Service: Faculty

Setting up and Accessing the FDU VPN Client

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FDU’s VPN Client Software, is also known as the “Cisco AnyConnect Secure Mobility Client”. Chrome Firefox Safari The browser will open a new window asking for permission to download the applet, click on “Allow”. When finished downloading, double click on the file to open the installation package and start the installation process. The following instructions…

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Shared Mailbox in Outlook

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A shared mailbox makes it easy for a group of people to read and send emails from one public email address, like info@fdu.edu. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user. Shared mailboxes can…

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Sharing a Calendar and Delegating Administrative Rights

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Calendar sharing is easier than ever with Office365. If you wish to share your calendar, follow the steps bellow.

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SoftDocs Forms Guide

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All students, faculty, and staff can submit SoftDocs forms through FDU webpages or directly in SoftDocs Etrieve Central. Etrieve Central is a browser-based, mobile-friendly electronic forms and document management system. If you cannot find or access a form you were instructed to complete, submit a service request through the SAMI Support Portal. Accessing and Submitting…

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Software Compliance & Distribution Policy

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Employees of Fairleigh Dickinson University must comply with all software regulations imposed by the University and by US Copyright Law.

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Software Request Guidelines for University Computers and Computer Labs

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Departments wishing to obtain software, whether it is for use by the department or to be installed in the FDU computer labs and/or FDU Anywhere, should plan appropriately to provide adequate time to acquire the software and make it available to users. The following steps should be used as a guide when planning to obtain…

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Spot a Phishing Scam

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What is a phishing scam? Phishing refers to the act of using a fraudulent identity and scenario to extract personal information or something else of value. Although phishing scams can occur over various mediums including text messages, phone calls, and social media, they are most frequently carried out via email. Scammers have many means of…

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Trouble Connecting to Zoom

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If you are scheduled to attend class using Zoom and you run into technical difficulties, here are some steps you can take. Common Fixes for Zoom Connection Issues More Resources for Troubleshooting with Zoom The following troubleshooting guide gives support for all devices that Zoom supports.

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Use SFTP or SCP to Upload Files to a FDU Linux Server

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What’s SFTP and SCP? Secure File Transfer Protocol (SFTP) is a file protocol for transferring large files over the web. It builds on the File Transfer Protocol (FTP) and includes Secure Shell (SSH) security components. This term is also known as Secure Shell (SSH) File Transfer Protocol. Secure copy protocol (SCP) is another method to…

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