This guide is designed to assist you in mastering both the classic and updated versions of the DUO Device Management Portal. It simplifies the process of modifying existing devices and integrating new ones into your multi-factor authentication setup.

Legacy DUO Device Management Portal

1. In a Desktop or Laptop browser visit the “DUO Management Portal“. You will be prompted to authenticate through SSO and complete the Multi-factor Authentication process

DUO Management Portal

2. After authenticating you’ll see the DUO Management Portal. This is where you can enroll new devices, reactivate, edit, or delete your existing devices

If you authenticate with more than one device, you can specify which you would like to be the default.

1. Click the “Default Device” drop-down menu and pick your default device for authentication. Click “Save” if you’re done making changes

2. You can choose which authentication method you prefer to use when logging in by clicking on the “When I log in” drop-down menu
   • Ask me to choose an authentication method: it will prompt you to select an option every time you log in
   • Automatically send this device a DUO Push: it will automatically send a DUO Push to your default device

1. Click on “Reactivate DUO Mobile” if you need to get DUO Push working on your phone, for example, if you replaced your phone with a new model but kept the same phone number.

2. After answering some questions about your device, you’ll receive a new QR code to scan with your phone, which will complete the DUO Mobile activation process

1. Click on “Change Device Name” to open up an interface to change the display name of your phone

2. Type in the new name and click “Save“

1. Click the “trash” icon button to delete a device

2. Confirm that you want to remove the device by clicking on “Remove“. The device will be deleted. It will no longer be able to approve DUO authentication requests.

To add a new authentication device, click “Add another device” link on the right side of the DUO Prompt. You’ll be taken to the new device enrollment prompt

You can use the DUO Quick Start Guide for instructions on how to enroll a new device

Updated DUO Device Management Portal

You can add additional verification methods, manage your existing devices, or reactivate DUO Mobile for DUO Push from the DUO Universal Prompt.

1. When logging in to an application with the Universal Prompt Click the “Other Options” link on the authentication page to view your list of available methods

2. Click on “Manage devices” at the end of the list to enter the device management portal

3. You will be prompted to verify your identity by completing the DUO Multifactor Authentication process. Select your preferred authentication method from the listed options to continue

• After approving a DUO authentication request you can see the Device Management Portal with all your registered devices.

To add a new method of verifying your identity in DUO, click “Add a device” and follow the enrollment process described in the DUO Quick Start Guide, starting on Step 3.

The difference between adding a new device from the Device Management Portal and during first-time enrollment is that when you have finished enrolling the new device you return to the Device Management Portal to view all your registered devices, including the new one, instead of continuing to log into an application.

1. Click the “Edit” button on the device you would like to rename or remove to view the drop down menu
   • Then click either “Rename” or “Delete“

2. When renaming a device, type the new name for your device, then click on “Rename” to save your changes

3. When Deleting a device, confirm your selection to delete

If you have replaced the phone you activated for DUO Push, you can reactivate DUO Push if you have the same phone number.

1. Click on “I have a new phone” for the device you want to reactivate

2. Click “Get Started” to continue

3. Click on “Send me a passcode” or “Call my phone” then proceed to follow the instructions prompted to complete the reactivation process

1. Let the DUO Push authentication time out

2. Click on the “I got a new phone” link shown in the Universal Prompt

• If you still use the same phone number as you did when you first set up the phone to use DUO Push, then click or tap the “Text me a link” button

• When the text message with the link arrives on your phone, tap it to automatically reactivate DUO Mobile on your phone to use DUO Push again. If you don’t have DUO Mobile installed be sure to install it before you try to open the activation link in the text message.

• If you are using a different phone number than the one you first set up, then press on “I got a new number“

3. Press “Continue” to proceed to the DUO Device Management Portal, where you can complete the steps to “Adding a New Device“ and set up DUO Push on the new phone

DUO two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students.

Install DUO Mobile App

The DUO app is available for mobile phones and tablets. You can directly access the DUO Mobile Security App using these links:

Activate your DUO Account

1. In a Desktop or Laptop browser visit the DUO Management Portal to begin the activation process by enrolling your device. Activation requires scanning a QR code with the DUO app’s built-in scanner

DUO Management Portal

2. Duo prompts you to enroll the first time you visit the DUO Management Portal using a browser or a client application that shows the interactive Duo web-based prompt

Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 8 or later. Some browsers do not support all of DUO’s authentication devices (for example, Security Keys won’t work with Internet Explorer). For the widest compatibility with DUO’s authentication methods, we recommend recent versions of Chrome and Firefox.

3. Click “Start setup” to begin enrolling your device

4. Select the type of device you’d like to enroll and click “Continue“. We recommend using a smartphone for the best experience, but you can also enroll iPadOS and Android tablets

5. Select your country from the drop-down list and type your phone number. Use the number of your smartphone or cell phone that you installed the DUO Mobile Security App on in the Step 1

6. Double-check that you entered it correctly, check the box, and click “Continue“

7. Choose your device’s operating system and click “Continue“

8. Click “I have DUO Mobile installed”

• If you have not completed installing the DUO Mobile App in Step 1 please complete now by following the platform-specific instructions on the screen. After installing the app return to the enrollment window

9. Activating the app links it to your account so you can use it for authentication

10. On iPhone or Android, activate DUO Mobile by scanning the barcode with the app’s built-in barcode scanner. Follow the platform specific instructions for your device:

11. The “Continue” button is clickable after you scan the barcode successfully

• Can’t scan the barcode? Click “Or, have an activation link emailed to you instead” and follow the instructions

12. Once activated click “Continue” to complete registration

Configure Device Options (Optional)

1. You can use Device Options to give your phone a more descriptive name, or you can click “Add another device” to start the enrollment process again and add a second phone or another authenticator

• If this is the device you’ll use most often with DUO then you may want to enable automatic push requests by changing the “When I log in:” option and changing the setting from “Ask me to choose an authentication method” to “Automatically send this device a DUO Push” and click “Save“. With one of the automatic options enabled DUO automatically sends an authentication request via push notification to the DUO Mobile app on your smartphone.

2. Your device is ready to approve DUO push authentication requests. Click “Send me a Push” to give it a try. All you need to do is tap “Approve” on the DUO login request received at your phone

With DUO activated on your account, and with your device enrolled, you are ready to use DUO. When logging in, you will have two authentication options. Review the options below to determine what works best for you.

FDU NetID users who are logging into OKTA for the first time will be prompted to enroll using a browser or a client application that shows the interactive Duo web-based prompt.

1. Click on “Enroll” to continue

2. You will be redirected to verify with DUO MFA. Click on “Set up” then “Next” to continue

Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 8 or later. Some browsers do not support all of DUO’s authentication devices. For the widest compatibility with Duo’s authentication methods, we recommend recent versions of Chrome and Firefox.

3. Choose “DUO Mobile” as your verification method

4. Select your country from the drop-down list and type your mobile phone number. Use the number of your smartphone or cell phone that you installed the DUO Mobile Security App. Click on “Add phone number” to continue

5. Double-check that you entered your information correctly. Click on “Yes, it’s correct” to continue if the information is correct

6. Click “Next” if you downloaded the DUO app as instructed in the first step

• If you have not completed installing the DUO Mobile App please complete now by following the platform-specific instructions on the screen. After installing the app return to the enrollment window

7. Open the DUO Mobile app on your phone or tablet and add this account by scanning the QR code shown on-screen

8. When you receive confirmation that DUO Mobile was added click “Continue“

9. Once the setup is completed, click on “Log in with DUO“

Authentication Options

With DUO activated on your account, and with your device enrolled, you are ready to use DUO. When logging in, you will automatically receive a DUO Push but will also have the choice to select from “Other Options“. Review the options below to determine what works best for you.

These are the different ways in which you can use DUO:

Once you have activated DUO Authentication, Duo will automatically send a DUO Push to your registered device. Open the notification on your device, and you’ll see a green checkmark and a Red “x“. Simply tap the “Green Checkmark” to approve the authentication request and gain access to your account.

VPN users select the number corresponding to Push or type “push“. Users with multiple devices will need to include a number indicating desired device i.e. push2.

Once you have activated Duo Authentication, you can use the DUO mobile app to generate passcodes. This option does not require wifi or data, so this is a great option if you’re traveling or if you have limited or no cell/Internet service. Open your DUO mobile app, tap the FDU logo and it will reveal a passcode. During login, choose the enter a passcode option, enter the code and you’re in.

You can receive a one-time use code via text message. To get your one-time code click on “Text message passcode“. When you land on the text message page, it will show that a text message was just sent to you with a passcode.

VPN users select the number corresponding to SMS passcode or type “SMS“. Users with multiple devices will need to include a number indicating desired device i.e. sms2.

Click the “Phone call” option and DUO will call your phone. Answer the phone call from DUO and follow the voice instructions to log in to the application.

VPN users select the number corresponding to Phone Call or type “phone“. Users with multiple devices will need to include a number indicating desired device i.e. phone2.

If you do not have your device with you, don’t worry. You can contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) for a temporary passcode. These passcodes can be entered in the DUO prompt on your computer.

How Do I Change Settings or Enroll Another Device?

You can use the DUO Management Portal to easily edit and add new devices. For instructions on how to access the DUO Management Portal, follow the steps using the link below:

DUO two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students. Please follow the steps below.

Install DUO Mobile App

The DUO app is available for Android, iOS and iPadOS. Use the links below to install DUO on your mobile device.

DUO Mobile App Setup

1. In a Desktop or Laptop browser visit the DUO Management Portal to begin the activation process by enrolling your device.  Activation requires scanning a QR code with the DUO app’s built-in scanner

DUO Management Portal

2. Duo prompts you to enroll the first time you visit the DUO Management Portal using a browser or a client application that shows the interactive DUO web-based prompt

Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 8 or later. Some browsers do not support all of DUO’s authentication devices (for example, Security Keys won’t work with Internet Explorer). For the widest compatibility with DUO’s authentication methods, we recommend recent versions of Chrome and Firefox.

3. Click “Start setup” to begin enrolling your device

4. Select the type of device you’d like to enroll and click “Continue“. We recommend using a smartphone for the best experience, but you can also enroll iOS/Android tablets

5. Select your country from the drop-down list and type your phone number. Use the number of your smartphone or cell phone that you installed the DUO Mobile Security App on in the Step 1

6. Double-check that you entered it correctly, check the box, and click “Continue“

7. Choose your device’s operating system and click “Continue“.

8. Click “I have DUO Mobile installed”

• If you have not completed installing the DUO Mobile App in Step 1 please complete now by following the platform-specific instructions on the screen. After installing the app return to the enrollment window

9. Activating the app links it to your account so you can use it for authentication

10. On iPhone, Android, and Windows Phone activate DUO Mobile by scanning the barcode with the app’s built-in barcode scanner. Follow the platform specific instructions for your device:

11. The “Continue” button is clickable after you scan the barcode successfully

• Can’t scan the barcode? Click “Or, have an activation link emailed to you instead” and follow the instructions

12. Once activated click “Continue” to complete registration

1. You can use Device Options to give your phone a more descriptive name, or you can click “Add another device” to start the enrollment process again and add a second phone or another authenticator

• If this is the device you’ll use most often with DUO then you may want to enable automatic push requests by changing the “When I log in:” option and changing the setting from “Ask me to choose an authentication method” to “Automatically send this device a DUO Push” and click “Save“. With one of the automatic options enabled DUO automatically sends an authentication request via push notification to the DUO Mobile app on your smartphone.

2. Your device is ready to approve DUO push authentication requests. Click “Send me a Push” to give it a try. All you need to do is tap “Approve” on the DUO login request received at your phone

With DUO activated on your account, and with your device enrolled, you are ready to use DUO. When logging in, you will have two authentication options. Review the options below to determine what works best for you.

There are two ways you can use DUO:

Push Notification

Once the DUO mobile app is installed, you can select to receive a DUO notification on your smartphone. Open the notification, and you’ll see a green checkmark, and a red X. Simply tap the “Green Checkmark” to gain access.

Passcodes

You can use the DUO mobile app to generate passcodes. This option does not require wifi or data, so this is a great option if you’re traveling or if you have limited or no cell/internet service. Open your DUO mobile app, tap the FDU logo and it will reveal a passcode. During login, choose the enter a passcode option, enter the code and you’re in.

If you do not have your device with you, don’t worry. You can contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) for a temporary passcode. These passcodes can be entered in the DUO prompt on your computer.

To change settings or enroll another device, visit DUO Management Portal or any DUO-supported application. When you get to the DUO prompt, click the “Settings” button and choose to add a new device or access your settings.

DUO Management Portal

For commonly asked questions on using DUO, please visit the link below:

The “remember me” option is displayed by Duo when you sign in with FDU NetID on the web. After providing your second factor for authentication, Duo will present you with a prompt asking if you would like to have this device remembered for future logins. Selecting “Yes, this is my device” sets the “remember me” status for Duo.

Use the “remember me” option to reduce how often you have to sign in with two-factor authentication (2FA) on the same web browser. It’s safe to use on trusted computers and lasts for 30 days.

Refer to our Duo Quick Start Guide below for instructions on using the “remember me” option within the context of the overall sign-in experience.

What is the “remember me” option?

The “remember me” option is a feature of Duo that tells your browser to remember that you have confirmed your identity using your 2FA device. If you confirm that “Yes, this is my device” when authenticating with Duo, you won’t have to use your 2FA device as often on that browser. For example, if you use it on your computer at work, it reduces how often you have to sign in with 2FA at work; but your laptop at home will still ask you to sign in with 2FA.

Why would I want to use it?

The “remember me” option saves you time and reduces distraction by reducing how often you have to use your 2FA device. If you routinely use the Duo callback method, it also saves the FDU money in telephony costs.

Is “Remember Me” safe? Doesn’t it defeat the purpose of 2FA?

The “remember me” option is safe to use on computers and devices that you can trust to protect your browser. It doesn’t defeat the purpose of 2FA because the convenience it provides is limited to each computer and browser that you choose to use it on. If you or anyone else tries to sign in with your FDU NetID on a different computer or browser, 2FA will be required.

How long does it last?

The “remember me” option lasts 30 days. It saves a secure cookie on your browser to track the time until you need to use your 2FA device again. If your browser clears cookies this will remove “remember me” until you re-select it.

Why is the “remember me” duration 30 days?

30 days is the current “remember me” duration because it is often enough to remind you that 2FA is turned on, but not so often to be annoying. While some institutions use shorter or longer durations, 30 days is a common duration at peer institutions.

How do I clear it on my current browser?

If the “remember me” option is enabled on the browser you’re using right now, clear your cookies for duosecurity.com. To clear it on other browsers, repeat this process on each of them.

How do I reset it on a browser I no longer control?

If you enabled the “remember me” option on a browser you no longer control, Please open a support ticket by clicking Support at the top of the page, or visiting samisupport.fdu.edu.

I’m using the “remember me” option, and I still have to use my 2FA device more often than every 30 days. Why is that?

Some system owners require you to reauthenticate with 2FA every time you access their systems for security, regardless of using the “remember me” option (workday for example). This can increase how often you have to sign in with 2FA. If you find you are regularly asked for 2FA on some sites despite the “remember me” option, but not other websites this is likely the cause. Other contributing factors include how many different computers you use, how many different browsers you use on these computers, whether or not you use the “remember me” option on all of them, how your browsers are configured to use cookies, and how often you clear your browser cookies.

Why do some system owners override the “remember me” option and reauthenticate me every time I sign in?

System owners decide to reauthenticate you based on what institutional and personal data they need to protect, and what threats and risks they need to guard against. Some of them reauthenticate you because they are concerned about unauthorized access from unattended browser sessions, and forcing you to reauthenticate is one way to re-establish that it’s you.

Why isn’t the “remember me” option working for me? Are there things that prevent it from working correctly?

The “remember me” option requires the use of browser cookies, so it may not work as expected in these circumstances:

• You are accessing a site that overrides the “remember me” option
  
• You cleared your browser cookies
  
• You started using a different browser
  
• You started using a different computer or device
  
• You are using a private browsing mode
  
• You disabled the use of browser cookies
  
• Your browser doesn’t allow cookies to be saved
  
• You use a browser extension that blocks cookies

Echo360 helps instructors capture and extend those moments to improve student engagement before, during and after class.

Through our technology platform, students have 24/7 access to classroom discussion, presentation materials, and the lecture itself.

Getting Started with “Echo 360 Universal Capture: Personal“

Universal Capture: Personal is a stand-alone application designed to be used by instructors on their personal computers to generate video recordings. The software enables you to create video recording across multiple computing platforms via a unified interface. That means instructors can record and share video on Mac and Windows computers, inside or outside of the classroom, with an identical user experience on each device.

For those faculty members who do not yet have an Echo 360 account, it is necessary for you to login to Webcampus first. Therefore, please follow the directions below in order for you to have access to Echo360 environment. Once you have completed these steps via webcampus, thereafter users will be able to login directly to echo360.fdu.edu with their FDU NetID credentials.

1. Login to Webcampus using your FDU NetID
2. Click on “Your Course“
3. Click on “Course Documents“

4. Click on “Tools“
5. Click on “Echo360 Cloud“

6. In this page, enter a Name that makes it clear this is the link for Echo360 class content, for example: “Echo360 Recordings”
7. Click “Submit“

8. A new link will appear on your Course Documents page titled “Echo360 Recordings“. This maybe at the bottom of the Course Documents page
9. Click on the “Echo360 Recordings” link. This will redirect you to the Echo environment

10. Click on the “Gear Icon” on the top right
11. Click on “Downloads“

12. From the Universal Capture: Personal area of the Downloads page, select the link to download the installer appropriate for the type of computer/operating system you are running. After you have downloaded the personal capture, follow the instructions on how to capture your lectures using this tool

13. Once you have installed the software, please launch the Universal Capture: Personal application. If you see the following login screen, click on the link and login with your FDU NetID credentials

14. After logging in select the inputs you want to capture from the two drop down menu. If the drop down menu says No Input just select the option you want from the available sources
    • Left Input: Click on the dropdown menu to select your input for the left video channel (e.g. display, webcam, etc.).
    • The bars in the middle shows the volume levels of the audio capture.
    • Right Input: Click on the dropdown menu to select your input for the right video channel (e.g. display, webcam, etc.).
    • The Display option from the drop down menu chooses the application that you want to record from your computer for example a PowerPoint presentation.
    • Preview the inputs on the screen; to be sure, they will record properly.

15. Click the “Pencil Icon” or title to launch the Capture Details dialog box

16. Enter a Title, add a Description or Tags and select a Publishing location for the recording. By default, your recordings are published to your “Library” folder
17. Click “Save”

18. At this point, if you are going to present any materials via PowerPoint, Web or any other applications open it and minimize it
19. When you are ready, click the “Record” button. You will have 5 seconds before recording starts so you can switch to the material you want to present

20. During a recording, you will have the option to Stop, Pause, or Cancel recording. Do not stop recording until you are totally finished with the session. If you click on the cancel button, it will cancel the entire recording

• Once you stop the recording, you will receive a message and you can click on the “Close” option to exit the program. Once your recording process is finished, it will automatically publish to the location that you have specified. You will receive an email when processing is finished and you are able to view your recording

Viewing Recording

Once you receive the email, your video is online and ready to be viewed.

1. Log back into echo360.fdu.edu
2. Click on the “My Content” tab on the left side of the window.
3. Click on the recording that you want to view

4. If you want users to view your recording, scroll down towards the bottom of the screen to the “Links” section. Copy the link and you can send it to users via email

Accessing Ellucian COLLEAGUE

COLLEAGUE uses single sign-on protocol for users to login. The login or user ID consists of the first part of the FDU NetID up until the @ sign in the NetID.

For instance, if your NetID webmail address is john.q.public@fdu.edu your COLLEAGUE login ID would be “john.q.public“

The password would be the exact same one that you use with your FDU NetID.

Virtru email encryption is the preferred method to send and view encrypted emails and files with your FDU email address. Available for FDU Faculty and Staff upon request. Click the link below to request access to Virtru Email Encryption.

The Virtru Email Encryption Tutorial will help users navigate installation, basic use, different usage scenarios, and common technical questions.

Alternative Approved Methods for Encryption

If you are not approved for Virtru email encryption, the articles below are alternative, FDU OIRT and DSIRT approved methods for encrypting Microsoft Office and Adobe PDF files and comply with the University WISP.

Follow these easy to use instructions for encrypting Word, Excel, and Acrobat files using built-in features.

1. For Word and/or Excel files, first click on File on the upper left-hand corner

2. Under the Info tab, click on Protect Document for Word and Protect Workbook for Excel followed by Encrypt with Password

3. Enter a password in the pop-up window. Re-enter the password in the next window to confirm

4. The below message will confirm your document has been password-protected

5. To open a password-protected file, double-click on the file and enter the created password

1. Select Tools on the Navigation Tab and then select Protect

2. On the Protect Tab select Encrypt

3. Select Encrypt with Password. Then select Yes on the security pop-up window

4. Check Require a Password to Open the Document and then choose a strong password. Under compatibility, choose Acrobat X and later to change the encryption method to 256-bit.

5. Confirm the password when requested. Please note that the document WILL NOT be fully encrypted until it is saved

6. To open the file, double-click the file and enter the created password.

Setting Up Users

In order to use the Extension Mobility Feature, the profile for each user needs to be enabled

1. Open up a UTAC Ticket with the University Technical Assistance Center (UTAC)
   
2. Provided the Name and NetID of all user’s that need the Extension Mobility Feature
   
3. Allow 72 hours for the change to take place
   
4. This is a one-time step – once a user is enabled, they will be able to use Extension Mobility at any time

Setting Up Phones

The phone to be used for extension Mobility needs to have the feature enabled.

1. Contact the University Technical Assistance Center (UTAC) to have this information validated prior to trying to use the feature 

2. In the ticket, provide the MAC/HOST address of the Phone. There are two ways to get the HOST/MAC address:
   
   • Press the “Application Button” (Gear Icon) on the phone and use the navigation key in the middle of the phone to scroll over to “Phone Information” where the HOST NAME will be displayed

3. When the feature is applied, the phone will recycle.

4. Allow 72 hours for the change to take place

5. This is a one-time step. Once a phone extension is enabled, the phone will be able to use Extension Mobility at any time

Setting up users and phones can be done at the same time through one UTAC ticket, or at different times.

Logging into a Phone

1. Press the “Applications Button” (Gear icon)

2. Using the center navigation key, scroll to the “Extension Mobility” icon under Applications

3. Click on the “Extension Mobility” icon

4. Enter your UserID (NetID) and Voicemail PIN

5. Once logged in successfully, the phone will reboot

The screen will now reflect the user’s associated lines.

Logging out of a Phone

1. Press the “Applications” Button

2. Using the center navigation, key scroll to the “Extension Mobility” icon under Applications

3. Click on the “Extension Mobility” icon

4. Press the soft key under “Yes” and the phone will return to its previous state

Section – About

Part : What is FDU Anywhere?

What is FDU Anywhere?

FDU provides remote access to many software applications typically found in university computer labs. This new Virtual Desktop Infrastructure (VDI) gives users access to a Windows desktop environment along with many General Lab Software, without requiring downloading and installing programs on a user’s personal equipment. The service, called FDU Anywhere, is powered by University Systems and Networking (USAN) and can be found at anywhere.fdu.edu.

FDU Anywhere

Using FDU Anywhere is like walking into one of FDU’s computer labs. Upon logging in with your FDU NetID and password, you will have access to the virtual platform. To find a list of currently available software on FDU Anywhere, use the FDU Software Catalog. A listing of available Free and Open Source software can also be found by visiting the FDU Software Catalog.

The FDU Software Catalog provides an up-to-date catalog of software available to Faculty, Staff, and Students at the university:

Part : System & Network Requirements

System & Network Requirements

System Requirements

FDU Anywhere is a powerful resource with a lightweight footprint. In order to utilize FDU Anywhere, you must have the following:

• Any device with a browser that supports HTML 5 will work. HTML 5 is supported by almost all desktop and mobile browsers including Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox
• An internet connection
• FDU NetID credentials

Network Requirements

For the best experience, while using FDU Anywhere, your network should:

• Have a download speed of at least 5Mb/s or more
• If your download speed falls below 5Mb/s, the connection could become unstable and cause issues with your stream
• Have an upload speed of 5Mb/s or higher
• An upload speed of 5Mb/s is enough to use a basic mouse, keyboard, and controller. More bandwidth-heavy devices such as webcams, microphones, and external storage devices can use up to 100Mb/s
• Wired network connections are preferred over Wi-Fi network connections whenever possible
• Wired network connections are more stable and offer more bandwidth over Wi-Fi

For graphics-intensive applications, like Adobe Creative Cloud and Autodesk, we recommend using a wired network connection instead of Wi-Fi, ideally with a bandwidth of 5 Mbp/s.

Wi-Fi networks with 5Ghz rated wireless connections are preferred over 2.4Ghz wireless routers and provide better performance.

VPN Applications and Connections

Testing your Connection

Your experience with FDU Anywhere greatly depends on your internet connection. Testing your connection can help you identify and correct most issues.

To test your Internet connection speed, click the link below:

Internet Speed Test

Section – Basics

Part : Using FDU Anywhere

Using FDU Anywhere

FDU Anywhere is available to all students and accessible by following the instructions below:

Accessing FDU Anywhere

1. From any web browser, visit “anywhere.fdu.edu“

FDU Anywhere

2. Use your FDU Credentials (NetID and associated password) to complete the login to the FDU Anywhere

General Lab

2. The selected app or desktop opens in a new browser tab

Log Out of FDU Anywhere

Logging out is a critical step in making sure others continue to be able to easily access FDU Anywhere services. To log out of FDU Anywhere, follow these steps:

1. Single click the Windows “Start “Button
2. Single click On your “Name“
3. Single click on “Sign Out“

4. On the upper left-hand side, click the “Hamburger” menu icon

5. Single click on “Log Out“

6. Single click on “OK” to confirm Logout

You have now been logged out of FDU Anywhere.

Automatic Session Logout Policy

In order to help make FDU Anywhere as available as possible to all students, accounts that have been inactive (or idle) for 15 minutes will automatically be logged out.

Part : Accessing and Using OneDrive

Accessing and Using OneDrive

There are many ways in which you can access and save files within FDU Anywhere. Fairleigh Dickinson University highly recommends saving all files on your FDU Microsoft 365 OneDrive which is accessible within FDU Anywhere. There will be a first-time setup and initialization process required in order to use OneDrive within FDU Anywhere.

Setup and Initialization Process

Accessing your Microsoft 365 OneDrive account is done easily by following these instructions:

1. From the FDU Anywhere General Lab, single click on the “OneDrive” icon from the system tray

2. Single click the “Sign In” button

3. Enter your FDU NetID and single click “Next“. Follow the FDU standard single sign-on prompts to complete the login process

4. Once the login process is completed, you will be asked to register your device or single click “OK“

5. It will take a moment to register the application, it will automatically proceed to the next screen

6. Single click on “Done“

7. You have now successfully logged into OneDrive, single click “Next“

8. Microsoft OneDrive may prompt you to backup your folders, make sure you toggle “Desktop” and single click “Start Backup“

9. A brief overview will be given on OneDrive, to begin, single click “Next“

10. When the tutorial is finished, single click “Later“

11. OneDrive setup is complete and ready to use. Click the “X” to close the window or “Open My OneDrive Folder” to access files

Using OneDrive

Using Microsoft OneDrive within FDU Anywhere is very similar to accessing, saving and opening files on a computer. Just open up File Explorer and look for OneDrive – Fairleigh Dickinson University.

Part : Working With Files

Zipping Files

if you need to zip files in order to submit them to Webcampus, please follow these instructions:

1. Single click the file or folder

2. Right click on 7-zip then click “Add to Archive“

3. Change Archive Format to “zip” like in the picture below then click “OK” to zip your files

The zip archiving process could take some time depending on the size of the file. Once completed, the file will be in the same location as the folder is. You can then email or upload your file to your professor.

Alternate Way to Zip Files

1. Click “Start” on the taskbar on the left-hand side
2. Type “7zip” and 7-zip File Manager will appear. Click on “7-zip File Manager“

3. Click on “7-Zip File Manager“
4. Navigate to the location of your saved file/folder and click to highlight, then click the “Add” button at the top

5. Change Archive Format to zip and then click “OK” to zip your files

The file will now be zipped and you will find your file in the same folder as the project folder or file you wanted to zip.

Submitting Files to WebCampus

In order to successfully submit your coursework to WebCampus, it is best to use the Google Chrome, Mozilla Firefox or Microsoft Edge web browser located on the desktop of FDU Anywhere.

In order to submit your coursework to Webcampus, you can log on from within FDU Anywhere. For more information on Webcampus visit:

Part : Keyboard Shortcuts

Keyboard Shortcuts

Sometimes you may want to copy and paste content from your own computer to an FDU Anywhere desktop or application. You can do this using the copy-and-paste menus or keyboard shortcuts, for example, “Ctrl+C” and “Ctrl+V“.

If you are unable to copy and paste for any reason, we recommend using our FDU OneDrive service to access any files not found in FDU Anywhere.

Windows OS to FDU Anywhere

1. Highlight the text you want to copy from your computer
2. Press “CTRL+C” to copy the selected text
3. Move the cursor to the paste location in FDU Anywhere
4. Press “CTRL+V” to paste the text

Your macOS to FDU Anywhere

1. Highlight the text you want to copy from your computer
2. Press “COMMAND+C “to copy the selected text
3. macOS also supports “CTRL+C“

4. Move the cursor to the paste location in “FDU Anywhere“
5. Press “CTRL+V” to paste the text

Section – Support

Part : Getting Support

Getting Support

SAMI Support

Part : Network Optimization

Network Optimization

If you are experiencing issues while using FDU Anywhere, please use the following tips as guidelines to help improve your experience.

Power-cycle your Modem / Router

Power cycling your modem and router allows them to reset and re-establish a connection to your Internet Service Provider (ISP). Shut down your computer and unplug your modem/router. Plug them back in after 60 seconds and watch the lights on your modem/router. Once the lights are on and steady, start your computer.

Keep all your Local Components Up-to-date

Check that your modem/router and your local computer are totally up to date. This includes the operating system, driver, and browser updates.

Disconnect / Turn off any Devices that are not in use

Some devices could be using bandwidth while on standby. Gaming consoles, for example, might download and install updates. Turn off these devices to keep your bandwidth free.

Use an Ethernet Cable

Using a wired Ethernet connection will make your connection more stable and eliminate additional latency compared to a wireless connection.

Change your Wi-Fi Configuration

If a wired Ethernet connection is not possible or your device requires a wireless connection:

• Connect to a 5GHz wireless network. Some routers offer both 2.4GHz connections and 5GHz
• Place your devices (such as a computer or smartphone) and your router closer to each other