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Software Request Guidelines for University Computers and Computer Labs

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Departments wishing to obtain software, whether it is for use by the department or to be installed in the FDU computer labs and/or FDU Anywhere, should plan appropriately to provide adequate time to acquire the software and make it available to users.

The following steps should be used as a guide when planning to obtain software for instructional or business use:

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Plan a minimum of 3 weeks for a contract review before a PO can be processed. See contract review requirements and order process by visiting the link at the bottom of the page.

  1. Selection of product
  2. Creation of Purchase Order (PO) and approval by department/dean/chair
  3. Technology review and approval by OIRT
  4. New vendor processing, if necessary
  5. Contract review
  6. Software purchase and delivery to FDU
  7. Software preparation. Plan up to 60 days to allow for items such as:
    • Creating configurations for FDU’s needs and environment
    • Setting up license servers or other required systems
    • Integration with other systems (e.g., Single Sign On)
    • Testing mass deployment (if for the computer labs)
    • Integration with FDU Anywhere (if needed) assuming the software is licensed and approved for VDI enviroment
  8. Testing and confirmation of proper functionality by the requestor (instructor)
  9. Final installation on computers

Note

Even if the software has no cost to FDU, per the Office of the General Counsel and the Contract Review Policy, if the software requires you to agree to terms and conditions, it’s an agreement that must be reviewed

Please begin by completing the Computing Services > Lab Reservation & Lab Software Request (Faculty & Staff NJ Only)

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Student Technology Resources

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Fairleigh Dickinson University provides an extensive array of technological resources and services tailored for our students. This guide is designed to assist students in navigating and utilizing these tools effectively, ensuring they can easily set up, access, and manage their accounts, while also offering comprehensive information on each service.

ID and Email

FDU NetID

Your FDU NetID verifies who you are and ensures the privacy of your personal information. Your FDU NetID and your NetID password will provide access to a variety of IT resources including your Self-Service, WebCampus, Office365, and Email.

To obtain your NetID, follow the guide below:

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Changing your FDU NetID Password

To protect the University and our Students from cyber attacks and other malicious activity, we require that everyone in our community to periodically change their password.

To change your password, follow the guide below:

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DUO Multi-factor Authentication

To successfully use your NetID to access your accounts, you will need Two-Factor Authentication with Cisco DUO MFA.

Two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students.

To set up your mobile device with DUO MFA, follow the guide below:

Additionally, refer to our FAQ for commonly asked questions about DUO:

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Email and Office 365

Students can access their emails through any Web browser using their NetID and password to log in. To access our email, visit the Office 365 Portal:

Office 365 Portal

Students can also access their FDU Email accounts on their mobile devices by installing the Outlook app. For instructions to setting up your FDU Email account in the Outlook app, follow the guide below:

Current students who are registered for classes for the current term, or a future term have access to Microsoft Office 365 Suite applications. For more information, visit the links below:

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Academic Systems

Webcampus

Webcampus is a course content management system. FDU’s Webcampus is also known as the Blackboard System. On-line courses are taught through this system which also allows for interaction between the student and faculty member as well as on-line class discussions.

To learn more about how to access Webcampus, review the guide below:

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Self-Service

Self-Service is an interactive web application that enables students to view their individual information contained in FDU’s Student Information System. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes.

Review the Tutorial below to learn how to use Self Service:

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Connectivity

Connecting to the FDU Wireless Network

Using your FDU NETID, you can connect to the FDU Wireless Network. For instructions view the links below:

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Security

Security Resources

Understanding and implementing cybersecurity measures is crucial for protecting your personal and institutional information. This section provides essential resources to help you navigate the landscape of cyber threats.

Stay safe online by reviewing the articles below:

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Software

Available Software for FDU Students

Fairleigh Dickinson University has both licensed and open-source software, that is offered for academic and/or personal use for students. The links below point out to commonly used software, both licensed and open source, that are offered for academic and/or personal use to all Fairleigh Dickinson University faculty, staff and students.


In our digital learning environment, mastering online tools is essential for academic success. These resources are designed to guide you through the process of engaging in classes virtually via Zoom and accessing your files on OneDrive.

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Printing and Labs

Computer Labs and Printing

Computing Services has multiple computer labs available on both New Jersey Campuses for classroom instruction and student use.

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Virtual Labs

FDU also provides remote access to many of the software applications typically found in university computer labs through our platform FDU Anywhere. You can access it using your FDU NetID credentials using the link below:

FDU Anywhere

Review the FDU Anywhere Tutorial below to learn how to use our virtual labs:

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For any IT related questions and support, contact the SAMI Service Desk:

SAMI Support

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Use SFTP or SCP to Upload Files to a FDU Linux Server

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What’s SFTP and SCP?

Secure File Transfer Protocol (SFTP) is a file protocol for transferring large files over the web. It builds on the File Transfer Protocol (FTP) and includes Secure Shell (SSH) security components. This term is also known as Secure Shell (SSH) File Transfer Protocol. Secure copy protocol (SCP) is another method to securely transfer files between a your local PC and a remote host or between two remote hosts. It is also based on the Secure Shell (SSH) protocol.

Linux / Mac

If you are running a Linux or Mac computer, SFTP and SCP clients are already installed, so you don’t need to download anything using those OS. You can open up a terminal window and run the either command like below to connect to a remote Linux server.

sftp username@opus.fdu.edu

or

scp filename username@132.238.2.116:

Windows

Option 1: Use WinSCP (Recommended)

You will need to download and install WinSCP:

Download WinSCP

  1. Launch the WinSCP program
  2. In the login window, click “New Site
  1. Fill out the information as follows:
    • Host name: Enter opus.fdu.edu
    • User name: (username on FDU Linux servers will be the part of your FDU NetID to the left of the @ sign)
  2. Click “Advanced…
    • Select “Environment > SFTP” and enable “Allow SCP fallback
  1. Click “OK
  2. Click “Save“, enter a name for the connection, and click “OK
  3. In the WinSCP login window, select the connection name and click “Login

Option 2:

Install Putty, which also includes PSCP (SCP for Windows) and SFTP (SFTP for Windows):

Download Putty

Please select the latest version of MSI (‘Windows Installer’) for your computer (32-bit or 64-bit)

Optionally you may choose to download only pscp.exe(SCP for Windows) or “psftp.exe” (SFTP for Windows) and copy into the folder where you need to use it.

Once you have installed your program of choice, you’ll be able to launch each command from the Command Line of Windows.

pscp -P 22 filename username@opus.fdu.edu:
psftp username@opus.fdu.edu

Note

You may need to accept the server’s host key the first time you connect the Linux server.

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Use SSH to Log into Opus Linux Server

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Accessing the Opus server

The Opus server can be access using secure transport protocols such as SSH and SFTP. Access is only allowed from campus networks. All off campus users will need to access Opus using FDU’s Virtual Private Network (VPN) to use the Opus server

What’s SSH?

SSH stands for Secure Shell, which was invented in 1995 to replace the insecure Telnet (Telecommunication Network). It’s now the primary way for system administrators to securely log into remote Linux servers over the public Internet. Although it looks and acts the same as Telnet, all communications over the SSH protocol are encrypted to prevent packet sniffing.

Linux / Mac

If you are running a Linux or Mac computer, SSH client is installed by default. You can open up a terminal window and run the ssh command like below to connect to a remote Linux server.

ssh username@opus.fdu.edu

or

ssh username@132.238.2.116

After your initial login, you’ll be prompted for multi-factor authentication (MFA). Enter the passcode from your Duo app or enter the on-screen number to initiate Duo Push.

Now let’s discuss how to use SSH on Windows.

Windows

Method 1: Windows 11’s Built-in SSH Client

The Microsoft PowerShell team decided to port OpenSSH (both the client and the server) to Windows in 2015. It finally arrived in Windows 10’s Fall Creator Update in 2017 and is enabled by default in the April 2018 Update.

To use the OpenSSH client on Windows 11, simply open a PowerShell window or a command prompt window and run the ssh command. For example, if I want to connect to the Opus Linux server on the FDU network, I would run

ssh username@opus.fdu.edu

username on FDU Linux servers will be the part of your FDU NetID to the left of the @ sign (username@fdu.edu becomes just username) and opus.fdu.edu is name the Linux server you want to access (The IP address of the Linux server can also be used). The first time you connect to a Linux computer, you will be prompted to accept the host key. Then enter your password to login. After login, you can run Linux commands to do tasks.

Note

If you want to paste a password into the PowerShell window, you need to right-click the mouse and press Enter.

After your initial login, you’ll be prompted for multi-factor authentication (MFA). Enter the passcode from your Duo app or enter the on-screen number to initiate Duo Push.

To log out from the Linux box, run the “exit” command or press “Ctrl+D“.

The default font size in PowerShell Window is very small. To change it, right-click the titlebar and select properties, then you can change the font size, and the background color.

Method 2: Use SSH in Windows Subsystem for Linux

Windows Subsystem for Linux (WSL) enables you to run native Linux command-line tools directly on Windows 11. If you are a system administrator, WSL is probably an overkill for just using SSH because it would install and run a Linux distro (without graphical user interface) on your Windows 11 desktop. WSL is created for web developers or those who need to work on open-source projects. You can use not only SSH but also other Linux command line tools (Bash, sed, awk, etc).

Open the Microsoft Store and enter “WSL” in the search box. Select Run Linux on Windows and install a Linux distro of your choice.

For example, I choose “Ubuntu” and click the “Get” button to install it.

Once your Linux distro is installed, open the Control Panel and select Programs => Turn Windows features on or off. Tick on the checkbox of Windows Subsystem for Linux to enable this feature. (You may need to reboot your Windows PC for this change to take effect.)

Next, you can launch the Linux distro from the start menu by search the distro’s name. The first time you launch it, you need to create a user and set a password.

After that, you can use the ssh command like below to connect to a Linux server or PC that runs a SSH server.

ssh username@opus.fdu.edu

After your initial login, you’ll be prompted for multi-factor authentication (MFA). Enter the passcode from your Duo app or enter the on-screen number to initiate Duo Push.

Method 3: Use Putty

Putty is a well-known and the most popular SSH client on Windows before the arrival of Windows OpenSSH client and Windows Subsystem for Linux. To use SSH with Putty, you need to download the Putty program from the official website and install it.

Launch Putty from the Start menu. Then enter the IP address or hostname of the Linux box and click the Open button to connect to it.

Accept the host key and you will be prompted to enter the username and password.

After your initial login, you’ll be prompted for multi-factor authentication (MFA). Enter the passcode from your Duo app or enter the on-screen number to initiate Duo Push.

Tip

When you type in your password, the cursor doesn’t move, but it’s actually accepting your password. To paste text into Putty, first press Ctrl+C to copy the text, then go to Putty window and press the right-button of your mouse.

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Video Conversion

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Multimedia Services acknowledges the occasional need to present video materials originally produced in outdated formats. Common conversions include transitioning from VHS, DV, DVD to more current digital formats like .mp4 or .mov. While we do not directly offer conversions of physical media, we facilitate these processes by outsourcing to a trusted vendor specialized in such conversions, ensuring that your valuable content is updated and accessible in modern formats.

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Video Production Services

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When scheduling a video production on or off Campus, it is important to provide a detailed description of what is expected, and what is most important. This will allow the Multimedia Services to anticipate any issues depending upon the location.

Off Campus Video Production

When recording off campus it is important to communicate the exact event location and contact information of anyone who is overseeing the venue. For secure office buildings it will be necessary that security be advised that a video crew will be arriving and to include the name(s) of the crew and the nature of the production. Also, it should be noted that recording in certain areas, both public and private locations may be prohibited or require a permit.

Additional Costs

Due to the nature of some off-campus productions there may be some additional costs, such as tolls, parking and fuel.


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Video Project Concept Assistance

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Creative Collaboration and Conceptualization

If you have a basic concept and a target audience in mind but are unsure about the visual direction of your video, our team is here to help. We excel in assisting clients through the creative process, ensuring that your initial idea is developed into a clear, effective video that aligns with your goals.

Utilizing Inspirational Examples

Sharing examples of videos that resonate with your vision can be incredibly beneficial for your project. These references help us understand the style, tone, and messaging you aspire to communicate to your audience. By analyzing these examples, we can collaboratively create a unique and tailored video that meets your specific needs and expectations.

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Ways to Lead Productive and Inclusive Zoom Classes

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Here are 5 ways to lead productive & inclusive Zoom Classes with your students.

  1. As facilitator, plan ahead. Identify partners to help fill Zoom Class roles. If you can, identify a:
    • Co-host in case you have technical problems
    • Moderator: to monitor and respond to chats
    • Coordinator: to keep track of time and take notes
  2. Share rules of engagement at the start of your class
    • Keep your video on
    • Mute yourself unless speaking
    • Introduce yourself before you speak
  3. Ensure all students have equal access to shared content
    • Share content ahead of class or by using Zoom chat
    • Think agenda, slides, notes, reference materials
  4. Be sure students have an equal chance to engage
    • Invite student s to speak up, and do this at multiple points during the class
  5. Be intentional about class activities
    • Conduct activities that work for all students, ensuring a similar experience
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Zoom Live Training

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Zoom experts host free and interactive live training webinars daily. Get up to speed in less than an hour. Please select the time zone that fits best for you when registering for one of our live training webinars.

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Zoom Rooms

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Fairleigh Dickinson University has designated Zoom Rooms that support hybrid in-person and remote learning. On this page, you will find links to the locations of Zoom Rooms on both New Jersey campuses, instructions for using the Zoom Rooms, and details about the equipment for installed rooms, cart rooms, and connecting with ITV rooms.

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