Service: Students

Fairleigh Dickinson University’s Acceptable Use Policy for Computer Usage states, “All computers and mobile devices accessing any FDU resource must run an operating system and configuration that is supported by its vendor with regard to security patches and updates.” This guide defines the lifecycle of our support for different operating systems. Support Status Descriptions Active…

The instructions below pertain to any Vancouver user that will use the Secure Print, Scan to email, and Copy functions of the Xerox printers. Account Balances Vancouver users have the following account balances listed below: Free Quota Account Balance Automated Replenishment Each user listed below has a specified amount of Free Quota replenished according to…

Creating strong, secure passwords is essential to protecting your personal information and maintaining the safety of your FDU NetID account. This article provides clear guidelines for password creation, including complexity requirements, helpful tips, and best practices to ensure your account remains secure. By following these guidelines, you can create passwords that are not only compliant…

As a member of our community, your FDU NetID is your passport to accessing many of Fairleigh Dickinson University’s IT services. Most important is your student, employee, or alumni FDU Email account. When using FDU Email, you are an ambassador for our institution and we expect that you will conduct yourself in an efficient, effective,…

Cost and Billing To prevent excessive printing, the Department of Computing Services charges students a small fee for printing in the FDU Computer Labs. Black and white printing costs $0.05 per page and color printing is $0.25 per page. Each student pays a technology fee which includes $10.00 of lab printing for each of the fall, spring,…

The Report Message add-in works with Outlook to allow you to report suspicious messages to Microsoft and manage how your Microsoft 365 email account treats these messages. Messages marked as junk by your Microsoft 365 email account are automatically moved to your Junk Email folder. However, spammers and phishing attempts are continually evolving. If you…

Procedure for reporting a threatening or harassing landline call.

Being connected to the internet suggests that the internet is connected to you. Without concern and proper safeguards to protect the information you share, you are at a greater risk of cybercrime. The university assumes its share of responsibility to protect sensitive information but you must do the same. The vast majority of data and…

SAMI Shorts are brief informational videos that provide key insights on a variety of IT-related topics. Most videos run 45–90 seconds, include closed captioning, and are also available in text format. As new SAMI Shorts are released, we will periodically share them with the community via email. You may also receive a related SAMI Short…

The SAMI Support portal requires a valid NetID and password, along with DUO multi-factor authentication, for access. Upon entry, users can create new tickets, review open or closed requests, and explore the IT Knowledgebase for solutions to common issues. Access the support portal using the button below: If you need to open a request and…