What’s SFTP and SCP?

Secure File Transfer Protocol (SFTP) is a file protocol for transferring large files over the web. It builds on the File Transfer Protocol (FTP) and includes Secure Shell (SSH) security components. This term is also known as Secure Shell (SSH) File Transfer Protocol. Secure copy protocol (SCP) is another method to securely transfer files between a your local PC and a remote host or between two remote hosts. It is also based on the Secure Shell (SSH) protocol.

Linux / Mac

If you are running a Linux or Mac computer, SFTP and SCP clients are already installed, so you don’t need to download anything using those OS. You can open up a terminal window and run the either command like below to connect to a remote Linux server.

sftp username@opus.fdu.edu

or

scp filename username@132.238.2.116:

Windows

Option 1: Use WinSCP (Recommended)

You will need to download and install WinSCP:

Download WinSCP

1. Launch the WinSCP program
   
2. In the login window, click “New Site“
   

3. Fill out the information as follows:
   • Host name: Enter opus.fdu.edu
   • User name: (username on FDU Linux servers will be the part of your FDU NetID to the left of the @ sign)
     
4. Click “Advanced…”
   • Select “Environment > SFTP” and enable “Allow SCP fallback“
     

5. Click “OK“
   
6. Click “Save“, enter a name for the connection, and click “OK“
   
7. In the WinSCP login window, select the connection name and click “Login“

Option 2:

Install Putty, which also includes PSCP (SCP for Windows) and SFTP (SFTP for Windows):

Download Putty

​Please select the latest version of MSI (‘Windows Installer’) for your computer (32-bit or 64-bit)

Optionally you may choose to download only “pscp.exe“(SCP for Windows) or “psftp.exe” (SFTP for Windows) and copy into the folder where you need to use it.

Once you have installed your program of choice, you’ll be able to launch each command from the Command Line of Windows.

pscp -P 22 filename username@opus.fdu.edu:

psftp username@opus.fdu.edu

Accessing the Opus server

The Opus server can be access using secure transport protocols such as SSH and SFTP. Access is only allowed from campus networks. All off campus users will need to access Opus using FDU’s Virtual Private Network (VPN) to use the Opus server

What’s SSH?

SSH stands for Secure Shell, which was invented in 1995 to replace the insecure Telnet (Telecommunication Network). It’s now the primary way for system administrators to securely log into remote Linux servers over the public Internet. Although it looks and acts the same as Telnet, all communications over the SSH protocol are encrypted to prevent packet sniffing.

Linux / Mac

If you are running a Linux or Mac computer, SSH client is installed by default. You can open up a terminal window and run the ssh command like below to connect to a remote Linux server.

ssh username@opus.fdu.edu

or

ssh username@132.238.2.116

Now let’s discuss how to use SSH on Windows.

Windows

Method 1: Windows 10’s Built-in SSH Client

The Microsoft PowerShell team decided to port OpenSSH (both the client and the server) to Windows in 2015. It finally arrived in Windows 10’s Fall Creator Update in 2017 and is enabled by default in the April 2018 Update.

To use the OpenSSH client on Windows 10, simply open a PowerShell window or a command prompt window and run the ssh command. For example, if I want to connect to the Opus Linux server on the FDU network, I would run

ssh username@opus.fdu.edu

username on FDU Linux servers will be the part of your FDU NetID to the left of the @ sign (username@fdu.edu becomes just username) and opus.fdu.edu is name the Linux server you want to access (The IP address of the Linux server can also be used). The first time you connect to a Linux computer, you will be prompted to accept the host key. Then enter your password to login. After login, you can run Linux commands to do tasks.

To log out from the Linux box, run the “exit” command or press “Ctrl+D“.

The default font size in PowerShell Window is very small. To change it, right-click the titlebar and select properties, then you can change the font size, and the background color.

Method 2: Use SSH in Windows Subsystem for Linux

Windows Subsystem for Linux (WSL) enables you to run native Linux command-line tools directly on Windows 10. If you are a system administrator, WSL is probably an overkill for just using SSH because it would install and run a Linux distro (without graphical user interface) on your Windows 10 desktop. WSL is created for web developers or those who need to work on open-source projects. You can use not only SSH but also other Linux command line tools (Bash, sed, awk, etc).

Open the Microsoft Store and enter “WSL” in the search box. Select Run Linux on Windows and install a Linux distro of your choice.

For example, I choose “Ubuntu” and click the “Get” button to install it.

Once your Linux distro is installed, open the Control Panel and select Programs => Turn Windows features on or off. Tick on the checkbox of Windows Subsystem for Linux to enable this feature. (You may need to reboot your Windows PC for this change to take effect.)

Next, you can launch the Linux distro from the start menu by search the distro’s name. The first time you launch it, you need to create a user and set a password.

After that, you can use the ssh command like below to connect to a Linux server or PC that runs a SSH server.

ssh username@opus.fdu.edu

Method 3: Use Putty

Putty is a well-known and the most popular SSH client on Windows before the arrival of Windows OpenSSH client and Windows Subsystem for Linux. To use SSH with Putty, you need to download the Putty program from the official website and install it.

Launch Putty from the Start menu. Then enter the IP address or hostname of the Linux box and click the Open button to connect to it.

Accept the host key and you will be prompted to enter the username and password.

Introduction

This document provides information about the use of the FDU Shared Drive Management Portal. It describes navigation of the website in detail to facilitate proper use of this resource.

Logging In

To access the Shared Drive Management Portal, navigate to this URL to login: sharemanagement.fdu.edu

Once you have logged in with your NetID, you will see a list of the shares you own or have been given authorization to manage in the left‐hand column. If you are the owner of the share, your name will appear in the panel on the right side under “Shared Drive Owner”. If you are not the share owner, your name will be listed on the right side panel under “Delegated Administrator”. To switch between shares you manage, select the appropriate share name from the list in the left side panel.

Adding Members and Delegated Administrators

To add a member to the share, click on the down‐arrow at the right of the “Add User to Share” button and choose the type of user you would like to add from the drop‐down menu. You can choose from Employee, Administrator, or Student. Then, enter either the last name or the FDU NetID of the person you would like to add into the text box. If more than one name appears, choose the person you want to add.

A pop‐up window will appear asking you to confirm or cancel the add.

The individual’s information will be added to the list of members at the bottom of the page. When you add Delegated Administrators, they will appear in the list to the right, and the Owners/Administrators count will increase. It is important to note that Delegated Administrators can not add additional Delegated Administrators.

As you add more members or Delegated Administrators, the count of members for each will increase. When viewing members of a share, the “Number of rows:” menu can be used to select 12, 24, 36, or All rows to view.

Currently, all Shared Drive Members are granted Read/Write access to the contents of the Share. Future updates to this application will allow you to choose Read Only or Read/Write access rights to each new Member. Meanwhile, the Share Owner can contact University Systems and Networking at help@fdu.edu to request Read Only access for a new member.

From time to time, a Share Owner or Delegated Administrator might try to add a new member to a drive to which an existing drive letter cannot be assigned. If that happens, the following message will appear, and the Share Owner or Administrator will need to contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) to have that member added.

Deleting Members

You will notice a check‐box to the left of each Administrator and Member of the share. To delete an Administrator or a Member, click the check‐box next to it. You can click on multiple check‐boxes. When you have selected all the Members or Delegated Administrators you wish to delete, click on the “Delete Selected Delegated Administrators” or “Delete Selected Members” button to delete all the selected Administrators/Members. The lists and the counters will be updated to reflect the change. It is important to note that Delegated Administrators can not delete other Delegated Administrators.

Downloading Members

To download a list of Shared Drive Members in .csv format, click on the “Download Members” button.

A new file will be placed in your Downloads folder called “ShareDriveMembers.csv”. When imported into a spreadsheet application, it will look similar to this (you will see the actual FDU NetID).

Requesting a New Shared Drive

To request a new Shared Drive, please follow the link below:

Google Takeout is a tool developed by Google that allows you to export and download a copy of various types of data currently stored in your Google account, such as Drive or Mail. You can store the data locally on your computer or upload it to another third-party cloud storage service. This document provides instructions for getting started with Google Takeout and using it in common scenarios.

Your export request can take anywhere from a few minutes to several days to process, depending on the type and amount of data being exported, and the number of users using the tool simultaneously.

Google provides this service “as is” and without administrative support. The IT department at FDU cannot diagnose or assist with problems you might encounter.

Getting Started

To begin, decide which types of data you want to export from your FDU Google account. For example, Google Takeout lets you pick which folders in Drive to export if you do not want to copy your entire Drive. In this case, organize the Drive files you want to export into folders you can easily select before starting the export process.

After deciding on the types of data you want to export and organizing them appropriately, you can proceed with logging in to the tool.

1. Go to Google Takeout using the link below (it is recommended to use the Google Chrome browser)

Google Takeout

2. Enter your “@student.fdu.edu” email address if prompted, then click “Next”
   • You will be redirected to the FDU NETID login, where you should log in with your FDU credentials and authenticate with two-factor authentication if prompted

Once logged in, Google services that have your data will be automatically selected on the Google Takeout page.

• If you want to manually pick and choose the data to export, follow the on-screen instructions

• For specific scenarios, refer to the sections that follow in this document, which provide instructions for exporting and downloading data from Google Drive, Mail, and other Google services like Calendar, Contacts, and Photos

Learn more about the data limitations in Google’s support documentation:

Google Takeout Documentation

If you want to export and download only your Google Drive files to your personal computer or other non-FDU storage services, follow these instructions:

1. Follow the instructions in the “Getting Started“
2. Click “Deselect all” in the upper-right corner of the Products section
3. Scroll down until you find “Drive” and then press the check box beside “Drive“
4. Click “Advanced settings,” then check both options under “Additional Files” and click “OK“
5. Click “All Drive data included”
   • You can keep all files and folders selected or select specific folders you prefer to export
   • Click “OK“

6. Scroll to the bottom and click “Next step“
7. Leave “Frequency” set to “Export once“
8. Adjust the “File type & Size” settings as needed (defaults are .zip and 2GB)
9. Click “Create export“

A confirmation of your choices and the expected start date for the export will be displayed.

Note on Drive Files

• For every file, you will notice a .JSON file. The .JSON file contains all the metadata for each file, including the creation date, modification date, and permission information. The file itself (not the .JSON one) does not contain the associated metadata except the creation date. (The .JSON format is a simple text format that can be read by any text editor or word processor)

Refer to “Download My Google Files” section below for additional information on what happens next and how to proceed after submitting your Takeout data export request.

To export your Google data to a personal (non-FDU) Dropbox account, follow these instructions:

1. Follow the instructions in the “Getting Started” section
2. Click “Deselect all” in the upper-right corner of the Products section
3. Scroll down and find “Drive” then check the box beside “Drive“
4. Click “Advanced settings“, then check both options under “Additional Files“
5. Click “OK“

6. Click “All Drive data included”
7. Choose the folders to export if necessary, then click “OK“
8. Select “Add to Dropbox” from the “Destination” drop-down menu
9. Leave “Frequency” set to “Export once“
10. Adjust the “File type & size” settings as needed (defaults are .zip and 2GB)
11. Click “Link accounts and create export“
12. Log in to your personal Dropbox to give Google access to export
    • After authorization, your export will either be “in progress” or “completed“

Refer to “Download My Google Files” section below for additional information on what happens next and how to proceed after submitting your Takeout data export request.

To export and download only your Google Mail to your personal computer:

1. Follow the instructions in the “Getting Started” section
2. Click “Deselect all” in the upper-right corner of the Products section
3. Scroll down and find “Mail” then check the box beside “Mail“
4. Click “All Mail data included”
   • You can keep all messages or select specific labels to export
   • Click “OK“

1. Scroll down and click “Next step“
2. Leave “Frequency” set to “Export once“
3. Adjust the “File type & size” settings if necessary (defaults are .zip and 2GB)
4. Click “Create export“

A confirmation and the expected start date for the export will be displayed.

Note on Google Mail

• Google Takeout provides email in the .MBOX format. The .MBOX format is a simple text format that can be read by any text editor or word processor (like Microsoft Word). This can be useful if you only need to keep your email for archival purposes. You can also import the .MBOX files into any third-party mail client that supports the format or special purpose programs for transferring email between accounts

Refer to “Download My Google Files” section below for additional information on what happens next and how to proceed after submitting your Takeout data export request.

If you want to export data from other Google services, such as Calendar, Photos, or Contacts follow these instructions:

1. Follow the instructions in the “Getting Started” section
2. Click “Deselect all” in the upper-right corner of the Products section
3. Scroll through the list and check the services whose data you’d like to include
4. Adjust settings for each service as needed:

Calendar

• Check the box beside “Calendar“
• Click “All calendars included“
• The tool will display all calendars you created in Google Calendar. You can either keep them all selected or click “Deselect all” and select specific calendars you’d prefer to export
• Click “OK“

Contacts

• Check the box beside “Contacts“
• Click “vCard format”
• The tool will give you the option to choose which file format you’d like to use to export your contacts. If you intend to use the export with macOS or iOS devices, then keep the default vCard format setting. Otherwise, click the drop-down menu and select “CSV” for use with Microsoft Outlook or another personal Google account
• Click “OK“

Photos

• Check the box beside “Google Photos“
• Click “All photo albums included”
• The tool will display all the albums you have in your account. You can either keep them all selected or click “Deselect all” and select specific albums you’d prefer to export
• Click “OK“

5. Scroll to the bottom and click “Next step“
6. Leave “Frequency” set to “Export once“
7. Adjust the “File type & size” settings as needed (defaults are .zip and 2GB).\
8. Click “Create export“

Note for Contacts

• Google Contact files will either be in the .VCF or .CSV file format, depending on which format you chose while going through the Takeout process
  
  • .VCF is best for macOS or iOS apps
  • .CSV is best for Microsoft Outlook or another personal Google account
    
• Your download may include multiple folders, representing different sources of contacts. Each folder will contain the images that are included with each contact (.JPG files) and a single .VCF or .CSV file containing the actual contacts
  
• Although the download includes the contacts’ profile pictures, they are not associated with the corresponding contacts and may or may not appear when you import the .VCF/.CSV files, which is dependent on the program that is importing them

Note for Google Photos

• For every file, you will notice a .JSON file. The .JSON file contains all the metadata for each file, including the creation date, modification date, and permission information. The file itself (not the .JSON one) does not contain the associated metadata except the creation date. (The .JSON format is a simple text format that can be read by any text editor or word processor)

A confirmation and the expected start date for the export will be displayed.

Refer to “Download My Google Files” section below for additional information on what happens next and how to proceed after submitting your Takeout data export request.

Download My Google Files

Your export request may take a few minutes to several days to complete. FDU IT has no control over this process. Wait until you receive an email from noreply@google.com (example below) with a link for downloading or viewing your data.

Ensure that your Google Takeout data matches the original data in your FDU Google account. If data is missing, you may retry the process or manually download your files.

LockDown Browser is a specialized browser that secures the testing environment in Blackboard Learn. When students use LockDown Browser to take a test on Blackboard, they are prevented from printing, copying, navigating to other websites, accessing other applications, or closing the test until it is submitted for grading. Tests designed to work with LockDown Browser cannot be accessed using standard web browsers.

Download and Install

Windows

• Windows 10 (including x86 32-bit and 64-bit processors and ARM 64-bit processors using x86 emulation), Windows 8, and Windows 7
• 2 GB RAM
• 200 MB of free Hard Disk space

macOS

• macOS 10.12 to 10.15
• 2 GB RAM
• 200 MB of free Hard Disk space

iOS

• iOS 11.0+

1. Log into your course in webcampus and deploy a test. This step is important, as you will not be able to use Respondus LockDown Browser unless you have created and deployed a test

2. From the Control Panel locate the “Course Tools” section and select the link “Respondus LockDown Browser“

3. Click “Continue to LockDown Browser“

4. Click the arrow next to the exam you want to implement “Lockdown Browser” and click on “Settings”

5. Click “Require Respondus LockDown Browser for this exam“

6. Click “Advanced Settings” and choose the options that you want to enable for the exam

7. The first setting will prevent students from exiting the browser until the exam is completed

8. The second setting will allow students to take the exam with an iPad, using the free LockDown Browser app

9. The third setting will allow students to access a list of specified web domains during the test

10. The fourth and fifth settings allow instructors to provide students with a calculator or print function in the LockDown Browser toolbar

12. Click “Save and Close” to apply the settings

Respondus Monitor is a webcam feature for LockDown Browser that records students during online, non-proctored exams. When this feature is enabled for a test, students are required to use a webcam and microphone with LockDown Browser. After the exam is complete, an instructor can review the details of the assessment, even the recorded videos.

To give students the option to either take the exam with a webcam or in a proctored testing lab, select Either Respondus Monitor or a proctored lab can be used to take this exam. A test password will then be required to access the test in proctored settings.

1. Click “Respondus Monitor for this Exam“

2. Then select the items to be included in the “Startup Sequence”, the steps a student must complete before the start of an exam

3. Choose “Save and Close”

Your exam will now require the use of LockDown Browser and Respondus Monitor.

When multiple lines are enabled in Unified Communications (UC) Softphone, a drop down of the available lines will be displayed near the bottom of the “Contacts” windows.

To Make a Call

1. Click on the arrow near the number displayed.
2. Choose the line (Number) you desire to call from.
3. Make the call as normal.

When receiving a call, the caller ID will display the line from which the call is coming from.

A call can be made or received from all the available lines.

New Blackboard Base Navigation Interface

For Faculty

For Students

Logging into Webcampus

1. Login to Webcampus using your FDU NetID credentials

Login to Webcampus

2. Check your courses under the “My Courses” module
   
3. Select the class you wish to view the content
   
4. You will be taken to your course announcements page with links to other portions of your class

Blackboard Documentation

Blackboard Learn for Instructors Documentation

Additional WebCampus Resources for Faculty

A SharePoint library containing a series of MS Word tutorials intended to provide new and existing faculty with some basic guidance on using WebCampus to administer an online course.

WebCampus Tutorials for Faculty

• Anyone with the link who is an FDU Faculty member and can sign on to Office 365 should be able to view these files. Adjunct faculty members should first visit the OERA “Faculty Resources” SharePoint site and request access.
  
• Files are arranged in a logical sequence from “top to bottom”, but faculty can browse the “Description” column to locate documents that address specific needs.
  
• Screenshots of “sample” Blackboard materials as well as links to a selection of supplemental videos and other resources from Blackboard’s Help site are included.

Tutorial Videos

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Minimum hardware and software requirements

	Minimum	Recommended
Operating System	Windows 7 or higher Mac OSX 10.8 or higher	Windows 10 Mac OS 10.12
Processor	1 GHz processor	2 GHz or faster processor
Memory	512 MB of RAM	2 GB of RAM or higher
Monitor Resolution	1024 x 768	1024 x 768 or higher
Free Hard Disk Space	5 GB of free disk space	20 GB or higher of free space
Internet Connection	DSL or Broadband (high-speed) Internet connection with a consistent minimum speed of 2 Mbps	Broadband (high-speed) Internet connection with a speed of 4 Mbps or higher
Java	Java may be necessary to use Blackboard

Fairleigh Dickinson University regularly hosts on-campus visitors requiring access to our wireless network. As a security measure, in order to provide access to our Network, an FDU faculty member, staff member, or student must sponsor the guest(s) that they are providing access to. The sponsor takes responsibility for the Internet usage of their guests and ensures that they adhere to FDU’s Acceptable Use Policy for Computer Usage.

Choosing the Correct Account Type

• Accounts can be created for up to 8 days
• The sponsor can manage accounts (extend time, delete, suspend or reset password)
• Account creation requires a valid FDU NetID to create
• A single Guest Account (Known Guest) can be created or generic accounts (5 devices per account with the ability to create 10 generic accounts at once) can be created through this function

For events that will have a large audience, a Group Account may be needed. If you are a faculty or staff member and you require this account type, please create a sponsored guest account and then create a UTAC ticket. This can be accomplished by contacting the Fairleigh Dickinson University Technical Assistance Center (UTAC). 

Please provide UTAC with the following information:

• Guest account name
• The name that you would like to use for your Group account
• Faculty/staff sponsor name, contact number and e-mail address
• Location for the event (Building, Room, Classroom, etc.)
• Time and date of the event

Once the ticket is created, OIRT (Office of Information Resource Technology) will contact you within 3 business days to complete the Group account activation.

EduRoam

Fairleigh Dickinson is a member of Eduroam (education roaming) which provides secure, world-wide roaming access service for the international research and education community. If your guest is coming from another Higher Education institution that is also a member of Eduroam, they will not require an FDU guest account. Instead, they can gain access to our Network simply by logging into the eduroam network with their regular credentials.

(Available on Metro and Florham Campus Only)

Creating and Managing an FDU Wireless Guest Account

1. Log into access.net.fdu.edu using your NetID and password

2. Click the “Generic” or “Known Guest” button

• Generic – This option allows you to create up to 10 accounts concurrently without entering your guest’s information

• Known Guest – This option allows you to create an account with guest information. You need to input the guest’s “First name”, “Last name”, “Email address”, and “Phone number”. You also need to enter your own FDU email address

3. If you have selected “Generic”, enter the number of accounts that you would like to create (maximum of 10)

4. The remaining instructions are for both known guests and generic accounts. Choose how long you want the guest account to be active

• First Option – Click the box next to “End of business day” if your guest only requires access through the end of the day

• Second Option – Type the number of days required in the “Duration” box (maximum of 8). The “From Date” and “To Date” will automatically change based on the requested duration

• Optional – If needed, you can select an exact date and time for the guest account access to begin and end (24:00 format)

5. Click the “Create” button

1. Log into access.net.fdu.edu using your NetID and password

2. Click the “Manage Accounts” tab

3. Check the box next the account that you would like to update. You can now use the following administrative functions

• Edit: Modify any information entered during account creation
  
• Resend: Print or email the account username and password
  
• Extend: Add additional time to the account. The maximum total duration of 8 days will still apply
  
• Delete: Immediately delete the account
  
• Reset Password: This will reset the password and either print or email the new password

Support

For additional support, please contact the University Technical Assistance Center (UTAC)

Fairleigh Dickinson University has rooms dedicated as Zoom Rooms where you could have hybrid in-person and remote learning.

On this page, you will find a link for the location of the Zoom Rooms on both New Jersey campuses, links for instructions on how to use the Zoom Rooms, and the equipment for installed rooms, cart rooms, and connecting with ITV rooms.

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Zoom is a web-based video conferencing tool that allows users to meet online, with or without video. Zoom users can choose to record sessions, collaborate on projects, and share or annotate on one another’s screens, all with one easy-to-use platform. It offers quality video, audio, and a wireless screen-sharing performance across Windows, macOS, Linux, iOS, and Android. Zoom has a feature-rich, mobile app for both iOS and Android, allowing you to virtually connect from anywhere with an Internet connection.

Installing the Zoom Browser Client

1. The web browser client will download automatically when you start or join your first Zoom meeting, and is also available for manual download.

2. Once downloaded, you can go to the Zoom folder in your “START” menu and click “Start Zoom” on a PC or click on the “Zoom.us” app located in the applications folder on a Mac. Alternatively, you can open the application by searching for Zoom in your computers search bar.

To start, visit https://fdu.zoom.us

3. Click on “Sign In” at the top-right corner of the page and type your FDU NetID credentials

4. After logging in, you will see your profile information.
   • Joining a meeting – Click on the link and enter the meeting ID number provided by the host.
   • Hosting a meeting – You can host a meeting with or without video. Click on the option that you need and the meeting should start automatically.
   • Scheduling a meeting – Click on Meetings on the left navigation area and then click on Schedule a New Meeting.

Installing the Zoom Native Client

The following steps are for users who have already downloaded the Zoom desktop client or are planning to use the client. These instructions are NOT for users who will be using the web browser to participate in a Zoom meeting.

1. Launch the Zoom Desktop client
2. Click on “Sign In“

3. Click “Sign In with the SSO“

4. Type “FDU” in the company domain field and click “Continue“

5. You will be redirected to a page where you will be asked to login using your FDU NetID credentials

6. After signing in click “Open Zoom Meetings“

Zoom Mobile Apps and Plugins Install Links

Outlook Plugin

Mobile Apps

Resources for Troubleshooting Issues with Zoom

The following troubleshooting guide gives support for all devices that Zoom supports.