vpn

How to access your Home Drive or Department Shared Drive Off Campus

Resources for: Faculty Staff
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The ability to access a home drive or department shared drive remotely is only supported for FDU-owned equipment.

First you need to ensure you have launched your Virtual Private Network (VPN) and logged in using your NetID and password.

Instructions for logging into the VPN

Windows

  1. Once you have connected via the VPN, open your File Explorer.
File Explorer Icon
Windows File Explorer Icon
  1. Halfway down the left panel, click on “This PC“. Your available Network Locations will appear in the center of the screen.
  1. To access any of your drives, simply double click on the icon next to Drive description.

NOTE: If you see a red X on the drive icon, please ensure you have successfully logged into the VPN. If so, click on the red X and your drive should appear and the red X will go away.

Mac

  1. Go to your Finder app
Finder App Icon
  1. On the menu bar on top, click “Go” and select the last option “Connect to Server…” or alternatively on your keyboard press and hold “command” then press “K
  1. In the Connect to Server window enter SMB:// followed by the path of your network share

In the case of your home drive this will follow the convention of:

  • smb://root.fdu.edu/shares/users-madison/your NetID for Florham users
  • smb://root.fdu.edu/shares/users-metro/your NetID for Metro users
  • smb://root.fdu.edu/shares/users-vancouver/your NetID for Vancouver users

Pressing the “+” will add this to your list of Favorite Servers.

If you do not see your drives, please call UTAC at (973)-443-8822.

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Printing at Home while Connected to FDU VPN

Resources for: Faculty Staff
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Issue

When I am connected to the FDU VPN or Cisco AnyConnect Adapter, I am unable to print documents while working from home.

Cause

While connected to the FDU VPN network, you are unable to access any local printers or network devices / services to help protect your computer from various threats while working outside of the FDU Campus Network.

Resolution

In order to Print, please disconnect from the VPN client, and once your documents have printed, reconnect.

Tip

Print jobs will continue to queue while you’re connected to the FDU VPN and will print when you disconnect from the VPN.

You can also connect a USB cable from the printer, to your laptop, where available, and you can remain on the FDU VPN and print anything you need.

If you require additional support, please call the University Technical Assistance Center at (973)-443-8822 or email FDUTAC@fdu.edu.

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Setting up and Accessing the FDU VPN Client

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Download and Install The FDU VPN Client

FDU’s VPN Client Software, is also known as the “Cisco AnyConnect Secure Mobility Client”.

  1. Use any web browser (Google Chrome, Mozilla Firefox, Safari) to navigate to vpn.fdu.edu. Please refrain from using Internet Explorer web browser when installing the FDU VPN Client
  1. Select your role within the University from the Group pulldown menu and enter your NetID Information in the username and password fields (user@fdu.edu)
  1. On the left-hand side menu, click on “AnyConnect“, then click on “Start AnyConnect”
  1. Download the VPN applet by clicking on “Download for Windows” or “Download for macOS” depending on your operating system. The browser will then download the VPN software client. When finished downloading, click on the file and select “open” within your browser

Chrome

Firefox

Safari

The browser will open a new window asking for permission to download the applet, click on “Allow”. When finished downloading, double click on the file to open the installation package and start the installation process.

  1. Follow the steps prompted to accept all changes and grant requested permissions to install FDU VPN software. Note, Java Runtime Environment software may also need to be installed. A copy of the software download will be prompted to be installed or can be accessed at java.com/en/download/
  1. The installation will continue, and an icon for the “Cisco AnyConnect Secure Mobility Client” with a “lock” icon will appear in your system tray once the installation is complete
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Configuring The FDU VPN
  1. Log into your computer
  1. Launch the Cisco AnyConnect Secure Mobility Client from the Start Menu. Ensure the address “vpn.fdu.edu” is entered into the corresponding text box and then press the “Connect” button
  1. Select your correct Group name on the dropdown menu, then enter your FDU NetID username and current FDU NetID password in the corresponding boxes. Click “OK
Dropdown Options
Example for Employees
Example for Students
  1. Ensure a successful connection was made by checking on your system tray at the bottom right portion of your screen, or if on macOS, the client application window will display a screen check over the lock icon
Windows
macOS
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Logging into The FDU VPN

The following instructions are the same for both Windows and macOS users.

  1. Register with Duo MFA
  • If you are an existing Duo user, please skip to Step 2
  • For new Duo users, please follow the guide below for registering your DUO Account
  1. Launch the “Cisco AnyConnect Secure Mobility Client” from the Start Menu or your Mac’s application folder if on macOS
  1. Ensure the address “vpn.fdu.edu” is entered into the corresponding text box and then click the “Connect” button
  1. Select your correct Group name on the dropdown menu
  1. Enter your FDU NetID username and current FDU NetID password in the corresponding boxes. Click “OK
Example for Employees
Example for Students
  1. In response, you’ll receive the Duo challenge dialog box. To use the preferred method type push in the Answer: dialog box, then click “Continue
  1. Tap “Approve” on the Duo login request received at your phone
  1. Ensure a successful connection was made by checking on your system tray at the bottom right portion of your screen, or if on macOS, the client application window will display a screen check over the lock icon
Windows
macOS

Additional DUO Information

Users with multiple registered Duo devices will need to enter push1 for their primary device or push2 for their backup device. If you are unsure which device is your primary or secondary device, open the Duo Mobile app on your mobile device, click Fairleigh Dickinson University and enter the passcode displayed.

Additional DUO Authentication Options

TypeInstructions
Push (Preferred)Push a login request to your phone (if you have Duo Mobile installed and activated on your iOS or Android device). Review the request and tap “Approve” to log in.
PasscodeOpen the Duo Mobile App. Tap “Fairleigh Dickinson University” and the passcode will be displayed or call FDU UTAC for a passcode.
PhoneHave Duo call your phone to authenticate your login.(Users with multiple devices will need to include a number indicating desired device i.e. Phone2). This option is only available to Faculty, Staff and approved Students.
SMSHave Duo text a passcode to your phone. (Users with multiple devices will need to include a number indicating desired device i.e. SMS2).

NOTE: This option is only available to Faculty, Staff and approved Students.

Additional Resources for Cisco DUO

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Fairleigh Dickinson University offers a variety of technological resources and services for students. This guide will help students navigate the different tools to access and manage their accounts or information.

ID and Email

  • Your FDU NetID

    Your FDU NetID verifies who you are and ensures the privacy of your personal information. Your FDU NetID and your NetID password will provide access to a variety of IT resources including your Self-Service, WebCampus, Office365, and Email. To get your NetID, review the guide on how to Claim or Create an FDU NetID Account.

  • Changing your FDU NetID Password

    To protect the University and our students from cyber attacks and other malicious activity, we require that everyone in our community to periodically change their password. To change your password, review the guide on How To Change Your FDU NetID Password.

  • Cisco DUO Multifactor Authentication

    To successfully use your NetID to access your accounts, you will need Two-Factor Authentication with Cisco DUO MFA

    Two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students.

    Review the Duo – Student Quick Start Guide to set up your mobile device with Cisco DUO MFA, and look at the Cisco Duo FAQ’s to get more information about Cisco DUO MFA.

  • Email and Office 365

    Students can access their emails through any Web browser using their NetID and password to log in. To access our email, visit the Office Portal Login.

    Students can also access their FDU Email accounts on their mobile devices by installing the Outlook app. Read the guide below:

    Current students who are registered for classes for the current term, or a future term have access to Microsoft Office 365 Suite applications. For more information, click on the links below:

Academic Systems

  • Webcampus

    Webcampus is a course content management system. FDU’s Webcampus is also known as the Blackboard System. On-line courses are taught through this system which also allows for interaction between the student and faculty member as well as on-line class discussions.

    To learn more about how to access Webcampus, read the guide on How to log in to Webcampus.

     

  • Self-Service

    Self-Service is an interactive web application that enables students to view their individual information contained in FDU’s Student Information System. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes.

    To learn more about how to use Self-Service, review the Self-Service Tutorial.

Network

Security

Software

Printing and Labs

Frequent Asked Questions

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