Service: Staff

Introduction This document outlines the university approved process for securely deleting Personal Information (PI) and Protected Health Information (PHI) after the PI or PHI has been encrypted. Prerequisite Eraser Portable® Secure Data Remove software needs to be installed on your computer. Please contact the SAMI Support Desk to request the installation of this software. A…

This document outlines the University approved process for securely encrypting Personally Identifiable Information (PII). Prerequisite 7Zip software needs to be installed on the end user’s computer. Please contact the SAMI Support Desk to request the installation of this software. If justification is needed, notify the service desk that 7Zip is needed to encrypt documents containing…

Self-Service is an interactive web application that enables students, faculty, and staff to view their individual information contained in FDU’s student information system. Students can use Self-Service to do things like view their financial aid, pay their bills, and register for classes. Likewise, faculty will use Self-Service to verify enrollment and enter grades. To navigate…

According to FDU’s Written Information Security Program (WISP), in no case should they be sending or storing WISP protected information without the explicit authorization of the Chief Information Security Officer (CISO). If approved, these instructions will provide you with guidance on the methodology. Instructions for Windows If you do not have a university issued laptop…

Setting up a security key for Duo authentication ensures a higher level of protection for your online accounts. This guide walks you through the process step by step, helping you seamlessly integrate this secure method into your two-factor authentication system. Setting up a Security Key for DUO Authentication Recommended Security Keys For enhanced security and…

FDU’s VPN Client Software, is also known as the “Cisco AnyConnect Secure Mobility Client”. Chrome Firefox Safari The browser will open a new window asking for permission to download the applet, click on “Allow”. When finished downloading, double click on the file to open the installation package and start the installation process. The following instructions…

A shared mailbox makes it easy for a group of people to read and send emails from one public email address, like info@fdu.edu. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user. Shared mailboxes can…

Calendar sharing is easier than ever with Office365. If you wish to share your calendar, follow the steps bellow.

All students, faculty, and staff can submit any SoftDocs forms relevant to them through FDU webpages or directly in SoftDocs Etrieve Central. Etrieve Central is a browser-based, mobile-friendly electronic forms and document management system. If you cannot find or access a form you are instructed to complete, please submit a service request through the SAMI…