Author: usanadmin

Below is the policy regarding the return of Cisco Desk phones that are no longer in use. The process, known as the “Telephone True-Up Process,” commences with a departmental request to remove currently active phones from service. The department is required to initiate the process by submitting a “True Up – Cisco Desk Phone Form”…

If you are scheduled to attend class using Zoom and you run into technical difficulties, here are some steps you can take. Common Fixes for Zoom Connection Issues More Resources for Troubleshooting with Zoom The following troubleshooting guide gives support for all devices that Zoom supports.

What’s SFTP and SCP? Secure File Transfer Protocol (SFTP) is a file protocol for transferring large files over the web. It builds on the File Transfer Protocol (FTP) and includes Secure Shell (SSH) security components. This term is also known as Secure Shell (SSH) File Transfer Protocol. Secure copy protocol (SCP) is another method to…

Accessing the Opus server The Opus server can be access using secure transport protocols such as SSH and SFTP. Access is only allowed from campus networks. All off campus users will need to access Opus using FDU’s Virtual Private Network (VPN) to use the Opus server What’s SSH? SSH stands for Secure Shell, which was…

Introduction This document provides information about the use of the FDU Shared Drive Management Portal. It describes navigation of the website in detail to facilitate proper use of this resource. Logging In To access the Shared Drive Management Portal, navigate to this URL to login: sharemanagement.fdu.edu Once you have logged in with your NetID, you…

Google Takeout is a tool developed by Google that allows you to export and download a copy of various types of data currently stored in your Google account, such as Drive or Mail. You can store the data locally on your computer or upload it to another third-party cloud storage service. This document provides instructions…

LockDown Browser is a specialized browser that secures the testing environment in Blackboard Learn. When students use LockDown Browser to take a test on Blackboard, they are prevented from printing, copying, navigating to other websites, accessing other applications, or closing the test until it is submitted for grading. Tests designed to work with LockDown Browser…

When multiple lines are enabled in Unified Communications (UC) Softphone, a drop down of the available lines will be displayed near the bottom of the “Contacts” windows. To Make a Call When receiving a call, the caller ID will display the line from which the call is coming from. A call can be made or received…