2024, you might see two icons. The old Teams is labelled Microsoft Teams classic (work or school), and the new Teams will be labelled Microsoft Teams (work or school). The new Teams will also have a cyan “New” label on the icon as well.

Windows 10 Search for Microsoft Teams
Windows 11 Search for Microsoft Teams
macOS spotlight search for Microsoft Teams

Note

You’ll always want to open the new Teams unless you have a specific reason not to (like troubleshooting a Teams Application issue).

For a complete list of all changes in the New Microsoft Teams, please visit:

Microsoft Teams Changes

Device Settings

When you’re upgraded to the new Teams, your display settings will reset. Here’s how to change the most commonly accessed display settings.

  1. Click on the “Ellipses” in upper right-hand corner, and then “Settings”
  1. The default theme for new Teams is Light, which appears grey. Dark will color the window black. Classic will bring back the purple/gray theme from classic Teams
  1. Another commonly changed display setting is Layout. You can choose your Teams to display in a Grid view, which is the new Teams default, or a List view, which will show all your Teams in a list on the left, similar to how Outlook displays folders.

There are many other settings in Teams, and we encourage you to review your device settings and video effects (blurred and custom backgrounds) prior to joining your next meeting. Custom backgrounds may need to be re-added.

FAQ

What happened to my Contacts list on the Chat tab?

Microsoft has moved the Contacts list to the People app. You can find People by clicking the “” tab in the left navigation bar and typing “People” in the search.

To pin it to your sidebar, right click “People” then select “Pin”

Note

If People is not able to be found when searching, this means that the People App is already Pinned.

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Where are my Saved Items?

Saved Items are not currently available in new Teams. Microsoft plans to release a new functionality that will replace it and offer you a method for exporting Saved Items from Teams Classic in the near future. For now, Microsoft recommends using Classic Teams to access Saved Items.

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Why are my Office documents opening in my browser or Teams app unexpectedly?

We have observed some cases where upgrading to new Teams will reset your file open preference. You can change it by going to “Settings > Files and Links” from the (•••) menu at the upper right.

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Why can’t I tag some private channels?

We have observed that you cannot @ mention or tag some private channels in the new Teams experience. This issue appears most likely to affect older private channels and has been reported to Microsoft.

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What happened to Groups?

Groups are now called Categories and how to create and manage categories will be discussed in the Section for Teams Chat.

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What happened to Contacts?

Contacts have been moved to the People App. How to manage and use People will be discussed in the Teams Chat Section.

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Install and Launch Options

If you are using a mobile device, or your personally owned computer, you can download Microsoft Team using the link below.

The page will automatically detect your operating system and redirect you to the appropriate desktop client (e.g. Windows, macOS) or mobile client (e.g. Android, Apple iOS).

The Microsoft Teams application is automatically pushed to all university owned computers. To determine if you already have it installed, search for “Teams” using the Windows Search Bar or Spotlight Search on Apple devices. If you are working on a university computer and you cannot locate the Microsoft Teams application, you can install by following the instructions below.

Windows – FDU Self Service Portal for Software

  1. Press the “Windows key” on your keyboard and type “FDU Self”
  1. Launch FDU Self Service Portal for Software” from the search results list
  1. Select the “Microsoft Teams” experience from the list and click “Install”

The classic Teams experience will be available until the end of June of 2024.

Web – Access the Office Web Application

The web client is a full, functional client that can be used from a variety of browsers including Google Chrome, Edge Browser, and Mozilla Firefox. Microsoft Teams will also be available on Safari soon. 

  1. From an internet browser, click the link below:

Office 365

  1. Sign in to your FDU Office 365 account using your NetID and NetID account password
  2. Click the “App Launcher”, then click “Teams” from the list of apps

Starting a Conversation

Teams allow’s for text-based conversations using the Chat feature. Although it does not replace email in all use cases, it is a great tool for asking quick questions or just saying hello. When using chat, please be mindful and adhere to FDU’s Written Information Security Program.

  1. Select “Chat” from the left menu and then click on the top search bar
Classic Teams
New Teams
  1. Type the name of the person you are attempting to locate and click on their name. Only FDU faculty, staff, and students are accessible in Microsoft Teams
Classic Teams
New Teams
  1. You will be brought to the chat window and can start your conversation
Classic Teams
New Teams

Navigating the Chat Window

The Chat window has many convenient tabs and shortcuts aimed at improving collaboration. Near the top of the screen, next to the name of the contact that you are chatting with, you will notice the default tabs, followed by a plus sign.

Classic Teams – Tabs
  1. Chat: tab contains the conversation
  2. Files: tab contains all files shared in during the conversation
  3. Organization: Two person conversations, the Organization tab shows your contact’s organization chart. This information is pulled from Office 365

Note

Datatel remains the authoritative source for this information and the data contained here is not intended to be 100% accurate. 

  1. In two person conversations, the “Activity” tab will list the latest activity of your contact
  2. You can use the “+ sign” to create a new tab from a file or an app. This can be a quick and convenient way to access a collaborative file that was previously shared in the conversation

To the right of these tabs are a series of shortcut icons which perform the following functions:

Classic Teams – Shortcuts

  1. Video call: icon starts a new video call
  2. Audio call: icon starts a new voice call
  3. Screen sharing: icon allows you to share your desktop or an application
  4. Add people: icon is used to invite additional people to the chat
  5. Pop out chat: icon creates a separate window with your chat
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New Teams – Tabs
  1. Chat: contains the conversation
  2. Files: Contains all files shared in during the conversation
  3. Add a Tab: Add an App to the tab list for all users

To the right of these tabs are a series of shortcut icons which perform the following functions.

Shortcuts – New Team

  1. Audio Call icon starts a new voice call
  2. Add people icon is used to invite additional people to the chat
  3. Ellipses is used for additional features:
    • Open Chat in New Window: Pops chat in separate window
    • Schedule Meeting: schedules a meeting with individual
    • Screen Sharing: initiates a screen sharing session and calls individual
    • Pin: Pins person to pinned section in teams

Note

Depending on your screen resolution and application window size, your view may differ from the picture above, but all options outlined will be available.

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Managing Contacts – Now Called People

The Chat function allows you to have conversations with one person or groups of people. In classic Teams, this is known as Contacts and in the New teams, this is called People.

The pane on the left-hand side of the screen is split into Recent and Contacts. Contacts acts like a rolodex that allows you to store and sort a list of the people you contact most frequently. The Recent list will display your most recent conversations with single people or group messages.

Types of Contacts

There are two types of contacts, directory contacts which come from your organization, and local contacts which you can add from scratch to your copy of Teams.

  • Directory contacts have some fields set by your organization, and additional fields which can be edited by you.
  • Local contacts are stored within your local copy of Teams, and do not synch with an organization’s directory.

Note

For contacts you create based on company directory, the admin may control some of the fields, like the name and email. They will appear grayed out and you will not be able to modify them. 

Classic Teams – Contacts

By default, the Contacts tab will already have a “Favorites” group. However, creating new groups can be a helpful way to organize your contacts. For example, you may wish to create a group for people that you are working with on a project or for people that you interact with from a department.

  1. To create a new contact group, click “Create a new contact group” on the bottom of the pane
  1. Enter a name for your group, and click “Create”
  1. To add contacts to a group, click the “More options” icon (•••) next to the group name and select “Add a contact to this group” from the drop-down menu
  1. Begin typing the name of your contact. Once you see their name appear, select it and select “Add”

You can add the same contact to as many groups as you would like. The chat with your contact will remain the same regardless of which group you are accessing the conversation from.

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New Teams – People

Microsoft has moved the Contacts into the People App. By default, the People tab will already have a “Favorites” group and a “My Group” category. However, creating new categoriess can be a helpful way to organize your contacts.

For example, you may wish to create a category for people that you are working with on a project or for people that you interact with from a department.

Add People to Favorites

  1. Find the contact you wish to be added to favorite and click the star in front of their name

Add People to Category

  1. Next to the contact, click the ellipses button and then click “Add Category”
  1. Type in the name of the new Category, search for an existing category, or select from the provided list
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Sharing Your Screen

Screen sharing is one of Microsoft Teams’ most powerful collaborative features. You can show your screen to your colleagues and even grant them control to edit Microsoft Office files with you in real time.

Note

Before you get started, make sure that you are using the installed version of Microsoft Teams, as the browser-based Teams version does not support this functionality. 

  1. From the chat window or from an ongoing call, click on the “Screen Sharing / Share” icon
Classic Teams
New Teams
  1. You be given a choice to either share your desktop or an application from the Microsoft Office suite, click on the window you want to share
Classic Teams
New Teams

Once you select the screen you wish to share, the members of your chat or call will be able to view your screen and request access to remotely control your desktop or program.

You can only share your screen with a mobile device user if you are engaged in an active voice or video call with them.

Requesting a Team

Creating a team provides remote team members with the ability to work together and share information via a common online space. You can also organize your information by creating channels to help optimize your team’s workflow.

To create a Microsoft Team, you must request one using an online form on SAMI Support. To request a team please follow these instructions:

  1. Navigate to the SAMI Support using the link below, logging in with your FDU NetID account

Request Microsoft Teams

  1. Click on the “Forms Tile for Faculty and Staff”
  1. Scroll down to “Microsoft Team Request” and click on it to expand the information
  1. Fill out all the fields and click on the “Submit” button

Note

You can specify additional team owners. Owners will have rights to invite and make other changes to the team after its creation.

  1. You should now see a screen informing you that your form was successfully submitted

Note

Please allow 3 to 5 business days for the Team to be created.

  1. You will receive an email once the team is created. The next time you log in to Teams you will see your team listed in the Teams section
  1. Click on your team to open the general channel. From here you can create channels, add users, and customize your team. Any team members that you add will receive an email notifying them that they were added to your team. The next time that they log in or open Teams, they will find the team listed in their Teams section

Creating Channels

Channels are dedicated sections within a team. You can keep conversations organized by specific topics, projects, disciplines, or whatever works for your team! Channels are where conversations happen and where the work gets done. There can be public channels which are open to all team members or, if you require a more select audience, private channels can be open to a subset of your team.

  1. Select Teams from the menu on the left-hand side of the screen. If you have multiple teams, select your team of choice
  1. Click on the “More options” icon (•••) next to the team name and select “Add channel”
  1. Give the channel a name, and a brief description as if would would like
  2. Select your channel’s preferred level of privacy and press “Add”

Standard channels are open for anyone to join
Private channels are invitation only

  1. If you selected “Private” you will see a window that lets you add the team members that should have access to the channel. Once all members are added, press “Close”
  1. Once a channel is created it will show up under the General channel in the channels list. If the channel was set to Private, only the members can see it. Anyone who belongs to the channel can click on it to view its contents

Note

Since channels are sections within a team, it is not possible to add members to a channel that are not part of the team.

Managing a Team

Now that your teams and channels are created, you can begin to take advantage of Microsoft Teams’ management features. Team management includes essential functions such as adding and removing members, assigning permissions for individual members, and managing your channels. You can also implement granular customizations such as setting parameters on the use of tags and emojis.

  1. Select Teams from the left menu. If you have more than one team, click on your team
  2. Click “More Options” icon (•••) next to the team name and select “Manage Team”. From here, you can select one of the following tabs

Manage Members Tab

  • Add a member by clicking “Add Member” button on the top right of the window
  • Remove a member by pressing “X” button on the right of their name
  • Use the drop-down menu to change a member’s role to Owner. This allows them full access to change settings

Manage Request Tab

  • Use this tab to accept or deny a person’s request to join your team

Manage Channels Tab

  • Create a channel by pressing the “Add channel” button on the top right of the window
  • You can restore deleted channels by expanding the “Deleted” list and pressing on “Restore”

The experience for managing a team setting varies between both the classic and new Teams.

Classic Teams – Manage Settings Tab
  • Team picture: is an optional setting which allows you to set a profile picture for your team. You can upload your own image or use one of the colorful templates provided by Microsoft
  • Member permissions: to set editing permissions for your team members
  • Guest permissions: settings you can allow guests to create, update, and delete channels
  • @mentions: lets you choose if you allow the @mention function to send notifications to individuals or entire channels
  • Team code: will provide you with a join code that you can give out to new members. This will allow them to join without being placed in the Pending Requests section
  • Fun stuff: lets you allow gifs and memes to be displayed on the channel
  • Tags: setting to decide who can use the tags feature. With tags, your team members can add labels help them better identify other members of the team
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New Teams – Manage Settings Tab
  • Team Details: is an optional setting which allows you to set a profile picture, description and set privacy options for your team. You can upload your own image or use one of the colorful templates provided by Microsoft
  • Member permissions: to set editing permissions for your team members
  • Guest permissions: settings you can allow guests to create, update, and delete channels
  • @mentions: lets you choose if you allow the @mention function to send notifications to individuals or entire channels
  • Team code: will provide you with a join code that you can give out to new members. This will allow them to join without being placed in the Pending Requests section
  • Fun stuff: lets you allow gifs and memes to be displayed on the channel
  • Tags: setting todecide who can use the tags feature. With tags, your team members can add labels help them better identify other members of the team
  • Team Expiration: Specifies when the Team will expire. By policy no user can change the expiration policy and can visit SAMI Support to extend the expiration when nearing the expiration date.
New Teams – Team Settings Page
New Teams – Team Details Page
New Teams – Team Image Page
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Manage Analytics Tab

  • The Analytics tab displays usage information for your team

Manage Apps Tab

  • The Apps tab allows you to add or remove application plug ins for your channels

Starting an Instant Meeting

Instead of scheduling a meeting for a future date, you can start one right away and invite people in on the fly.

  1. Select “Calendar” from the left-hand side of the screen and press “Meet Now”
  1. Give your meeting a name, select audio and video options, and press on “Join Now”
Classic Teams – Meet Now Options
New Teams – Meet Now Options
New Teams – Meet Now Audio Options
New Teams – Meet Now Invite Prompt
  1. Your meeting should start with the “Participants” tab displayed so you can start inviting people right away. As you search for people and add them to your meeting, they will receive a call to be connected
  1. As people accept the meeting invitation they will automatically be connected

Joining a Meeting

Meetings in Teams include audio, video, and screen sharing. They’re one of the key ways to collaborate in Teams.

  1. The Teams Calendar can be found by clicking Calendar in the left pane
Classing Teams – Scheduled Meeting
New Teams – Scheduled Meeting
  1. You can join a scheduled meeting by selecting the “Calendar” tab from the left menu, then finding and left clicking on your meeting and clicking join for the Classic Teams Experience, or simply press “Join” on the New Teams experience
  1. Select your video and microphone options, then left click “Join Now”
Classing Teams – Join Meeting Options
New Teams – Join Metting Options

Join

Depending on the Metting owner’s settings, you may receive a message that you are waiting for the host to let you into the meeting. You will remain on the Join Meeting Options Screen until you are admitted into the meeting.

  1. If you are the first participant that joined the meeting, you will see a black screen informing you that you are waiting for other members to join. As people join the meeting they will show up on the screen. If you are the host and your meeting has the lobby opened, you will have to admit everyone who joins the meeting
Classic Teams – Waiting in Meeting
New Teams – Person in Lobby Prompt
  1. When you are done with the meeting, close it by pressing the red telephone icon to “Hang up” the call

Scheduling a Meeting

Due to Office 365 calendar integration, scheduling video and voice meetings on Microsoft Teams is simple and convenient.

  1. Select the “Calendar” tab from the left-hand side of the screen. This screen displays your entire FDU Office 365 calendar. Next, press “New Meeting” button on the top right of the window

You will notice that the New Meeting window offers 2 tabs: “Details & Scheduling Assistant”

  1. From the “Details” tab, enter the following information about your meeting:
  • Title
  • Required Attendees

Note

You can also add optional attendees by pressing + optional button

  • Time
  • Specify whether the meeting reoccurs
  • Add Channel is optional and lets you specify an entire Teams channel to receive a meeting notification
  • Add location is optional and enables you to select a physical location for members to meet at
  • Add details like the topic of discussion, meeting outline, etc
Classic Teams – Meeting Invitation Request
New Teams – Meeting Invitation Request
  1. The “Scheduling Assistant” tab allows you to view the calendar of all attendees to check for availability. It is possible to adjust the meeting time on this tab
  1. When finished, press the “Send” button on the top of the page. The meeting will be posted on the channel you selected and invites will be emailed to all requested attendees. The meeting will also show up on the calendar of the people who have accepted the meeting invitation
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Microsoft New Teams Tutorial

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Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Here you will find documentation on how to install and use Teams and all of its features.

index

Index

A New Teams client is rolling out! Though it looks nearly identical to classic Teams, it has been redesigned from the ground up to take advantage of future developments. Microsoft will Discontinue the use of the classic team’s app in July of 2024.

This tutorial will outline how to upgrade to the New Teams and the commonly access changes.

How To Upgrade

Looking for the new Teams experience? The upgrade process itself is quick and silent, where Microsoft 365 will install the new Teams client in the background.

  • For all university owned computers, the new Teams has been silently rolling out in the background and may be presented with as the following options to switch over
New Teams Experience has been delivered to your device
  • You may be presented with an option to Upgrade your device with the New Teams experience
Prompt to upgrade your device with the New Teams experience
  • A toggle will present itself if the above processes have already been performed and are on the classic Teams experience.

During the transition phase, which will end in June of 2024, you might see two icons. The old Teams is labelled Microsoft Teams classic (work or school), and the new Teams will be labelled Microsoft Teams (work or school). The new Teams will also have a cyan “New” label on the icon as well.

Windows 10 Search for Microsoft Teams
Windows 11 Search for Microsoft Teams
macOS spotlight search for Microsoft Teams

Note

You’ll always want to open the new Teams unless you have a specific reason not to (like troubleshooting a Teams Application issue).

For a complete list of all changes in the New Microsoft Teams, please visit:

Microsoft Teams Changes

Device Settings

When you’re upgraded to the new Teams, your display settings will reset. Here’s how to change the most commonly accessed display settings.

  1. Click on the “Ellipses” in upper right-hand corner, and then “Settings”
  1. The default theme for new Teams is Light, which appears grey. Dark will color the window black. Classic will bring back the purple/gray theme from classic Teams
  1. Another commonly changed display setting is Layout. You can choose your Teams to display in a Grid view, which is the new Teams default, or a List view, which will show all your Teams in a list on the left, similar to how Outlook displays folders.

There are many other settings in Teams, and we encourage you to review your device settings and video effects (blurred and custom backgrounds) prior to joining your next meeting. Custom backgrounds may need to be re-added.

FAQ

What happened to my Contacts list on the Chat tab?

Microsoft has moved the Contacts list to the People app. You can find People by clicking the “” tab in the left navigation bar and typing “People” in the search.

To pin it to your sidebar, right click “People” then select “Pin”

Note

If People is not able to be found when searching, this means that the People App is already Pinned.

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Where are my Saved Items?

Saved Items are not currently available in new Teams. Microsoft plans to release a new functionality that will replace it and offer you a method for exporting Saved Items from Teams Classic in the near future. For now, Microsoft recommends using Classic Teams to access Saved Items.

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Why are my Office documents opening in my browser or Teams app unexpectedly?

We have observed some cases where upgrading to new Teams will reset your file open preference. You can change it by going to “Settings > Files and Links” from the (•••) menu at the upper right.

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Why can’t I tag some private channels?

We have observed that you cannot @ mention or tag some private channels in the new Teams experience. This issue appears most likely to affect older private channels and has been reported to Microsoft.

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What happened to Groups?

Groups are now called Categories and how to create and manage categories will be discussed in the Section for Teams Chat.

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What happened to Contacts?

Contacts have been moved to the People App. How to manage and use People will be discussed in the Teams Chat Section.

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Install and Launch Options

If you are using a mobile device, or your personally owned computer, you can download Microsoft Team using the link below.

The page will automatically detect your operating system and redirect you to the appropriate desktop client (e.g. Windows, macOS) or mobile client (e.g. Android, Apple iOS).

The Microsoft Teams application is automatically pushed to all university owned computers. To determine if you already have it installed, search for “Teams” using the Windows Search Bar or Spotlight Search on Apple devices. If you are working on a university computer and you cannot locate the Microsoft Teams application, you can install by following the instructions below.

Windows – FDU Self Service Portal for Software

  1. Press the “Windows key” on your keyboard and type “FDU Self”
  1. Launch FDU Self Service Portal for Software” from the search results list
  1. Select the “Microsoft Teams” experience from the list and click “Install”

The classic Teams experience will be available until the end of June of 2024.

Web – Access the Office Web Application

The web client is a full, functional client that can be used from a variety of browsers including Google Chrome, Edge Browser, and Mozilla Firefox. Microsoft Teams will also be available on Safari soon. 

  1. From an internet browser, click the link below:

Office 365

  1. Sign in to your FDU Office 365 account using your NetID and NetID account password
  2. Click the “App Launcher”, then click “Teams” from the list of apps

Starting a Conversation

Teams allow’s for text-based conversations using the Chat feature. Although it does not replace email in all use cases, it is a great tool for asking quick questions or just saying hello. When using chat, please be mindful and adhere to FDU’s Written Information Security Program.

  1. Select “Chat” from the left menu and then click on the top search bar
Classic Teams
New Teams
  1. Type the name of the person you are attempting to locate and click on their name. Only FDU faculty, staff, and students are accessible in Microsoft Teams
Classic Teams
New Teams
  1. You will be brought to the chat window and can start your conversation
Classic Teams
New Teams

Navigating the Chat Window

The Chat window has many convenient tabs and shortcuts aimed at improving collaboration. Near the top of the screen, next to the name of the contact that you are chatting with, you will notice the default tabs, followed by a plus sign.

Classic Teams – Tabs
  1. Chat: tab contains the conversation
  2. Files: tab contains all files shared in during the conversation
  3. Organization: Two person conversations, the Organization tab shows your contact’s organization chart. This information is pulled from Office 365

Note

Datatel remains the authoritative source for this information and the data contained here is not intended to be 100% accurate. 

  1. In two person conversations, the “Activity” tab will list the latest activity of your contact
  2. You can use the “+ sign” to create a new tab from a file or an app. This can be a quick and convenient way to access a collaborative file that was previously shared in the conversation

To the right of these tabs are a series of shortcut icons which perform the following functions:

Classic Teams – Shortcuts

  1. Video call: icon starts a new video call
  2. Audio call: icon starts a new voice call
  3. Screen sharing: icon allows you to share your desktop or an application
  4. Add people: icon is used to invite additional people to the chat
  5. Pop out chat: icon creates a separate window with your chat
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New Teams – Tabs
  1. Chat: contains the conversation
  2. Files: Contains all files shared in during the conversation
  3. Add a Tab: Add an App to the tab list for all users

To the right of these tabs are a series of shortcut icons which perform the following functions.

Shortcuts – New Team

  1. Audio Call icon starts a new voice call
  2. Add people icon is used to invite additional people to the chat
  3. Ellipses is used for additional features:
    • Open Chat in New Window: Pops chat in separate window
    • Schedule Meeting: schedules a meeting with individual
    • Screen Sharing: initiates a screen sharing session and calls individual
    • Pin: Pins person to pinned section in teams

Note

Depending on your screen resolution and application window size, your view may differ from the picture above, but all options outlined will be available.

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Managing Contacts – Now Called People

The Chat function allows you to have conversations with one person or groups of people. In classic Teams, this is known as Contacts and in the New teams, this is called People.

The pane on the left-hand side of the screen is split into Recent and Contacts. Contacts acts like a rolodex that allows you to store and sort a list of the people you contact most frequently. The Recent list will display your most recent conversations with single people or group messages.

Types of Contacts

There are two types of contacts, directory contacts which come from your organization, and local contacts which you can add from scratch to your copy of Teams.

  • Directory contacts have some fields set by your organization, and additional fields which can be edited by you.
  • Local contacts are stored within your local copy of Teams, and do not synch with an organization’s directory.

Note

For contacts you create based on company directory, the admin may control some of the fields, like the name and email. They will appear grayed out and you will not be able to modify them. 

Classic Teams – Contacts

By default, the Contacts tab will already have a “Favorites” group. However, creating new groups can be a helpful way to organize your contacts. For example, you may wish to create a group for people that you are working with on a project or for people that you interact with from a department.

  1. To create a new contact group, click “Create a new contact group” on the bottom of the pane
  1. Enter a name for your group, and click “Create”
  1. To add contacts to a group, click the “More options” icon (•••) next to the group name and select “Add a contact to this group” from the drop-down menu
  1. Begin typing the name of your contact. Once you see their name appear, select it and select “Add”

You can add the same contact to as many groups as you would like. The chat with your contact will remain the same regardless of which group you are accessing the conversation from.

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New Teams – People

Microsoft has moved the Contacts into the People App. By default, the People tab will already have a “Favorites” group and a “My Group” category. However, creating new categoriess can be a helpful way to organize your contacts.

For example, you may wish to create a category for people that you are working with on a project or for people that you interact with from a department.

Add People to Favorites

  1. Find the contact you wish to be added to favorite and click the star in front of their name

Add People to Category

  1. Next to the contact, click the ellipses button and then click “Add Category”
  1. Type in the name of the new Category, search for an existing category, or select from the provided list
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Sharing Your Screen

Screen sharing is one of Microsoft Teams’ most powerful collaborative features. You can show your screen to your colleagues and even grant them control to edit Microsoft Office files with you in real time.

Note

Before you get started, make sure that you are using the installed version of Microsoft Teams, as the browser-based Teams version does not support this functionality. 

  1. From the chat window or from an ongoing call, click on the “Screen Sharing / Share” icon
Classic Teams
New Teams
  1. You be given a choice to either share your desktop or an application from the Microsoft Office suite, click on the window you want to share
Classic Teams
New Teams

Once you select the screen you wish to share, the members of your chat or call will be able to view your screen and request access to remotely control your desktop or program.

You can only share your screen with a mobile device user if you are engaged in an active voice or video call with them.

Requesting a Team

Creating a team provides remote team members with the ability to work together and share information via a common online space. You can also organize your information by creating channels to help optimize your team’s workflow.

To create a Microsoft Team, you must request one using an online form on SAMI Support. To request a team please follow these instructions:

  1. Navigate to the SAMI Support using the link below, logging in with your FDU NetID account

Request Microsoft Teams

  1. Click on the “Forms Tile for Faculty and Staff”
  1. Scroll down to “Microsoft Team Request” and click on it to expand the information
  1. Fill out all the fields and click on the “Submit” button

Note

You can specify additional team owners. Owners will have rights to invite and make other changes to the team after its creation.

  1. You should now see a screen informing you that your form was successfully submitted

Note

Please allow 3 to 5 business days for the Team to be created.

  1. You will receive an email once the team is created. The next time you log in to Teams you will see your team listed in the Teams section
  1. Click on your team to open the general channel. From here you can create channels, add users, and customize your team. Any team members that you add will receive an email notifying them that they were added to your team. The next time that they log in or open Teams, they will find the team listed in their Teams section

Creating Channels

Channels are dedicated sections within a team. You can keep conversations organized by specific topics, projects, disciplines, or whatever works for your team! Channels are where conversations happen and where the work gets done. There can be public channels which are open to all team members or, if you require a more select audience, private channels can be open to a subset of your team.

  1. Select Teams from the menu on the left-hand side of the screen. If you have multiple teams, select your team of choice
  1. Click on the “More options” icon (•••) next to the team name and select “Add channel”
  1. Give the channel a name, and a brief description as if would would like
  2. Select your channel’s preferred level of privacy and press “Add”

Standard channels are open for anyone to join
Private channels are invitation only

  1. If you selected “Private” you will see a window that lets you add the team members that should have access to the channel. Once all members are added, press “Close”
  1. Once a channel is created it will show up under the General channel in the channels list. If the channel was set to Private, only the members can see it. Anyone who belongs to the channel can click on it to view its contents

Note

Since channels are sections within a team, it is not possible to add members to a channel that are not part of the team.

Managing a Team

Now that your teams and channels are created, you can begin to take advantage of Microsoft Teams’ management features. Team management includes essential functions such as adding and removing members, assigning permissions for individual members, and managing your channels. You can also implement granular customizations such as setting parameters on the use of tags and emojis.

  1. Select Teams from the left menu. If you have more than one team, click on your team
  2. Click “More Options” icon (•••) next to the team name and select “Manage Team”. From here, you can select one of the following tabs

Manage Members Tab

  • Add a member by clicking “Add Member” button on the top right of the window
  • Remove a member by pressing “X” button on the right of their name
  • Use the drop-down menu to change a member’s role to Owner. This allows them full access to change settings

Manage Request Tab

  • Use this tab to accept or deny a person’s request to join your team

Manage Channels Tab

  • Create a channel by pressing the “Add channel” button on the top right of the window
  • You can restore deleted channels by expanding the “Deleted” list and pressing on “Restore”

The experience for managing a team setting varies between both the classic and new Teams.

Classic Teams – Manage Settings Tab
  • Team picture: is an optional setting which allows you to set a profile picture for your team. You can upload your own image or use one of the colorful templates provided by Microsoft
  • Member permissions: to set editing permissions for your team members
  • Guest permissions: settings you can allow guests to create, update, and delete channels
  • @mentions: lets you choose if you allow the @mention function to send notifications to individuals or entire channels
  • Team code: will provide you with a join code that you can give out to new members. This will allow them to join without being placed in the Pending Requests section
  • Fun stuff: lets you allow gifs and memes to be displayed on the channel
  • Tags: setting to decide who can use the tags feature. With tags, your team members can add labels help them better identify other members of the team
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New Teams – Manage Settings Tab
  • Team Details: is an optional setting which allows you to set a profile picture, description and set privacy options for your team. You can upload your own image or use one of the colorful templates provided by Microsoft
  • Member permissions: to set editing permissions for your team members
  • Guest permissions: settings you can allow guests to create, update, and delete channels
  • @mentions: lets you choose if you allow the @mention function to send notifications to individuals or entire channels
  • Team code: will provide you with a join code that you can give out to new members. This will allow them to join without being placed in the Pending Requests section
  • Fun stuff: lets you allow gifs and memes to be displayed on the channel
  • Tags: setting todecide who can use the tags feature. With tags, your team members can add labels help them better identify other members of the team
  • Team Expiration: Specifies when the Team will expire. By policy no user can change the expiration policy and can visit SAMI Support to extend the expiration when nearing the expiration date.
New Teams – Team Settings Page
New Teams – Team Details Page
New Teams – Team Image Page
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Manage Analytics Tab

  • The Analytics tab displays usage information for your team

Manage Apps Tab

  • The Apps tab allows you to add or remove application plug ins for your channels

Starting an Instant Meeting

Instead of scheduling a meeting for a future date, you can start one right away and invite people in on the fly.

  1. Select “Calendar” from the left-hand side of the screen and press “Meet Now”
  1. Give your meeting a name, select audio and video options, and press on “Join Now”
Classic Teams – Meet Now Options
New Teams – Meet Now Options
New Teams – Meet Now Audio Options
New Teams – Meet Now Invite Prompt
  1. Your meeting should start with the “Participants” tab displayed so you can start inviting people right away. As you search for people and add them to your meeting, they will receive a call to be connected
  1. As people accept the meeting invitation they will automatically be connected

Joining a Meeting

Meetings in Teams include audio, video, and screen sharing. They’re one of the key ways to collaborate in Teams.

  1. The Teams Calendar can be found by clicking Calendar in the left pane
Classing Teams – Scheduled Meeting
New Teams – Scheduled Meeting
  1. You can join a scheduled meeting by selecting the “Calendar” tab from the left menu, then finding and left clicking on your meeting and clicking join for the Classic Teams Experience, or simply press “Join” on the New Teams experience
  1. Select your video and microphone options, then left click “Join Now”
Classing Teams – Join Meeting Options
New Teams – Join Metting Options

Join

Depending on the Metting owner’s settings, you may receive a message that you are waiting for the host to let you into the meeting. You will remain on the Join Meeting Options Screen until you are admitted into the meeting.

  1. If you are the first participant that joined the meeting, you will see a black screen informing you that you are waiting for other members to join. As people join the meeting they will show up on the screen. If you are the host and your meeting has the lobby opened, you will have to admit everyone who joins the meeting
Classic Teams – Waiting in Meeting
New Teams – Person in Lobby Prompt
  1. When you are done with the meeting, close it by pressing the red telephone icon to “Hang up” the call

Scheduling a Meeting

Due to Office 365 calendar integration, scheduling video and voice meetings on Microsoft Teams is simple and convenient.

  1. Select the “Calendar” tab from the left-hand side of the screen. This screen displays your entire FDU Office 365 calendar. Next, press “New Meeting” button on the top right of the window

You will notice that the New Meeting window offers 2 tabs: “Details & Scheduling Assistant”

  1. From the “Details” tab, enter the following information about your meeting:
  • Title
  • Required Attendees

Note

You can also add optional attendees by pressing + optional button

  • Time
  • Specify whether the meeting reoccurs
  • Add Channel is optional and lets you specify an entire Teams channel to receive a meeting notification
  • Add location is optional and enables you to select a physical location for members to meet at
  • Add details like the topic of discussion, meeting outline, etc
Classic Teams – Meeting Invitation Request
New Teams – Meeting Invitation Request
  1. The “Scheduling Assistant” tab allows you to view the calendar of all attendees to check for availability. It is possible to adjust the meeting time on this tab
  1. When finished, press the “Send” button on the top of the page. The meeting will be posted on the channel you selected and invites will be emailed to all requested attendees. The meeting will also show up on the calendar of the people who have accepted the meeting invitation
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Microsoft Workplace Discount Program

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What is the Microsoft Workplace Discount Program?

The Microsoft Workplace Discount Program is an employee purchase program with Microsoft for eligible faculty and staff of Fairleigh Dickinson University. The Workplace Discount Program allows eligible employees to buy an annual subscription to Microsoft 365 Family or Microsoft 365 Personal at a discount for use on personal devices.

FDU faculty and staff members with a valid work email address can begin signing up for the Microsoft Workplace Discount Program with their FDU email address. Notification of your Microsoft Workplace Discount Program eligibility is sent to your FDU email address inbox.

To confirm eligibility, visit the link below and enter your FDU email address.

Microsoft Workplace Discount Program Eligibility

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What is Microsoft 365?

Microsoft 365 is a subscription-based software service. The subscription includes premium Office applications like Word, Excel, PowerPoint, and Outlook. 1TB of OneDrive cloud storage, advanced security features, and support from Microsoft experts are also included with the subscription. 

The Microsoft Workplace Discount Program offers two types of Microsoft 365 subscriptions at a discounted rate:

  1. Microsoft 365 Personal – Includes subscription benefits mentioned above, for 1 person—discounted rate of 30%, $48.99 yearly or $6.99 monthly, usually $69.99 annually
  2. Microsoft 365 Family – Includes subscription benefits mentioned above, for up to 5 people in your family—discounted rate of 30%, $69.99 yearly or $9.99 monthly, usually $99.99 annually
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What is the difference between Office 2021 (one-time purchase) and Microsoft 365 (subscription)?

Microsoft 365 is a subscription-based software service that comes with premium apps like Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access (Publisher and Access available on PC only). The apps can be installed on multiple devices, including PCs, Macs, iPads, iPhones, Android tablets, and Android phones. Microsoft 365 also comes with services like 1 TB of OneDrive storage, and Microsoft chat and phone support. With a subscription, you get the latest versions of the apps and automatically receive updates when they happen.

Office 2021 is sold as a one-time purchase, which means you pay a single, up-front cost to get Microsoft 365 apps for one computer. One-time purchases are available for both PCs and Macs. However, there are no upgrade options, which means if you plan to upgrade to the next major release, you’ll have to buy it at full price.

To learn more about the differences between Microsoft 365 and Office 2021 select the links below:

The Differences Between Microsoft 365 and Office 2021

Office Comparison Chart

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What are the steps to make a Microsoft Workplace Discount Program purchase?
  1. Sign Up: Visit the Microsoft Workplace Discount Program page. Enter your corporate email address. Click on ‘Get Started’ button

Microsoft Workplace Discount Program

  1. Confirm: If you are eligible, an email will be sent to your corporate email address inbox with a link that will validate your eligibility for the program
  2. Sign In: Once your eligibility is confirmed and you register for the program with your personal Microsoft account that is associated with your personal email address, you can begin the purchase process by viewing the discounts available to you based on your Workplace Discount Program benefit eligibility

Microsoft Account

  1. Shop: Your purchase is processed and completed in the Microsoft Store. You, the eligible employee, can install Microsoft 365 on your personal devices after the purchase is complete. Once you have purchased Microsoft 365 Family, you can share your subscription with up to 5 additional members of your household.
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Installing your Microsoft 365 subscription software on a Mac or PC

Use your personal Microsoft Account and password when completing the installation and login credentials for your Office software. This is the same personal Microsoft Account used to complete the registration and purchase process of the Microsoft Workplace Discount Program. Your FDU e-mail address and credentials should not be used.

Download for Windows

Download for macOS

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For commonly asked questions about the Microsoft Workplace Discount Program, visit the link below:

Microsoft Workplace Discount Program FAQs

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Software Compliance & Distribution Policy

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In accordance with FDU’s Acceptable Use Policy for Computer Usage, no employee shall copy or distribute software that violates copyright laws. All employees shall be aware that software and the accompanying documentation is generally owned by the manufacturer and the license only grants the user the right to use the software. Unlicensed software installations, also known as software piracy, are unacceptable at FDU.

The primary user of each computer shall take responsibility of keeping records of licenses for which software is installed. The University’s Computing Services Department shall also track licenses for software installed by the Computing Services Department though the purchase of high volume or site licenses. Users are advised that the software installed on University-owned computers may be audited internally (by the University) or externally (by software manufacturers or other anti-piracy software firms) at any time. Software found not to be in compliance with copyright laws will be removed and replaced with a licensed copy.

Computing Services will provide certain software that is commonly used by the majority of the University’s employees, including but not limited to word processing, spreadsheet, and anti-virus software. Some software manufacturers allow for non-concurrent use of a license on an office computer and an employee’s home computer. Computing Services will not provide non-concurrent licenses at off premise sites due to the inability to track these licenses.

In order to provide the best possible service and support, and to reduce the cost of software site licenses, Computing Services, in conjunction with the Center for Learning and Teaching with Technology, has standardized on Microsoft Office Professional and Symantec Endpoint Protection.

Popular Software Titles and Guidelines for Faculty and Staff to Obtain:

  • Microsoft Office for Windows or Macintosh: Available through standard deployment of leased or owned equipment or by request for any University-owned PC or Mac.
  • Microsoft Visual Studio: Installed in Labs. Available by request for staff and faculty machines.
  • Adobe Acrobat: Available by request for staff and faculty machines.
  • SAS: Installed in Labs. Available by request for staff, faculty and student machines.
  • SPSS (Base): Installed in Labs. Available by request for staff and faculty machines.
  • SPSS Advanced Modules: Available by request for staff and faculty machines.
  • Adobe Products: Faculty and staff may purchase Adobe products at level three pricing with the University’s CLP Membership No. 4400062846.
  • Symantec Endpoint Protection: Available through standard deployment of leased or owned equipment or by request for any University-owned PC or Mac.
  • Other products: Faculty and staff may obtain pricing and submit orders to Purchasing. If assistance is needed, contact Computing Services.

Software Quality Assurance and Compliance Policy for Network Server & Lab Installations

It is no longer possible for individuals to install software on staff or faculty desktops or lab computers. Laptops or Macintosh users have administrative rights and individuals can install additional licensed software to laptops.

Instructors wishing to have a software application installed in a lab for use by 20 or more people simultaneously must provide Computing Services the original installation media, installation guide, and the appropriate proof of license. Note that the licenses for some software may limit our ability to install it on the network. These materials must be provided a minimum of sixty days before the software is needed. Because it is impossible to predict how the software will interact with our network and other software already installed, we cannot guarantee that a program will work on our system.

For programs that will be used by less than 20 people, the instructor may install the application on up to 5 machines in a lab not normally used for classroom instruction, plus an “instructor’s machine” in one of the teaching labs. If fewer licenses are owned, then only that many licenses may be installed. The instructor will be told which machines to install the program on and will be given a password which can be used to disable the security on the machine for the duration of the installation procedure. Software installed in this way will only be available on those designated machines. Computing Services will make a reasonable attempt to keep these designated systems functioning with the additional software, but in the event that the machine needs to have it’s base configuration and software restored from backup, the instructor will be contacted and will need to reinstall the application.

In all cases, software must be owned or licensed by the University, even if the application is only to be used for demonstration purposes. No software owned by an individual will be installed on the systems.

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Software Request Guidelines for University Computers and Computer Labs

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Departments wishing to obtain software, whether it is for use by the department or to be installed in the FDU computer labs and/or FDU Anywhere, should plan appropriately to provide adequate time to acquire the software and make it available to users.

The following steps should be used as a guide when planning to obtain software for instructional or business use:

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Plan a minimum of 3 weeks for a contract review before a PO can be processed. See contract review requirements and order process by visiting the link at the bottom of the page.

  1. Selection of product
  2. Creation of Purchase Order (PO) and approval by department/dean/chair
  3. Technology review and approval by OIRT
  4. New vendor processing, if necessary
  5. Contract review
  6. Software purchase and delivery to FDU
  7. Software preparation. Plan up to 60 days to allow for items such as:
    • Creating configurations for FDU’s needs and environment
    • Setting up license servers or other required systems
    • Integration with other systems (e.g., Single Sign On)
    • Testing mass deployment (if for the computer labs)
    • Integration with FDU Anywhere (if needed) assuming the software is licensed and approved for VDI enviroment
  8. Testing and confirmation of proper functionality by the requestor (instructor)
  9. Final installation on computers

Note

Even if the software has no cost to FDU, per the Office of the General Counsel and the Contract Review Policy, if the software requires you to agree to terms and conditions, it’s an agreement that must be reviewed

Please begin by completing the Computing Services > Lab Reservation & Lab Software Request (Faculty & Staff NJ Only)

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Student Technology Resources

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Fairleigh Dickinson University provides an extensive array of technological resources and services tailored for our students. This guide is designed to assist students in navigating and utilizing these tools effectively, ensuring they can easily set up, access, and manage their accounts, while also offering comprehensive information on each service.

ID and Email

FDU NetID

Your FDU NetID verifies who you are and ensures the privacy of your personal information. Your FDU NetID and your NetID password will provide access to a variety of IT resources including your Self-Service, WebCampus, Office365, and Email.

To obtain your NetID, follow the guide below:

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Changing your FDU NetID Password

To protect the University and our Students from cyber attacks and other malicious activity, we require that everyone in our community to periodically change their password.

To change your password, follow the guide below:

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DUO Multi-factor Authentication

To successfully use your NetID to access your accounts, you will need Two-Factor Authentication with Cisco DUO MFA.

Two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students.

To set up your mobile device with DUO MFA, follow the guide below:

Additionally, refer to our FAQ for commonly asked questions about DUO:

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Email and Office 365

Students can access their emails through any Web browser using their NetID and password to log in. To access our email, visit the Office 365 Portal:

Office 365 Portal

Students can also access their FDU Email accounts on their mobile devices by installing the Outlook app. For instructions to setting up your FDU Email account in the Outlook app, follow the guide below:

Current students who are registered for classes for the current term, or a future term have access to Microsoft Office 365 Suite applications. For more information, visit the links below:

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Academic Systems

Webcampus

Webcampus is a course content management system. FDU’s Webcampus is also known as the Blackboard System. On-line courses are taught through this system which also allows for interaction between the student and faculty member as well as on-line class discussions.

To learn more about how to access Webcampus, review the guide below:

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Self-Service

Self-Service is an interactive web application that enables students to view their individual information contained in FDU’s Student Information System. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes.

Review the Tutorial below to learn how to use Self Service:

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Connectivity

Connecting to the FDU Wireless Network

Using your FDU NETID, you can connect to the FDU Wireless Network. For instructions view the links below:

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Security

Security Resources

Understanding and implementing cybersecurity measures is crucial for protecting your personal and institutional information. This section provides essential resources to help you navigate the landscape of cyber threats.

Stay safe online by reviewing the articles below:

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Software

Available Software for FDU Students

Fairleigh Dickinson University has both licensed and open-source software, that is offered for academic and/or personal use for students. The links below point out to commonly used software, both licensed and open source, that are offered for academic and/or personal use to all Fairleigh Dickinson University faculty, staff and students.


In our digital learning environment, mastering online tools is essential for academic success. These resources are designed to guide you through the process of engaging in classes virtually via Zoom and accessing your files on OneDrive.

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Printing and Labs

Computer Labs and Printing

Computing Services has multiple computer labs available on both New Jersey Campuses for classroom instruction and student use.

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Virtual Labs

FDU also provides remote access to many of the software applications typically found in university computer labs through our platform FDU Anywhere. You can access it using your FDU NetID credentials using the link below:

FDU Anywhere

Review the FDU Anywhere Tutorial below to learn how to use our virtual labs:

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For any IT related questions and support, contact our Fairleigh Dickinson University Technical Assistance Center (UTAC):

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