Service: Faculty

How to Reserve a Computer Lab

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How to Successfully Attend Class via Zoom

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When preparing for a Zoom class, the 15 minutes before it begins are crucial for setting yourself up for success. In these final moments, finding a quiet, well-lit space with a strong internet connection is key. Ensuring your camera, microphone, and environment are ready will help you avoid any distractions or technical difficulties during class….

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How to Use the FDU XMedius Fax Service

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XMedius Fax is an electronic fax (eFax) cloud-based solution that allows users to send and receive faxes. The XMedius Fax service is available as an on-campus resource only. Access to the efax.fdu.edu site is restricted to on-campus networks and FDU VPN users. To Request a New eFax Line Please visit SAMI Support and submit a…

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Installing Software On My University Laptop

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To help protect the University’s computers and networks from cyber threats, FDU OIRT is implementing Application Control with privilege management. This feature provides all users with privileged rights to install applications as needed while continuing to protect resources from unknown and malicious risks. All software is typically installed from a setup file. Any setup file…

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Interactive Zoom Room

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The Interactive Television (ITV) classrooms are located in the following areas: Dickinson Hall 2245 and 1132 (Metropolitan Campus), Muscarelle 105 (Metropolitan Campus), Cybercrime area Dickinson Hall 2269 and 2270 (Lab) (Metropolitan Campus), Dreyfuss 214, Sarah Sullivan (Florham Campus), Moninger 105, Moninger 107, Moninger 119 (Florham Campus), School of Pharmacy 208, as well as FDU Vancouver….

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Kaltura-MediaSpace

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Using MediaSpace from Kaltura MediaSpace is a campus video distribution platform from Kaltura, similar to YouTube, where you can securely upload and share your videos anytime and anywhere with an internet connection. It supports multiple devices and provides powerful control and governance tools. There are various ways that content can be locked down. It can…

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Limited Troubleshooting Support for Personal Devices

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This document outlines how the help desk should handle issues regarding supporting personal hardware. All support tickets for personal hardware will need to be created and supported by the help desk. Limited support will be provided by completing basic troubleshooting and diagnostics. This includes: The following basic troubleshooting steps can and should be performed when…

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Managing Clutter in Outlook

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What is Clutter? Microsoft has implemented a new feature to its mail client called Clutter. Clutter acts as a filter that separates e-mails that it Deems low priority. The e-mails are placed in a folder and are out of sight, with no notifications visible to the user. The problem with Clutter is that it is…

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Managing Distribution Groups in Office 365

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A Distribution group (formerly known as mailing list) in Office 365 is a uniquely named email address that consists of multiple users and is managed by a designated owner. Distribution groups are intended to easily facilitate ongoing communications between a large and relatively fixed group of people. There are a few important concepts to understand…

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Microsoft 365 Group Expiration Policy

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Unused Teams and Groups can accumulate and become a burden to resources over time. To prevent this from happening, Fairleigh Dickinson University has implemented an expiration policy for Teams and Groups. This article will explain the expiration policy and provide you with information regarding renewal. What is the FDU expiration policy for Teams and Groups…

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