Author: usanadmin

SoftDocs Forms Guide

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All students, faculty, and staff can submit SoftDocs forms through FDU webpages or directly in SoftDocs Etrieve Central. Etrieve Central is a browser-based, mobile-friendly electronic forms and document management system. If you cannot find or access a form you were instructed to complete, submit a service request through the SAMI Support Portal. Accessing and Submitting…

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Software Compliance & Distribution Policy

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Employees of Fairleigh Dickinson University must comply with all software regulations imposed by the University and by US Copyright Law.

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Software Request Guidelines for University Computers and Computer Labs

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Departments wishing to obtain software, whether it is for use by the department or to be installed in the FDU computer labs and/or FDU Anywhere, should plan appropriately to provide adequate time to acquire the software and make it available to users. The following steps should be used as a guide when planning to obtain…

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Spot a Phishing Scam

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What is a phishing scam? Phishing refers to the act of using a fraudulent identity and scenario to extract personal information or something else of value. Although phishing scams can occur over various mediums including text messages, phone calls, and social media, they are most frequently carried out via email. Scammers have many means of…

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Student Technology Resources

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Fairleigh Dickinson University provides an extensive array of technological resources and services tailored for our students. This guide is designed to assist students in navigating and utilizing these tools effectively, ensuring they can easily set up, access, and manage their accounts, while also offering comprehensive information on each service. ID and Email Your FDU NetID…

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Telephone True Up Policy

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Below is the policy regarding the return of Cisco Desk phones that are no longer in use. The process, known as the “Telephone True-Up Process,” commences with a departmental request to remove currently active phones from service. The department is required to initiate the process by submitting a “True Up – Cisco Desk Phone Form”…

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Trouble Connecting to Zoom

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If you are scheduled to attend class using Zoom and you run into technical difficulties, here are some steps you can take. Common Fixes for Zoom Connection Issues More Resources for Troubleshooting with Zoom The following troubleshooting guide gives support for all devices that Zoom supports.

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