NETID

Accessing an FDU Email Account on a Mobile Device Using the Outlook App

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The easiest way to access your FDU email account on your mobile device is to install the Outlook app from either the App Store (Apple) or the Play Store (Android). We support and advise using this method due to the program’s robustness and integration of all Office365 features. Follow the steps below to install and set up the Outlook app on your phone.

Outlook App on Apple iOS and Android Mobile Devices
  1. Use the links below to install the Outlook app onto your mobile device.
Android Play Store
Apple App Store
  1. Launch the app and press on “Add Account” if on an Android device. It will then prompt you to input your FDU email address. On iOS, the app will launch and immediately ask you for your FDU email address. Once filled out press “Continue” on Android. On iOS press “Add Account”
Android
Android
iOS
  1. You will be routed to the FDU Single Sign On Page, from here input your FDU email address and password and press “Sign In
  1. For security purposes, all applications which use FDU’s Single Sign On (NetID) require Duo two-factor authentication. After inputting your FDU NetID login information, Duo requires you to complete a method of second-factor authentication
  1. Your FDU email account has now been added to your device successfully. Ensure the email account is listed on your Outlook application.
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Authorization, Authentication and Access Management Policy

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Revision Date: New Policy
Effective Date: 11/1/2023

Section A – University Systems and Applications

I. Purpose

The purpose of this policy is to establish information security standards for individuals receiving credentials to Fairleigh Dickinson University (“FDU” or “University”) resources and how those resources are accessed.

II. Scope and Applicability

This policy applies to all university system resources. All Users are responsible for adhering to this policy.

III. Definitions

Capitalized terms shall have the meaning ascribed to them herein and shall have the same meaning when used in the singular or plural form or any appropriate tense.

  1. Account: An established relationship between a User and a computer, network, or Information System which is assigned a credential such as a username and password.
  2. System Administrative Account: An Account with elevated privileges intended to be used only when performing management tasks, such as installing updates and application software, managing user accounts, and modifying operating system and application settings.
  3. Entitled Account: A user who has met the minimum requirement to be granted authorization to access electronic Fairleigh Dickinson University Resources.
  4. Authorized User: A User who has been granted authorization to access electronic Fairleigh Dickinson University Resources and is current and active in their privileges.
  5. Contractor or Vendor: A person or a company that undertakes a contract to provide materials or labor to perform a service.
  6. Employee: University staff faculty and adjunct, including nonexempt, exempt, and overseas staff and collegiate faculty.
  7. Multi-Factor Authentication (MFA): Authentication using two or more different factors to achieve authentication. Factors include something you know (e.g., PIN, password); something you have (e.g., cryptographic identification device, token); or something you are (e.g., biometric).
  8. Privileged Account: An Account that is authorized to perform security-relevant functions that an ordinary Account is not authorized to perform.
  9. Single Sign-On (SSO): An authentication process that allows an Authorized User to access multiple applications with one set of login credentials. SSO is a common procedure in enterprises, where a client accesses multiple resources connected to a local area network (LAN).
  10. User: A member of the University community, including but not limited to Staff and Faculty, and other individuals performing services on behalf of University, including Contractors, volunteers and other individuals who may have a need to access, use or control University Data.

IV. Authentication

  1. Any service, application or Information System, whether on-premise or in the cloud, that contains WISP protected information, especially PI or PHI; OR is accessed by a large group of employees (20 or more), must use Single Sign-on authentication.
    • If the service or application is being provisioned by a business unit, the unit must engage University Systems to work with the provider to enable SSO.
    • If SSO is not supported by the service or application, it will not be approved for use by the university.
    • See Section V for exceptions.
  2. Multi-factor authentication (MFA) must be used to access University resources.
  3. Passwords must be constructed in accordance with the minimum requirements as listed below:
    • Authorized User Account passwords must meet a minimum length of 8 characters.
    • Administrative and Privileged Account passwords must meet a minimum of 10 characters.
    • Passwords must contain a mix of alphanumeric characters. Passwords must not consist of all digits, all special characters, or all alphabetic characters.
    • Automated controls must ensure that passwords are changed at 90-day intervals for both general users and administrative-level accounts.
    • NetIDs associated with a password must be disabled for a period of time after 10 consecutive failed login attempts. A minimum of 30 minutes is required for the reset period.
    • Passwords must not be the same as the NetID.
    • Passwords must not be displayed on screens.
    • Users must not share passwords.
    • Initial passwords and password resets must be issued pre-expired forcing the user to change the password upon first use.
    • Password reuse must be limited by not allowing the last 10 passwords to be reused. In addition, the password must be at least 2 days old in order to be voluntarily changed.
    • Access will be disabled 90 days past the date that a password expired if not changed.
    • Access will be disabled after 30 days of creation if NetID is not claimed.
    • Expired passwords must be changed before any other system activity is allowed.
  4. Server Password Protocol
    • If, at any time, a member of the Community is granted permission to install a server, and access to that server is restricted via Login, and if that process is granted SSO exception through section VII., that system can not hold passwords in clear text. That system must use an approved irreversible cryptographic transform to protect its users’ passwords.

VI. Enforcement

  • This policy will be enforced by technical controls wherever feasible; otherwise, this policy will be enforced by OIRT under the direction of the CIO. All members of FDU’s faculty and staff have a responsibility to promptly report any known instances of noncompliance to AVP of University Systems and Networking or the Director of Systems.
  • Failure to comply with this policy can result in disciplinary action. Any such discipline shall be in accordance with processes and procedures of Human Resources and subject to any protections afforded under the University’s agreement with “Office & Professional Employees International Union”, the “Faculty Handbook”, and similar documents. Third parties who violate this Policy may have their relationship with the University terminated and their access to campus restricted.

VII. Exceptions

  • Exceptions to this policy should be submitted to the AVP, USAN for review. Approval of the Chief Information Officer (CIO) or Data Security Incident Response Team (DSIRT) may be required.

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Change and Sync NETID Password on Mac via Jamf Connect

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This article offers a detailed, step-by-step guide, on how to change your NETID password directly from your Mac using the Jamf Connect and how to synchronize this updated NETID password with your Mac’s user account password.

Changing and Syncing your NET ID Password on your Mac

  1. Click on the “FDU shield icon” located in the top right of your screen’s menu bar
  1. Select “Change Password at FDU Identity
  1. Sign in to the “FDU Identity Portal” that opens up
  1. Scroll to “Change My Password” section and enter your old password and new password in the appropriate fields. Then click the “Change My Password” button
  1. You will see the password successfully changed in the red bar when successful. Click “Done
  1. Enter your “FDU NetID” and “Password” in the corresponding fields. Click “Sign In”
  1. Enter your old password in the “Local Password” prompt and click “Sync” to synchronize the new password with your Mac’s login password

Note

You will need to reauthenticate your Office 365 apps and FDU-Secure.

Synchronizing NETID Password with your Mac Password

If you changed your NETID password outside of your FDU Mac, you will be prompted automatically to sync your password to your Mac’s password the next time you are connected to the internet. You will first need to log in to the machine using your old password and then proceed with the synchronization following the steps below.

  1. The following dialog box will appear once you are connected to the internet automatically. Enter your “FDU NetID” and “Password” and click “Sign In
  1. Enter your old password in the “Local Password” prompt and click the “Sync” button to synchronize the new password with your Mac’s login password

Note

You will need to re-authenticate to your Office 365 apps and FDU-Secure.

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Claim or Create an FDU NetID Account

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Welcome to Fairleigh Dickinson University. As a new campus community member, one of your priorities will be gaining access to FDU NetID. With an FDU NetID, you can access various IT resources, including Microsoft 365. Depending on your role within the University, you will either be creating an account or claiming an account that has already been created for you. Please follow the process below which applies to you.

New Student through Welcome Email (US Students)

If you are a new student of our New Jersey campuses and you have received a Welcome email from fdu-it@fdu.edu, please visit the link below:


New Student

If you are a new student at FDU Vancouver or if you are a New Jersey-based student who has not received a Welcome Email, please visit the link below:


New Faculty, Staff Member Temporary Employee, or On-Campus Contractor

If you are a new Faculty, adjunct Faculty, Staff member, temporary employee, or contractor who works on campus and requires a NetID, please visit the link below:


All Others

If you are entitled to an FDU NetID account and either do not fall under any of the categories above or attempted to claim their NetID and received a message that your NetID has not been created, please visit the link below:

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FDU Jamf Connect Login and Credential Sync 

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Welcome to our comprehensive guide on utilizing the FDU Jamf Connect for login and NETID credential synchronization on macOS. This article is tailored for the staff, faculty, and students at FDU, providing a detailed walkthrough of the Jamf Connect login interface.

Tip

Connecting to FDU-Secure is not supported on this login screen. Please use a wired connection while on campus.

Jamf Connect Interface Walkthrough

The Jamf Connect login screen consists of three sections: The login fields, the function buttons, and language and Wi-Fi.

The login fields are used to enter the NetID and password while the login button initiates the login. The username can be entered in any form that is recognized by Okta.

  • Shut down: Powers the machine off
  • Restart: Reboot the machine
  • Help: Opens a mini browser to the FDU IT site
  • Language Selection: Changes language
  • Wi-Fi: Allows selection of wireless network
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Logging into Jamf Connect
  1. Enter your “FDU NetID” and “Password” and click the “Login” button
  • You will see the message “Creating your account on this Mac” while the account is being created on the Mac
  • If you are using a non-standard account name that does not match your FDU NetID, you will be able to select this account at login and link it to your NetID
  1. Locate the account and click “Connect” to link it to your NetID. If you do not wish to link the existing, account click “Create Account” to proceed with a new account

Note

Any data stored under the old account will not be accessible if choose not to link it. 

  1. You will be prompted to enter the “existing password” for the local account. Click “Connect” to complete the link.
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Synchronize NETID Password via Jamf Connect App

The Jamf Connect app is used to synchronize domain credentials with the local machine credentials.

  1. Enter your “FDU NETID” and “Password” and click the “Sign In” button
  1. If your NETID password is out-of-sync, you will be prompted to sync them by entering the Local Password you use to sign into the machine. Click “Sync” to sync the new NETID password
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How To Change Your FDU NetID Password and Display Name

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There are a few different ways to change your University NetID password. However, Computing Services strongly urges everyone to change their FDU NetID password using a provided Apple or Windows university computer.

The process for changing your FDU NetID password on a macOS device differs from a Windows device, so please follow the instructions provided for macOS computers below.

If you do not have a university-owned Apple or Windows laptop/desktop and cannot use a University lab computer, please follow the procedures described in “Using identity.fdu.edu Web Portal to Change your FDU NetID Password” below.

Please click on one of the links below for instructions on how to change your FDU NetID password:

Changing a FDU NetID Password on a FDU-owned Windows Computer

Note

You must already be logged into the machine when performing the password change process.

  1. On FDU-issued laptops, desktops, and lab machines, the FDU NetID password can be changed by pressing the “Ctrl+Alt+Del” button combination on the keyboard from any screen and selecting “Change a Password
  1. Now enter the following:
    • Your old or current password
    • Type in a new password
    • Retype the new password to confirm
    • Press the “Right Arrow” button to continue

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using a password that you have already used.

  1. Once this has been done, you must lock and unlock the machine once to complete updating your password:
    • Press the “Ctrl+Alt+Del” keys combination again
    • Click “Lock
    • Then log back in with your new password

Your FDU NetID password was changed successfully!

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Changing and Syncronizing your FDU NetID Password on a FDU-owned Apple Computer

To change and/or synchronize your FDU NetID password with your FDU Issued Apple computer, please follow the directions provided in the following article:

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Using “identity.fdu.edu” Web Portal to Change your FDU NetID Password

Adjunct professors, students, and anyone with a personal laptop/desktop/tablet device will use the FDU Identity Web Portal to change their NetID password.

If the user has an FDU issued or owned Microsoft Windows-based machine, they should always follow the procedures in Changing a NetID Password while ON CAMPUS (Preferred Method) or “Changing a NetID Password while OFF-CAMPUS.”  Changing your FDU NetID password through the identity.fdu.edu Web Portal while having an FDU-issued or owned Microsoft Windows-based machine could cause temporary account lockouts and should only be used as a last resort. If lockout issues occur, please open up a service request with the Fairleigh Dickinson University Technical Assistance Center (UTAC), and they will be dealt with promptly.

  1. Open a web browser (e.g., Google Chrome, Mozilla Firefox, Internet Explorer, Safari) and navigate to the following URL:

FDU Identity Web Portal

  1. Click on “Account Maintenance” on the top right hand of the web page
  1. You will be redirected to the FDU Single-Sign-On login page. Enter your FDU NetID email and password in the corresponding text boxes and click “Sign In.” Complete the FDU 2fa Duo push notification to proceed
  1. Under Sign-In and Security, select “Change My Password
    • Enter your current password
    • Enter a new password
    • Retype your new password to confirm
    • When finished, select “Change My Password

Tip

The newly created FDU NetID password must meet the complexity requirements.

Use 8 to 16 characters for your new password. Passwords must include all of the following 4 character types: Upper case letters, lower case letters, numbers, and special characters. Allowed special characters are: ! # $ @ _ + , ? [ ] . – ) ( ` ~ % ^ & * = { } | : ? , / and a dot. Please refrain from using portions of your name or email address within the password. Please refrain from using password that you have already used.

  1. Password successfully changed” will be displayed if your FDU NetID password was successfully changed

Note

Your new password will need to be updated in all web browsers with saved passwords and email clients across all devices. Examples include faculty and staff e-mail accounts synched to their iPad, iPhone, and or Android device. FDU-Secure Wi-Fi network access is also attached to your FDU NetID username and password and will need to be updated on devices that use it.

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Using “identity.fdu.edu” Web Portal to Change your FDU NetID Display Name

You also have the option to change the name that is displayed on your NetID account.

  1. Open a web browser (e.g., Google Chrome, Mozilla Firefox, Internet Explorer, Safari) and navigate to the following URL:

FDU Identity Web Portal

  1. Click on “Account Maintenance” on the top right hand of the web page
  1. You will be redirected to the FDU Single-Sign-On login page. Enter your FDU NetID email and password in the corresponding text boxes and click “Sign In.” Complete the FDU 2fa Duo push notification to proceed
  1. Under Sign-In and Security, select “Change Display Name
    • Enter your New Display Name
    • Click on “Change Display Name
  1. Display Name successfully changed” will be displayed if your Display Name was successfully changed
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SAMI Support Public Request Form

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The SAMI Support portal requires a valid NetID and password, along with DUO multi-factor authentication, for access. Upon entry, users can create new tickets, review open or closed requests, and explore the IT Knowledgebase for solutions to common issues. Access the support portal using the button below:

SAMI Support Portal

If you need to open a request and cannot access SAMI Support for any of the reasons below, please complete this request form to contact the Fairleigh Dickinson University Technical Assistance Center (UTAC). A member of the IT support team will assist you via phone call or email.

  • I do not have a valid University issued NetID
  • I am not able to authenticate through DUO
  • I have not set up my DUO account
  • I am a vendor without a University issued NetID
  • I am an admitted student
  • I am a newly hired employee or adjunct
  • My FDU account is locked
  • I need my Net ID password reset and have already attempted to do that through identity.fdu.edu

Tip

The form below is not compatible with Dark Mode. For an optimal experience, disable Dark Mode either in your device’s system settings or directly from the FDU IT website menu bar.

SAMI Support Public Request

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Student Technology Resources

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Fairleigh Dickinson University provides an extensive array of technological resources and services tailored for our students. This guide is designed to assist students in navigating and utilizing these tools effectively, ensuring they can easily set up, access, and manage their accounts, while also offering comprehensive information on each service.

ID and Email

FDU NetID

Your FDU NetID verifies who you are and ensures the privacy of your personal information. Your FDU NetID and your NetID password will provide access to a variety of IT resources including your Self-Service, WebCampus, Office365, and Email.

To obtain your NetID, follow the guide below:

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Changing your FDU NetID Password

To protect the University and our Students from cyber attacks and other malicious activity, we require that everyone in our community to periodically change their password.

To change your password, follow the guide below:

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DUO Multi-factor Authentication

To successfully use your NetID to access your accounts, you will need Two-Factor Authentication with Cisco DUO MFA.

Two-factor authentication adds a second layer of security to your FDU NetID. It requires two factors to verify identity. These factors include something you know – your FDU NetID and password, and something you have – a phone or passcode, to authenticate and gain access to your account on FDU services. Passwords alone no longer provide adequate protection against cyber hacking. DUO is required for all current FDU students.

To set up your mobile device with DUO MFA, follow the guide below:

Additionally, refer to our FAQ for commonly asked questions about DUO:

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Email and Office 365

Students can access their emails through any Web browser using their NetID and password to log in. To access our email, visit the Office 365 Portal:

Office 365 Portal

Students can also access their FDU Email accounts on their mobile devices by installing the Outlook app. For instructions to setting up your FDU Email account in the Outlook app, follow the guide below:

Current students who are registered for classes for the current term, or a future term have access to Microsoft Office 365 Suite applications. For more information, visit the links below:

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Academic Systems

Webcampus

Webcampus is a course content management system. FDU’s Webcampus is also known as the Blackboard System. On-line courses are taught through this system which also allows for interaction between the student and faculty member as well as on-line class discussions.

To learn more about how to access Webcampus, review the guide below:

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Self-Service

Self-Service is an interactive web application that enables students to view their individual information contained in FDU’s Student Information System. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes.

Review the Tutorial below to learn how to use Self Service:

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Connectivity

Connecting to the FDU Wireless Network

Using your FDU NETID, you can connect to the FDU Wireless Network. For instructions view the links below:

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Security

Security Resources

Understanding and implementing cybersecurity measures is crucial for protecting your personal and institutional information. This section provides essential resources to help you navigate the landscape of cyber threats.

Stay safe online by reviewing the articles below:

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Software

Available Software for FDU Students

Fairleigh Dickinson University has both licensed and open-source software, that is offered for academic and/or personal use for students. The links below point out to commonly used software, both licensed and open source, that are offered for academic and/or personal use to all Fairleigh Dickinson University faculty, staff and students.


In our digital learning environment, mastering online tools is essential for academic success. These resources are designed to guide you through the process of engaging in classes virtually via Zoom and accessing your files on OneDrive.

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Printing and Labs

Computer Labs and Printing

Computing Services has multiple computer labs available on both New Jersey Campuses for classroom instruction and student use.

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Virtual Labs

FDU also provides remote access to many of the software applications typically found in university computer labs through our platform FDU Anywhere. You can access it using your FDU NetID credentials using the link below:

FDU Anywhere

Review the FDU Anywhere Tutorial below to learn how to use our virtual labs:

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For any IT related questions and support, contact our Fairleigh Dickinson University Technical Assistance Center (UTAC):

SAMI Support

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Vendor Access Policy for Networking & Computing

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As the demand for access by on-site vendors increases, Fairleigh Dickinson University has created a Vendor Access Policy for Networking and Computing. The intent of the policy is to define the categories of non-employees that are on our campuses and provide rules and guidelines around their networking & computing needs. All business units should utilize the Contract Review Process which has been instituted by the Office of the General Counsel prior to initiating any of the below processes. Fully executed contracts that have been reviewed and approved may be requested by members of OIRT prior to providing any access for the non-employees below.

Effective Date: 3/1/2023
Last Revision: 1/14/2024

Contractors/Consultants

The University employs individuals from companies that perform work on behalf of the University and expressly for the University. Examples could be an employee from a staffing agency working within IT to augment the staff in assisting with a series of projects, or an individual hired from an agency to work within Human Resources to assist in processing forms. These individuals are hired under contracts and are held tothe terms and conditions of those contracts. In most cases, working as part of the University, these individuals need computing functionality identical to those of university hired staff, as they are acting on behalf of the University & fulfilling a role specific to the University. All work done by these individuals is part of the university’s data property, and therefore, these individuals should be provided with University issued devices such as desktop/laptop computers, landline phone extensions, etc.

Individuals hired from companies outside of the University to conduct business on behalf of the University must meet the following guidelines and are provided with the following access:

  1. The hiring manager or department head must complete an HR Personal Information Notice (PIN) to begin the process.
  2. Contractors/Consultants will always be issued a University NetID in the format of Firstinitial.Lastname@v.fdu.edu.
  3. Once the NetID has been created & communicated to the hiring manager, a Vendor Employee Technology Form must be completed if the contractor/consultant needs access to certain FDU systems. The form to be found in the Staff and Faculty Forms tile of SAMISupport.

SAMI Support

  1. All Contractors/Consultants are required to complete the Written Information Security Program (WISP) training immediately after an account is provisioned. Validation of completion is needed within the first 30 days.
    1. WISP training reminder on day 15
    2. WISP training daily reminder every day after day 15
    3. Disable account day 30 with an email sent to the manager
  2. All contractors/consultants must read and accept the following additional policies:
    1. Policy for the acceptable use of email
    2. Acceptable use policy for computer usage
    3. FDU alert policy
    4. Password policy
  3. Contractors/Consultants will be able to sign up for FDU Alert through Colleague Self-Service. Instructions can be found here:
  1. Contractors/consultants issued a university managed laptop/desktop are entitled to an email address without the vendor designation at the request of the hiring manager. This would be requested by the manager through the Vendor Employee Technology Form by clicking the “Convert Vendor NetID” box.

Note

It is strongly recommended that contractors/consultants be issued University managed equipment. Access to certain systems may be denied if personal equipment is used.

  1. Contractors/consultants must be terminated at the end of their contract using the same methodology utilized for current faculty and staff. It is the unshared responsibility of the managing department to submit termination paperwork per the HR process for any contractor/consultant who had been issued a NetID.

Volunteers

The University utilizes volunteers in non-paying positions during the school year. Examples of these roles include but are not limited to preceptors & chaplains. These individuals do not need access to any University systems with the exception of email. As such, they need access to Internet services & email but they do not require an FDU managed laptop/desktop.

Volunteers must meet the following guidelines and are provided the following access:

  1. Volunteers will be issued a NetID in the format of Firstinitial.Lastname@v.fdu.edu to be able to authenticate to FDU’s wireless network (and wired network in the future).
  2. Volunteers are required to complete the Written Information Security Program (WISP) training immediately after an account is provisioned. Validation of completion is needed within the first 30 days.
    1. WISP training reminder on day 15
    2. WISP training daily reminder every day after day 15
    3. Disable account day 30 with an email sent to the manager
  3. All volunteers must read and accept the following additional policies:
    1. Policy for the acceptable use of email
    2. Acceptable use policy for computer usage
    3. FDU alert policy
    4. Password policy
  4. Volunteers will be able to sign up for FDU Alert through Colleague Self-service. Instructions can be found here:
  1. All volunteer accounts will expire at the end of the fiscal year and must be renewed by their FDU manager by completing a PIN form.
  2. Volunteers must be terminated at the end of their contract using the same methodology utilized for current faculty and staff. It is the unshared responsibility of the managing department to submit termination paperwork per the HR process for any contractor/consultant who had been issued a NetID.

On-Campus Vendors

The University outsources various functions to entities (Vendors) that operate independently but work exclusively on our campuses and provide services for our faculty, staff & students. These employees are individually managed by their corporate entities and are largely held accountable by their corporate management.

While on campus, employees of these vendors might need access to the Internet to interact with their corporate websites or communicate with their corporate managers. In many cases today and in most all cases in the future, these employees will need to authenticate through the University’s network in order to conduct their business. The University has established a process whereby the Fairleigh Dickinson University department responsible for that vendor completes the Human Resource forms necessary in order to create a non-employee record within our Colleague system.

Employees of on-campus vendors must meet the following guidelines and are provided the following access:

  1. Vendor employees will be issued a NetID in the format of Firstinitial.Lastname@v.fdu.edu to be able to authenticate to FDU’s wireless network (and wired network in the future).
  1. Vendor employees will be able to add their contact information to FDU Alert by sending an email to fdunotify@fdu.edu
  2. All vendor employee accounts will expire at the end of the fiscal year and must be renewed by their FDU manager by completing a PIN form.
  3. Vendor employees must be terminated through FDU’s systems when they either are removed from their assignment at Fairleigh Dickinson University or are terminated by their employer using the same methodology utilized for current faculty and staff. It is the unshared responsibility of the managing department to submit termination paperwork per the HR process for any contractor/consultant who had been issued a NetID.

Elevated Vendor Privileges

From time to time, the employee of an on-campus vendor might have justification for having access to FDU email or a need to access systems and/or applications that reside behind FDU’s firewalls. If such a case is identified, the FDU department responsible for that vendor would need to contact the Director of Systems with a formal request for additional vendor access. The FDU department must present solid business justification for the elevated access. The Director of Systems will review each request and either approve or reject the request based on business needs and security posture. The Director of Systems might consult with the Data Security & Incident Response Team before providing an answer.

Employees of on-campus vendors approved for elevated access must meet the following guidelines and are provided the following access:

  1. Vendor employees will be issued a NetID in the format of Firstinitial.Lastname@v.fdu.edu to be able to access FDU’s wireless network (and wired network in the future).
  2. All vendor employees are required to complete the Written Information Security Program (WISP) training immediately after an account is provisioned. Validation of completion is needed within the first 30 days.
    1. WISP training reminder on day 15
    2. WISP training daily reminder every day after day 15
    3. Disable account day 30 with an email sent to the manager.
  3. Vendor employees will be able to sign up for FDU Alert through self-service. Instructions can be found here:
  1. All vendor employees with elevated access must read the following additional policies:
    1. Policy for the acceptable use of email
    2. Acceptable use policy for computer usage
    3. FDU alert policy
    4. Password policy
  2. If the vendor employee needs to access FDU systems and/or applications, issuance of a University managed laptop/desktop may be required. This would be at the expense of the requesting department.
  3. Upon departmental request, vendor employees will only be provided access to the specific University Systems and applications approved by the Director of Systems.
  4. All vendor employee accounts will expire at the end of the fiscal year and must be renewed by their FDU manager by completing a PIN form.
  5. Vendor employees must be terminated through FDU’s systems when they either are removed from their assignment at Fairleigh Dickinson University or are terminated by their employer using the same methodology utilized for current faculty and staff. It is the unshared responsibility of the managing department to submit termination paperwork per the HR process for any contractor/consultant who had been issued a NetID.

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