Office365

Claim or Create an FDU NetID Account

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Welcome to Fairleigh Dickinson University. As a new member of our campus community, one of your first priorities will be gaining access to FDU NetID. With an FDU NetID, you will have access to a variety of IT resources, including Office365. Depending on your role within the University, you will either be creating an account or claiming an account that has already been created for you. Please follow the process below which applies to you.

New Student through Welcome Email (US Students)

If you are a new student of our New Jersey campuses and you have received a Welcome email from fdu-it@fdu.edu, please visit the link below


New Student

If you are a new student at FDU Vancouver or if you are a New Jersey based student that has not received a Welcome Email, please visit the link below


New Faculty, Staff Member Temporary Employee, or On-Campus Contractor

If you are a new Faculty, adjunct Faculty, Staff member, temporary employee, or contractor who works on campus and requires a NetID, please visit the link below


All Others

If you are entitled to an FDU NetID account and either do not fall under any of the categories above or attempted to claim their NetID and received a message that your NetID has not been created, please visit the link below

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Create and Share Office 365 Documents through OneDrive

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Whether you’re working at home or the office, OneDrive makes it easy to create new documents and share your files. You can even collaborate with others on a document.

In the following external article, you’ll learn how to create documents and folders. It will go over how to share your files with different groups of people, as well as the various collaboration tools available in Office 365.

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FDU Anywhere Tutorial

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FDU provides remote access to many of the software applications typically found in university computer labs.
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What is FDU Anywhere?

FDU provides remote access to many software applications typically found in university computer labs. This new Virtual Desktop Infrastructure (VDI) gives users access to a Windows desktop environment along with many General Lab Software, without requiring downloading and installing programs on a user’s personal equipment. The service, called FDU Anywhere, is powered by University Systems and Networking (USAN) and can be found at anywhere.fdu.edu.

FDU Anywhere

Using FDU Anywhere is like walking into one of FDU’s computer labs. Upon logging in with your FDU NetID and password, you will have access to the virtual platform. To find a list of currently available software on FDU Anywhere, use the FDU Software Catalog. A listing of available Free and Open Source software can also be found by visiting the FDU Software Catalog.

The FDU Software Catalog provides an up-to-date catalog of software available to Faculty, Staff, and Students at the university:

System & Network Requirements

System Requirements

FDU Anywhere is a powerful resource with a lightweight footprint. In order to utilize FDU Anywhere, you must have the following:

  • Any device with a browser that supports HTML 5 will work. HTML 5 is supported by almost all desktop and mobile browsers including Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox
  • An internet connection
  • FDU NetID credentials

Note

The Cisco Scure Client VPN is required to access FDU Anywhere. FDU IT is working on removing this requirement and will send out a Tech Alert once this has been completed.

Tip

Your system hardware specifications may impact the performance of FDU Anywhere, such as systems with less than 8GB of memory.

Network Requirements

For the best experience, while using FDU Anywhere, your network should:

  • Have a download speed of at least 5Mb/s or more
  • If your download speed falls below 5Mb/s, the connection could become unstable and cause issues with your stream
  • Have an upload speed of 5Mb/s or higher
  • An upload speed of 5Mb/s is enough to use a basic mouse, keyboard, and controller. More bandwidth-heavy devices such as webcams, microphones, and external storage devices can use up to 100Mb/s
  • Wired network connections are preferred over Wi-Fi network connections whenever possible
  • Wired network connections are more stable and offer more bandwidth over Wi-Fi

For graphics-intensive applications, like Adobe Creative Cloud and Autodesk, we recommend using a wired network connection instead of Wi-Fi, ideally with a bandwidth of 5 Mbp/s.

Wi-Fi networks with 5Ghz rated wireless connections are preferred over 2.4Ghz wireless routers and provide better performance.

VPN Applications and Connections

Warning Warning

The use of any VPN Software within FDU Anywhere is not allowed. Using a VPN client in FDU Anywhere may interrupt your session and disable your access for approximately 15 minutes.

Testing your Connection

Your experience with FDU Anywhere greatly depends on your internet connection. Testing your connection can help you identify and correct most issues.

To test your Internet connection speed, click the link below:

Internet Speed Test

Note

Fairleigh Dickinson University is not affiliated with Netflix. The link was provided as an aid to help determine your bandwidth.

Using FDU Anywhere

FDU Anywhere is available to all students and accessible by following the instructions below:

Accessing FDU Anywhere

  1. From any web browser, visit “anywhere.fdu.edu

FDU Anywhere

Tip

For the best overall experience using FDU Anywhere, Google Chrome is the browser of choice.

Note

The Cisco Scure Client VPN is required to access FDU Anywhere. FDU IT is working on removing this requirement and will send out a Tech Alert once this has been completed.

  1. Use your FDU Credentials (NetID and associated password) to complete the login to the FDU Anywhere

General Lab

Note

When you login to the General Lab experience, it may take about 60 seconds to get to the desktop. This is because your profile is being created or loaded.

  1. The selected app or desktop opens in a new browser tab

Note

Depending on your screen resolution, your desktop experience view may differ from the picture above.

Log Out of FDU Anywhere

Logging out is a critical step in making sure others continue to be able to easily access FDU Anywhere services. To log out of FDU Anywhere, follow these steps:

  1. Single click the Windows “Start “Button
  2. Single click On your “Name
  3. Single click on “Sign Out
  1. On the upper left-hand side, click the “Hamburger” menu icon
  1. Single click on “Log Out
  1. Single click on “OK” to confirm Logout

You have now been logged out of FDU Anywhere.

Automatic Session Logout Policy

In order to help make FDU Anywhere as available as possible to all students, accounts that have been inactive (or idle) for 15 minutes will automatically be logged out.

Accessing and Using OneDrive

There are many ways in which you can access and save files within FDU Anywhere. Fairleigh Dickinson University highly recommends saving all files on your FDU Microsoft 365 OneDrive which is accessible within FDU Anywhere. There will be a first-time setup and initialization process required in order to use OneDrive within FDU Anywhere.

Setup and Initialization Process

Accessing your Microsoft 365 OneDrive account is done easily by following these instructions:

  1. From the FDU Anywhere General Lab, single click on the “OneDrive” icon from the system tray
  1. Single click the “Sign In” button
  1. Enter your FDU NetID and single click “Next“. Follow the FDU standard single sign-on prompts to complete the login process
  1. Once the login process is completed, you will be asked to register your device or single click “OK
  1. It will take a moment to register the application, it will automatically proceed to the next screen
  1. Single click on “Done
  1. You have now successfully logged into OneDrive, single click “Next
  1. Microsoft OneDrive may prompt you to backup your folders, make sure you toggle “Desktop” and single click “Start Backup

Note

Backup up folders will ensure your data is backed up to Microsoft OneDrive. Any data not stored in Microsoft OneDrive will be deleted once you log out of your session or have been disconnected.

  1. A brief overview will be given on OneDrive, to begin, single click “Next
  1. When the tutorial is finished, single click “Later
  1. OneDrive setup is complete and ready to use. Click the “X” to close the window or “Open My OneDrive Folder” to access files

Using OneDrive

Using Microsoft OneDrive within FDU Anywhere is very similar to accessing, saving and opening files on a computer. Just open up File Explorer and look for OneDrive – Fairleigh Dickinson University.

Zipping Files

if you need to zip files in order to submit them to Webcampus, please follow these instructions:

  1. Single click the file or folder

Note

For macOS users, you can use the “Two Finger” click method on the trackpad in order to initiate the right click. For additional information, please see the link below for “FDU Anywhere – Keyboard Shortcuts”.

  1. Right click on 7-zip then click “Add to Archive
  1. Change Archive Format to “zip” like in the picture below then click “OK” to zip your files

The zip archiving process could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.

Alternate Way to Zip Files

  1. Click “Start” on the taskbar on the left-hand side
  2. Type “7zip” and 7-zip File Manager will appear. Click on “7-zip File Manager
  1. Click on “7-Zip File Manager
  2. Navigate to the location of your saved file/folder and click to highlight, then click the “Add” button at the top
  1. Change Archive Format to zip and then click “OK” to zip your files

The file will now be zipped and you will find your file in the same folder as the project folder or file you wanted to zip.

Note

The zip archive could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.

Submitting Files to WebCampus

In order to successfully submit your coursework to WebCampus, it is best to use the Google Chrome, Mozilla Firefox or Microsoft Edge web browser located on the desktop of FDU Anywhere.

In order to submit your coursework to Webcampus, you can log on from within FDU Anywhere. For more information on Webcampus visit:

Keyboard Shortcuts

Sometimes you may want to copy and paste content from your own computer to an FDU Anywhere desktop or application. You can do this using the copy-and-paste menus or keyboard shortcuts, for example, “Ctrl+C” and “Ctrl+V“.

Note

FDU Anywhere only allows copying from your personal computer into the FDU Anywhere desktop.

If you are unable to copy and paste for any reason, we recommend using our FDU OneDrive service to access any files not found in FDU Anywhere.

Copy files from Windows OS Devices

Windows OS to FDU Anywhere

  1. Highlight the text you want to copy from your computer
  2. Press “CTRL+C” to copy the selected text
  3. Move the cursor to the paste location in FDU Anywhere
  4. Press “CTRL+V” to paste the text
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Copy Files from Apple OS Devices

Your macOS to FDU Anywhere

  1. Highlight the text you want to copy from your computer
  2. Press “COMMAND+C “to copy the selected text
  3. macOS also supports “CTRL+C

Tip

You may find it easier to use CTRL + C when copying content to FDU Anywhere, so you don’t have to switch back and forth between COMMAND + CTRL.

  1. Move the cursor to the paste location in “FDU Anywhere
  2. Press “CTRL+V” to paste the text
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Note

The copy and paste functions DO NOT work across all applications and browsers, including the copying and pasting of images. This is a limitation inherent in browser clipboards. We recommend the Google Chrome web browser for optimal clipboard capabilities.

Getting Support

For additional support, open up a support request by clicking the link below:

SAMI Support

Network Optimization

If you are experiencing issues while using FDU Anywhere, please use the following tips as guidelines to help improve your experience.

Power-cycle your Modem / Router

Power cycling your modem and router allows them to reset and re-establish a connection to your Internet Service Provider (ISP). Shut down your computer and unplug your modem/router. Plug them back in after 60 seconds and watch the lights on your modem/router. Once the lights are on and steady, start your computer.

Keep all your Local Components Up-to-date

Check that your modem/router and your local computer are totally up to date. This includes the operating system, driver, and browser updates.

Disconnect / Turn off any Devices that are not in use

Some devices could be using bandwidth while on standby. Gaming consoles, for example, might download and install updates. Turn off these devices to keep your bandwidth free.

Use an Ethernet Cable

Using a wired Ethernet connection will make your connection more stable and eliminate additional latency compared to a wireless connection.

Change your Wi-Fi Configuration

If a wired Ethernet connection is not possible or your device requires a wireless connection:

  • Connect to a 5GHz wireless network. Some routers offer both 2.4GHz connections and 5GHz
  • Place your devices (such as a computer or smartphone) and your router closer to each other

Note

You may need to contact your internet service provider for help with rebooting your router and/or to configure your wireless settings correctly.

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Legacy Authentication

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Legacy Authentication is a term Microsoft sometimes uses to describe basic authentication when used with its cloud-based services. This is in contrast with the term “modern authentication” which provides more security and capabilities.

ALERT ALERT

FDU has blocked legacy authentication as of September 19, 2022.

Legacy Authentication Topics

Background

Legacy (or basic) authentication is characterized by:

  • A client or network protocol that is incapable or not configured to do modern authentication
  • A client which sends both the username and password to the application
  • An application using the username and password to get a logon token on behalf of the user

Modern authentication is characterized by:

  • a client and service capable and configured to use OpenID Connect, SAML, and/or OAuth 2.0 for authentication AND
  • a client and service which can accept redirects to the identity provider for all authentication interactions and can work with authentication tokens of the protocols above

All Microsoft cloud services are modern authentication capable.

Whether legacy or modern authentication is used is dependent on the client capabilities. To use modern authentication, you can, in many cases, update your client application or change to an alternative client application.

A list of known clients using legacy authentication is available. Transitioning from legacy authentication usually requires the individual user to change the client software they are using, which may require assistance from the Fairleigh Dickinson University Technical Assistance Center (UTAC).

Protection with two-factor authentication (2FA)

Legacy authentication can not be protected by 2FA. Because the password is known to the application accessed via legacy authentication, it is less secure than modern authentication. If legacy authentication is not blocked for your account, 3rd party applications can ask for your credentials and have your password without you being aware they do.

Transition from legacy authentication

For the typical user, the complexity of determining whether you are using legacy authentication is significant. If you are using one of the client applications that does not use modern authentication protocols (see section below for a list of known clients using legacy authentication), you should replace them. If you don’t have one of these client applications but still suspect you have legacy authentication, contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) for assistance.

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How Do I Address My Use of Legacy Authentication

In most cases, users will need to do one or more of the following:

  • Update their application to a version that supports modern authentication protocols
  • Upgrade to the latest version of their phone operating system
  • Remove and re-add their FDU account in the configuration of their iOS or macOS application so it will use modern authentication protocols

All three of these actions are informed by the list of known insecure client apps. FDU IT doesn’t know your devices like you do, nor do we manage which client applications you use, so only you can identify where action needs to be taken.

If you don’t seem to have one of the insecure client applications but still suspect you have legacy authentication, For the typical user, the complexity of determining whether you are using legacy authentication is significant. If you are using one of the client applications that does not use modern authentication protocols (see section below for a list of known clients using legacy authentication), you should replace them. If you don’t have one of these client applications but still suspect you have legacy authentication, contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) for assistance.

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To Remove your FDU Account on iOS
  1. Open “Settings
  2. Choose “Calendar” or “Mail
  3. Choose “Accounts
  4. Choose “Exchange” or “Google” – make sure you are choosing an account in the format fdunetid@fdu.edu
  1. Choose “Delete account
  1. Confirm the deletion by choosing “Delete from my iPhone
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To Remove your FDU Account on Android
  1. Open the “Gmail App
  1. Tap the Account icon in the top right to view all existing accounts
  1. Tap “Manage Accounts on this device
  1. Select your @fdu.edu mail account from the list
  1. Tap “Remove account
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To Re-add your FDU Exchange Account on iOS and Android

To add your FDU Email account to an iOS device’s native “Mail” app follow the instructions on the link below:

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List of Known Clients Using Legacy Authentication

This list is not intended to be comprehensive; it is only a list of known client applications. If you have one which should be added, please let us know.

Client AppFDU IT RecommendationNotes
Outlook 2010 or earlierReplace with one of the supported email clients
Outlook 2013 without special settings enabledReplace with one of the supported email clientsAlternate resolution (not supported by FDU-IT): Enable Modern authentication for Office 2013 on Windows devices – Microsoft 365 admin | Microsoft Docs
Mail or Calendar on iOS11 or newerReplace with one of the supported email clientsAlternate resolution (not supported by FDU-IT): Remove FDU account on device, then re-add FDU account.

These apps now support modern authentication, but that support was only recently added and any account setup previously is “stuck” in legacy authentication. You’ll need to delete the account and set it back up fresh to get modern authentication. Apple plans to release an update which automatically fixes this.
Mail or Calendar on iOS 10 or lowerReplace with one of the supported email clientsAlternate resolution: upgrade to iOS 11 or newer, then follow resolutions for that scenario
Any client application on iPhone 5 and lowerUse OWA or replace this device
Any client application on iPad 4th generation and lowerUse OWA or replace this device
EudoraReplace with one of the supported email clients
PineReplace with one of the supported email clients
ThunderbirdReplace with one of the supported email clients
Mac Mail on Mac OS 10.13 or earlierReplace with one of the supported email clientsAlternate resolution (not supported by FDU-IT): Upgrade macOS, remove FDU account on device, then re-add FDU account
Any client application on ChromebooksUse OWA or replace this device
Sharepoint Designer 2013Retire the use of this discontinued tool.Contact FDU IT for more information
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Known Problem: Your Email Access Has Been Blocked

You may see an email in your FDU inbox like this:

While the email message says it was sent by your IT department, it was not. This email message wasn’t actually sent–it only exists on your mobile device and was created to alert you to the fact that your client application can’t sign into your account. Your email access has not been blocked–it is only that this client application is broken. You can verify for yourself that your email access was not blocked by going to Outlook on the Web. And the reason the client application is broken is because it can only do legacy authentication OR it only has cached credentials which are based on legacy authentication.

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How Do You Know if You Will Be Impacted?

There are several ways to determine if you’re using Basic authentication or Modern authentication. If you’re using Basic authentication, you can determine where it’s coming from and what to do about it.

Authentication dialog

A simple way to tell if a client app (for example, Outlook) is using Basic authentication or Modern authentication is to observe the dialog that’s presented when the user logs in.

Modern authentication displays a web-based login page:

Basic authentication presents a dialog credential modal box:

On a mobile device, you’ll see a similar web-based page when you authenticate if the device is trying to connect using Modern authentication.

You can also check the connection status dialog box, by “CTRL + right-clicking” the Outlook icon in the system tray, and choosing Connection Status.

When using Basic authentication, the “Authn” column in the “Outlook Connection Status” dialog shows the value of “Clear“.

Once you switch to Modern authentication, the “Authn” column in the Outlook Connection Status dialog shows the value of “Bearer“.

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Managing Distribution Groups in Office 365

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A Distribution group (formerly known as mailing list) in Office 365 is a uniquely named email address that consists of multiple users and is managed by a designated owner. Distribution groups are intended to easily facilitate ongoing communications between a large and relatively fixed group of people.

There are a few important concepts to understand about distribution groups before we get started with group management:

  • Emails sent to a distribution group are distributed to all members of that distribution group.
  • Only users granted permission by the Distribution Group Owner can send emails to a particular distribution group.  Permission to post (send emails) to a group is managed by USAN, and Group Owners should open a ticket with the Fairleigh Dickinson University Technical Assistance Center (UTAC) to change members that can post to the group.
  • A distribution group can be configured in such a way that emails sent to it can be held for approval and specific users can be made approvers (also known as moderators).
  • A distribution group has a unique email address attached to it. Users granted permission to send email to this email address can do so from any email client such as Outlook on the Web or Outlook installed in your computer, laptop, tablet or phone, Mozilla Thunderbird, Mac Mail and more.
  • You can request a distribution group by submitting the Distribution List/Shared Mailbox Request form located at FDU Forms Portal.
  • As a Distribution Group owner, you can change the group’s settings via the group’s management page on your Office 365 account (Outlook on the web).
  • As a Distribution Group owner, you can add or remove members (recipients) from your group via your group’s management page. This can be accomplished via Outlook on the web or by using the Outlook application installed on your machine.
Adding and Removing Distribution Group Users in Outlook for Windows
  1. Open “Outlook” on your computer
  1. Open “Address Book

You can open Address Book in two different ways:

  • One way is to click the “Address Book” icon located at the top when “Home” tab is selected:
  • The second way is by composing/creating a new email and clicking the “To” button:
  1. Select “All Distribution Lists” from the drop-down menu located under Address Book:
Graphical user interface, text, application, chat or text message

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  1. Select “More Columns” and enter the name or email address of your distribution group in the search field as shown in the first screen capture below. If you see your distribution group on the list, highlight it and double click it. If you do not find your list using “More Columns”, then it might be easier to find by using the “Name only
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  1. Click on “Modify Members…
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  1. If you want to remove a member, then select the member from the members list, click “Remove” button and then click “OK
  1. If you want to add a member, click “Add” button
  1. Select “More columns” and enter the new member’s name in the search field
  1. You should see the user in the list. Select “Name only” to search again if you are unable to locate the user. Once you have found the user, highlight the record and click “OK
  1. Verify that the new member is in the member’s list and click “OK
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  1. Click “Apply” and then click “OK
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Adding and Removing Distribution Group Users in Outlook on the Web
  1. Go to “fdu.edu” in the browser of your choice
  2. Go to “Shortcuts” menu
  3. Click “Office 365 and Email
  4. Sign-in with your NetID and password
  5. Go to online Outlook app by clicking on the “Outlook” icon
  1. Go to Settings by clicking on the “Settings” icon
  1. Click on “View all Outlook settings
  1. Click “General
  1. Click on “Distribution groups

Here you see the list of distribution groups that you belong to and the list of distribution groups that you own

How to open the Configuration page for a particular Distribution Group that you own in Outlook on the Web

  1. Select the distribution group that you would like to make changes to and then click “Edit” (Pencil Icon)
  1. You should see the distribution group configuration page

How to see the list of recipients (members) for this Distribution Group in Outlook on the Web

  1. Click on “membership

How to add recipients (members) to this Distribution Group in Outlook on the Web

  1. Click on “+” icon (Plus Icon)
  1. Click “All Users
  1. Please enter the name or NetID of the user that you would like to add to this distribution group in the search text box
  1. Click “+” button beside the user that you would like to add from the search results (you can search and select more users if you would like)
  1. Click “Save” when you are done

Remove recipients (members) from this Distribution Group in Outlook on the Web

  1. Go to the membership list as shown in Step: 3 How to see the list of recipients (members) for this distribution group
  1. Click on the recipient (member) that you would like to remove

Tip

Press “Control” button while selecting recipient if you would like to select multiple recipients from the list.

  1. To select a range of adjacent recipients on the list, click the first recipient from that part. Now, press the “Shift” key and click last recipient in this part
  1. Click “” button at the top located below the “Members” title
  1. Click “Save” when you are done
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Enabling Distribution Group Moderation and Adding Group Moderators
  1. Follow Step 1 & 2 in “Adding and Removing Distribution Group Users in Outlook on the Web
  1. Click “Message Approval
  1. Check (select) “Messages sent to this group have to be approved by a moderator”.
  1. Click “+” button under “Group Moderators

Note

By default, emails sent to the distribution group will be sent to the group owner for approval if you enable message approval and do not select any moderators.

  1. Click “All Users
  1. Please enter the name or NetID of the user that you’d like to add to this distribution group in the search text box
  1. Click “+” button beside the user that you’d like to add from the search results (you can search and select more users if you’d like)
  1. Click “Save” when you’re done. You’ll be taken to “Message Approval” screen
  1. You can add users’ emails from who do NOT require any approval by clicking “+” under “Senders who don’t require message approval” and following the same process as above
  1. You can choose who should be notified when an email sent to this distribution group has been held for approval -or- you can choose to disable these notifications as shown:
  1. Click “Save” again on “Message Approval” screen

Note

An email will NOT be held for approval from a group moderator who is allowed to send emails to the distribution group.

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Microsoft 365 Group Expiration Policy

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Unused Teams and Groups can accumulate and become a burden to resources over time. To prevent this from happening, Fairleigh Dickinson University has implemented an expiration policy for Teams and Groups. This article will explain the expiration policy and provide you with information regarding renewal.

What is the FDU expiration policy for Teams and Groups

  1. Any Team or Group inactive for 365 days or more will expire
  2. Team and Group owners will be notified 30 days, 15 days, and 1 day before the team’s expiration date. If the Team or Group is not renewed before expiration, it will be deleted.

Note

Expiration notices for groups used in Teams appear in the Teams Owners feed.

  1. The expiration period of 365 days begins at the creation of the Team or Group, or the date it was last renewed

Note

When the policy goes into effect, all groups that have already passed the 365 days period will expire. Affected group owners will be notified to renew.

How to renew a Team or Group

There are two methods to prevent the Microsoft 365 group from being deleted.

  1. The group owner can manually renew the group by clicking the button in the warning message
  1. A member of the group can perform a monitored user activity:
    • SharePoint: view, edit, download, move, share, or upload files (viewing a SharePoint page does not count as an action for automatic renewal)
    • Outlook: join or edit group, read or write group messages from the group, and like a message (Outlook on the web)
    • Teams: visit a teams channel
    • Yammer: view a post within a Yammer community or an interactive email in Outlook
    • Forms: view, create, or edit forms, or submit a response to a form
  2. When the team owner receives the expiration notification, go to the Team’s group “Manage team” option and click on Renew now as shown below

Whenever the Microsoft 365 group is renewed by any of the methods mentioned, the group’s lifetime will be extended for another period of 365 days.

What are Microsoft 365 Groups

Microsoft 365 groups are created from a variety of tools including Outlook, SharePoint, Planner, and Teams. Microsoft 365 groups allow you to choose a set of people to collaborate with. You can use Microsoft 365 groups to communicate with others, share files, and apply permissions to shared resources.

Who are Group Owners

When a Microsoft 365 group is created, the person creating the group is designated as the owner. After adding members to the group, the primary owner can also promote other members to owner status. We suggest that when practical, Microsoft 365 groups have at least 2 owners. This can be important as only the group owner will receive the warning messages. In some cases, the group owner may have removed themselves from the group or left the university entirely. If you find yourself a member of a Microsoft 365 group without an owner, please contact support by creating a SAMI Support Request.

Groups without Owners

Ownerless or orphaned Groups may be deleted by USAN. USAN will notify Group members prior to deletion, but if they receive no response, the Group will be deleted. If USAN deletes a Group, all the records associated with the Group’s shared space will be deleted as well

Automatic Renewal

Groups that are actively in use are renewed automatically setting the days to zero. Any of the following actions will auto-renew a group:

  • SharePoint – view, edit, download, move, share, or upload files. (Viewing a SharePoint page does not count as an action for automatic renewal.)
  • Outlook – join the group, read or write group messages from the group, and like a message (Outlook on the web).
  • Teams – visiting the Teams channel.

Recover Deleted Teams or Groups

When the 365 days limit hits, the Microsoft 365 group will expire and be put into a “Soft-deleted” state. Which means it can still be recovered for up to 30 days. To have the Microsoft 365 group recovered please contact support by creating a SAMI Support Request and include the Microsoft 365 group or Team name to be recovered.

Where to Get Help

For assistance with Microsoft 365 groups, please contact support by creating a SAMI Support Request. We can answer questions about the expiration policy, renewing groups, and updating group owners.

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Microsoft 365 Quarantine Support

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Spam Quarantined Email

Microsoft 365 email has filters to protect users from spam and malicious emails like phishing scams.

Messages caught by the filters are placed in quarantine for Fairleigh Dickinson University and its users’ protection. Users will receive a Spam Notification message once a day, notifying them of any messages placed in quarantine. Any legitimate mail caught by mistake can be released directly from this message or from the quarantine portal.

Warning Warning

Mail left in quarantine will automatically be deleted after 15 days.

Handling Quarantined Email

Legitimate messages placed in quarantine may be released into your inbox in one of two ways:

  1. From the daily spam notification email message

If you receive mail that has been placed in quarantine, you’ll receive an email message from quarantine@messaging.microsoft.com. The message will look like the one below:

Note

You will only receive an email if you have items in quarantine.

The following options will be available to you by clicking the respective links in the email notification or you can choose to do nothing.

  • Review Message – go to the Microsoft 365 Security & Compliance Center to review it
  • Release – the message is removed from quarantine and placed in your inbox
  • Block Sender – add the sender to the Blocked Senders list in your mailbox
  1. From the Microsoft 365 Security & Compliance Center

Quarantined email can also be handled in the Microsoft 365 Security & Compliance Center.

  1. Go to Microsoft 365 Security & Compliance Center >
    • A list of your emails in quarantine will be displayed
  2. Click on any message to select it, then choose from the options given:
    • Release message
    • Preview message
    • View message header
    • Block Sender

For more details, use this link:

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Microsoft Office 365 Apps

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Microsoft Office 365 offers a comprehensive set of software tools that facilitate documentation, collaboration, and communication. These tools are available on the Web or as downloadable desktop Office 365 apps.

Below is a list of articles for each of the available tools in the Microsoft Office 365 environment. Each article contains information on what each application is and training on how to use them.


Outlook

Outlook allows you to connect and stay organized with your email, calendar, and contacts all in one place.


Word

Word allows you to collaboratively view, edit, and create high-quality shared documents.


Excel

Excel is the industry leading spreadsheet program, a powerful data visualization and analysis tool.


PowerPoint

PowerPoint is a slideshow presentation program that’s part of the Microsoft office suite of tools. PowerPoint makes it easy to create, collaborate, and present your ideas in dynamic, visually compelling ways.


Teams

Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Here you will find documentation on how to install and use Teams and all its features.


OneNote

OneNote is a cross-functional digital notebook. You can organize different notebooks into sections and pages with easy annotation and navigation tools.


OneDrive

OneDrive and Microsoft 365 make it easy to access, share, and collaborate with your classmates or co-workers on files from anywhere within FDU.


Lists

Lists you can Build and share lists to help you track issues, assets, routines, contacts, inventory, and more. You can get started with Microsoft Lists from Microsoft 365, from MS Teams or from within SharePoint.


Power Apps

Power Apps is a suite of apps, services, connectors, and data platform that provides a rapid application development environment to build custom apps. Using Power Apps, you can quickly build custom apps that connect to data stored throughout Microsoft 365.


Power Automate

Power Automate is a service that helps you create automated workflows between apps and services to synchronize files, get notifications, collect data and more.


Power BI

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. It allows connections to hundreds of data sources and generate live dashboards and reports.


Planner

Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you are working on, and get updates on progress.


Bookings

Bookings offers a simpler way to organize schedules and manage appointments. Microsoft Bookings includes a web-based booking calendar and integrates with Outlook to optimize your calendar and give your contacts the flexibility to book a time that works best for everyone involved.


Forms

Forms is an app that lets you create surveys, quizzes, and polls to collect real-time responses from students, collaborates and colleagues. It has built-in analytics to evaluate responses, and export results to Excel for additional analysis or grading.

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Sharing a Calendar and Delegating Administrative Rights

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Calendar sharing is easier than ever with Office365. If you wish to share your calendar, follow the steps bellow.

  1. Log in to Office365 and go to your email.
  2. Once in Outlook look for the calendar shortcut on the bottom left
  1. Look for and click on the share button
  1. On the new pane that pops up type in the name of the person you would like to add and then select the person from the list
  1. After the person is added you can drop down the menu to the right of their name and select the amount of access they should have.
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Student Technology Resources

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Fairleigh Dickinson University offers a variety of technological resources and services for students. This guide will help students navigate the different tools to access and manage their accounts or information.

ID and Email

  • Your FDU NetID verifies who you are and ensures the privacy of your personal information. Your FDU NetID and your NetID password will provide access to a variety of IT resources including your Self-Service, WebCampus, Office365, and Email. To get your NetID, review the guide on how to Claim or Create an FDU NetID Account.

  • To protect the University and our students from cyber attacks and other malicious activity, we require that everyone in our community to periodically change their password. To change your password, review the guide on How To Change Your FDU NetID Password.

  • To successfully use your NetID to access your accounts, you will need Two-Factor Authentication with Cisco DUO MFA

    Two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students.

    Review the Duo – Student Quick Start Guide to set up your mobile device with Cisco DUO MFA, and look at the Cisco Duo FAQ’s to get more information about Cisco DUO MFA.

  • Students can access their emails through any Web browser using their NetID and password to log in. To access our email, visit the Office Portal Login.

    Students can also access their FDU Email accounts on their mobile devices by installing the Outlook app. Read the guide below:

    Current students who are registered for classes for the current term, or a future term have access to Microsoft Office 365 Suite applications. For more information, click on the links below:

Academic Systems

  • Webcampus is a course content management system. FDU’s Webcampus is also known as the Blackboard System. On-line courses are taught through this system which also allows for interaction between the student and faculty member as well as on-line class discussions.

    To learn more about how to access Webcampus, read the guide on How to log in to Webcampus.

     

  • Self-Service is an interactive web application that enables students to view their individual information contained in FDU’s Student Information System. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes.

    To learn more about how to use Self-Service, review the Self-Service Tutorial.

Network

Security

Software

Printing and Labs

For any IT related questions and support, contact our Fairleigh Dickinson University Technical Assistance Center (UTAC).

SAMI Support

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